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Vera Pujani
Universitas Andalas
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Journal : Jurnal Kajian Manajemen Bisnis

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The effect of security concern and perceived ease of use on repurchase intention: the role of e-trust and e-satisfaction as mediators Rahmiati, Rahmiati; Adini, Hasti; Hasan, Alizar; Pujani, Vera; Games, Donard
Jurnal Kajian Manajemen Bisnis Vol 12, No 1 (2023): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkmb.13256800

Abstract

This study aims to analyze (1) security concern and perceived ease of use on repurchase intention: the role of e-trust and e-satisfaction as mediators (2) The effect of security, perceived ease of use, repurchase intention of the role of trust and satisfaction as a mediator. The populace utilized in this study is all clients of E-business applications and the example involved is clients of E-trade applications in Bukittinggi City somewhere twice involving E-business for web-based shopping. The quantity of tests utilized in this review was 200 respondents. Information was gathered through an internet-based survey (google form) and information about the executives utilizing PLS (Partial Least Square) programming. The results of this study indicate that. (1) Security concern has a significant effect on repurchase intention (2) perceived ease of use has a significant effect on repurchase intention (3) security concern has a significant effect on repurchase intention (4) e-satisfaction has a significant effect on repurchase intention (5) security concern has a significant effect on repurchase intention through trust (6) perceived ease of use has a significant effect on repurchase intention through e-satisfaction (7). Perceived ease of use has a significant effect on repurchase intention through e-satisfaction (7). Perceived ease of use has a significant effect on repurchase intention through security concerns (8). e-satisfaction a siginifikan effect on repurchase intention through trust. The results of this study indicate that it is positively and significantly influenced by security, convenience, and repurchase intention mediated by e-trust and e-satisfaction.
Co-Authors Adini, Hasti Adrisoni Ahda Vadjlul Iboo Akmal Auliya Amri Alfitman Alfitman Alfitman Alfitman Alizar Hasan Amri, Akmal Auliya Anggi Puspita Mayasari Anggun Sophia Asy Syfa Suradi Attani, Muhammad Rizki Budi Rahmadya Danny Hidayat Dede Tri Wahyu Kotama Dewi Imelda Roesma Dodi Saputra Donard Games Eko Kurniawan Eko ERI BESRA, ERI Eryati Darwin Fadhilah Idris Fadhlan, Adli Fahmy, Rahmi Fanessa, Fanessa Fauzania, Salsa Febby Fernandrez Fernandrez, Febby Fiandra, Yudha Firdawati Firdawati Firva Wulandari, Indah Ganeru, Danis Gesit Thabrani Gustina Hafiz Rahman, Hafiz Hafni Bachtiar Hafni Bachtiar Bachtiar Hakimi, Nurul Harif Amali Rivai Harits, Muhammad Dzakwan El Hendra Kusuma Hendra Lukito Hendriyeni, Yulia Husnul Khatimah Iskandar Syah Iskandar Syah Karimi, Kasman Lasti Yossi Hastini Ma'ruf Mairawita Mairawita, Mairawita Marpaung, Yahya Masyhuri Hamidi, Masyhuri Mayasari, Anggi Puspita Meuthia Meuthia Meuthia, Meuthia Mila Yunita Sari Mildawati Mildawati Mildawati Mochamad Rizky Ilmawawn Mohamad Fany Alfarisi Moryanda, Rury Muthia Roza Linda, Muthia Roza Nabila, Khaira Nanda Permana, Nanda Nisa, Hayatun Perengki Susanto Pertiwi, Vera Rahayu, Rita Rahmiati Rahmiati Rahmiati Rahmiati Ranti Mawardi Ratni Prima Lita Ravelby, Thesa Alif Refdinal Nazir Rida Rahim Rima Sermiaty Ritonga, Muhammad Azli Riza Yonita Rosa Merry Yusvita Rury Moryanda Ryswaldi, Ridho Saldi, Wardah Awwalin Salut Muhidin, Salut Sanda Patrisia Komalasari Sari Lenggogeni Sari, Chintia Wulan Sari, Dellani Mutia Solfiyeni Solfiyeni Suhery, Suhery Suradi, Asy Syfa Suziana, Suziana Syafira, Tama Aulia Syafrizal Syafrizal Syukri Lukman Taufik Rahman Triani, Laura Amelia Utama Melisha Hidayat Verinita, Verinita Verni Juita Yahya Marpaung Yanti Yanti Yazrina Yahya Yudha Fiandra Yulia Hendri Yeni Yulihasri Yuliyana, Yuliyana Zahra, Aini