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All Journal Inersia : Jurnal Teknik Sipil dan Arsitektur MEDIA KOMUNIKASI TEKNIK SIPIL REKA RACANA Harmonia: Journal of Research and Education Dinamika Informatika Jurnal Sains dan Teknologi Farmasi Jurnal Kimia dan Kemasan Teras Jurnal JURNAL MEDIA INFORMATIKA BUDIDARMA Al-Dzikra: Jurnal Studi Ilmu al-Quran dan al-Hadits Rekayasa Teknologi Journal of Economic, Bussines and Accounting (COSTING) JSFK (Jurnal Sains Farmasi & Klinis) Jurnal Inovator PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Bina Teknika International Journal for Educational and Vocational Studies Ijtihad Building of Informatics, Technology and Science Jurnal Pengabdian Dharma Bakti JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Letters in Information Technology Education (LITE) Infotech: Journal of Technology Information Jurnal Teslink : Teknik Sipil dan Lingkungan ARSY : Jurnal Aplikasi Riset kepada Masyarakat INVEST : Jurnal Inovasi Bisnis dan Akuntansi Jurnal Budaya Etnika Widya Pranata Hukum : Jurnal Kajian dan Penelitian Hukum BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi JURNAL ILMIAH GLOBAL EDUCATION Al-Mizan: Jurnal Hukum Islam dan Ekonomi Syariah Jurnal Teknologi Cantilever: Jurnal Penelitian dan Kajian Bidang Teknik Sipil Jurnal Teknoif Teknik Informatika Institut Teknologi Padang Jurnal Ilmu Komunikasi Dan Media Heca Journal of Applied Sciences SmartComp Jurnal Sistem Informasi dan Manajemen Suluah Pasaman (Journal of Environmental Sustainability Management) Singkite Journal J-Sil (Jurnal Teknik Sipil dan Lingkungan)
Erizal Erizal
Pusat Aplikasi Teknologi Isotop dan Radiasi, BATAN Jl. Lebak Bulus Raya No.49, Jakarta 12070
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Journal : BISNIS

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Analysis On Academic Information System Quality Toward User Satisfaction Sultono, Sultono; Seminar, Kudong Boro; Erizal, Erizal
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 22, No. 2
Publisher : UI Scholars Hub

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Abstract

Achieving excellent quality academic and administrative services is one of the efforts of the Indonesia University of Education (UPI) in building its Academic Information System (SIAK) under UPI Directorate of Information and Communication that was established on 6 July 2007. The use of Information and Communication Technology (TIK) for a system of information and academic services in higher education institution is an urgent necessity to increase the reputation of higher education institution both nationally and globally. This research aims to discover the relation, influences and analyzes the quality of academic information system quality toward user satisfaction in the Indonesia University of Education. The research use Gap Analysis and Structural Equation Model (SEM). Gap analysis results show a gap between performance and user expectation but average result of user satisfaction variable shows that respondents are satisfied with the academic information system implementation. SEM analysis result show that all research variables and indicators have significant relations, also that the academic information system quality (system quality, information quality and service quality (toward user satisfaction has a significant impact. Research discovery shows the necessity of periodical evaluation by the academic information system administrator with user participation, to ensure users need fulfillment.
Co-Authors A.A. Ketut Agung Cahyawan W Ade Davy Wiranata Al Ayyubi, Reza Al Azkiah, Dina Sakinah Alfaridzi, Eko Alminson, Pego Ananda, Fauzan Raflinur Andini, Andini Angga Prayoga Arrafi, Naufal Rifqi Arsad, Reza Al Aulia Shilvi Auzal Halim Azizah, Khusnita Basril A. Basril Abbas Basuki, Umar Ben, Elfi Sahlan Bimantoro, Prabu Budiarto, Djoko Burhan Djamaluddin Burhanuddin Burhanuddin Danita, Regita Alma Deswita Deswita Diqi, Muhammad Dwi, Gebi Sintia Emil Budianto Fauzan Azima Firdaus, Dwiandra Firman Noor Hasan Gunawan, Margaretha Michella Halim Zaini, Halim Hamimuddin, Moch Hendri, Yon Hikmah, Fitri Nur I Nyoman Winata IBNUL QAYIM Ibrahim Ibrahim Irwan Irwan Izzati, Dwina Rizka Julianto, Baskoro Tri Kamaruddin Kamaruddin Khairuddin - Khairun Nisa Khoirunnisa, Hana Kristian, Tadem Vergi Lamuse, Maulina Listiawan, Indra Maklas, Fikali Marselina Endah Hiswati Mentari, Sekar Metriadi Mohammad Diqi Mudatsir Mudatsir Muhammad Fairuzabadi Muhammad fauzan Muhammad Hanafiah Muhammad Irfan Muhammad Sulhan Mulawarman Mulawarman Nadhya Susilo Nugroho Nasyubun, M. Nursyava, Firel Denitha Oktafiani, Pradyta Galuh Purwo Mahardi Putra, Heriansyah Rahmawan, Rama Zaky Ramadhanis, Zainab Dwi Rezza Anugrah Mutiarawan Rifqi Amrullah, Muhammad Robidi Robidi Robidi, Robidi Rozak, Bahrul Satriyadi, Satriyadi Satyanto Krido Saptomo Selvi Kasman Seminar, Kudong Boro Sitorus, Mido Ester Sujarweni, V Wiratna Sujarweni, Veronika Wiratna Sultono, Sultono Sutoyo Sutoyo Suwarto Suwarto Teuku Zahrial Helmi Thamrin W., Thamrin Thantawi, Firdaus Tonadi, Een Tri Sudibyo Umam, Faqih Nadiya Utami, Anisa Dwi Virgiawan, Iwan Wahyudi, Ninda Zahra Wildan, Marie Muhammad Wilma Sriwulan Yulianto, Adhithya Yudo Yunus Yakub Zaidir