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All Journal Jurnal Kebijakan Publik Jurnal Ilmu Sosial dan Humaniora Jurnal Pariwisata Pesona Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Journal of Economic, Bussines and Accounting (COSTING) eCo-Buss Management Studies and Entrepreneurship Journal (MSEJ) Madaniya International Journal Of Science, Technology & Management (IJSTM) International Journal of Educational Research and Social Sciences (IJERSC) Lumbung Inovasi: Jurnal Pengabdian Kepada Masyarakat Bisnis Net : Jurnal Ekonomi dan Bisnis Jurnal Ilmiah Wahana Pendidikan International Journal of Community Service EKONOMIKA45 Jurnal Ilmiah Manajemen, Ekonomi dan Akuntansi Economic Reviews Journal Jurnal Ilmu Administrasi Negara International Journal of Science and Environment Journal of Artificial Intelligence and Digital Business Journal of Business on Hospitality and Tourism JAMPARING: Jurnal Akuntansi Manajemen Pariwisata dan Pembelajaran Konseling Taawun: Jurnal Pengabdian kepada Masyarakat
Mariaty Ibrahim
Universitas Riau
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SUPERVISION OF PARSTOCK STORAGE BY CHEF PASTRY AT GRAND ELITE HOTEL PEKANBARU Winna Amelian Wernanda; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Grand Elite Hotel Pekanbaru which is located on Jl. Riau is one of the 4-star hotels that are in great demand by guests for the purpose of staying or holding event meetings. At Grand Elite Hotel Pekanbaru, there is a pastry section that provides various kinds of cakes for guest companions at breakfast and also serves as a coffee break during event meetings. This pastry section always produces cakes that are delicious and attractive in appearance to be served, this is supported by good processing and storage from the pastry staff at Grand Elite Hotel Pekanbaru. Therefore, storage must always be considered and supervised by the pastry chef so that there is no material damage that results in reduced quality of the resulting product. This study was conducted to determine the supervision of parstock storage by pastry chefs at Grand Elite Hotel Pekanbaru. This study uses a qualitative method with a descriptive approach. Data obtained from in-depth interviews with pastry chefs, executive chefs as well as direct observation and documentation. Then the data obtained were analyzed to obtain conclusions. The results of this study indicate that the pastry chef must supervise the work of other employees in storing ingredients Keywords : Hotel,Storage,Parstock,Pastry
PELAKSANAAN TUGAS ROOMBOY DI HOTEL GRAND BUNDA BUKITTINGGI SUMATERA BARAT Tasya Siti Aulia; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Roomboy can be analogized as the spearhead of a hotel because of its role in cleaning room equipments for the sake of creating comfort in the hotel room. This research was conducted at the Grand Bunda Hotel which is a type of sharia hotel under the patronage of PT. Bunda Empat Pilar. This research aims to find out how Roomboy in cleaning Grand Bunda Bukittinggi hotel rooms in the Housekeeping Department with 2 (two) roomboys as the key informant. This research uses descriptive, qualitative methods, by which researchers describe the existing circumtances on the hotel to collect data and information, thereby using interview, observation, and documentation techniques. The results found in the research are that the implementation of roomboy services in cleaning hotel rooms can be categorized as good, but there are still some roomboys who are rather not attentive in cleaning the corners of hotel rooms. Keywords: Implementation, Roomboy, Cleaning
PENGELOLAAN ROOM LINEN HOUSEKEEPING DEPARTMENT DI HOTEL BONO PEKANBARU Yen Syafitri; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Hotel Bono Pekanbaru is one of the four-star hotels located in Pekanbaru. Good management is needed so that operations run smoothly, especially the management of linen. linen used in hotel operations. Linen is an important component in every hotel that can provide comfort to guests but can also provide negative things that often cause guest complaints. This study aims to determine the management and rotation system room linen the housekeeping department at Hotel Bono Pekanbaru, constraints and efforts to deal with existing problems. In collecting data the author uses descriptive qualitative methods, with an analysis process based on data collection techniques in the form of observation, in-depth interviews, and documentation. Overall it is known that the linen management at the Bono Pekanbaru hotel is quite good but there are several things that cause problems with linen management. such as a lack of linen supplies. The conclusion from this study is that the room linen housekeeping department in Hotel Bono Pekanbaru can be categorized as good, but there are still many shortages of linen, so that many types of linen cannot be rotated with ideal flow. Carrying out maintenance and restoring linen and providing additional linen is a solution that can be used. Keywords: Management, Room Linen, and Housekeeping
ANALISIS LAPORAN KEUANGAN UNTUK MENGUKUR KINERJA KEUANGAN USAHA EKONOMI KELURAHAN–SIMPAN PINJAM (UEK-SP) KECAMATAN RUMBAI PESISIR PEKANBARU Rani Desmawita; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to determine and analyze the financial statements to measure the financial performance in Usaha Ekonomi Kelurahan-Simpan Pinjam (UEK-SP) Rumbai Pesisir, Pekanbaru. This research was conducted at UEK-SP Lembah Sari Makmur and UEK-SP Mitra Bersama Pekanbaru. The data analysis technique used in this research is descriptive analysis by analyzing financial ratios. The results of this study indicate that the ability to generate profits and the ability to manage working capital of the Savings and Loans Unit (USP) of both Lembah Sari Makmur and Mitra Bersama are better than their Kelurahan Economic Enterprises (UEK). This is due to the limited working capital of the savings and loan business unit, thus requiring the sub-district government to increase the working capital of the savings and loan unit, for example by setting aside profits from the UEK to increase the working capital of the savings and loan unit. Thus, the savings and loan unit can increase its profitability. Keywords: Financial Statement Analysis, Financial Performances, Usaha Ekonomi Kelurahan, Simpan Pinjam
WORK MOTIVATION OF STAFF FRONT OFFICE SERVICES IN TJOKRO HOTEL PEKANBARU Rina Chesia Megaria; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This research is about motivation of employees in performing front office services at Tjokro Hotel Pekanbaru. This research aims to (1) find out the factors that affect employee work motivation in performing front office services at Tjokro Hotel Pekanbaru. (2) To find out efforts that can be made by the company in increasing the motivation and productivity of employees' work in performing front office services at Tjokro Hotel Pekanbaru The sample in this study amounted to 6 people using census sampling techniques. This study uses quantitative descriptive methods to group data and then neatly arranged using frequencies. And for data collection techniques in this study using interviews and questionnaires. By using the likert scale as a measuring instrument. Based on the results of research obtained on motivation of employees work in performing front office services at tjokro hotel pekanbaru is in the good category. This is obtained by obtaining a total score of 413 points. Keywords : Motivation, Hotel, Front Office
ANALISIS PERBANDINGAN KINERJA KEUANGAN MENGGUNAKAN METODE CAMEL PADA BANK BUMN YANG TERDAFTAR DI BURSA EFEK INDONESIA Ika Dian Aruna; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to analyze the comparison of the financial performance of State-Owned Corporation (SOE) Banks listed on the Indonesia Stock Exchange (IDX) in the 2015-2020 period. In its application, the researcher used the CAMEL method through the ratios of CAR, KAP, NPM, ROA, BOPO, and LDR, and found out the evaluation results of the CAMEL method to assess the soundness of a bank during the 2015-2020 period by the provisions of SE BI No.6/23/DPNP in 2004. The object of this study is data from SOE Banks for 2014-2020 obtained from the website www.idx.co.id and the website of each bank. The results showed that the health level of Bank Rakyat Indonesia (BRI) and Bank Mandiri were in the healthy predicate, while Bank Negara Indonesia (BNI) and Bank Tabungan Negara (BTN) were in the fairly healthy predicate. Keywords: Comparison Of The Financial Performance, CAMEL.  
PERAN OPERATOR DALAM PELAYANAN INFORMASI TERHADAP TAMU DI HOTEL GRAND CENTRAL PEKANBARU Chintia Lara Kharyono; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Hotel is one type of accommodation that uses part or all of the building to provide lodging, eating and drinking services and other services that are managed commercially. One of the business sectors that has been severely affected by the Covid-19 pandemic is the hotel business. Because during the corona virus outbreak, avoiding traveling or leaving the house, the increasing number of infections has made many people think twice about traveling far. Like it or not, hoteliers have to rack their brains on how to keep their business breathing in the midst of a pandemic. A hotel certainly has a department that has a big role, one of which is the Front Office Department. The operator is one of the sections in the hotel's front office. Telephone facilities at the hotel are the main key as business support. Therefore, the handling of communication systems and services in hotels is carried out by a special section known as telephone operator who must be able to uphold the hotel's image and contribute to improving the hotel's image in the eyes of guests which can be started from telephone conversations. The purpose of this study was to find out how the operator's role at Hotel Grand Central Pekanbaru. In writing this paper, the author uses qualitative data analysis techniques, namely analyzing the situation from various data collected in the form of results from interviews and observations about the problems studied that occur in the field. Keywords: Hotel, Front Office, Operator
MANAGEMENT OF THE ALAM MAYANG TOURIST ATTRACTION FACILITIES IN THE CITY OF PEKANBARU DURING THE COVID-19 PANDEMIC Titania Novriza Aurelli M; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The world of tourism is one of the national assets with great potential if tourism resources can be optimized properly. tourism can classified as one of the secondary needs for humans if their primary needs have been reached, to carry out tourism activities humans will pay attention to aspects of facilities, management systems, and a comfort of a tourist attraction. In the city of Pekanbaru has many tourist attractions which one is Alam Mayang tourist park, but for now that park has been limited for public due to the spread of the covid-19 virus so that it makes parties tourism has changed some of management systems to avoid transmission of the virus Covid-19, which are by implementing appropriate health protocols government policy. Therefore, this study purpose to identified the condition of the Alam Mayang tourist attraction facilities, the management's efforts in managing the facilities in the Alam Mayang tourist park as well and to know about obstacles are faced by managers in managing facilities at the Alam Mayang tourist attraction. In this study, the authors using qualitative methods as a procedure for processing data. Data collection techniques used are observation, interviews and documentation of the owner as well as the manager of the tourist attraction, after the interviews with informants, the author's conclude that the facilities at the Alam Mayang tourist attraction has been managed well and the implementation of health protocols has been implemented perfectly , but the flaw is this park has lack of children's playgrounds. Keywords: Management, Facilities, Covid-19 Virus, constraint, Health Protoco
KERJASAMA LAUNDRY SECTION DENGAN DEPARTMENT LAIN PADA HOTEL GRAND JATRA KOTA PEKANBARU Muhammad Wahyudi Sembiring; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

The Laundry Department is one of the departments in the hotel that is responsible for washing, both washing guest clothes (laundry, dry cleaning and pressing), employee uniforms and hotel linens (house laundry) and washing clothes or linen from outside the hotel (outside laundry). . Therefore, the laundry must cooperate with other departments at the hotel. This study aims to determine the cooperation of the laundry section with other departments, the constraints and efforts made at the Grand Jatra Hotel Pekanbaru. This study uses a qualitative method with a descriptive approach. The data collection techniques used were observation, documentation, and interviews with laundry managers, laundry supervisors and laundry employees at Grand Jatra Hotel Pekanbaru. After conducting interviews with resource persons, the authors conclude that laundry cooperation with other departments is quite good, because the laundry staff have implemented in accordance with the directions set by the laundry manager. Keywords: cooperation, laundry, other departments.
PENGARUH PERTUMBUHAN ASSET DAN PERTUMBUHAN PENJUALAN TERHADAP PROFITABILITAS PADA PERUSAHAAN RETAIL YANG TERDAFTAR DI BURSA EFEK INDONESIA Hayatul Fuad; Mariaty Ibrahim
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 9: Edisi II Juli - Desember 2022
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

This study aims to determine the effect of asset growth and sales growth on profitability. This study uses a descriptive quantitative approach which is analyzed using statistical-based partial and multiple regression analysis. The population of the study are retail companies listed on the Indonesia Stock Exchange in 2015 – 2019 as many as 8 companies. The results of this study are asset growth has a positive and significant effect on profitability and sales growth has a significant effect on profitability. The analytical technique used is multiple linear regression analysis with F test and t test. Based on the results of the F test, it is known that the significance value is less than 0.05, which is 0.000, this indicates that the independent variables of asset growth and sales growth simultaneously have a significant effect on profitability. Based on the results of the T test, there is a significant effect of the sales growth variable (X2) on profitability (Y), which is 4.183. Where tcount = 4.183 > t table = 1.943 and sig 0.00 Ftable 5.67 and sig o, oo
Co-Authors ', Risdayanti Abd. Rasyid Syamsuri Abdi Ramagiri Abdilah, Rizki Utmah Abian " Abu Rizal Achmad Noerkhaerin Putra Ade Fernando Ade Noviyanti Ananda Adella Puspita Sari Afida, Fina Nailul Ahmad Bansyar Ahmad Irvan, Ahmad Ahmad, Rummana Zahara Ailen Safitri Akbar, Fauzan Alberto Brando, Alberto Alvino, Rahmat Amalia Firez Amelia Fitri Ana Putri Sianipar Analis Eryani Ananto, Osman Andi M Rifiyan Andri Sulistyani Anisa Cahya Ningrum Anita Sari Anne Khairani Apri Dahlius Aprilia, Novi Ardi Saputra Ardianto ' Ari Arianda, Ari Arna Kartika Arum Puspita Rina Astari, Khairani Asyifa, Nurul Asyuni, Nila Ataya Hanna Nursillam S Augustin, Jeneva Aulia, Yusuf Awalia Rahmawati Azis Riduansyah Badia Purnamawanto Bella Sri Novita Br Sitorus, Lamria Meliani Nopita Budi Sulistyo Hari Andini Chintia Lara Kharyono Cindy Shenora Citra Suwarno Damanik, Arnold Daulay, Siti Aisyah Br. Defi Nafalia Hutapea Delia Putri Lestari, Delia Putri Derliana Siregar Desi Yuliana Desri Gustiarni Desta Afriani Desty Saputri Deswita Kezia Sitompul Devi Herlina Margareta Dhinda Indri Rahmadani Dialson Paulus Dian Puspita Sari Dina Lestari Doni Zuhri Suntago Dwi Yudi Pranata Dwika Rahmadina Putri Efendi, Bogi Hilman Ega Rahmatul Khair Eka Fitriani Eko Syafputro Elma Gusti Elni Ramadani Elwida, Liza Endang Sutrisna Eriyanto " Ernalko " Esrawati, Lidya Etika, Etika Eventina Sitorus Evi Andri Yani Fadel Muhammad Fadli, Mashur Fani Purwati, Fani Fanny Aulia Putri, Fanny Aulia Fatimah " Fauzana, Wulan Febri, Arinal Ferdian, Simon Faris Fia Aangraini Firdaus Yusrizal Fitria Sari Fransiska Sihotang Gultom, Ryanson Christian Guntur Rahmat Putra Gusniati Puteri Gusri Ermila Gustina Irmayanti Navili Gustina, Arosa Gustina, Rosa Guta, Rafiqa Risfiana Haby Frisco Hamzah Fansuri Handayani, Pebri Hanna Sitompul Hapsary, Rifka Afifa Hariati " Harmiko " Hayati, Maikel Hayatul Fuad Herikson H Simbolon, Herikson H Heriyana ' Herman Syaputra Hesti Norfadillah Hidayat Ricki Hutapea, Defi Nafalia Ika Dian Aruna Indah Salsabila Syah Indah Suryani Fajari N Indiana Jones Intan Nurafni Iqbal Satria Ananda Irfan Aulia Zamsy Jayanti Pramitari Kasmiruddin Kasmiruddin Kasmiruddin, Kasmiruddin Kasmirudin, Kasmirudin Khoirun Nisaq Khoyrika Makharoni Makharoni Kristina Sihotang Laila Ramadhana Laila Ramadhana, Laila Laksono Trisnantoro Lamria Meliani Nopita Br Sitorus Larasati, Arum Dwi lda Firdaus Lie Othman Lie Othman Linda Sarah Liza Elwida M. Nazarudin Syah M. Salman Alfarisi, M. Salman Madha Lela Mandataris MARIA BINTANG Marpaung, Santa Gasari Martina, Elti Marzuki, Ali Asraf Meishafa, Khaila Menda Aulia Sari Merlia Triyana Putri Meyliza Mutia Syapwi Meyzi Heriyanto Muhammad Ari Sumitra Muhammad Fajar Muhammad Farhan Muhammad Wahyudi Sembiring Muhammad Zaki Muhardi ", Muhardi Munadi Munadi Munadi, Chairul Murdiansyah " Musadad Musadad Musadad Musadad Nabila Audrey Sylindra Nadila Rahmadani Nainggolan, Maria .V. Najlani Syamsuddin Nanda, Sulvia Naomi D Simamora Nazhirul Rifqi Alnev Netashah, Netashah Nia Widi Astuti Ningrum, Anisa Cahya Ningsih, Silviya Nola Veronica Lestari Nova Diana Nova, Aulia Novenia, Yeyen Nst, Ade Khofifah Nur Aisyah Nurfitriana ", Nurfitriana Nurhaliza " Nurhayati Patio Pangaribuan Nurita, Riau Nurul Fadillah Nurul Haflah Nurzanah " Okta Karneli, Okta Oktari, Vivi Kumala Oldemar " Osman Ananto Pakpahan, Yola Ekklesia Patrick Joshua Hutapea Perdana, Chaesar Sauqy Prambudi, Yogi Prastika Meilany Pratama, Riski Putra Puspanegara, Enrica Seavina Putra, Dawendra Putri Setia Pamungkas Putri, Ayu Mardiah Putri, Saima Puty Chairunnisa Rafika Eris Rafki Priandani Maizir, Rafki Priandani Rahma Fauziah Rahmadhani, Sherina Suci Rahman Saputra Rahmi, Hidayatur Raja Julian Lovianda Ramadhan, Nugraha Ramadhani, Salhira Rani Desmawita Rani, Adhisty Muthia Ranne Hidayatika Ramfineli, Ranne Hidayatika Ranti Fellia Anzani Ratna Sari Pratiwi Reinaldi Irvan Resma Astuti Angesti Rahayu Reyna Syahanaz Reza, Nadia Ribka Br Napitupulu Riki Darminto, Riki Rimbun Budiman Rina Chesia Megaria Rinauman, Arezky Ringgo Eldapi Yozani Rini Saputri Ririn Wahyutri Risfan Pratama Riska Ismawanti Riska Novita Basuki Rissayana Rissayana Rizka Yulia Putri Rossy, Tiur Novi Roy Parto Purba Rudi Putra RUDI SOFYAN Ruliadi Krisna Ruzikna Ruzikna Ruzikna, Ruzikna Ryan Anugrah Pratiwi Saepul Ulum Safas, Rahmat Saiman Pakpahan Sakinah " Salsabila Putri Suhendra Saputra, Arif Reza Ady Saputra, Nur Syawala Sari, Intan Ayu Ovia Sari, Syafira Permata Sembiring, Edi Gia Gunanta Ras Septianingsih, Yola Gress Sera Prasetya Shabrina, Salsabila Shafwati " Silvia Okta Dumyati Silviana Savitri Silviya Ningsih Sitanggang, Paskaria Martiana Siti Fatimah Siti Hastuti Siti Rahayu SRI RAHAYU Stephanie, Misye Suci Permata Hati Suci Ramadhani Syafitri Suheri Tanjung, Suheri Sundari " Suryalena Suryalena Suryalena, Suryalena Swandono Sinaga Syafifah, Nurul Putri Syafri Yusman Syahanaz, Reyna Syarinah Sianipar Syofiatul Safitri Tanjung, Abdurrahman Tasya Siti Aulia Tasya Sitompul Tasya Vivaldie Tedi Andika Teteh Muliajati Teti Ernawati Tia Monika Tias Windarti Titania Novriza Aurelli M Tiur Novi Rossy Tualang, Wy’ Akcdio Farub Ulfa Desti Youlanda Ulina, Sri Utama, Ade Verina Greselda br. Simbolon Wijaya, Fanny Winda Anastasya Windari Ade Fransiska Winna Amelian Wernanda Wulan Fitri Yeni Yanti, Gita Anjari Yella Febriona Yen Syafitri Yesi Rahmadani Yesicha, Chelsy Yeyen Novenia Yulia, Nur Arini Yuliana Sartika Yumni, Cindi Ulfa Yuni Rahayu Yuni Rahma Ayu Yunisha, Welda Zacky Faluti, M. Zanuba Khalila Zikra Aditya Rifqi Zulfia, Vioza Nurul