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All Journal Jurnal Ekonomi Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi JAM : Jurnal Aplikasi Manajemen Jurnal Al-Iqtishad Jurnal Tepak Manajemen Bisnis Daya Saing : Jurnal Ilmu Manajemen Solidarity: Journal of Education, Society and Culture IJEBA (International Journal of Economic, Business & Applications) PROSIDING SEMINAR NASIONAL PROGRAM PASCASARJANA Jurnal Manajemen dan Bisnis Indonesian Journal of Economics, Social, and Humanities Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Procuratio : Jurnal Ilmiah Manajemen Jurnal Mantik MIMBAR : Jurnal Penelitian Sosial Dan Politik Jurnal Ilmiah Manajemen Kesatuan JOPPAS: Journal of Public Policy and Administration Silampari Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Jurnal Zona International Journal of Multidisciplinary: Applied Business and Education Research Jurnal Abdimas Serawai The International Journal of Politics and Sociology Research SENGKUNI Journal (Social Science and Humanities Studies) JIMAKUKERTA Jurnal Economica: Media Komunikasi ISEI Riau Journal of Social Science and Humanities (JoSSH) Innovative: Journal Of Social Science Research Kreativitas Pada Pengabdian Masyarakat (Krepa) IJIS Edu : Indonesian Journal of Integrated Science Education
Sri Indarti
Universitas Riau
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PENGARUH KEPEMIMPINAN DAN KOMITMEN ORGANISASI TERHADAP KEPUASAN KERJA DAN KINERJA KARYAWAN PT. RAMAJAYA PRAMUKTI KECAMATAN TAPUNG KABUPATEN KAMPAR PROVINSI RIAU Safitri, Dini; Indarti, Sri; fitri, kurniawaty
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 2 (2017): Wisuda Oktober 2017
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This study aims to test and prove empirically: direct or indirect influence of leadership and organizational commitment towards job satisfaction and employee performance. The population of the research was the employee remains employed at PT. Ramajaya Pramukti Tapung Subdistrict. The sample in this study were 129 employees from the entire population of permanent employees totalling 191 employees. Research samples taken by random sampling. Data collection techniques are used, namely by giving questionnaires and observation. Data analysis was done with the analysis line. The results of this research indicate that: Influential leadership positively and significantly to job satisfaction. The organization's commitment to a positive and significant effect against the job satisfaction. The leadership to a positive and significant effect on performance through job satisfaction. The organization's commitment to a positive and significant effect on performance through job satisfaction. Job satisfaction the positive and significant effect on performance. Good leadership and high organizational commitment will affect job satisfaction and improved employee performance PT. Ramajaya Pramukti Subdistrict Tapung Counties Kampar the Province of Riau.Keywords : leadership, organizational commitment, job satisfaction and employee performance
PENGARUH KONFLIK KERJA, BEBAN KERJA DAN KOMUNIKASI TERHADAP STRES KERJA PERAWAT BAGIAN RAWAT INAP (PADA RSUD. PETALA BUMI PEKANBARU) ', M. Hasby; Hendriani, Susi; Indarti, Sri
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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This research was conducted at Home general hospital area petala bumi pekanbaru. The purpose of this study was to determine the influence of labor conflicts, workload and communication on performance. the study population was 58 nurses and all variables using the census work conflict, workload and communication as independent variables and the stress of nurses as the dependent variable. Methods of data analysis using multiple linear regression analysis aided by SPSS 20 for windows. This study concluded that labor conflicts, workload and communication positive and significant effect on nurse work stress. The coefficient of determination obtained nurse work stress 0,936, which means that the labor conflict, workload and communication have contributed influence on the dependent variable is equal to 93,6% while the remaining 6,4% is influenced by other variables not included in the regression model and also not inspected in the research results. Research that has been conducted in accordance with the regression test (t test) and (f test) shows the independent variables studied were work conflict, workload and communication have a significant effect on the dependent variable stress of the nurses.Keywords : Labor conflict, Workload, Communication, Work stres.
PENGARUH PERENCANAAN KARIR DAN KEPEMIMPINAN TERHADAP KEPUASAN KERJA DAN KOMITMEN KARYAWAN PADA PT. BANK RAKYAT INDONESIA (PERSERO) TBK CABANG TELUK KUANTAN Gusnita, Nidya; Indarti, Sri
Jurnal Tepak Manajemen Bisnis Vol 10, No 1 (2018)
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This study aims to determine the effect of Career Planning and Leadership toJob Satisfaction and Employee Commitment at PT. Bank Rakyat Indonesia (Persero)Tbk Branch of Teluk kuantan. Population of this research is all employees PT.Bank Rakyat Indonesia (Persero) Tbk Branch of Teluk kuantan which amounts 251people with a total sample of 197 people. The analysis tool used is path analysis usingSPSS version 21. The results of study show (1) Career planning has a positive andsignificant impact to employee commitment (2) Career planning has a positive andsignificant impact to employee commitment through job satisfaction (3) Leadership hasa positive and significant impact to employee commitment (4) Leadership has a positiveand significant to employee commitment through job satisfaction (5) Job satisfactionhas a positive and significant impact to employee commitment. The result of study haveimplication to career planning and leadership at PT Bank Rakyat Indonesia (Persero)Tbk branch of Teluk Kuantan which need to be improved in order to increase jobsatisfaction and if job satisfaction is high, it will increase employee commitment forcompany.
PENGARUH MOTIVASI, KEDISIPLINAN DANKEPEMIMPINAN TERHADAP KINERJA SATUAN POLISI PAMONG PRAJA (SATPOL PP) DI KOTA PEKANBARU Isjoni, M. Yogi Riantama; Indarti, Sri; Marzolina, Marzolina
Jurnal Tepak Manajemen Bisnis Vol 8, No 1 (2016)
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This study aims to identify and analyze the effect of motivation on Performance Civil ServicePolice Unit in the city of Pekanbaru. discipline influence on Performance Civil Service Police Unit inthe city of Pekanbaru. The influence of leadership Performance Civil Service Police Unit in Pekanbaru,and motivatian, discipline and leadership on performance Civil Service Police Unit Member inPekanbaru. Population is the total number of objects studied, the population in this study is themunicipal police Members of Pekanbaru. The number of population in this study were 140 municipalpolice Members with the status of Civil Servants. Given a population of only 140 people, it is feasiblefor sampling in the census.Data analysis and interpreting the data, the method used descriptive analysis and verification ofanalysis methods. Descriptive analysis method is used to describe the characteristics of respondentsand the research variables, whereas the verification method used to test the research hypotheses byusing relevant statistical tests. Whereas the verification method used in this study is multipleregression.The results showed that motivation influence on Performance Civil Service Police Unit in the city ofPekanbaru. Discipline influence on Performance Civil Service Police Unit in the city of Pekanbaru.Leadership effect on Performance Civil Service Police Unit in the city of Pekanbaru.Motivation,Discipline, Leadership effect on performance Civil Service Police Unit Member in Pekanbaru.
PENGARUH KEPEMIMPINAN DAN KEMAMPUAN KERJA TERHADAP KINERJA DENGAN KOMITMEN SEBAGAI VARIABEL INTERVENING PADA LEMBAGA PENYIARAN PUBLIK RADIO REPUBLIK INDONESIA (LPP RRI) PADANG Syaifora, Loveana; Indarti, Sri; Maulida, Yusni
Jurnal Tepak Manajemen Bisnis Vol 10, No 2 (2018)
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This study aimed to examine and analyze the influence of leadership andwork ability on performance with commitment as intervening variable. The studywas conducted in LPP RRI Padang.The data used consist of primary and secondary data. Data were collected byusing questionnaires that given to 108 employees of LPP RRI Padang that usedCensus Sample. Descriptive analysis method is used to describe thecharacteristics of respondents and the research hyphotheses by using relevantstatistical tests. Variables used are leadership and work ability as independentvariable, performance as dependent variable and commitment to intervening ormediation variable. Analyzer used is path analysis by using program of SPSS 21for windows.The results of this study conclude that leadership has a direct influencesignificantly on performance, the work ability directly influence significantly toperformance and commitment have a significant effect on performance. Indirectly,commitment has positive mediation role on the influence of leadership onperformance and commitment has a positive mediation role on the influence ofwork ability on performance. The improvement of leadership effectiveness) andwork ability are recommended in order to optimize employee performance andcommitment.
CUSTOMER RELATIONSHIP MANAGEMENT (CRM), KUALITAS PELAYANAN DAN PENGARUHNYA TERHADAP KEPUASAN DAN LOYALITAS PEMASOK TANDAN BUAH SEGAR (TBS) PADA PT PERKEBUNAN NUSANTARA V-PEKANBARU Hamdi, Amrizal; Indarti, Sri; Restuti, Sri
Jurnal Tepak Manajemen Bisnis Vol 8, No 1 (2016)
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The research seeks to analyze the effect of the Customer Relationship Management (CRM), Service Quality on Customer Satisfaction and Loyalty Supplier of Fresh Fruit Bunches and Customer Satisfaction on Loyalty Supplier of Fresh Fruit Bunches in PTPN V-Pekanbaru.The numbers of respondents involved were 127 respondents supplier of fresh fruit bunches in PTPN V used probability sampling with sample types using stratified random sampling. The data collection including interview, observation and questioner analyzed using Structural Equation Modeling (SEM) analysis.Based on statistics analysis results there were several conclusion as follows: The first customer relationship management is significant and positive effect on satisfaction supplier fresh fruit bunches (FFB), Second service quality is significant and positive effect on satisfaction supplier of fresh fruit bunches (FFB), third customer relationship management is not significant and positive effect on loyalty supplier of fresh fruit bunches (FFB), fourth the service quality is significant and positive effect on loyalty of suppliers of fresh fruit bunches (FFB), Fifth the satisfaction is not significant and positive effect on loyalty of suppliers of fresh fruit bunches (FFB), sixth generally loyalty and satisfaction of suppliers is already in the good category.Based on research result of the study, suggested the following matters: first the increase of customer relationship management is more focused on continuity marketing and one-to-one marketing. second the increase of quality of service more focused on reliability, empathy, and responsiveness, third enhancement supplier loyalty must be directed so that suppliers increasingly recommending to suppliers other fresh fruit bunches to supply fresh fruit bunches of oil mill PTPN V.
ANALISIS KOMPRATIF EKSPETASI PELANGGAN, CITRA TOKO DANKEPUASANPELANGGAN PADA TOKO SPESIAL DIPEKANBARU Yudianti, Dewi; Indarti, Sri
Jurnal Tepak Manajemen Bisnis Vol 8, No 2 (2016)
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Analysis Comparative of Customer’s Expectation, Store Image And Customer SatisfactionAt Special Store In Pekanbaru. Leadered by Sri Indarti and Lilis Sulistyowati ,This research waspurposed to know store image at Ace hardware, Global bangunan and Batam elektronik to lookdifference and comparison of customer’s expectation, store image and customer’s satisfaction atspecial store : Ace Hardware, Global Bangunan and Batam Elektronik.The collection of dataquestioner, divided into 150 respondents with every store was 50 respondent that took with methodepurposive sampling. Data analysis used factor analysis and analysis variance Anova by SPSS 17.Theresult of the research indicate that formed six dimensions store image in every special store byanalysing factor. Based on analyzsis Anova and Poshoc test, Variable of cutomer’s expctation didnotexist difference of perception respondent, whlie variable of store image and customer’s satisfactionexisedt difference significantly at perception respondent between three special store.The comparisonof every atribute at there special store has quality at items that different such as Ace hardware hasneccessity, Global bangunan has seller attitude and Batam elektronik has strategic location. Whilemost quality were compared two spesial store is Global bangunan.
Pengaruh Praktik Total Quality Management (TQM) terhadap Budaya Kualitas dan Daya Saing untuk meningkatkan Kinerja perusahaan (Studi pada Usaha Mikro Percetakan Digital Printing di Kota Pekanbaru-Riau) Hidayah, Nurul; Indarti, Sri
Jurnal Tepak Manajemen Bisnis Vol 8, No 3 (2016)
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The purpose of this research was to know the influences of TQM practices onquality culture and competitiviness to increase company performance (Study on Digitalprinting toward Micro Business in Pekanbaru-Riau. The Population of this research is 179Digital Printing and the researcher used all Digital Printing Industry as samples. Thesampling method used is census method. Structural Equation Modeling (SEM) was usedanalysis of the data and processed with software WarpPLS 3.0.The result of this researchwas significant effect and positive impact on TQM practices on quality culture andcompetitiveness. Quality Culture was positive impact but not significant effect toward thecompany performance. The competitiveness was Positive impact but Not Significant effectin company Performance. TQM value of 4.15, Quality Culture of 4.01, Competitiveness of4.14 and Company performance of 4.25. All of the variables excellent grade intervals.Theresearch recommendation, for all micro digital printing businesses in Pekanbaru-Riau toincrease quality product to produced in order to increase the quality culture of existingprinting. Printing businesses more motivated their employee and participated in training,workshops and unique design to meet customer needs. Printing businesses offeringcompetitive prices and to increase efforts in the competition and followed by deliveringproducts that have quality assurance. The comsumer is the main priority of the company todevelop partnerships with the main stakeholders in the long term for the company tosurvive and thrive with a good performance.
PENGARUH KEPEMIMPINAN DAN BUDAYA ORGANISASI TERHADAP KINERJA ORGANISASI DENGAN TOTAL QUALITY MANAGEMENT SEBAGAI VARIABEL INTERVENING PADA PT. GANDAERAH HENDANA S & G BIOFUEL KABUPATEN PELALAWAN Murdianto, Rahmat; Oemar, Yohanas; Indarti, Sri
Jurnal Tepak Manajemen Bisnis Vol 8, No 1 (2016)
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This study aims to analyze the influence of leadership and organizational culture on organizational performance with total quality management as an intervening variable in PT. Gandaerah Hendana S & G Biofuel Kabupaten Pelalawan with simultant.The study population were employees at PT . Gandaerah Hendana S & G Biofuel Kabupaten Pelalawan who work at the company. Determination of samples carried out in a non probability sampling. The total sample of 135 respondents were selected based on purposive sampling. Variables used are Organizational Performance as the dependent variable and leadership, organizational culture and total quality management as an independent variable . The analytical tool used is descriptive analysis and multiple linear regression using statistical tools wuth SPSS 17 for windows.The result of this study showed that leadership and organizational culture on organizational performance with total quality management as an intervening variable as simultant have influence of positive and significantly to organizational performance at PT. Gandaerah Hendana S & G Biofuel Kabupaten Pelalawan.As impllication, this research has been performed only on the crude palm oil factory. Therefore, for further research, its adding another contruction variables that can affect the organizational performance directly such as motivation, work environment and Organizational Commitment so that the organizational performance can be increase with significantly.
PENGARUH KEPEMIMPINAN, PENEMPATAN DAN HUBUNGAN KERJA TERHADAP KINERJA KARYAWAN PT. BANK TABUNGAN NEGARA DI PEKANBARU Thamrin, Kartina; Indarti, Sri
Jurnal Tepak Manajemen Bisnis Vol 9, No 1 (2017)
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The research held in 8 operating office of PT. Bank Tabungan Negara(BTN) in Pekanbaru. The aim is to know the influence of leadership, job placement andwork relationship to employee’s performance. Population are employees of 8 BTN operatingoffices in Pekanbaru that cosists of 255 employees,while sample number are 156that using Slovin technique and sampling technique by uses cluster sampling and purposivesampling. Data analysis tool is descriptive quantitative by using multiple regressionanalysis. The study reveals that leadership, job placement and work relationship significantlyinfluence employee’s performance partially and simultaneusly. Job placement wasfound to be the most dominant factor that influences employee’s performance.
Co-Authors ', B. Isyandi ' ', M. Hasby Adriadi, Rekho afred suci, afred Ahmad Kurnain Ahmad Rifqi Alvi Furwanti Alwie Alvi Furwanti Alwie Aminuyati Amir, Rahmat Dian Andi Saputra Andri Yanto Andriadi, Mardoni Ardi Kurniawan Ardiansyah, Faturrahman Asma Luthfi Astuti, Putri Yuni Berampu, Lailan Tawila Chayati, Ella Martina Daviq Chairilsyah Daviq Chairilsyah Desmita Desmita Dwi Puji Lestari, Dwi Puji Elly Kismini Febriansyah, Irfan Wirya Fikrul Irsyad Gusnita, Nidya H. B. Isyandi H. Halim, Edyanus Hamdi, Amrizal Haryanto, indi Hayu Dwimawanti, Ida Ilham Chandra Putra Indri Dian Pertiwi Irfan Wirya Febriansyah Isjoni, M. Yogi Riantama Iwan Nauli Daulay Jahrizal Johanes Johanes, Johanes Karman, Rano kayati, Inke tesra Kurniawaty Fitri Ledyawati, Ledyawati Loveana Syaifora Lukito, Muhammad Pandu Machasin Machasin Machasin Malta Malta Maras, Iqbal Margie Dewi, Margie Marisa, Wica Martina Chayati, Ella Marzolina -, Marzolina Marzolina Marzolina, Marzolina Mimi Julilah Muhammad Indra Putra Muhammad Rivai Mulsiansyah, Muchtarul Murdianto, Rahmat Mutia Mahda Nanda Aulia Nasution, Annio Indah Lestari Novel Andila, Novel Novliza Eka Patrisia NurAfni NurAfni Nuraini - Pahmi, Syamsul Pardede, Jackson Paulus Pasaribu, Ependi Purnama Sari, Puput Puspitasari, Sinta PUTRI, FANI REVINA Raden Lestari Garnasih Rahmi Sahfitri Ramadani, Yuketeri Ramefa, Yuli Rasyid, Angga Ahmad Rendra Wasnuri Rendra Wasnuri Wasnuri Reni Suryanita Restu Restu Retni Pratiwi Rinaldi Rinaldi Ristyan, Windar Robyansyah, Robyansyah roni candra Rosidin Rosidin Rosidin Safitri, Inderi Lara Samsir Samsir Samsir Samsir Samsir, Samsir Sandi Pradana Pasaribu, Sandi Pradana Sania, Sania Saputra, Rendra Aji Sari, Lutvia Liyan Sari, Sinta Permata Septian, Shendy Simanullang, Charly Solly Aryza Sri Restuti Suci Nabela Primasari Surya Safari SD Susi Hendriani Susi Hendriani Sutarmo Sutarmo, Sutarmo Suwondo Suwondo Tampubolon, Jos Irwan Thamrin, Kartina Titi Darmi Ulvansyah, Fhandemi Verly Septia Nengsih, Verly Septia Vinda Sulvitri Vionita Eka Legasari Wahyu Anggoro, Wahyu Widayatsari, Any Widya Ramadhenty Wirawan, Didik Yohanas Oemar Yudianti, Dewi Yulia Efni Yulia Efni Yusni Ikhwan Siregar Yusni Maulida Yusni Maulida Yusni Maulida Zulfadil Zulfadil Zulfadil, Zulfadil Zulkarnain Zulkarnain