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Tialonawarmi, Feny
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Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Pengaruh Servant Leadership terhadap Keterikatan Pegawai dengan Kepuasan Kerja sebagai Variabel Mediasi di Dinas Pekerjaan Umum dan Perumahan Rakyat Provinsi Jambi Ovalina Citra Clara Manalu; Hendriyaldi Hendriyaldi; Feny Tialonawarmi
PPIMAN Pusat Publikasi Ilmu Manajemen Vol. 4 No. 2 (2026): April: Pusat Publikasi Ilmu Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/ppiman.v4i2.1303

Abstract

This study was designed to examine the influence of servant leadership on employee engagement, while also analyzing its relationship with job satisfaction and how job satisfaction influences overall employee engagement. The focus of this study also included an analysis of the role of job satisfaction as a mediating variable at the Jambi Province Public Works and Housing Agency (PUPR). The researchers employed a quantitative approach by distributing a Likert-scale questionnaire to a sample of 59 employees. Prior to drawing conclusions, the primary data was validated through validity and reliability tests, then statistically analyzed using SmartPLS 4.0 software to test each proposed hypothesis. Field observations indicated that the implementation of servant leadership was in the good category, accompanied by high levels of employee engagement and a satisfactory job satisfaction index. Empirically, this study confirmed that servant leadership has a positive and significant influence on both employee engagement and job satisfaction. Furthermore, job satisfaction was found to act as a mediating variable linking the influence of servant leadership on employee engagement. Referring to these findings, it is recommended that management prioritize aspects of well-being, competency development, and recognition of staff contributions. In addition, creating a supportive and collaborative organizational climate is essential to maintaining stable employee satisfaction and engagement.
Co-Authors Ade Muslimat, Ade Ade Titi Nifita Aira, Dian mala Fithriani Amri, Adi Ikshan Syukri Asrini Azizah, Aisyah Hasna Duwi Puspa Ningsih Dwi Kurniawan Ellyana, Dessy erida erida ERWITA DEWI F. Husni Hasbullah, F. Husni Fredy Olimsar Gita Sartika Gunawan, Adriani Hendriyaldi Hendriyaldi Ida Masriani, Ida Iryadana, Mohamad Razab isabella, mega isabella sitinjak Istiqomah Istiqomah Malinda S.B Khairunnisaannisaa Mar Atun Saadah Maulidia Imastary Tan Mega Isabella Sitinjak Musnaini musnaini musnaini Ovalina Citra Clara Manalu Putra, Dios Nugraha Ramadhan, Alfito Fakhri Rambe, Salwa Ayu Fadhillah Rifin, Ressa Herdiani Rofikhoh Rofikhoh Shofia Amin Sigit Indrawijaya Siti Nurhalizah Hutagalung Sry Rosita Sumarni Sumarni Syafri, Rista Aldilla Tarigan, Steven Pradana Tiyara, Agus Try Syeftiani Wirmie Eka Putra Yenny Yuniarti Yogi Firmansyah Yudi Yudi Zikri, M. Zulfina Adriani zulfina, zulfina adriani