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All Journal Jurnal Pendidikan dan Pengajaran Journal of Education and Learning (EduLearn) Penggunaan Media Sains Flipbook dalam Pembelajaran IPA di Sekolah Dasar International Journal of Science and Applied Science: Conference Series Al Ishlah Jurnal Pendidikan Journal on Education SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL BERNAS: Jurnal Pengabdian Kepada Masyarakat SPEKTA (Jurnal Pengabdian Kepada Masyarakat : Teknologi dan Aplikasi) Didaktika: Jurnal Kependidikan LOSARI: Jurnal Pengabdian Kepada Masyarakat Jurnal Informasi dan Komunikasi Administrasi (JIKAP) Dinamika Pendidikan
Tri Murwaningsih
Universitas Sebelas Maret
Religion Agriculture, Biological Sciences & Forestry Humanities Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

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PERAN MANAJER PERSONALIA DALAM MEMOTIVASI KERJA KARYAWAN DI PT AKSARA SOLOPOS SURAKARTA Shafina Arum Miladia; Tri Murwaningsih; Patni Ninghardjanti
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 6, No 3 (2022): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v6i3.59269

Abstract

Abstract The purpose of this research is to find out: Roles, obstacle and solutions of personnel manager in motivating employee’s work at PT Aksara Solopos Surakarta. The method used in this research is descriptive qualitative research method with a case study research approach. The results of research showed that: The role of the personnel manager in motivating the work of employees at PT Aksara Solopos Surakarta includes providing direction to employees, providing good examples for employees, personnel manager as employee counselors, and as activator positive working conditions; The obstacle faced by personnel managers in motivating employees' work includes several individual employee had a bad character and less problem solving solution form field managers; Solutions made by personnel managers to overcome obstacles in motivating employees' work include providing rewards and punishments and approaching employees.
PENGARUH PERSEPSI SISWA TENTANG KOMPETENSI PEDAGOGIK GURU DAN KEMAMPUAN KOMUNIKASI SISWA TERHADAP HASIL BELAJAR MATA PELAJARAN ADMINISTRASI HUMAS DAN KEPROTOKOLAN KELAS XI PROGRAM KEAHLIAN AP SMK NEGERI 6 SURAKARTA TAHUN AJARAN 2016/2017 Rini Mahanani; Tri Murwaningsih; Tutik Susilowati
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 3 (2019): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i3.34253

Abstract

This study aims to examine whether or not there is (1) the influence of the teachers’ pedagogical competence on the learning outcomes; (2) the influence of students’ communication competence on the learning outcomes; (3) the influence of teacher’s pedagogical competence and students’ communication competence on the learning outcomes. This study used a saturated sampling technique or census because the population was less than 100 students, so the samples in this study were all students of grade XI of Office Administration Expertise Program of State Vocational High School 6 of Surakarta, which involved 95 students in total. The result of the study were as follows (1) there was an influence of the teacher’s pedagogical competence on the learning outcome of Public Relation Administration and Protocol Course based on the value of rcount > rtable which was 0.523 >0.202; (2) the was an influence of students’ communication competence on the learning outcomes of Public Relation Administration and Protocol Course based on the value of rcount > rtable which was 0.400 > 0.202; (3) there was an influence of the teacher’s pedagogical competence and student’s communication competence in the learning outcomes of Public Relation Administration and Protocol Course based on the value of Fcount > Ftable which is 20.978 > 3.095. The contribution of the teacher’s pedagogical competence and student’s communication competence to the learning outcomes of Public Relation Administration and Protocol Course was 31.3%.
Penerapan pelayanan prima untuk kepuasan pelanggan pada Bagian Protokol Komunikasi dan Administrasi Pimpinan Setda Surakarta Elia Sabrila; Tri Murwaningsih
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 9, No 1 (2025): Januari
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v9i1.90546

Abstract

Abstrak: Penelitian ini Bertujuan untuk (1) mengetahui bentuk penerapan pelayanan prima pada Bagian Protokol Komunikasi dan Administrasi Sekretariat Daerah Surakarta, (2) mengetahui hambatannya, serta (3) mengidentifikasi apakah penerapan pelayanan prima sudah memuaskan pelanggan. Metode penelitian yang digunakan adalah metode penelitian kualitatif deskriptif dengan pendekatan penelitian studi kasus. Data dan sumber data dalam penelitian diperoleh dari informan, observasi dan dokumentasi. Teknik pengambilan sampel yang digunakan adalah metode snowball sampling dan puposive sampling. Teknik pengumpulan data yang digunakan adalah wawancara, observasi serta analisis dokumen. Teknik uji validitas data yang digunakan adalah metode triangulasi sumber dan triangulasi teknik. Teknik analisis data dalam penelitian menggunakan teknik analisis data model interaktif. Teknik analisis data model interaktif meliputi pengumpulan data, Reduksi data, Penyajian data dan Pengambilan kesimpulan. Hasil penelitian yang didapatkan yaitu (1) Penerapan pelayanan prima di Bagian Prokompim berjalan dengan baik dan menerapkan unsur-unsur pelayanan prima, (2) Terjadi hambatan pada penerapan pelayanan prima yaitu kesalahan sistem, kesulitan memberikan pemahaman kepada pelanggan dan jumlah pemberi layanan yang terbatas (3) Penerapan pelayanan prima pada Bagian Prokompim sudah mewujudkan kepuasan pelanggan, dibuktikan melalui hasil survei kepuasan masyarakat dan hasil pernyataan pelanggan. Kata kunci : instansi; kepuasan pelanggan; unsur pelayananAbstract: This research aims to (1) determine the form of implementing excellent service in the Communication Protocol and Administration Section of the Surakarta Regional Secretariat, (2) determine the obstacles, and (3) identify whether the implementation of excellent service has satisfied customers. The research method used is a descriptive qualitative research method with a case study research approach. Data and data sources in research were obtained from informants, observation and documentation. The sampling technique used was the snowball sampling method and purposive sampling. The data collection techniques used were interviews, observation and document analysis. The data validity testing technique used is the source triangulation method and technical triangulation method. Data analysis techniques in research use interactive model data analysis techniques. Interactive model data analysis techniques include data collection, data reduction, data presentation and conclusion drawing. The research results obtained are (1) The implementation of excellent service in the Prokompim Section is running well and implementing the elements of excellent service, (2) There are obstacles to the implementation of excellent service, namely system errors, difficulties in providing understanding to customers and the limited number of service providers ( 3) The implementation of excellent service in the Prokompim Section has resulted in customer satisfaction, proven through the results of community satisfaction surveys and customer statements. Keywords : agency; customer satisfaction; elements of service
PEMBELAJARAN DARING PADA MATA PELAJARAN PRODUKTIF (Studi Kasus Praktik Simkomdig OTKP SMK Negeri 3 Surakarta) Annisa Nurul Firdhaus; Tri Murwaningsih; Patni Ninghardjanti
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 6, No 3 (2022): Agustus
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v6i3.59011

Abstract

The purpose of this research was to determine the implementation of e-learning in Simkomdig subject at OTKP SMKN 3 Surakarta. This study uses a qualitative method with a case study approach. Sources of data obtained from informants, places and occurrence, as well as documents and archives. The sampling technique used is purposive sampling and snowball sampling. Data collection techniques were carried out by interview, observation, and document analysis. Test the validity of the data using source triangulation and method triangulation. The data analysis technique uses an interactive analysis model. The implementation of online learning at Simkomdig OTKP SMKN 3 Surakarta consists of planning learning tools, preparing learning media and information technology that supports online learning. Conducted through the Google Classroom application, SMK3 e-learning, and Whatsapp causing the Simkomdig practicum material to be less than optimal. The online assessment is only taken from the time of collection of assignments and accuracy in answering. The obstacles found were differences in students' understanding abilities, limitations of electronic devices, unstable internet connections, lack of skills to operate electronic media optimally, and lack of learning supervision. Solutions to overcome obstacles in Simkomdig's online learning are carried out by selecting the right learning media, providing internet quota assistance and computer labs, training teachers on online applications, and further coordinating with parents or guardians of students.
Pengaruh pengetahuan kewirausahaan dan kepribadian terhadap minat berwirausaha mahasiswa pendidikan administrasi perkantoran FKIP UNS Sanndy Mahardhika Kurniawan; Tri Murwaningsih; Susantiningrum Susantiningrum
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 8, No 5 (2024): September
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v8i5.90195

Abstract

Abstrak: Tujuan penelitian ini adalah untuk mengetahui: (1) Pengaruh pengetahuan kewirausahaan terhadap minat berwirausaha mahasiswa Pendidikan Administrasi Perkantoran FKIP UNS; (2) Pengaruh kepribadian terhadap minat berwirausaha mahasiswa Pendidikan Administrasi Perkantoran FKIP UNS; dan (3) Pengaruh pegetahuan kewirausahaan dan kepribadian terhadap minat berwirausaha mahasiswa Pendidikan Administrasi Perkantoran FKIP UNS. Penelitian ini merupakan penelitian kuantitatif dengan metode korelasional. Populasi dalam penelitian ini adalah mahasiswa Program Studi Pendidikan Administrasi Perkantoran Angkatan 2021 dan 2022 dengan jumlah sampel 126 responden. Sampel penelitian diambil menggunakan Teknik proportionate stratified random sampling. Metode pengumpulan data menggunakan kuesioner. Teknik analisis data menggunakan teknik analisis regresi berganda. Dari hasil penelitian dapat disimpulkan bahwa: 1) terdapat pengaruh positif dan signifikan pengetahuan kewirausahaan terhadap minat berwirausaha (nilai thitung 8,454 > ttabel 1,979) dengan nilai signifikansi sebesar 0,000. 2) terdapat pengaruh positif dan signifikan kepribadian terhadap minat berwirausaha (thitung 3,209 > ttabel 1,979) dengan nilai signifikansi sebesar 0,002. 3) terdapat pengaruh positif dan signifikan pengetahuan kewirausahaan dan kepribadian terhadap minat berwirausaha dengan hasil uji F (Fhitung 55,546 > Ftabel 3,06) dan nilai signifikansi sebesar 0,000. Keseluruhan pada hasil analisis penelitian ini mendukung hipotesis yang telah diasumsikan. Kata Kunci : karakter; ketertarikan berwirausaha; psikologi; penelitian kuantitatif; wawasanAbstract: The purpose of this research is to determine: (1) The influence of entrepreneurial knowledge on entrepreneurial interest of FKIP UNS Office Administration Education students; (2) The influence of personality on entrepreneurial interest of FKIP UNS Office Administration Education students; and (3) The influence of entrepreneurial knowledge and personality on entrepreneurial interest of FKIP UNS Office Administration Education students. This research is a quantitative research with correlational method. The population in this research is the student of Office Administration Education Study Program Class of 2021 and 2022. The research sample was taken using proportionate stratified random sampling technique and resulted in 126 students. The data collection method used a questionnaire. The data analysis technique uses multiple linear regression analysis techniques with the help of the IBM SPSS ver 26.0. From the results of the study it can be concluded that: 1) there is a positive and significant influence of entrepreneurial knowledge on entrepreneurial interest (tcount value 8.454> t table 1.979) with a significance value of 0.000. 2) there is a positive and significant effect of personality on entrepreneurial interest (tcount 3,209 > t table 1,979) with a significance value of 0.002. 3) there is a positive and significant effect of entrepreneurial knowledge and personality on entrepreneurial interest with the results of the F test (Fcount 55.546 > Ftable 3.06) and a significance value of 0.000. Overall, the results of this research analysis support the hypothesis that has been assumed Keywords: characteristic; entrepreneurial interest; psychology; quantitative research; insight
Pengaruh variasi produk dan promosi terhadap kepuasan pelanggan di Outlet Minuman Find Me Yogyakarta Anindhita Saraswati; Cicilia Dyah Sulistyaningrum Indrawati; Tri Murwaningsih
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 9, No 1 (2025): Januari
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v9i1.90091

Abstract

Abstrak: Penelitian ini bertujuan untuk mengetahui: (1) pengaruh variasi produk terhadap kepuasan pelanggan outlet minuman Find Me Yogyakarta, (2) pengaruh promosi terhadap kepuasan pelanggan outlet minuman Find Me Yogyakarta, dan (3) pengaruh variasi produk dan promosi terhadap kepuasan pelanggan outlet minuman Find Me Yogyakarta. Penelitian ini merupakan kuantitatif. Populasi dalam penelitian ini adalah pelanggan yang melakukan pembelian produk Find Me Yogyakarta. Pengambilan sampel dengan menggunakan rumus slovin diketahui sebanyak 100 responden. Teknik pengumpulan data menggunakan kuesioner. Pengambilan sampel menggunakan teknik accidental sampling. Teknik analisis data menggunakan analisis regresi linear berganda. Diolah menggunakan IBM SPSS versi 29. Uji prasyarat menggunakan uji normalitas, uji linearitas, dan uji multikolinearitas. Hasil penelitian menunjukkan bahwa: (1) terdapat pengaruh positif dan signifikan variasi produk terhadap kepuasan pelanggan dengan hasil thitung 7,032 > ttabel 1,985, (2) terdapat pengaruh positif dan signifikan promosi terhadap kepuasna pelanggan dengan hasil thitung 3,283 > ttabel 1,985 dan (3) terdapat pengaruh positif dan signifikan secara simultan variasi produk dan promosi terhadap kepuasan pelanggan dengan hasil Fhitung 129,284 > Ftabel 3,09. Hasil penelitian ini menunjukkan bahwa pengaruh variabel independen X1 dan X2 terhadap variabel dependen (Y) adalah sebesar 72,7% dan sebesar 27,3% dipengaruhi oleh variabel lain yang tidak termasuk dalam penelitian ini. Kata kunci : kuantitatif; kuesioner; regresi linear bergandaAbstract: This research aims to find out: (1) the influence of product variation on customer satisfaction of Find Me Yogyakarta drink outlets, (2) the influence of promotions on the customer satisfactions of Find me Yogyakarta, and (3) the influence of product and promotional variations on customer satisfying of FindMe Yogyakarta beverage outlets. The population in this study is a customer who purchased Find Me Yogyakarta products. Sampling using the Slovene formula is known as many as 100 respondents. Data collection techniques using questionnaires. Sampling techniques using accidental sampling. Data analysis techniques use double linear regression analysis and are processed using IBM SPSS version 29. The prerequisite tests used are normality tests, linearity tests, and multicollinearity testing. The results of the research show that: (1) there is a positive and significant influence of product variation on customer satisfaction with a score of 7,032 > tables 1,985, (2) there is positive and meaningful effect of promotion on customer satisfying with the score of 3,283 > tables 1,985 and (3) there is an simultaneous and significant effect of product and promotion variations on customer content with the result of Fcomputing 129,284 > Tables 3,09. The results of this study showed that the influence of independent variables X1 and X2 on the dependent variable (Y) was 72.7% and the remaining 27.3% was influenced by other variables not included in this study. Keywords : double linear regression; quantitative; questionnaire
ANALISIS KEPUASAN PELANGGAN DI KANTOR BPJS KESEHATAN KARANGANYAR Intan Permata Sari; Hery Sawiji; Tri Murwaningsih
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 3, No 4 (2019): November
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v3i4.35467

Abstract

The objectives of the research are to determine: (1) the implementation of service system at the Office of Health Social Security Agency (BPJS) in Karanganyar; (2) the customer satisfaction at the Office of Health Social Security Agency (BPJS) in Karanganyar; (3) the obstacles faced in the application of service at the Office of Health Social Security Agency (BPJS) in Karanganyar; and (4) the solutions implemented to overcome obstacles that occur at the Office of Health Social Security Agency (BPJS) in Karanganyar. This research used qualitative approach methods with  case study type. The data source in this research derived from informant, place and event, as well as  document and archives. Data were collected by interview, observation, and document and archives analysis. The obtained data then were analyzed with interactive analysis technique consisted of data collection, data reduction, data presentation, and conclusion. Data validation was done by using source and method triangulations. The results showed that: (1) the service system used consisted of the direction by the officer, giving a queue number, and service; (2) customer satisfaction, which is related to the services offered according to the needs of participants, competent officers, and adequate facilities; (3) the obstacles that emerge in the service are the lack of participants' retention of the existence of MOBILE  JKN and insufficient space capacity during long queues; (4) efforts made in overcoming the obstacles are optimization of the JKN MOBILE function, addition of counters, additional waiting chairs, expansion of service space, and partnership.
Pelatihan Pengembangan Bahan Ajar BIPA Berbasis Budaya dan Tradisi Siam di Thammasat University, Thailand Tri Murwaningsih; Kundharu Saddhono; Budi Legowo; Hamam Supriyadi; Aldi Dwi Saputra
LOSARI: Jurnal Pengabdian Kepada Masyarakat Vol. 8 No. 2 (2026): (Articles in Progress)
Publisher : LOSARI DIGITAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53860/losari.v8i2.576

Abstract

Indonesian for Foreign Speakers (BIPA) serves as a strategic medium for introducing the Indonesian language and culture to the international community while supporting the internationalization of the Indonesian language. One of the major challenges in BIPA instruction is the availability of contextual teaching materials that accommodate learners' cultural backgrounds. To address this issue, a training and mentoring program on the development of culture-based BIPA teaching materials integrating Thai and Indonesian cultures was conducted for students and instructors at Thammasat University, Thailand. The program employed a hybrid learning model consisting of six months of online mentoring followed by a seven-day face-to-face workshop. The methods included lectures, group discussions, workshops, hands-on material development, intensive mentoring, presentations, and evaluation. The results demonstrated a significant improvement in participants' understanding and skills in developing culture-based BIPA teaching materials. The primary output of the program was a textbook entitled Mari Belajar Bahasa Indonesia: Buku Ajar BIPA Tingkat Dasar Berbasis Budaya Thailand dan Indonesia, which presents fundamental Indonesian language materials within the cultural contexts of both countries. The textbook was designed to support contextual, communicative, and intercultural BIPA learning for beginner-level learners. Furthermore, the program strengthened the academic partnership between Universitas Sebelas Maret and Thammasat University as an implementation of the Sustainable Development Goals (SDGs), particularly SDG 17 (Partnerships for the Goals), through international collaboration in educational development and language diplomacy. Therefore, the program contributes to improving the quality of BIPA instruction, strengthening international academic cooperation, and promoting the Indonesian language and culture at the global level.
Co-Authors Ahmad Yuni Prasetio Mahfud Ahmad Akbarini, Nur Rahmi Aldi Dwi Saputra Anindhita Saraswati Anis Susanti Annisa Nurul Firdhaus Aris Purwanto Asrowi Asrowi Chumdori Chumdori Cicilia Dyah Sulistyaningrum Indrawati Cicilia Indrawati Dian Azizah Nur Aini Dini Dwi Fajar Wati Eka Budhi Santosa Elia Sabrila Erma Agustina Evi Nur Fajri Fadhil Purnama Adi, Latifah Nur Afifah, Rukayah, Fatma Sukmawati Gemawati Gemawati Hamam Supriyadi Hengky Pramusinto Hery Sawiji Hery Sawiji Hery Sawiji Intan Permata Sari Joko Daryanto Kartika Chrysti Suryandari Kundharu Saddhono Legowo, Budi Leny Noviani Lina Dwi Purwati Mahardika Supratiwi Mintasih Indriayu Muhamad Nukha Murtadlo Muna Fauziah Muna Fauziah Muna Fauziah Munawir Yusuf Novi Puspitasari Novi Putriani Sukamto Patni Ninghardjanti Puji Rahayu Ningsih Redydian Adhitya Nugraha Rini Mahanani Sanndy Mahardhika Kurniawan Shafina Arum Miladia Siti Istiqomah Sri Marmoah Sri Wahyuni Sukarno Sukarno Sunardi Sunardi Susantiningrum Tedy Teguh Cahyono Tusyanah Tutik Susilowati Wiedy Murtini Wiedy Murtini Wiedy Murtini