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Health Perceptions Of Leadership Style In Clinic X Risca Muril Khairani; Dewi Agustina; Nency Utami Br Barus; Rosmala Dewi; Nurna billa; Yulia Rahmadani
Jurnal EduHealth Vol. 15 No. 04 (2024): Jurnal EduHealt (inpres), Year 2024
Publisher : Sean Institute

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Abstract

This research focuses on the importance of the leader's role in motivating, directing and developing employees to achieve organizational goals, especially in the clinical context. Factors that influence employee job satisfaction are also in the spotlight, including leadership style, organizational policies, and quality of work life. The research objective to be achieved in this study is to determine and analyze the perceptions of health workers regarding leadership styles at Clinic midwife. Structured interviews were used to explore views and experiences regarding health services at the clinic. The results are understood to gain a deeper understanding of the research subject. The research results show that the leader of Clinic Leaders are also able to control subordinates with a positive approach and show good emotional control in difficult situations. In addition, leaders have a high responsibility in ensuring the quality of service and employee performance meet clinic standards. Based on the results of the interview, the leader of Clinic.
Hubungan Antara Gaya Kepemimpinan dengan Kinerja Nakes di Puskesmas Pagar Merbau Kabupaten Deli Serdang Imelita Rahyuni Ritonga; Rani Ramadani; Ainun Jawahir; Dessy Nurfiani; An’nas Tasya Rahmadhani; Dewi Agustina
Quantum Wellness : Jurnal Ilmu Kesehatan Vol. 1 No. 4 (2024): Desember: Quantum Wellness : Jurnal Ilmu Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/quwell.v1i4.970

Abstract

The purpose of this study is to ascertain the connection between the Pagar Merbau District Health Center's performance and the leadership style used in decision-making and problem-solving. In 2024, Deli Serdang. This study is cross-sectional and observational. Fifty individuals made up the sample size. A questionnaire is used as a data gathering tool in this study the test known as chi-square is the analysis that is employed. The study room demonstrates that 25 people (50%) are involved in problem-solving using a leadership style that emphasizes involvement. There are 25 individuals (50%) involved in the Making decisions process, which is more educational in character. Bivariate analysis results show that leadership style and health worker performance Community Health Center Pagar Merbau in Regency of Deli Serdang are associated, with a p-value of 0.001 and a related category since the value is greater than 0.05. The findings of the evaluation indicate that health professionals' performance, which includes their presence, teamwork, excellence of the work, professionalism, and knowledge mastery needs to be in harmony with the educational, consultative, participative, and delegative leadership style of the Pagar Merbau Health Center's chief executive. To maximize the performance of all healthcare professionals in problem-solving, The community health center's head should adopt a leadership style That's more adaptable and flexible to different circumstances.
The Effectiveness of the Implementation of Operational Standards for Maternal and Child Health Services in Improving the Quality of Maternity Services at RSIA Rosiva Dewi Agustina; Wuni Barokah; Pane, Jihan Mawaddah; Saragih, Nazla Novrinda; Mendriani, Putri
Jurnal EduHealth Vol. 16 No. 02 (2025): Jurnal EduHealt, Edition April - June , 2025
Publisher : Sean Institute

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Abstract

This study aims to evaluate the application of Standard Operating Procedures (SOP) in maternal and child health services, especially maternity services at RSIA Rosiva. Quality health services are one of the important aspects in ensuring patient safety and satisfaction, especially for mothers who are about to give birth. The method used in this study is a descriptive qualitative method with data collection techniques through in-depth interviews and direct observation in the field. The results of the study show that administratively, SOPs have been prepared and socialized to health workers, but in practice there are still several obstacles. These obstacles include delays in medical treatment, a fairly convoluted administrative process, and a lack of coordination between service units. This shows that even though the SOP already exists, its implementation has not been fully effective and consistent. In addition, the satisfaction of maternity patients with the services provided is still not optimal, as can be seen from complaints related to waiting time and lack of information provided by medical personnel. This study concludes that improving the quality of services can be done by strengthening the implementation of SOPs, improving the competence of health workers through training, and improving the administrative system to be more responsive to patient needs. The results of this study are expected to be input for hospital management in efforts to continuously improve the quality of maternity health services.
A Studi Peningkatan Kualitas Pelayanan Kesehatan di Indonesia: Literatur Review: Kualitas Pelayanan Kesehatan Dewi Agustina; Dea Rizka Ananda Pulungan; Dewi Syahfitri; Dhea Salsabila Br. Sitepu; Difa Adelia
Jurnal Penelitian Sains dan Kesehatan Avicenna Vol 4 No 2 (2025): Jurnal Penelitian Sains dan Kesehatan Avicenna
Publisher : Lembaga Penelitian Dan Pengabdian Kepada Masyarakat (LPPM), Institut Teknologi Dan Kesehatan (ITK) Avicenna

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69677/avicenna.v4i2.139

Abstract

Kualitas dalam pelayanan kesehatan mencakup dua aspek: mutu teknis (klinis) yang berfokus pada keterampilan, akurasi prosedur, dan diagnosis medis; serta mutu fungsional (non-klinis) yang lebih menitikberatkan pada cara layanan kesehatan diberikan. penelitian ini dapat memberikan kontribusi pada upaya meningkatkan kualitas pelayanan kesehatan di Indonesia dan memberikan rekomendasi untuk pengembangan kebijakan dan prosedur pelayanan kesehatan. Studi ini menyelidiki peningkatan kualitas layanan kesehatan menggunakan metodologi tinjauan pustaka. Sebanyak 18 artikel yang diterbitkan antara 2019 hingga 2024, yang diperoleh dari database Google Scholar. Peningkatan kualitas pelayanan kesehatan juga sangat dipengaruhi oleh integrasi antara aspek teknis dan non-teknis dalam pelayanan. Tidak cukup hanya memperbaiki fasilitas atau mempercepat proses administratif, tetapi perlu dibarengi dengan sikap empatik, komunikasi yang baik, dan keterlibatan aktif pasien dalam proses pelayanan. Kualitas pelayanan kesehatan memainkan peranan yang sangat krusial dalam menentukan kepuasan pasien dan memengaruhi kesehatan masyarakat secara keseluruhan.
Pembuatan Lilin Aromaterapi Dari Minyak Jelantah Bersama Ibu-Ibu Perwiritan Lingkungan II Sirandorung Kelurahan Aek Kota Batu : Penelitian Dewi Agustina; Azkyatul Arifah Rkt; Nur Latipah Siahaan
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i1.2759

Abstract

Waste cooking oil remains a pressing issue due to low public awareness of its environmental and health impacts. Repeated use of waste oil increases the risk of degenerative diseases, while improper disposal leads to soil and water pollution. This community service program aimed to provide education and training for the mothers’ religious gathering group in Aek Kota Batu Village on utilizing waste cooking oil to produce value-added aromatherapy candles. The methods applied included socialization, demonstrations, and hands-on practice in candle making using waste cooking oil, paraffin, coloring agents, and essential oils. The results showed improved community knowledge of the hazards of waste oil as well as enhanced skills in processing it into economically valuable products. Participants demonstrated high enthusiasm, actively engaged in discussions, and were able to practice candle-making independently. This initiative not only reduced environmental pollution but also created opportunities for small-scale, eco-friendly businesses, thereby contributing to family welfare and strengthening ecological awareness in the community.
Evaluasi Program Penanggulangan Stunting Pada Balita Dewi Agustina; Suci Maghfirah; Rosida Sapriani Harahap; Nadia Amanda Azwa; Assyifa Deswita Mrp; Dwi Fanny Amanda; Faiqah Adnin Purba; Fadhlan Al Hafiz Mrp; Muhammad Raihan Pratama; Lilis Karlina Boangmanalu; Dinda Agus Tantri; Hairum Nafsiah Purba
Jurnal Praba : Jurnal Rumpun Kesehatan Umum Vol. 2 No. 2 (2024): Juni : Jurnal Praba : Jurnal Rumpun Kesehatan Umum
Publisher : STIKES Columbia Asia Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62027/praba.v2i2.80

Abstract

The problem of stunting among toddlers in Indonesia is still the focus of the public health agenda. Evaluation of stunting prevention programs is needed to identify program barriers and ensure their effectiveness in overcoming the problem of stunting in toddlers. To evaluate stunting prevention programs for toddlers in Indonesia and to provide recommendations and solutions in overcoming the problem of stunting in toddlers through a comprehensive approach involving various aspects of health and nutrition. The research method is a Systematic Literature Review, with data sources received from journals and research results published on Google Scholar, with journal criteria that match the research topic, using Indonesian and English, published in the last 5 years (2019-2023). The stunting prevention program for toddlers in Indonesia has been carried out with various activities such as monitoring toddlers, providing PMT, health education, nutritional counseling, and providing vitamins and minerals. Even though the program has been implemented, there are still obstacles such as delays in disbursement of BOK funds and lack of program effectiveness. Evaluation of this program is important to ensure the effectiveness and sustainability of the program in dealing with stunting in toddlers. It is important to carry out stunting prevention programs for toddlers in Indonesia to ensure the effectiveness and sustainability of the program in dealing with stunting problems. Solutions to overcome stunting require a comprehensive approach that includes access to nutritious food, nutrition education, access to health services, and improved sanitation.
PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA PERAWAT DI RUMAH SAKIT: KAJIAN LITERATUR Dewi Agustina; Putri, Putri; Salsabila Lubis; Azrina Febriyani Nasution; Afifa Tohira; Sukma Hadisti Nasution; Nadiyah Azka Salsabilla Azizah; Annysha Maharani Harahap; Sapriya Zahara Larosa; Viola Safitri; Tria Annisa Ramadhani; Syahbrina Misella Damanik
Journal of Innovation Research and Knowledge Vol. 5 No. 6 (2025): Nopember 2025
Publisher : Bajang Institute

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Abstract

Abstract: Nurses are health workers who play a vital role in providing health services in hospitals, both in technical and non-technical aspects. Good nurse performance is an important factor in improving service quality and patient safety. One factor that can affect nurse performance is the leadership style applied by superiors. This literature review aims to describe the influence of transformational leadership on nurse performance in hospitals. The research method was conducted through a literature review by examining various scientific articles from national and international journals that discuss the relationship between transformational leadership and nurse performance. The results of the study indicate that transformational leadership contributes positively to improved performance, job satisfaction, motivation, organizational commitment, and even the quality of patient care. The mechanism of influence of this leadership style lies in four main dimensions, namely idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. Through the application of these dimensions, leaders are able to foster self-confidence, stimulate creativity, and pay attention to the individual needs of staff, so that nurses feel valued and more motivated to provide optimal service. However, some studies have also found that the influence of transformational leadership on nurse performance is often mediated by other factors, such as organizational climate, psychological safety, and work culture. This indicates that transformational leadership is indeed important, but its effectiveness is highly dependent on the internal and external conditions of the hospital. Thus, the application of transformational leadership style is a relevant and potential strategy to improve nurse performance and the quality of health services in hospitals in a sustainable manner
Strategi Pelayanan Kesehatan Dalam Peningkatan Kinerja Pegawai Puskesmas Dewi Agustina; Nurhidayah Nurhidayah; Quen Kholisa Purba
Termometer: Jurnal Ilmiah Ilmu Kesehatan dan Kedokteran Vol. 1 No. 3 (2023): Juli : Termometer: Jurnal Ilmiah Ilmu Kesehatan dan Kedokteran
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/termometer.v1i3.1972

Abstract

Background: health services with the aim of increasing awareness, willingness and ability to live healthy for everyone in order to realize the highest degree of public health. The role of health workers in dealing with public health is a form of health worker services aimed at the whole community with an emphasis on high-risk groups.The research objective was to determine the role of employee performance in the effectiveness of the service strategy at the health center, in carrying out the best service strategy.research method: This article was written using the article search method using two databases, namely Google Scholar and PubMedd Health with the keywords health service strategy, puskesmas. Results: The performance of the Public Health service strategy at the Community Health Center can be said to be quite good, which can be reflected in the quality of performance, the ability of employees, the timeliness of completing work, cooperation between employees and employee discipline which has been carried out well even though there are still employees who are less conscientious and less disciplined. Factors supporting employee performance are a conducive atmosphere and cooperation between employees, while factors inhibiting employee performance are lack of technical training and lack of awareness of employees in complying with the provisions of working hours. Conclusion: This research suggests that it can be a source of information for related agencies so that they can improve the quality of national health services that are expected to be in accordance with what is received.
Sistem Informasi Manajemen Rumah Sakit (SIMRS) Untuk Meningkatkan Mutu Pelayanan Kesehatan Di Indonesia Maya Saufinah Pane; Nirmaya Fanisya; Silvi Roma Rizkina; Yesy Prinkawati Nasution; Dewi Agustina
Detector: Jurnal Inovasi Riset Ilmu Kesehatan Vol. 1 No. 3 (2023): Agustus : Jurnal Inovasi Riset Ilmu Kesehatan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (117.343 KB) | DOI: 10.55606/detector.v1i3.1980

Abstract

The quality of service at hospitals must always be improved to provide the best service to people in Indonesia. In accordance with Permenkes Number 82 of 2013 it states that every hospital is required to implement and develop a Hospital Management Information System (SIMRS). The Hospital Management Information System (SIMRS) is very important to do to support the efficiency of the management process in hospitals starting from information to patients, data, data processing and all activities in the hospital. By implementing a Hospital Management Information System, it is necessary to know how it is applied in improving the quality of health services in Indonesia. This research was conducted with literature reviews and journal searches using Google Scholar. The research results show that the implementation of the Hospital Management Information System (SIMRS) can improve the quality of health services because it facilitates the management activities of health service institutions.
Pemenuhan Standar Mutu Layanan Kesehatan di Puskesmas Kecamatan Tebing Syahbandar Fadzlikaselly Widyapuspa Handayani Nugroho; Febri Yuanda; Siti Nur Hasanah; Zidratul Gemilang Ahmad; Dewi Agustina
Detector: Jurnal Inovasi Riset Ilmu Kesehatan Vol. 1 No. 3 (2023): Agustus : Jurnal Inovasi Riset Ilmu Kesehatan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (100.726 KB) | DOI: 10.55606/detector.v1i3.1981

Abstract

Puskesmas as one of the most important health services infrastructure has a task for give health services to the whole of society. Puskesmas is accused to always keep patient’s trust and satisfaction by give quality services. Quality services in the context of the services at Puskesmas mean give services to the patient based on standard quality for fill up necessary and anxiety of the society, so that they can get satisfaction which finally can increase patient’s trust to Puskesmas. This study aims to determine the quality of health services, the causal factors, and the demands and needs of the community. Measurements from service quality using the SERQUAL method and data extraction is done either quantitatively or qualitatively.
Co-Authors Ade Fitri Arianti Adinda Dwi Firia Afifa Tohira Ahmad Fitrah Raihan Ainun Jawahir Ajeng Andini Amelia Putri Amanda Anisa Ayu Lestari Annisa Zahra Annysha Maharani Harahap An’nas Tasya Rahmadhani Aprillia Dwi Astuti Assyifa Deswita Mrp Audy Vimala Sari Aulia Nazwa Fathurahmi Ayun Mira Aprilina Azkyatul Arifah Rkt Azrina Febriyani Nasution Bunga Elvyan Br. Damanik Chablullah Wibisono Damsar Dea Rizka Ananda Pulungan Deddy Surachmad Deliana S Dellya Silfani Dessy Nurfiani Dewi syahfitri Dhea Salsabila Br. Sitepu Difa Adelia Dinda Agus Tantri Dwi Fanny Amanda Eka Madani Nasution Elisa Apriani Fadhlan Al Hafiz Mrp Fadzlikaselly Widyapuspa Handayani Nugroho Faiqah Adnin Purba Farah Sabila Febri Yuanda Gana Vige Ortega Gita Indrawan Habibatul Wahidiyah Hairum Nafsiah Purba Hariyani, Elva Hendripides ' Herastuti Sulistyani Imelita Rahyuni Ritonga Indrayani Isdawati Istifani Nasution Istikhoma Rambe Juaidah Agustina Juliani Lailatul Mahpuja Dasopang Laura Natalia Christin Sinuraya Lilis Karlina Boangmanalu Lutfiyah Nada Salsabila M. Masykur Berawi Maila Rizqi Aulia Makhdalena Makhdalena Maryaningsih Maryaningsih Maya Saufinah Pane Mely Febriani Mendriani, Putri Mhd Ikhsan Nasution Muammar Khaddafi Muhammad Raihan Pratama Nadia Amanda Azwa Nadiyah Azka Salsabilla Azizah Nasywa Nazhifah Naufal Afriandi Nency Utami Br Barus Nirmaya Fanisya Nur Latipah Siahaan Nurhidayah Nurhidayah Nurna billa Pane, Jihan Mawaddah Putri Putri, Putri Quen Kholisa Purba Quroti A'yun Rabiatul Chazali Rani Ramadani Rehana Nugraha B. Sitorus Restu Amalia Mazid Rezki Safitri Harahap Rika Iyut Tira Risca Muril Khairani Risky Andreansyah Rizka Sahilla Rosida Sapriani Harahap Rosmala Dewi Safira Zahara Sahkira Nabila Utami Siregar Salsabila Lubis Sapriya Zahara Larosa Saragih, Nazla Novrinda Shopiah Auzi Silvi Roma Rizkina Siti Khodiza Sihombing Siti Nur Hasanah Siti Sulastri Sry Wulan Silaban Suci Maghfirah Suci Ramadhani Rangkuti Sukma Hadisti Nasution Sulaiman Sulaiman Syahbrina Misella Damanik Tria Annisa Ramadhani Ulfiyah Az-Zahra Dahlan Viola Safitri Wahyu Wijanarko Winda Rika Lestari Wulan Andika Wuni Barokah Yadi, Farhan Yayang Nisrina Putri Hasibuan Yeni Vera Yesy Prinkawati Nasution Yulia Rahmadani Zidratul Gemilang Ahmad