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The Influence Of Employee Engagement And Job Satisfaction On Employee Performance At Regional Development Planning Agency, Seluma Regency Eka Vitri Yulita; Ahmad Soleh; M. Rahman Febliansa
Journal of Indonesian Management Vol. 3 No. 3 (2023): September
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i3.1401

Abstract

This study aims to determine the effect of employee engagement and job satisfaction on employee performance at the Regional Development Planning Agency of Seluma Regency. The sample in this study were 122 ASN and honorary employees at the Regional Development Planning Agency of Seluma Regency. Data collection techniques using a questionnaire. The analytical method used is multiple regression analysis, hypothesis testing t and hypothesis testing f.The results of the regression equation, namely the results of the regression equation, namely Y = 8.228 + 0.487X1 + 0.312X2 means that employee engagement and job satisfaction have a positive influence on employee performance at the Regional Development Planning Agency of Seluma Regency. This illustrates that if the employee engagement and job satisfaction variables increase, employee performance will also increase. The result of the determination test is 0.457 or (45.7%). This shows that employee engagement and job satisfaction affect employee performance by 45.7%, while the rest (100 - 45.7% = 54.3%) is explained or influenced by other variables not examined. Employee engagement and job satisfaction jointly have an influence on employee performance at the Regional Development Planning Board of Seluma Regency with a value of Fcount > Ftable (50.020 > 3.07) in line with a significance of 0.000 <0.05. Employee engagement has a positive and significant effect on employee performance at the Regional Development Planning Agency of Seluma Regency, because the tcount is greater than ttable (4.195 > 1.657) with a significance value of 0.000, less than 0.05. Job satisfaction has a positive and significant effect on employee performance at the Regional Development Planning Agency of Seluma Regency, with a tcount greater than ttable (2.970 > 1.657) with a significance value of 0.004, less than 0.05.
The Effect Of Leadership Style, Work Motivation, And Work Stress On Employee Performance At PT. Bank Rakyat Indonesia, Bengkulu Branch Office Dwioktaputri, Widia; Soleh, Ahmad; Febliansa, Muhammad Rahman
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 2 (2026): April
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i2.9910

Abstract

This study aims to analyze the influence of leadership style, work motivation, and work stress on employee performance at PT Bank Rakyat Indonesia (Persero) Tbk, Bengkulu Branch Office. The research was conducted to understand how managerial behavior, psychological factors, and workplace conditions collectively affect the overall performance of employees in the banking sector.The research employs a quantitative approach using primary data collected through questionnaires distributed to employees of PT Bank Rakyat Indonesia Bengkulu Branch. The data were analyzed using SmartPLS 4.0 to test the measurement model (outer model) and the structural model (inner model).The results reveal that leadership style has a positive and significant effect on employee performance, indicating that effective leadership can enhance employees’ enthusiasm, responsibility, and productivity. Work motivation also has a positive and significant effect, suggesting that motivated employees tend to perform better and show higher commitment to their tasks. Meanwhile, work stress shows a positive but not significant effect on employee performance, meaning that the level of stress experienced by employees is still within manageable limits and does not significantly hinder performance outcomes.Overall, the findings highlight that leadership and motivation are the key drivers of employee performance, while stress management remains an important aspect to maintain a healthy and productive work environment. The implications of this study suggest that PT Bank Rakyat Indonesia should strengthen leadership quality, improve motivation systems, and manage work-related stress to sustain and enhance employee performance.
The Effect Of Organizational Culture, Professionalism, And Motivation On Employee Performance “A Case Study Of Frontliners At Bank Bengkulu” Jayamahesti, Tika Harianti; Anzori, Anzori; Febliansa, Muhammad Rahman
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 2 (2026): April
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i2.10093

Abstract

This research was conducted considering the increasingly tight competition in the banking industry, so that understanding the factors that influence the performance of bank employees is very important to maintain customer loyalty to the bank and the influence of organizational culture, professionalism, and motivation on employee performance. This study aims to determine the influence of organizational culture, professionalism, and motivation on employee performance in customer service at Bank Bengkulu, both simultaneously and partially. The analysis methods used include validity test, reliability test, multiple linear regression, coefficient of determination, F test, and t test. Data collection was carried out through questionnaires. The sample in this study consisted of 100 customer service employees at Bank Bengkulu. Organizational culture, professionalism, and motivation have a significant simultaneous influence on employee performance in customer service at Bank Bengkulu, with a significance value of 0.001 <0.05. Organizational culture has a significant partial influence on employee performance in customer service at Bank Bengkulu, with a significance value of 0.007 <0.05. Professionalism has a significant partial influence on employee performance in Bank Bengkulu customer service, with a significance value of 0.003 < 0.05. Motivation has a significant partial influence on employee performance in Bank Bengkulu customer service, with a significance value of 0.001 < 0.05.
The Secret Of Bengkulu Coffee Shops: Flavor Innovation, Business Strategy, And Operational Resilience Afrida Rianjani; Marvi Hasvick; Karona Cahya Susena; Muhammad Rahman Febliansa
Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 1 (2026): Juni
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jema.v3i1.1161

Abstract

As one of the largest Robusta coffee-producing regions in Indonesia, Bengkulu has experienced a rapid surge in the growth of coffee shops. This research aims to uncover the secrets to the success and sustainability of local coffee shop Micro, Small, and Medium Enterprises (MSMEs) through an analysis of the synergy between Flavor Innovation, Business Strategy, and Business Resilience. Using a qualitative approach with an exploratory case study design on Kraving Cafe and Ikola Koffie, data was collected through interviews and observation. The results indicate that success is driven by Authentic Local Flavor Innovation, Locality-Based Differentiation Strategy and Multiplatform Digital Adoption, as well as Business Resilience through Supply Chain Resilience and Income Diversification.
Business Opportunities For Trading Traditional Gold Mining Equipment In Lebong Tambang Village, Lebong Regency Reni Doyun Putri; Putra Pernales; Ahmad Soleh; Muhammad Rahman Febliansa
Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 1 (2026): Juni
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jema.v3i1.1162

Abstract

Traditional gold mining in Lebong Tambang Village, Lebong Regency, has long been a major source of community income and has driven the growth of MSMEs in artisanal mining equipment trade. This study analyzes the key determinants of business success and formulates sustainable development strategies for artisanal mining areas. Using a descriptive qualitative approach through literature review and document analysis of government reports and scientific publications, the study examines market opportunities, business challenges, and relevant strategies for mining equipment MSMEs. The findings identify four main success factors: partnerships with local miners, improved product quality and after-sales service, digital marketing utilization, and the application of safety and environmental principles in equipment production. Despite strong development potential, MSMEs face challenges including limited capital, legal constraints related to artisanal mining, and occupational safety risks. Overall, the mining equipment trade in Lebong Regency has significant growth prospects if supported by collaboration, product innovation, and supportive regulations and financing, contributing to sustainable local economic development and improved community welfare.
Digital-Based Economic Resilience: Analysis Of Facebook Commerce Role In Enhancing Economic Independence Of Women Daily Business Actors In Ipuh District, Mukomuko Regency, Bengkulu Nining Septia; Ahmad Soleh; Muhammad Rahman Febliansa
Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 1 (2026): Juni
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jema.v3i1.1163

Abstract

The development of the digital economy has opened new opportunities for women micro-entrepreneurs in rural areas to enhance their economic independence through social media utilization. This study aims to analyze the role of Facebook Commerce in strengthening digital-based economic resilience and the independence of women daily business actors in Ipuh District, Mukomuko Regency, Bengkulu. Using a quantitative descriptive method, data were collected through online questionnaires (Google Forms) from 40 women entrepreneurs actively using Facebook for business promotion and sales. The results show that 92.5% of respondents use Facebook daily for marketing, dominated by the culinary (45%), fashion (22.5%), and service (17.5%) sectors. About 72.5% experienced income growth, 95% expanded their market reach, and 97.5% felt more financially independent and flexible in managing work time. The main challenges include poor internet connectivity (42.5%), limited capital (37.5%), and lack of digital training access (42.5%). Strong family support (92.5%) and self-learning motivation were key factors in digital adaptation. This study concludes that Facebook Commerce serves as a strategic catalyst for women's empowerment and digital economic resilience in rural communities, offering an empirical foundation for inclusive gender-based digital empowerment policies.
The “LARI KALCER” Phenomenon And The Revival Of Micro, Small, And Medium Enterprises (Msmes) In The Arga Makmur Square Area Metriko Haderian; Yenisrida Yenisrida; Muhammad Rahman Febliansa; Dodi Hardinata
Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 1 (2026): Juni
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jema.v3i1.1164

Abstract

The phenomenon of the “KALCER” (Run Fast, Run; If Tired, Find Ice) running community has transformed Arga Makmur Square into a lively public space and a center for creative economy. This article analyzes the symbiotic relationship between running activities and the growth of Micro, Small, and Medium Enterprises (MSMEs) in the surrounding area. The research uses a qualitative approach with participatory observation and in-depth interviews. The results show that KALCER acts as a catalyst by providing a guaranteed and friendly market for MSMEs, especially in the culinary sector. Conversely, the presence of various MSMEs increases the attractiveness and recreational value of the running event. This symbiosis not only boosts local economic income but also revitalizes the social function of the town square as an inclusive and dynamic public space. This study concludes that collaboration between hobby communities and local MSMEs can be an effective model for circular economic development and the revitalization of public spaces in the region.
Factors Affecting Generation Z’s Interest In Cryptocurrency Investment In Bengkulu City Shendi Putra Alpino; M Rahman Febliansa; Yun Fitriano
Jurnal Ekonomi, Manajemen, Akuntansi Vol. 3 No. 1 (2026): Juni
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jema.v3i1.1413

Abstract

This study aims to analyze the factors affecting Generation Z’s interest in investing in cryptocurrency in Bengkulu City. The factors examined in this study include financial literacy, profit motivation, and risk perception. This research uses a quantitative approach with an associative method. The sample consists of 120 Generation Z respondents aged 18–28 years who have an interest or experience in cryptocurrency investment. Data were collected through questionnaires distributed online using Google Forms and measured using a Likert scale. The data were analyzed using multiple linear regression analysis with the assistance of SPSS software, including validity tests, reliability tests, classical assumption tests, t-tests, F-tests, and coefficient of determination (R²). The results of the study show that financial literacy, profit motivation, and risk perception have a positive and significant effect on Generation Z’s interest in cryptocurrency investment, both partially and simultaneously. The coefficient of determination indicates that a substantial proportion of the variation in investment interest can be explained by these three variables, while the remaining variation is influenced by other factors not examined in this study. These findings indicate that higher financial literacy, stronger profit motivation, and appropriate risk perception can increase Generation Z’s interest in cryptocurrency investment. Therefore, improving financial literacy and risk awareness among Generation Z is important to encourage more rational and responsible investment decisions.
The Effect Of Service Quality On Customer Satisfaction At PT Pdam Tirta Manna, South Bengkulu District Weko Hendriansyah; Yudi Irawan Abi; M Rahman Febliansa
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1110

Abstract

This type of research uses quantitative research. The analysis method in this study uses Validity Test, Reliability Test, Multiple Linear Regression Analysis, Determination Coefficient and hypothesis testing using t-test. The number of samples studied was 35 customers who came with complaints and new installations during the last 1 month at PDAM Tirta Manna, South Bengkulu Regency. The results of the multiple linear regression analysis are the equation: Y = 6.450 + 0.052 X1 + 0.084 X2 + 0.227 X3 + 0.288 X4 + 0.234 X5 + e, this describes a positive regression direction, meaning that the variables Physical evidence (X1), Reliability (X2), Assurance (X3), responsiveness (X4), and empathy (X5) have a positive influence on consumer satisfaction (Y) at PDAM Tirta Manna, South Bengkulu Regency. The value of the coefficient of determination from the calculation results using SPSS can be seen from the coefficient of determination value of R square of 0.991. This means that the value of Physical evidence (X1), reliability value (X2), assurance (X3), responsiveness (X4) and empathy (X5) has an effect on consumer satisfaction (Y) of 99.1% while the remaining 0.9% is influenced by other variables not examined in the study.
Comparison of Employee Workloads Partners of Pt. Telkom Bengkulu Region Arif Rahman Danu Pratama; Ahmad Soleh; M. Rahman Febliansa
Focus of Human Resource Management Journal Vol. 1 No. 1 (2026): February
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study discusses the comparison of workload between partner employees of PT. Telkom Bengkulu, namely Trans Dana Profitri (Squad DEFA) and Mitratel (Squad BRAVO). Workload is understood as both physical and mental demands that must be balanced with employee capacity to maintain optimal performance. The differences in responsibilities between the two partners result in variations in workload levels, where supervisors and administrative staff often experience workloads above the standard, while technicians remain relatively within the standard. The research method used was descriptive quantitative, with data collected through observation, interviews, documentation, and questionnaires. The sample consisted of 36 respondents, comprising 24 employees from Mitratel and 12 employees from Trans Dana Profitri. The data were analyzed using data adequacy test, data uniformity test, Independent Sample t-Test, F-test, coefficient of determination (R²), and effective workload calculations based on standard working hours according to the Regulation of the Minister of Finance No. 175/PMK.01/2016. The results showed that the workload for supervisory and administrative positions reached 180%, which ideally should be handled by two employees but in practice is only performed by one person. Meanwhile, the workload of technicians was 110%, which is still within the acceptable standard. Overall, Trans Dana Profitri employees bear a heavier workload compared to Mitratel employees, as they are directly responsible for managing digital energy devices and network maintenance, which could cause widespread service disruptions (GAMAS) if not addressed. These findings emphasize the importance of redistributing workload and adding employees in overloaded positions to ensure efficiency and service quality at PT. Telkom Bengkulu.