Article Per Year (5 Year)
p-Index From 2021 - 2026
4.116
P-Index
This Author published in this journals
All Journal JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI JURNAL LPPM BIDANG EKOSOSBUDKUM Jurnal Promotif Preventif
S.L.H.V Joyce Lapian
Universitas Sam Ratulangi
Economics, Econometrics & Finance Education Health Professions Public Health

Published : 125 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 125 Documents
Search

 7   8   9   10   11 
THE EFFECT OF COMPENSATION, LEADERSHIP, WORK ENVIRONMENT, AND TRAINING ON EMPLOYEE PERFORMANCE OF BANK SYARIAH MANDIRI MANADO Laksmana, Danang Afif; Lapian, S.L.H.V. Joyce; Tumewu, Ferdinand
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 3, No 3 (2015): Jurnal EMBA, HAL 483 - 607
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (460.92 KB) | DOI: 10.35794/emba.3.3.2015.9479

Abstract

In this globalization era, many investors are willing to invest in Indonesia, and human resource is the main problem that Indonesian people have.  Human Resource Department is very important, because they control the company’s employee, they choose the right employee to work for the company, and they arrange the employee compensation, training, and sometimes workplace of the employee–work environment. The purpose of this study is to find out the effect of compensation, leadership, work environment, and training on employee performance of Bank Syariah Mandiri in Manado. This research collects data through questionnaires and uses Multiple Regressions. Population observed is the employee of Bank Syariah Mandiri with 30 respondents as the sample size. The result of this study shows that compensation and work environment have significant positive effect on employee performance, while leadership and training have positive influence but no significant effect on employee performance. To increase the performance of employee, the recommendation for Bank Syariah Mandiri are to maintain fair compensation and good work environment for their employee, also make a better training program for employee and the leader must improve their motivational skill to encourage their employee. Keywords: compensation, employee performance, leadership, training, and work environment
ANALYSIS OF CONSUMER PREFERENCE OF SUV CAR IN MANADO USING ANALYTICAL HIERARCHY PROCESS (AHP) METHOD (CASE STUDY BETWEEN TOYOTA FORTUNER, MITSUBISHI PAJERO, AND HONDA CRV) Tumuju, Gerald Fandy; Lapian, S.L.H.V. Joyce; Tumbuan, W.J.F Alfa
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 5, No 2 (2017): JE VOL 5 NO 2 (2017) HAL 1882
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (480.527 KB) | DOI: 10.35794/emba.v5i2.16462

Abstract

Abstract: Sport Utility Vehicle (SUV) car is existed in Indonesia. A Sport Utility Vehicle (SUV) is a vehicle similar to a station wagon or estate car that is usually equipped with four-wheel drive for on-road or off-road ability. This research aims to analyze the most important criteria for customer to choose the SUV car and the most preferable SUV car for customer. This research used analytical hierarchy process with sample is 40 respondends that were obtained from citizen in Manado. The result from this research shown that safety, quality, and comfortable are the most important things that influence consumer in selecting a SUV cars particularly in Manado Ana Toyota Fortuner become the most preferred SUV cars by the consumer. Every car company in Manado have to pay attention seriously toward this factor. Consumer will seek an SUV car with a good quality and best safety for the product. Mitsubishi Pajero and Honda Cr-v as the competitors of Toyota Fortuner, have to improve their performance that can attract more customer, especially for some criteria that make customer tend to choose Toyota Fortuner. Keywords: consumer preference, ahp, suv car
THE RELATION BETWEEN THE PROMOTION STRATEGY FROM DEPARTMENT OF COOPERATIVES AND SMALL MEDIUM ENTERPRISES AND THE DEVELOPMENT OF SMES IN MANADO Kalonta, Keith; Lapian, S.L.V.H. Joyce; Worang, Frederik G.
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 4, No 3 (2016): JE Vol.4 No.3 (2016) Hal. 001-101
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (419.15 KB) | DOI: 10.35794/emba.v4i3.13385

Abstract

There are a variety of economic sectors that supporting economic growth in Indonesia. From some of the existing economic sectors, Small and Medium Enterprises sector has an important role and strategic in national economic development, both in terms of the amount of enterprises, in terms of job creation, as well as in terms of national economic growth as measured by Gross Domestic Product. Introducing or promotions become one of the important things that should be done by the government in an effort to develop existing SMEs, the objective of promotion in order that existing society can know and recognize existing SMEs. This research used qualitative research methodology. In this research, Department cooperatives and small medium enterprises and the owner of SMEs in Manado as the informant, the total informant are 8 people. The result of this research show that the Promotion Strategy for SMEs is very important, the promotion helpfully the SMEs for develop, with promotion the product or service from SMEs will know by people, and so many ways to do the promotion, used social media, print media, brochure, or join the exhibitions. For the government, must more give attention to promote the SMEs in Manado, and also the government must make a special website or application only for SMEs, so it can make easy for customer to buy or for SMEs to promote or sell their product Keywords: promotion strategy, small medium enterprises, department of cooperatives and SMEs
ANALISIS RANTAI PASOKAN PADA KOMODITAS KOPRA DI DESA ELUSAN KABUPATEN MINAHASA SELATAN Tompodung, Roy Leonard; Lapian, Joyce; Van Rate, Paulina
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 4, No 3 (2016): JE Vol. 4 No. 3 (2016) Hal. 223 - 334
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (610.913 KB) | DOI: 10.35794/emba.4.3.2016.13718

Abstract

Abstrak: Kopra merupakan salah satu komoditas turunan kelapa yang penting, karena merupakan bahan baku pembuatan minyak kelapa dan turunannya. Rantai pasokan kopra merupakan suatu konsep yang memiliki sistem pengaturan yang berkaitan dengan aliran produk, aliran informasi serta aliran keuangan dalam proses distribusi kopra. Tujuan penelitian ini adalah untuk mengetahui bagaimana keadaan rantai pasokan kopra dan melihat pihak-pihak yang berperan dalam rantai pasokan kopra di Desa Elusan Kabupaten Minahasa Selatan dan juga melihat efektivitas rantai pasokan yang sudah ada. Penelitian ini merupakan penelitian kualitatif. Hasil analisis menunjukkan bahwa : (1) Mekanisme rantai pasokan yang ada di Desa Elusan Kabupaten Minahasa adalah dimulai dari petani lalu ke pedagang pengumpul lalu ke industri pengolahan kopra lalu ke distributor setelah itu ke konsumen (2) Pihak-pihak yang terlibat dalam rantai pasokan komoditas kopra di Desa Elusan adalah para petani kopra, pedagang pengumpul kopra baik yang ada di Desa Elusan maupun yang berada di Desa Pondos, kemudian industri pengolahan kopra yang berada di Kota Amurang; (3) Rantai pasokan kopra di Desa Elusan tidak terlalu efektif dikarenakan kurangnya sumber daya manusia yang mengelola kelapa sebagai bahan baku kopra.. Kata kunci: Kopra, efektivitas, rantai pasokan
THE IMPACT OF VISUAL MERCHANDISING ON IMPULSIVE BUYING AT AVENUE STORE MANADO TOWN SQUARE Sendu, Gwendolyn; Lapian, Joyce S.L.H.V.; Mangantar, Marjam
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 9, No 2 (2021): JE VOL 9 NO 2 (2021)
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (596.962 KB) | DOI: 10.35794/emba.v9i2.33609

Abstract

Visual merchandising plays important role in retail stores as a tool being used by retailer to extend and increase the sales volume over their competitors, to be prominent in the market and become a source of attraction for the customers. Visual merchandising elements such as window display, mannequin display, floor merchandising, and promotional signage serve as the strong stimuli to impulsive buying that attract, engage, and motivate customer to buy. The purpose of this study is to analyze the impact of visual merchandising toward consumer’s impulsive buying on Avenue store in Manado Town Square at Manado. This study uses quantitative research method in cross sectional study and Multiple Linear Regression as the tool for analysis. The study’s findings reveal that four elements of visual merchandising have positive relationship and significant influence on impulsive buying behavior. From this finding, the management consider factors to attract customer’s attention, interest, desire, and action by frequently change of window display and mannequin display, rearrange the merchandise fixtures and props as well as the corridor space for customer’s comfortable and experience, and to increase promotional events that notice to customer’s interest by providing effective information on promotional messages and price discounts in the promotional signage. Keywords: visual merchandising, window display, mannequin display, floor merchandising, promotional signage, impulsive buying.
THE ANALYSIS OF JOB ENRICHMENT AMONG EMPLOYEE IN BADAN PENDAPATAN DAERAH KOTA MANADO Rumerung, Yemima K.; Lapian, Joyce; Tumbuan, Willem J.F.A
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 8, No 4 (2020): JE VOL 8 NO 4 (2020)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (583.295 KB) | DOI: 10.35794/emba.v8i4.30953

Abstract

Abstract: Job enrichment is a way to motivate employees by giving them increased responsibility and variety in their job. The objective of job enrichment is to provide opportunities for achievement, recognition, advancement, responsibility, and growth. The aim of this study is to know what factors that influence job enrichment among the employees in Badan Pendapatan Daerah Kota Manado. In order to achieve this objective, the researcher got information from 15 informants, using a qualitative study which is an in-depth interview and uses purposive sampling. The results showed that job enrichment in Badan Pendapatan Daerah Kota Manado has been running well and effectively to influence the employees to work better, job enrichment gives a positive impact to employees, employees get the opportunity to learn a new skill and improve creativity. Recommendation of this research to the institution, this research may help them to always keep improving employee performance by doing good job enrichment. Keywords: Job Encrichment, Human Resources
PENGARUH STRATEGI BAURAN PEMASARAN DAN MANAJEMEN HUBUNGAN PELANGGAN TERHADAP KEPUASAN WISATAWAN CHINA PADA BEST WESTERN LAGOON HOTEL MANADO Kewas, Graciela Margarith; Lapian, Joyce S.L.H.V.; Rogi, Mirah
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 8, No 4 (2020): JE VOL 8 NO 4 (2020)
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1175.589 KB) | DOI: 10.35794/emba.v8i4.30581

Abstract

Abstrak: Konsep kepuasan adalah hal yang sangat penting dalam pemasaran jasa khususnya pada hospitality industry. Penerapan strategi bauran pemasaran dan manajemen hubungan pelanggan yang tepat memiliki peran krusial untuk mencapai tingkat kepuasan maksimal. Tujuan Penelitian ini adalah untuk menganalisis pengaruh bauran pemasaran dan manajemen hubungan pelanggan terhadap kepuasan wisatawan. Populasi dalam penelitian ini berjumlah 1000 orang, dengan menggunakan teknik non probability sampling dan formula Slovin, sampel penelitian ini berjumlah 100 responden. Analisis data berupa uji validitas, uji reliabilitas, uji normalitas, uji multikolinearitas, uji heterokedastisitas, analisis regresi linier berganda, uji koefisien  determinan, uji F, dan uji t. Hasil penelitian menunjukan bahwa secara simultan pengaruh bauran pemasaran dan manajemen hubungan pelanggan berpengaruh terhadap kepuasan wisatwan, secara parsial pengaruh bauran pemasaran dan manajemen hubungan pelanggan berpengaruh positif dan signifikan terhadap kepuasan wisatawan. Berdasarkan uji koefisien korelasi dan koefisien determinasi, diketahui pengaruh bauran pemasaran dan manajemen hubungan pelanggan memiliki pengaruh sebesar 70,5% terhadap kepuasan wisatawan dan masuk dalam kategori hubungan yang sangat kuat. Saran untuk Best Western Lagoon Hotel Manado, hendaknya dapat melakukan improvement secara progresif yang berkaitan dengan elemen-elemen bauran pemasaran dan manajemen hubungan pelanggan agar supaya tingkat kepuasan wisatawan menjadi lebih optimal. Kata Kunci: bauran pemasaran, manajemen hubungan pelanggan, kepuasan wisatawan.
DAMPAK DISCOUNT, BRAND IMAGE DAN IN STORE DISPLAY TERHADAP IMPULSE BUYING PADA PT. MATAHARI DEPARTEMENT STORE MANTOS 2 Wonggo, Celine M.; Lapian, Joyce S.L.H.V.; Rogi, Mirah H. Rogi
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 8, No 3 (2020): JE VOL 8 NO 3 (2020)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1475.366 KB) | DOI: 10.35794/emba.v8i3.29545

Abstract

Promosi Penjualan merupakan strategi pemasaran yang sangat penting. Promosi penjualan sangat menarik bagi orang – orang yang beralih merek, terutama yang mencari Discount atau potongan harga. Beberapa perusahaan menggunakan promosi penjualan untuk menarik konsumen baru dan membangun kesadaran. Konsumen yang mudah tergoda dengan adanya Discount pada akhirnya akan melakukan Impulse Buying. Hal tersebut dikarenakan besarnya rangsangan pemasaran yang dilakukan produsen dalam memasarkan produknya. Mengingat adanya pengaruh Impulse Buying terhadap meningkatnya volume penjualan, maka pemasar perlu untuk mengidentifikasi faktor – faktor yang dapat membentuk emosi positif dan memformulasikan strategi pemasaran yang tepat yaitu dengan memberikan Discount (potongan harga), mengembangkan brand image dan memperhatikan In Store display adalah cara untuk dapat membuat konsumen melakukan Impulse Buying. Tujuan penelitian ini adalah untuk mengetahui pengaruh Discount, Brand Image, dan In store Display terhadap Impulse Buying pada PT. Matahari Departement Store Mantos 2. Penelitian ini merupakan penelitian asosiatif dengan metode kuantitatif dengan populasi sebanyak 100 responden dan menggunakan teknik Accidental sampling. Pengumpulan data menggunakan kuesioner. Analisis data statistik menggunakan analisis regresi linier berganda, uji hipotesis menggunakan uji F dan uji t. Hasil penelitian menunjukkan bahwa, secara simultan dan parsial variable discount, brand image, dan in store display berpengaruh secara positif dan signifikan terhadap impulse buying pada PT. Matahari Departement Store Mantos 2 Kata Kunci : discount, brand image, in store display, impulse buying.
ANALYZING THE CONSUMER BEHAVIOR IN TERMS OF USING CASHLESS FOR TRANSACTION AT MEGAMALL MANADO Soputan, Miguel O. S.; Lapian, Joyce S. L. H. V.; Tumewu, Ferdinand J.
Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 9, No 2 (2021): JE VOL 9 NO 2 (2021)
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (386.499 KB) | DOI: 10.35794/emba.v9i2.33901

Abstract

The world’s financial system that exists today is the result of the development and evolution a few centuries ago. Technological development has an impact on all aspects of life including changes to the existing payment system. Cash payment instrument by using money has begun to shift to non-cash payment instruments. A review of the previous literature found that most previous studies focused on investigating the respective how cash transaction replaced by cashless transaction, and few explored the influence of the interaction between these two factors concerning purchase decision making in consumer behavior. The aim of examining the interference effect of marketing stimulation on the consumer behavior affect the type of transaction by costumers in Megamall Manado. This research used quantitative and multiple regression analysis with the sample which 50 respondents that were obtained from random people who shopping at Megamall Manado. The result shows that Cashless Transaction has a significant effect on Consumer Behavior partially. Lifestyle and money attitude have a significant effect to purchase decision simultaneously. Cash Transaction has the most significant influence on the Consumer Behavior of customer at Megamall Manado. Therefore, the researcher suggestion to paying attention to this factor. People should feel satisfied and make a good choice to make a purchase payment for their safety and security. This study can be used as a reference for the development and deepening of the knowledge banking system of payment, especially to replace cash transaction with the cashless transaction or nowadays we called digital banking. Keywords: cashless transaction
THE ANALYSIS OF GENERATION Z’S CONSUMPTIVE BAHAVIOR TOWARD APPAREL PRODUCT IN MANADO Rakian, Sintia Melany; Lapian, Joyce S.L.H.V.; Tielung, Maria V. J.
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 8, No 4 (2020): JE VOL 8 NO 4 (2020)
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1026.283 KB) | DOI: 10.35794/emba.v8i4.30783

Abstract

Abstract: Generation Z is the next generation after millennial generation. This generation is the people who were born in the period from 1995 to 2010 and grew up with technology, internet and social media. Born and developing in the era of digital technology makes generation Z a technology addicts and tends to be anti-social. Therefore, they are studied by researchers and marketers to determine the generation characteristics as they have a lot of influence over the older generations and are trendsetters across all industries. The aim of this research is to find out if price and social media affect generation Z’s consumptive behavior on buying apparel product. This study used a sample of 100 students of generation Z as university student in Manado especially at Faculty of Economic and Business at Sam Ratulangi University and the data was collected by using Google form. This study used a quantitative research method with Multiple Linear Regression (MLR) as a statistical technique. The conclusion shows that before they buy products with social media, it turns out that they have an effect on generation Z for consumptive behavior. For recommendation generation Z are expected to be able to learning about financial literacy. Keywords: generation Z, price, media social, consumptive behavior
Co-Authors Adolf, Lapian P. M Agus S. Soegoto Agus Supandi Soegoto Amiman, Rene Joshua Andi Bagus Putra Andreas Mokodaser, Andreas Andreas Tunena, Andreas Angkouw, Brigitha Wulan Arrazi Hasan Jan, Arrazi Hasan Badiangsie, Luis Bataha, Elza Marcelina Bode Lumanauw Bolang, Alexander Sam Leonard Brian Alfredo Kaligis Brigitha, Tumbel Brenda Bujung, Abraham D. Bysella, Maukar Gita Charlina Debora Talumewo, Charlina Debora Christoffel Kojo Christy Angelina Warokka Cristina Emaeli Pangemanan Danang Afif Laksmana, Danang Afif David, Fikran . Deisy, Malonda . Djemly, Woran Emilia M. Gunawan Endey, Mabella C. Z. Fahlis Ahmad, Fahlis Farlane Rumokoy Farlane S. Rumokoy Ferdinand J Tumewu Ferdinand J. Tumewu Ferdinand Johanis Tumewu Ferdinand Tumewu Ferdy Roring Ferdyanto Fure Frederik G. Worang, Frederik G. Garib, Wini Bin George, Calvin Greis M Sendow, Greis M Greis Sendow, Greis Herlambang, Agnes Hiskia Jonest Runtunuwu, Hiskia Jonest Hizkia B. Anis Ibrahim, Yusuf Gunawan Ida Ayu Putu Sri Widnyani Immanuel, Julyandro Jacky S. B. Sumarauw Jacob, Aprilia A. Jantje L. Sepang Johan Tumiwa Jopie Jorie Rotinsulu, Jopie Jorie Jorie, Rotinsulu J. Joy Elly Tulung Kainde, Shania K. Kalangi, Audie Steven Kalesaran, Maesa R. Kaliey, Abygaiel Kantale, Andreas . Karu, Sharon C.C.A Kasenda, Daniel Kasenda, Veisy V.F. Kawet, Raymond . Kawung, Rillya . Keith Kalonta, Keith Kewas, Graciela Margarith Klaas, Preasel W. Kolonio, Wasti Kotambunan, William Imanuel Lenak, Sendy A. Limbeng, Indra P. Lombo, Patrisia Anastasia Losung, Meini M. Lucky Dotulong Lumataw, Yurike V. Maatota, Fyolin T. Mamonto, Audinia Manambe, Hesty F Mananeke, Lisbeth . Mandagie, Yunita . Manengal, Gloria F. Mantiri, Michellen A.J.V Maria Tielung Marjam Mangantar Massie, Avigayil Melisa E.B. Go Menggelea, Andre Fresli Merinda H. Ch. Pandowo Merlyn Karuntu Mumu, Elisabeth Margareth Naibaho, Rinaldy Yosep Ngantung, Valensia N. Nurdin, Nela Resta Ogi, Imelda W.J Oroh, Felly . Pamela Christania Rompas, Pamela Christania Pangemanan, Marchell Pardede, Christine R. Pateh, Yolanda Yunifer Paulina Van Rate Petra, Wangania Micha Lingkan Poluan, Farly . Powa, Guen Anjelia Prasetio, Tio Riyandi Rachmawati Solichin Raintung, Michael Ch. Raiza Maindoka Rakian, Sintia Melany Ramadhany, Dewanty Putri Rampengan, Vernanda Alicia Rattu, Kezia Raymond Warouw Revel Sangkay, Revel Rita Taroreh Rivo Christian Kumowal, Rivo Christian Rogi, Mirah Rogi, Mirah H. Rogi, Mirah H. Rogi Rondonuwu, Happy Estherella Rorong, Megawati R. I. Rotinsulu Jopie Jorie Rudy S. Wenas Rumerung, Yemima K. Rumokoy, Farlane S Runtuwene, Liany . Ryan Vitaly Oroh S. Moniharapon Saerang, Regina T. Saerang, Regina Trifena Salea, Candra Samadi, Reitty L. Sariputri, I Dewa Ayu Selvany Chichilia Lotulung, Selvany Chichilia Sendow, Greis . Sendu, Gwendolyn Senewe, Virginia . Serang, Andre Edwin Setyawati, Agung M. Yuni Sigar, Frista R. Silcyljeova Moniharapon Simbar, Priscilia K. Sintya, Lumintang Intan Soekamto, Militia Ch. V. Soputan, Miguel O. S. Sulupadang, Heskiel Rional Sundah, Gabriela Queenlibraini Tambajong, Monica Tandenga, Rifaldi . Tangdialla, Abraham Aprilio Tasik, Hizkia Tenda, Teshalonika The, Felicia Lianna Tilaar, Florida . Titah, Vincent . Tompodung, Roy Leonard Tooy, Novrico . Tulung, Jenifer Claudya Tumbel, Brillian Tumbuan, W.J.F Alfa Tumbuan, Willem J.F.Alfa Tumewu, Ferdinand . Tumuju, Gerald Fandy Turangan, Christian . Umadji, Nadhilah Violita Flamy Pangkey, Violita Flamy Walewangko, Natasha C. Waloni, Verren Henny Walukow, Tessalonica Miracle Wangke, Shinta J. C. Wangke, Shinta J.C. Wangkes, Shinta Wawo, Fernando L. P Wijaya, Ida Ayu Yesanya Wijaya, Kanaya Willem J.F. Alfa Tumbuan, Willem J.F. Alfa Willem J.F.A Tumbuan Willem Mailoa Wonggo, Celine M. Wowiling, Pamela G. Yantje Uhing Yasa, I Made Sudana Yohana I. Wantania, Yohana I. Yunita Mandagie Yunita Mandagie