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ANALYSIS OF THE EFFECT OF IMPLEMENTATION OF A MODERN TAX ADMINISTRATION SYSTEM ON EMPLOYEE PERFORMANCE PRATAMA TAX SERVICES OFFICE POLONIA FIELDS Adila Zega; Prihatin Lumbanraja; Khaira Amalia Fachruddin
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 5 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i5.1968

Abstract

The increasing role of taxes as the main source of state revenue as well as public demands for clean and transparent tax management have encouraged the Directorate General of Taxes to carry out reforms in the form of improvements to tax policies and the tax administration system. In principle, the concept of modernizing tax administration is a change to the tax administration system that can change the mindset and behavior of officials as well as organizational values ​​so that it can make the DJP a professional institution with a good image in society. One of the objectives of implementing tax administration reform is to improve performance. This research aims to find out more clearly about the performance of KPP Pratama Medan Polonia with the implementation of the Modern Tax Administration System (SAPM) and the relationship between the application of SAPM and the performance of KPP Pratama Medan Polonia. In developing this research supporting theories regarding Organizational Structure, Organizational Procedures, Strategy were used. Organizations and Organizational Culture. Apart from that, to better understand the extent of the influence of Organizational Structure, Organizational Procedures, Organizational Strategy and Organizational Culture on employee performance, an in-depth understanding of employee performance theories is needed. Empirical tests were carried out on 105 employees to obtain data on Organizational Structure, Organizational Procedures, Organizational Strategy and Organizational Culture which so far have been deemed unable to provide hope for employees. The analytical tool used in this research is multiple regression. It turns out that Organizational Structure, Organizational Procedures, Organizational Strategy and Organizational Culture have a positive effect on employee performance.
THE INFLUENCE OF JOB TRAINING, CAREER PATH CERTAINTY AND COMPENSATION ON CONTRACT EMPLOYEE LOYALTY AT PT. ABAD JAYA GROUP ACEH Bambang Gunawan; Prihatin Lumbanraja; Anizar
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 5 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i5.2015

Abstract

One of the benchmarks of a company's success is human resources. Human resources are considered important because they can affect the efficiency and effectiveness of the company, and are the company's main expenses in carrying out its activities. Humans always play an active role in every company activity, namely as planners, actors and determinants of the realization of company goals, thus making humans a company asset that must be maintained, its efficiency and productivity improved. Saying that employee work loyalty is the determination and ability to follow with full awareness, responsibility, determination and ability that must be shown in daily attitudes and behavior, and in carrying out tasks. This opinion is interpreted that employee loyalty to work arises internally and loyalty to the company where they work because of their responsibility and ability. This research approach is quantitative research. Quantitative research methods can be interpreted as methods used to research a particular population or sample, data collection using research instruments, statistical data analysis, with the aim of testing the established hypothesis. While this type of research uses associative research. Associative research is research that aims to determine the relationship between two or more variables.
THE EFFECT OF TRAINING AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE WITH LEADER SUPPORT AS A MODERATING VARIABLE AT PANCA BUDI COLLEGE MEDAN Abdi Setiawan; Prihatin Lumbanraja; Yeni Absah
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 6 (2025)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i6.4522

Abstract

Achieving satisfactory performance requires professional skills, and to achieve them, several stages or conditions must be passed. Formal education is still inadequate to achieve professional skills. Therefore, employee capabilities must be empowered through training, education, and development. Assessments of high-achieving employees and awards for employee performance provide encouragement and encourage employees to continue their education to a higher level, and superiors provide reprimands if employees do not complete work on time. However, leadership support is not running well because not all employees are assessed according to their achievements and the lack of information to other employees results in some employees' work not being completed within the specified time. The purpose of this study is to determine and analyze the effect of training and work motivation partially on employee performance at Panca Budi Medan College. Knowing and analyzing the effect of leader support as a moderating variable can strengthen the influence of training and work motivation on employee performance at Panca Budi Medan College. Data collection in this study was carried out through a survey approach with a quantitative descriptive research type by distributing questionnaires to 46 people. The data analysis method used is multiple linear regression with data processing through SPSS (Statistical Package for Social Science). The results of the study indicate that simultaneously training and work motivation have a positive and significant effect on the performance of employees at Panca Budi Medan College. Partially, training has a positive and significant effect on the performance of employees at Panca Budi Medan College. Partially, work motivation has a positive and significant effect on the performance of employees at Panca Budi Medan College. The results show that training is the dominant factor influencing employee performance. Leader support is not a moderating variable that strengthens the influence of training and work motivation on employee performance. The results of the determination coefficient (adjusted R square) indicate that the ability of training and work motivation to explain variations in employee performance is quite strong, while the rest is influenced by other variables outside the variables studied, such as work discipline and compensation.
Inclusive Economic Empowerment through Halal Product Certification and the Development of a Culinary Center for Women-Led MSMEs in Denai Sarang Burung Village Lubis, Arlina Nurbaity; Lumbanraja, Prihatin; Dalimunthe, Ritha F; Pujiati; Ramadani
Neo Journal of economy and social humanities Vol 4 No 4 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i4.348

Abstract

This community engagement program aims to enhance the village’s economic self-reliance and social resilience through a participatory and collaborative approach involving women-led micro, small, and medium enterprises (MSMEs), youth, children, and the village government as key partners. The implementation stages began with village potential mapping through focus group discussions, followed by business legalization assistance including the issuance of Business Identification Numbers (NIB) and halal product certification along with training in business management, product innovation, and digital marketing. The results demonstrate a significant increase in local capacity and competitiveness: several women-owned MSMEs successfully obtained NIB and halal certificates, the process of establishing a culinary and souvenir center (Pujasera) as a hub for local product promotion was successfully initiated, and a digital marketing network was developed to expand market access, while a more child-friendly and gender-equitable village environment was fostered. These achievements confirm that a participatory and collaborative model can effectively create an inclusive, competitive, and sustainable village ecosystem, while also making a tangible contribution to the advancement of knowledge.
The Influence Of Competency And Job Achievement Assessment On Teacher Performance Through Certification Incentives As An Intervening Variable In Medan Islamic Education Park Salwa Algia Mawarid Lubis; Prihatin Lumbanraja; Yeni Absah
Jurnal Ekonomi Teknologi dan Bisnis (JETBIS) Vol. 3 No. 1 (2024): Jurnal Ekonomi, Teknologi dan Bisnis
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/jetbis.v3i1.78

Abstract

The research conducted at the Taman Pendidikan Islam Medan was research that aimed to look at the phenomenon of decreasing teacher performance that occurred in elementary, middle and high school teachers due to low competence and teaching, as well as failure to assess work performance and delays in the distribution of certification incentives to teachers. This research uses a census technique where all members of the population of 74 teachers are used as research samples. Data analysis was carried out using the Structural Equation Model (SEM-PLS) Version 4.0. The research results show that competence has a positive and significant effect on certification incentives, work performance appraisal has a positive but not significant effect on certification incentives, competence has a positive and significant effect on teacher performance, work performance appraisal has a positive and significant effect on teacher performance, certification incentives have a positive and significant effect on teacher performance. significant effect on teacher performance, competency has a positive and significant effect on teacher performance through certification incentives, and work performance assessment has a positive but not significant effect on teacher performance through certification incentives.
The Effect of Transactional Leadership Application on Employee Performance Through Work Motivation Robert Sanjaya Sembiring; Prihatin Lumbanraja; Yeni Absah
Journal of International Conference Proceedings Vol 7, No 4 (2024): 2024 Wimaya Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v7i4.3740

Abstract

This study aim to explain and analyze the influence of transactional leadership on employee performance through motivation as an intervening variable in PT Wira Duta FiberGlass Deli Serdang. The population of this research data is all employees PT Wira Duta FiberGlass Deli Serdang totaling 46 people and sampling using a census. Data collection methods using questionnaires with SEM Smart PLS software as a data analysis tool. The results showed that there was a positive and significant relationship between transactional leadership on employee performance, transactional leadership on work motivation, work motivation on employee performance, and transactional leadership on employee performance mediated by work motivation. Hopefully PT Wira Duta FiberGlass Deli Serdang can continue to evaluate in improving the leadership system to employees through good and equal contijen rewards, then create an active and passive supervision system that makes employees comfortable in order to provide satisfactory performance for the company
Analisis Pengaruh Lingkungan Kerja dan Gaya Kepemimpinan terhadap Turnover Intention Karyawan pada PT. Payung Mitrajaya  Mandiri Bangka Belitung Jehan Erwita Sari; Prihatin Lumbanraja; Nismah Panjaitan
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 9 No. 3 (2026): Journal Of Administration and Educational Management (ALIGNMENT)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/afmdx346

Abstract

This study aims to analyze the influence of work environment and leadership style on employee turnover intention at PT. Payung Mitrajaya Mandiri Bangka Belitung, both partially and simultaneously. The high level of turnover intention observed within the company has become a critical concern, given its substantial implications for organizational operational continuity and productivity. This research employed a quantitative approach with an associative research design. The population and sample of the study consisted of all 86 permanent employees of PT. Payung Mitrajaya Mandiri, selected through total sampling technique. Data were collected using a structured questionnaire with a 5-point Likert scale that had been tested for validity and reliability. Data analysis was conducted using multiple linear regression, F-test (simultaneous), t-test (partial), and coefficient of determination through SPSS software. The results of this study reveal that: (1) work environment has a positive and significant effect on employee turnover intention (β = 0.566; t = 5.453; p = 0.000 < 0.05), with a beta value of 0.665, making it the most dominant variable; (2) leadership style has a positive and significant effect on employee turnover intention (β = 0.257; t = 2.471; p = 0.016 < 0.05); and (3) simultaneously, work environment and leadership style have a significant combined effect on employee turnover intention (F = 62.950; p = 0.000 < 0.05). These findings indicate that an unconducive work environment and an ineffective leadership style—as perceived by the majority of employees—are the primary contributing factors to the elevated turnover intention within the organization. This study concludes that improving work environment conditions and enhancing leadership quality represent the most urgent strategic interventions for PT. Payung Mitrajaya Mandiri in its efforts to reduce actual turnover rates. Management is advised to conduct a comprehensive workplace audit, develop leadership training programs based on 360-degree feedback mechanisms, and implement a periodic turnover intention monitoring system as part of an integrated employee retention strategy.   Keywords: Turnover Intention, Work Environment, Leadership Style, Employee Retention, PT. Payung Mitrajaya Mandiri
Inclusive Economic Empowerment through Halal Product Certification and the Development of a Culinary Center for Women-Led MSMEs in Denai Sarang Burung Village Arlina Nurbaity Lubis; Prihatin Lumbanraja; Ritha F Dalimunthe; Pujiati; Ramadani
Neo Journal of economy and social humanities Vol 4 No 4 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i4.348

Abstract

This community engagement program aims to enhance the village’s economic self-reliance and social resilience through a participatory and collaborative approach involving women-led micro, small, and medium enterprises (MSMEs), youth, children, and the village government as key partners. The implementation stages began with village potential mapping through focus group discussions, followed by business legalization assistance including the issuance of Business Identification Numbers (NIB) and halal product certification along with training in business management, product innovation, and digital marketing. The results demonstrate a significant increase in local capacity and competitiveness: several women-owned MSMEs successfully obtained NIB and halal certificates, the process of establishing a culinary and souvenir center (Pujasera) as a hub for local product promotion was successfully initiated, and a digital marketing network was developed to expand market access, while a more child-friendly and gender-equitable village environment was fostered. These achievements confirm that a participatory and collaborative model can effectively create an inclusive, competitive, and sustainable village ecosystem, while also making a tangible contribution to the advancement of knowledge.
Lecturer Development Strategy to Improve Capabilities at STMIK Kaputama Binjai Towards Excellent Accreditation Enda Beatrix Middlen PA; Prihatin Lumbanraja; Nazaruddin
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1510

Abstract

Lecturers play a strategic role in education quality, research, and institutional accreditation. The capability of lecturers significantly impacts the quality of higher educa­tion institutions. Preliminary surveys indicate limitations at STMIK Kaputama Binjai regarding the number of perma­nent lecturers, academic qualifications, and academic po­sit­­ions. This research aims to identify and formulate lecturer development strategies by analyzing external and internal factors to enhance lecturers' capabilities at STMIK Kaputama Binjai towards achieving superior accreditation. The study employed qualitative methods, including inter­views and literature reviews, to construct strategic recom­mendations. Results obtained Internal Factor Evaluation (IFE) and External Factor Evaluation (EFE) scores of 3.14, positioning the institution within quadrant one (Grow and Build), indicating an aggressive growth strategy. The prin­cipal recommended strategies include regular lecturer capa­bility enhancement programs, increased literacy and expertise in artificial intelligence, and strategic collabo­ration with relevant stakeholders. These strategies aim to elevate STMIK Kaputama into a leading, professional, and adaptive educational institution aligned with technological advancements and industrial demands.
INFLUENCE OF WORK LIFE BALANCE AND WORK MOTIVATION ON PERFORMANCE THROUGH JOB SATISFACTION AS AN INTERVENING VARIABLE IN MILLENNIAL EMPLOYEES OF BANK SUMUT MEDAN SUKARAMAI BRANCH OFFICE Mastura; Prihatin Lumbanraja; Yeni Absah
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 4 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i4.1756

Abstract

In facing various challenges, companies understand that one of their greatest assets is quality of Human Resources (HR). Employees are not only expected to have superior technical skills, but to have skills and knowledge that are in line with business demands as the key to facing ever-growing competition. The existence of the Millennial generation has become the focus of attention for companies and organizations, not only because their numbers are increasing in the workplace but also because there are differences in characteristics and points of view with other generations. The aim of this research is to analyze the influence of work-life balance and work motivation on performance through job satisfaction. This research was conducted at Bank SUMUT Medan Sukaramai Branch Office with a sample of 70 respondents who were Millennial generation employees. Data were analyzed using descriptive analysis and path analysis with the Smart PLS application. The research results show that work-life balance directly has a positive and significant effect on job satisfaction, work-life balance has a positive and significant effect on performance, work motivation has a positive and significant effect on job satisfaction, work motivation has a positive and significant effect on performance, and job satisfaction has a positive and significant effect on performance. Indirectly, work-life balance has a positive and significant effect on performance through job satisfaction and work motivation has a positive and significant effect on performance through job satisfaction.
Co-Authors Abdi Setiawan Abdul Rahim Matondang Adila Zega Amlys Syahputra Silalahi Ananda, Novita Ance Marintan D. Sitohang ANDRIANSYAH Anizar Anum, Putri Latifah Ardiansyah Toy, Jefry Aritonga, Evawany Yunita Arlina Nurbaity Lubis Arlina Nurbaity Lubis Aryanti, Meilisa Azzahra Syafitri Matondang, Ridha Bambang Bambang Bambang Gunawan Chairun Nisa Cut Nizma Dalimunthe, Ritha F. Enda Beatrix Middlen PA Endang Sulistya Rini Faizal Madya Fani Agustriani Fransiska, R. Meutia Giawa, Yohanes Ginting, Hans Giovani Ginting, Rini Troelin gresmita yulia situmorang Gulo, Famati Gulo, Yunuman Hagatha, Izuramana Hamdi Hamdi Harahap, Yunita Citra Sari Harefa, Oberlin Hasibuan, Bebby Kandida Hasibuan, Beby Kendida Hidayat, Fajar Shidiq inaga, Anggun Tiur Ida S Isfenti Sadalia isfenti sadalia Iskandirini, Iskandirini Jehan Erwita Sari Karen Tambunan Kembaren, Eqy Gusti Immanuel Saor Khaira Amalia Fachruddin Khaira Amalia Fachrudin Lase, Delipiter Lubis, Salwa Algia Mawarid Mardiyah Mardiyah Maria Damaianty Pasaribu Mastura Mastura, Mastura Mauly Purba, Mauly Meilita Tryana Sembiring, Meilita Tryana Muhammad Yalzamul Insan Nababan, Boy Chandra Nazaruddin Nia Luthfiana Marina Nilaywati, Rintan Nismah Panjaitan Nurul Fadhilah Onom, Jojor paham ginting Pujiati Pujiati Pynasthika, Qeisha Amaliah R Hamdani Harahap R. Hamdani Harahap Rachmawati, Siti Novia Radius Peranginangin Rahayu, Esty Budi Ramadani Ramadani Rintan Nilaywati Ritha F Dalimunthe Robert Sanjaya Sembiring Rosa Pangaribuan, Nani S. Sugiharto Safariani, Dewi Salwa Algia Mawarid Lubis Samosir, Zurni Zahara Siahaan, Elisabet Silalahi, Amlys Syahputra Silalahi, Amlysh Syahputra Siregar, Hasan Sakti Siregar, Hasan Sakti Sirojuzilam Hasyim Soekatendel, Eddy Sukaria Sinulingga Syafii, M. Syahputra, Reza Tanjung, Suci Rahmadani Vivi Gusrini Rahmadani Pohan Wibowo, Rulianda P. Wilsam Pasaribu, April Yanto yeni absah yeni absah Yunita Aritonang, Evawany