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PENERAPAN TEKNOLOGI PENGOLAHAN KERIPIK BERBASIS SMART PROCESSING UNTUK PENINGKATAN DAYA SAING KELOMPOK TANI SEHATI DALAM ERA INDUSTRI 4.0 Syafii, M.; Hamdi, Hamdi; Lumbanraja, Prihatin
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 5 No. 7 (2025): Desember 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sebagai titik pertumbuhan ekonomi strategis di Sumatera Utara yang terletak dalam "Segitiga Emas" dan didukung konektivitas Jalan Tol Medan-Tebing Tinggi-Pematang Siantar, Kota Tebing Tinggi memiliki potensi besar untuk pengembangan agroindustri berbasis komoditas unggulan seperti ubi kayu, padi, jagung, mangga, dan pisang. Program pemberdayaan ini berfokus pada peningkatan daya saing Kelompok Tani Sehati di Kota Tebing Tinggi melalui penerapan teknologi smart processing untuk produksi komoditas agroindustri berbasis keripik. Permasalahan utama meliputi produktivitas yang rendah karena menggunakan metode tradisional sehingga mengakibatkan kapasitas produksi hanya 50–60 kg/hari, inkonsistensi kualitas produk, manajemen keuangan tidak terstruktur, dan pemasaran konvensional yang membatasi jangkauan pasar. Tujuan program adalah meningkatkan efisiensi produksi, kualitas produk, kapasitas manajemen usaha, dan perluasan pemasaran digital. Adapun metode pelaksanaan mencakup sosialisasi, Pelatihan dan penerapan teknologi, pendampingan intensif, dan evaluasi keberlanjutan melalui pemantauan pasca-program. Sehingga dapat dilakukan peningkatan optimal pada aspek produksi dengan kenaikan kapasitas produksi sebesar 50% dan peningkatan efisiensi pengolahan bahan baku konsistensi ukuran, ketebalan, dan kadar minyak produk tercapai 100%. Aspek manajemen ditingkatkan 100% transaksi keuangan menjadi digital, memicu peningkatan laba bersih 20% dan pengurangan biaya operasional 15%. Aspek pemasaran meningkat dengan jangkauan pasar meluas melalui akun media sosial dan e-commerce, meningkatkan omzet penjualan sebesar 30%.
THE EFFECT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A STUDY AT PERUMDA TIRTANADI HEAD OFFICE OF NORTH SUMATRA Nia Luthfiana Marina; Prihatin Lumbanraja; Meilita Tryana Sembiring
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4195

Abstract

This study examines the influence of job satisfaction on employee performance, with Organizational Citizenship Behavior (OCB) as a mediating variable, in Perusahaan Umum Daerah (Perumda) Tirtanadi, North Sumatra. Using a quantitative approach, data were collected from 100 employees selected through purposive sampling. The data were analyzed using path analysis with the SmartPLS application. The results reveal that job satisfaction has a significant positive effect on OCB (path coefficient β = 0.627; p < 0.001) and on employee performance (β = 0.360; p < 0.01). Furthermore, OCB significantly influences employee performance (β = 0.479; p < 0.001). The indirect effect of job satisfaction on performance through OCB (β = 0.300) is greater than the direct effect, confirming OCB’s role as a mediating variable. This suggests that employees who are more satisfied with their jobs are more likely to exhibit positive voluntary behaviors that contribute to higher performance levels. The findings align with Social Exchange Theory, which posits that positive treatment by the organization encourages employees to reciprocate with constructive behaviors. Herzberg’s Two-Factor Theory also supports the view that both hygiene and motivational factors influence satisfaction, which in turn fosters improved work outcomes. This study highlights the strategic importance of enhancing job satisfaction and promoting OCB to improve performance in public service organizations. Future research should consider incorporating moderating variables such as leadership style, organizational commitment, or work culture, and employing longitudinal designs to validate the causal pathways.
Analysis of Human Resource Development Strategies Using the Balanced Scorecard (BSC) Method in the Perum Perumnas Apartment Samesta Sentraland Medan Project Rahmah, Mauliza Syafhira; Lumbanraja, Prihatin; Zulkarnain, Zulkarnain
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 4 (2025): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i4.650

Abstract

This study analyzes human resource (HR) development strategies at the Samesta Sentraland Medan Apartment Project, identifies factors influencing competency development, and proposes a Balanced Scorecard (BSC)-based HR management model emphasizing the Learning and Growth perspective to enhance employee performance and project effectiveness. A qualitative descriptive approach was applied through in-depth interviews with project leaders and staff, field observations, and document analysis. The research utilized the BSC framework, focusing on technical competence, soft skills, career development, and knowledge management, with data triangulation ensuring validity and reliability. Findings reveal that BSC integration fosters a structured, measurable, and comprehensive HR development system. Key strategies include tiered training, mentoring, internal and external programs, and KPI-based performance evaluations. Internal factors such as management commitment, organizational culture, and digital literacy, along with external aspects like regulations and labor availability, significantly influence strategy effectiveness. Overall, this approach enhances employee competence, collaboration, and productivity while aligning HR development with strategic project objectives.
Analysis of Human Resource Development Strategies Using the Balanced Scorecard (BSC) Method in the Perum Perumnas Apartment Samesta Sentraland Medan Project Rahmah, Mauliza Syafhira; Lumbanraja, Prihatin; Zulkarnain, Zulkarnain
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 4 (2025): Islamic Finance and Management
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i4.650

Abstract

This study analyzes human resource (HR) development strategies at the Samesta Sentraland Medan Apartment Project, identifies factors influencing competency development, and proposes a Balanced Scorecard (BSC)-based HR management model emphasizing the Learning and Growth perspective to enhance employee performance and project effectiveness. A qualitative descriptive approach was applied through in-depth interviews with project leaders and staff, field observations, and document analysis. The research utilized the BSC framework, focusing on technical competence, soft skills, career development, and knowledge management, with data triangulation ensuring validity and reliability. Findings reveal that BSC integration fosters a structured, measurable, and comprehensive HR development system. Key strategies include tiered training, mentoring, internal and external programs, and KPI-based performance evaluations. Internal factors such as management commitment, organizational culture, and digital literacy, along with external aspects like regulations and labor availability, significantly influence strategy effectiveness. Overall, this approach enhances employee competence, collaboration, and productivity while aligning HR development with strategic project objectives.
PENGARUH MOTIVASI KERJA, BEBAN KERJA, TEAM WORK TERHADAP KINERJA PEGAWAI PADA PT. KOPERASI TELEKOMUNIKASI SELULAR (KISEL) REGIONAL I PROVINSI SUMATERA UTARA Syahputra, Reza; Lumbanraja, Prihatin; Aritonga, Evawany Yunita
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 9, No 1 (2026): February 2026
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v9i1.5781

Abstract

Abstract: This study aims to determine the extent of influence of work motivation, workload level, and teamwork on employee performance at PT. Koperasi Telekomunikasi Selular (Kisel) Regional I North Sumatra. The approach used in this study is a quantitative method with an associative research type. The number of samples consisted of 110 respondents selected through incidental sampling techniques and calculations using the Slovin formula with an error rate of 10%. The results of the study revealed that work motivation (X1) is the most dominant and significant factor in influencing employee performance, indicated by a significance value of 0.000 and a t-count value of 4.864. In addition, workload (X2) also has a significant influence with a significance value of 0.020, followed by the teamwork variable (X3) which also has a significant influence with a significance of 0.040. These three variables together are proven to have a significant influence on employee performance, as indicated by the results of the F test with a significance value of 0.000. The regression model in this study was able to explain 27.8% of the variation in employee performance (R² = 0.278), while the remaining 72.2% was explained by other variables not included in the model. These results indicate that efforts to improve employee performance can be done through strengthening motivation, balancing workload arrangements, and increasing the effectiveness of teamwork. Keywords: Work Motivation, Workload, Teamwork and Employee Performance Abstrak: Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh motivasi kerja, tingkat beban kerja, serta kerja tim terhadap kinerja karyawan di PT. Koperasi Telekomunikasi Selular (Kisel) Regional I Sumatera Utara. Pendekatan yang digunakan dalam penelitian ini adalah metode kuantitatif dengan jenis penelitian asosiatif. Jumlah sampel terdiri dari 110 responden yang dipilih melalui teknik insidental sampling dan perhitungan menggunakan rumus Slovin dengan tingkat kesalahan 10%. Hasil penelitian mengungkapkan bahwa motivasi kerja (X1) menjadi faktor paling dominan dan signifikan dalam mempengaruhi kinerja karyawan, ditunjukkan dengan nilai signifikansi sebesar 0,000 dan nilai t-hitung sebesar 4,864. Selain itu, beban kerja (X2) juga memiliki pengaruh signifikan dengan nilai signifikansi 0,020, diikuti oleh variabel kerja sama tim (X3) yang turut memberikan pengaruh signifikan dengan signifikansi 0,040. Ketiga variabel tersebut secara bersama-sama terbukti memiliki pengaruh signifikan terhadap kinerja karyawan, sebagaimana ditunjukkan oleh hasil uji F dengan nilai signifikansi 0,000. Model regresi dalam penelitian ini mampu menjelaskan 27,8% dari variasi kinerja pegawai (R2 = 0,278), sementara sisanya, sebesar 72,2%, dijelaskan oleh variabel lain yang tidak termasuk dalam model. Hasil ini menunjukkan bahwa upaya untuk meningkatkan kinerja karyawan dapat dilakukan melalui penguatan motivasi, pengaturan beban kerja yang seimbang, serta peningkatan efektivitas kerja sama dalam tim. Kata kunci: Motivasi Kerja, Beban Kerja, Kerja Sama Tim dan Kinerja Karyawan
KEPUASAN KERJA SEBAGAI MEDIATOR KOMITMEN ORGANISASIONAL DAN KESIAPAN INDIVIDU MENGHADAPI PERUBAHAN TERHADAP KINERJA KARYAWAN PT ANGKASA PURA AVIASI Tarigan, Suzie Rehulina; Absah, Yeni; Lumbanraja, Prihatin
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/nwr4yg59

Abstract

Penelitian ini bertujuan untuk menganalisis peran kepuasan kerja sebagai mediator dalam hubungan antara komitmen organisasional dan kesiapan individu menghadapi perubahan terhadap kinerja karyawan pada PT Angkasa Pura Aviasi. Jenis penelitian ini adalah kuantitatif eksplanatori dengan pendekatan statistik objektif untuk menguji pengaruh langsung dan tidak langsung antar variabel. Populasi penelitian mencakup 182 karyawan organik hasil alih status dari PT Angkasa Pura II, dengan sampel sebanyak 126 responden yang ditentukan melalui metode proportional random sampling. Data dikumpulkan menggunakan kuesioner tertutup berskala Likert lima poin, mencakup empat variabel utama: komitmen organisasional, kesiapan menghadapi perubahan, kepuasan kerja, dan kinerja karyawan. Analisis data dilakukan dengan Structural Equation Modeling–Partial Least Squares (SEM-PLS) menggunakan SmartPLS untuk menguji validitas, reliabilitas, serta hubungan kausal antar variabel. Hasil penelitian menunjukkan bahwa komitmen organisasional dan kesiapan individu menghadapi perubahan berpengaruh signifikan terhadap kepuasan kerja dan kinerja karyawan. Temuan ini mengindikasikan bahwa semakin tinggi komitmen dan kesiapan karyawan dalam menghadapi perubahan, semakin tinggi pula tingkat kepuasan dan kinerja mereka. Selain itu, kepuasan kerja terbukti berperan sebagai mediator yang memperkuat hubungan antara komitmen organisasional dan kesiapan menghadapi perubahan terhadap kinerja. Dengan demikian, penelitian ini menegaskan pentingnya peningkatan kepuasan kerja melalui pengelolaan aspek psikologis dan kesiapan karyawan dalam proses transformasi organisasi guna mencapai kinerja optimal di lingkungan kerja yang dinamis.
The Role of Strategy Agility as a Mediation Variable is Reviewed with Human Capital and Absorptive Capacity in Influencing the Performance of PT Bank Sumut Kampung Lalang Branch Office Simbolon, Rudi Ardi Anugrah; Absah, Yeni; Lumbanraja, Prihatin
Economics and Business Journal (ECBIS) Vol. 4 No. 3 (2026): March
Publisher : PT. Maju Malaqbi Makkarana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47353/ecbis.v4i3.302

Abstract

This study aims to analyze the role of strategy agility as a mediating variable in the relationship between human capital, absorptive capacity, and performance of PT Bank Sumut Kampung Lalang Branch Office. The method used was a quantitative approach with data collection through questionnaires distributed to 49 respondents. The results of the study show that human capital and absorptive capacity have a positive and significant effect on company performance. In addition, human capital and absorptive capacity also have a positive effect on strategic agility. Strategy agility has been proven to be able to mediate the relationship between human capital and absorptive capacity to company performance. These findings emphasize the importance of human resource management and the organization's ability to absorb new knowledge to improve performance in the competitive banking industry. This research is expected to provide insight for management in formulating more effective strategies to improve the Company's performance.
ANALYSIS OF THE EFFECT OF IMPLEMENTATION OF A MODERN TAX ADMINISTRATION SYSTEM ON EMPLOYEE PERFORMANCE PRATAMA TAX SERVICES OFFICE POLONIA FIELDS Adila Zega; Prihatin Lumbanraja; Khaira Amalia Fachruddin
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 5 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i5.1968

Abstract

The increasing role of taxes as the main source of state revenue as well as public demands for clean and transparent tax management have encouraged the Directorate General of Taxes to carry out reforms in the form of improvements to tax policies and the tax administration system. In principle, the concept of modernizing tax administration is a change to the tax administration system that can change the mindset and behavior of officials as well as organizational values ​​so that it can make the DJP a professional institution with a good image in society. One of the objectives of implementing tax administration reform is to improve performance. This research aims to find out more clearly about the performance of KPP Pratama Medan Polonia with the implementation of the Modern Tax Administration System (SAPM) and the relationship between the application of SAPM and the performance of KPP Pratama Medan Polonia. In developing this research supporting theories regarding Organizational Structure, Organizational Procedures, Strategy were used. Organizations and Organizational Culture. Apart from that, to better understand the extent of the influence of Organizational Structure, Organizational Procedures, Organizational Strategy and Organizational Culture on employee performance, an in-depth understanding of employee performance theories is needed. Empirical tests were carried out on 105 employees to obtain data on Organizational Structure, Organizational Procedures, Organizational Strategy and Organizational Culture which so far have been deemed unable to provide hope for employees. The analytical tool used in this research is multiple regression. It turns out that Organizational Structure, Organizational Procedures, Organizational Strategy and Organizational Culture have a positive effect on employee performance.
THE INFLUENCE OF JOB TRAINING, CAREER PATH CERTAINTY AND COMPENSATION ON CONTRACT EMPLOYEE LOYALTY AT PT. ABAD JAYA GROUP ACEH Bambang Gunawan; Prihatin Lumbanraja; Anizar
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 5 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i5.2015

Abstract

One of the benchmarks of a company's success is human resources. Human resources are considered important because they can affect the efficiency and effectiveness of the company, and are the company's main expenses in carrying out its activities. Humans always play an active role in every company activity, namely as planners, actors and determinants of the realization of company goals, thus making humans a company asset that must be maintained, its efficiency and productivity improved. Saying that employee work loyalty is the determination and ability to follow with full awareness, responsibility, determination and ability that must be shown in daily attitudes and behavior, and in carrying out tasks. This opinion is interpreted that employee loyalty to work arises internally and loyalty to the company where they work because of their responsibility and ability. This research approach is quantitative research. Quantitative research methods can be interpreted as methods used to research a particular population or sample, data collection using research instruments, statistical data analysis, with the aim of testing the established hypothesis. While this type of research uses associative research. Associative research is research that aims to determine the relationship between two or more variables.
THE EFFECT OF TRAINING AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE WITH LEADER SUPPORT AS A MODERATING VARIABLE AT PANCA BUDI COLLEGE MEDAN Abdi Setiawan; Prihatin Lumbanraja; Yeni Absah
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 6 (2025)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v6i1.4522

Abstract

Achieving satisfactory performance requires professional skills, and to achieve them, several stages or conditions must be passed. Formal education is still inadequate to achieve professional skills. Therefore, employee capabilities must be empowered through training, education, and development. Assessments of high-achieving employees and awards for employee performance provide encouragement and encourage employees to continue their education to a higher level, and superiors provide reprimands if employees do not complete work on time. However, leadership support is not running well because not all employees are assessed according to their achievements and the lack of information to other employees results in some employees' work not being completed within the specified time. The purpose of this study is to determine and analyze the effect of training and work motivation partially on employee performance at Panca Budi Medan College. Knowing and analyzing the effect of leader support as a moderating variable can strengthen the influence of training and work motivation on employee performance at Panca Budi Medan College. Data collection in this study was carried out through a survey approach with a quantitative descriptive research type by distributing questionnaires to 46 people. The data analysis method used is multiple linear regression with data processing through SPSS (Statistical Package for Social Science). The results of the study indicate that simultaneously training and work motivation have a positive and significant effect on the performance of employees at Panca Budi Medan College. Partially, training has a positive and significant effect on the performance of employees at Panca Budi Medan College. Partially, work motivation has a positive and significant effect on the performance of employees at Panca Budi Medan College. The results show that training is the dominant factor influencing employee performance. Leader support is not a moderating variable that strengthens the influence of training and work motivation on employee performance. The results of the determination coefficient (adjusted R square) indicate that the ability of training and work motivation to explain variations in employee performance is quite strong, while the rest is influenced by other variables outside the variables studied, such as work discipline and compensation.
Co-Authors Abdi Setiawan Abdul Rahim Matondang Adila Zega Amlys Syahputra Silalahi Ananda, Novita ANDRIANSYAH Anizar Anum, Putri Latifah Ardiansyah Toy, Jefry Aritonga, Evawany Yunita Arlina Nurbaity Lubis Aryanti, Meilisa Azzahra Syafitri Matondang, Ridha Bambang Bambang Bambang Gunawan Chairun Nisa Cut Nizma Dalimunthe, Ritha F. Endang Sulistya Rini Faizal Madya Fransiska, R. Meutia Giawa, Yohanes Ginting, Hans Giovani Ginting, Rini Troelin gresmita yulia situmorang Gulo, Famati Gulo, Yunuman Gusrini Rahmadani, Vivi Hagatha, Izuramana Hamdi Hamdi Harahap, Yunita Citra Sari Harefa, Oberlin Hasibuan, Bebby Kandida Hasibuan, Beby Kendida Hidayat, Fajar Shidiq inaga, Anggun Tiur Ida S Isfenti Sadalia isfenti sadalia Iskandirini, Iskandirini Karen Tambunan Kembaren, Eqy Gusti Immanuel Saor Khaira Amalia Fachruddin Khaira Amalia Fachrudin Lase, Delipiter Lubis, Salwa Algia Mawarid Mardiyah Mardiyah Maria Damaianty Pasaribu Mastura, Mastura Mauly Purba, Mauly Meilita Tryana Sembiring, Meilita Tryana Muhammad Yalzamul Insan Nababan, Boy Chandra Nazaruddin Nia Luthfiana Marina Nilaywati, Rintan Nurul Fadhilah Onom, Jojor PA, Enda Beatrix Middlen paham ginting Pujiati Pynasthika, Qeisha Amaliah R Hamdani Harahap R. Hamdani Harahap Rachmawati, Siti Novia Radius Peranginangin Rahayu, Esty Budi Rahmah, Mauliza Syafhira Ramadani Rintan Nilaywati Rosa Pangaribuan, Nani S. Sugiharto Safariani, Dewi Samosir, Zurni Zahara Sembiring, Robert Sanjaya Siahaan, Elisabet Sihotang, Ance Marintan Silalahi, Amlys Syahputra Silalahi, Amlysh Syahputra Simbolon, Rudi Ardi Anugrah Siregar, Hasan Sakti Siregar, Hasan Sakti Sirojuzilam Hasyim Soekatendel, Eddy Sukaria Sinulingga Syafii, M. Syahputra, Reza Syamsul Bahri Tanjung, Suci Rahmadani Tarigan, Suzie Rehulina Vivi Gusrini Rahmadani Pohan Wibowo, Bayu Permana Wibowo, Rulianda P. Wilsam Pasaribu, April Yanto yeni absah yeni absah Yunita Aritonang, Evawany Zulkarnain Zulkarnain