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The Effect of Placement, Supervision, and Work Environment on Employee Performance at the Makassar City Communication and Informatics Office Rusni Hasni; Akhmad; Samsul Rizal; Muhammad Ikram Idrus; Andi Mappatompo
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 2 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i2.10364

Abstract

This study aims to analyze and test the influence of job placement, supervision, and the work environment on employee performance at the Makassar City Communication and Informatics Office. It is hypothesized that job placement, supervision, and the work environment each have a positive and significant effect on employee performance. This study employs a quantitative approach using a survey method. The population consists of all 97 employees of the Makassar City Communication and Informatics Office, with a saturated sampling technique applied, meaning the entire population is used as the sample. Data were collected through structured questionnaires distributed to respondents. The variables examined include job placement, supervision, and work environment as independent variables, and employee performance as the dependent variable. Data analysis was conducted using multiple linear regression analysis with the assistance of SPSS. The results indicate that job placement has a positive and significant effect on employee performance. Similarly, supervision shows a positive and significant influence on employee performance. The work environment also has a positive and significant effect on employee performance. These findings demonstrate that all three independent variables simultaneously and partially contribute to improving employee performance. The implications of this study suggest that organizations, particularly the Makassar City Communication and Informatics Office, should enhance human resource management practices by ensuring appropriate job placement, strengthening supervisory functions, and creating a conducive work environment. These efforts are expected to improve employee performance and ultimately enhance the quality of public services. Future research is recommended to include additional variables or broader organizational contexts to enrich the findings.
Pengaruh Kualitas Produk Dan Pelayanan Terhadap Kepuasan Pelanggan Pada Pengguna Kartu Perdana Indosat Ooredoo (IM3) Di Takalar Riska Amelia; Andi Mappatompo; Syarthini Indrayani
Indonesian Journal of Multidisciplinary on Social and Technology Vol. 4 No. 2 (2026): Maret - Juni
Publisher : PT Ilmu Data Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69693/ijmst.v4i2.9083

Abstract

ini menganalisis pengaruh kualitas produk dan kualitas pelayanan terhadap kepuasan pelanggan pengguna kartu perdana Indosat Ooredoo (IM3) di Kabupaten Takalar, Sulawesi Selatan. Industri telekomunikasi Indonesia mengalami dinamika pasar yang signifikan, di mana Indosat Ooredoo berhasil meningkatkan pangsa pasarnya dari 15,61% pada tahun 2020 menjadi 33,4% pada tahun 2023 setelah merger dengan Hutchison 3 Indonesia. Meskipun menawarkan paket data yang kompetitif, tantangan terkait stabilitas jaringan dan responsivitas pelayanan masih menjadi perhatian utama pengguna di daerah seperti Takalar. Penelitian menggunakan pendekatan kuantitatif dengan metode survei melalui kuesioner terstruktur yang disebarkan kepada 94 responden menggunakan teknik purposive sampling. Analisis data menggunakan regresi linier berganda berbantuan SPSS, dilengkapi uji validitas, reliabilitas, dan asumsi klasik. Hasil menunjukkan kualitas produk berpengaruh positif dan signifikan terhadap kepuasan pelanggan dengan koefisien regresi 0,621 dan nilai signifikansi 0,000. Kualitas pelayanan berpengaruh negatif dan tidak signifikan dengan koefisien -0,148 dan signifikansi 0,197. Uji F simultan mengkonfirmasi kedua variabel berpengaruh signifikan (F = 15,454, sig. = 0,000). Koefisien determinasi (R²) sebesar 0,254 menunjukkan 25,4% variasi kepuasan pelanggan dijelaskan oleh kedua variabel tersebut.
The Effect of Marketing Communication on Purchasing Decisions of Elota Indonesia Screen-Printed T-Shirts Rahmat Wahyudi; Andi Mappatompo; Ahmad AC
GoodWill Vol. 6 No. 1 (2026): April 2026
Publisher : Yayasan Amerta Insan Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65246/goodwill.v61.520

Abstract

This study aims to examine the effect of marketing communication on purchasing satisfaction of Elota Indonesia screen-printed T-shirts. The research employed a quantitative approach using a survey method, with data collected through questionnaires distributed to 55 consumers of Elota Indonesia screen-printing products in Gowa Regency. The data were analyzed using simple linear regression with SPSS version 27. The results indicate that marketing communication (X) has a positive and significant effect on purchasing satisfaction (Y) of Elota Indonesia screen-printed T-shirts. This is evidenced by the t-test results, where the calculated t-value (10.486) exceeds the t-table value (1.674), with a significance level of 0.000 (< 0.05). Furthermore, the F-test results show that the calculated F-value (109.955) is greater than the F-table value (4.027), with a significance level of 0.000 (< 0.05), indicating that marketing communication simultaneously has a significant influence on consumer purchasing decisions. These findings highlight the important role of effective marketing communication in enhancing consumer satisfaction in the screen-printing industry.
The Influence Of Workload, Work Environment, And Facilities On The Performance Of Healthcare Workers At The Bintuni Public Health Center In Bintuni District, Teluk Bintuni St. Subaedah; Andi Mappatompo Badawi; Samsul Rizal
Eduvest - Journal of Universal Studies Vol. 4 No. 8 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i8.1791

Abstract

This study aimed to determine, analyze, and describe the influence of workload, work environment, and facilities on the performance of health workers at Bintuni Health Center, Teluk Bintuni Regency, using multiple linear regression analysis techniques. This research was quantitative in nature, employing a questionnaire as the data collection instrument. The study involved 97 respondents comprising health workers at Bintuni Community Health Center. The results indicated that workload had a significant negative influence on the performance of health workers with P = 0.000 < 0.05 and a coefficient value of -0.340. The work environment had a significant positive influence on performance with P = 0.000 < 0.05 and a coefficient value of 0.243, while facilities had a significant positive influence with P = 0.000 < 0.05 and a coefficient value of 0.406. Therefore, higher workload could decrease the performance of health workers, where as a good work environment and facilities would enhance the performance of health workers at Bintuni Community Health Center.
The Influence Of Motivation, Work Environment, And Competency On Asn Performance In The Public Works, Spatial Planning, Housing And Settlement Area (Putrpkp) Enviroment Of Takalar District Muliyadi Amir; Andi Mappatompo Badawi; Dg. Maklassa Dg. Maklassa
Eduvest - Journal of Universal Studies Vol. 4 No. 10 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i10.39018

Abstract

The Influence of Motivation, Work Environment, and Competence on the Performance of Civil Servants in the Public Works, Spatial Planning, Housing and Settlement Areas Office (PUTRPKP) of Takalar Regency, guided by Andi Mappatompo Badawi and Dg. Maklassa. This study aims to analyze and explain the Influence of Work Motivation, Work Environment, and Competence on the Performance of Civil Servants in the Public Works, Spatial Planning, Housing and Settlement Areas Office (PUTRPKP) of Takalar Regency. This type of research is quantitative research, which is research based on data that can be calculated to produce a solid assessment using SPSS. This study used 68 respondents using multiple linear analysis techniques. The results of this study show that work motivation has a significant positive influence on ASN performance with P = 0.007 < 0.05 with a coefficient value of 0.380. The work environment has a positive and insignificant influence on ASN performance with P = 0.502 > 0.05 with a coefficient value of 0.118. Competence has a significant positive influence on ASN performance with P = 0.024 < 0.05 with a coefficient value of 0.280. The Work Motivation variable is the most dominant variable that affects ASN Performance.
Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Rumah pada PT Baruga Asrinusa Development Nurul Ramadhani; Andi Mappatompo; Aulia Aulia
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 6 No. 2 (2026): Juli : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v6i2.9536

Abstract

This study aims to determine the effect of the marketing mix consisting of product, price, location, and promotion on home purchasing decisions at PT Baruga Asrinusa Development. The background of the study is based on the importance of marketing strategies in the competitive property industry, so companies need to understand the factors that influence consumers before making purchasing decisions. This study uses a quantitative approach with an associative research type. The sample consisted of 190 respondents who were consumers of PT Baruga Asrinusa Development, with an incidental sampling technique. Data were obtained through questionnaires and analyzed using multiple linear regression through SPSS version 25. The results of the study indicate that partially, the variables of product, price, location, and promotion have a positive and significant effect on home purchasing decisions. The coefficient value of each variable is 0.165 for product, 0.180 for price, 0.192 for location, and 0.292 for promotion, where promotion has the greatest influence. In addition, the results of the F test indicate that the four variables simultaneously also have a positive and significant effect. Overall, this study confirms that product development, appropriate pricing, strategic location selection, and effective promotion are marketing strategies that can increase consumer purchasing decisions.
EFEKTIVITAS E-PROCUREMENT DALAM PENGADAAN BARANG DAN JASA PADA MITRA PT STAR MITRA SULAWESI Siti Asiah Azis; A Ifayani Haanurat; Andi Mappatompo; Buyung Romadhoni; Muchriady Muchran
Jurnal Akuntansi Vol 12, No 2 (2026)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurakun.v12i2.2571

Abstract

ABSTRAK Penelitian ini bertujuan untuk menganalisis efektivitas implementasi e-procurement dalam pengadaan barang dan jasa pada Mitra PT Star Mitra Sulawesi dengan meninjau aspek regulasi, teknis, kesiapan teknologi, dan keterlibatan penyedia jasa. Menggunakan desain studi kasus dengan pendekatan deskriptif kualitatif, data dikumpulkan melalui wawancara terstruktur terhadap [masukkan jumlah di sini] orang informan yang terdiri dari pihak mitra dan pemangku kepentingan terkait. Teori pengumpulan data dianalisis menggunakan teknik analisis tema kualitatif untuk mereduksi dan mengorganisasikan masalah lapangan. Hasil penelitian menunjukkan bahwa efektivitas e-procurement melalui e-katalog versi 5.0 sangat ditentukan oleh kesiapan regulasi, efisiensi proses, keandalan teknologi, dan kompetensi sumber daya manusia (SDM). Sinergi tata kelola dan peningkatan literasi digital ditemukan sebagai strategi kunci keberhasilan sistem, didukung oleh pelaksanaan bimbingan teknis (BIMTEK) serta sertifikasi penyedia jasa guna mengikis hambatan teknis dan resistensi perubahan di lapangan. Implikasi penelitian ini menegaskan pentingnya kolaborasi tripartit antara instansi, vendor, dan konsultan dalam mengoptimalkan infrastruktur digital serta menyelaraskan regulasi demi menjamin kualitas layanan pengadaan yang berkelanjutan.Kata Kunci: E-procurement, Pengadaan Barang dan Jasa, Efektivitas, Teknologi digital. ABSTRACTThis study aims to analyze the effectiveness of e-procurement implementation in goods and services procurement at Mitra PT Star Mitra Sulawesi by examining regulatory, technical, technological readiness, and service provider involvement aspects. Utilizing a case study design with a descriptive qualitative approach, data were gathered through structured interviews with [insert number here] informants consisting of partners and relevant stakeholders. The collected data were analyzed using qualitative thematic analysis to reduce and organize field issues. The results indicate that the effectiveness of e-procurement through e-catalogue version 5.0 is highly determined by regulatory readiness, process efficiency, technological reliability, and human resource competence. Governance synergy and digital literacy improvement were found to be key strategic drivers for system success, supported by technical guidance (BIMTEK) and service provider certification to mitigate technical barriers and resistance to change in the field. The implications of this study emphasize the importance of tripartite collaboration among institutions, vendors, and consultants in optimizing digital infrastructure and aligning regulations to ensure sustainable procurement service quality.Keyword: E-Procurement, Procurement of Goods and Services, Effectiveness, Digital Technology
EFEKTIVITAS PENGELOLAAN DATA, KEAMANAN DATA TERHADAP LITERASI DIGITAL DAN KEPUASAN PENGGUNA LAYANAN E-GOVERNMENT Kartini Kartini; A Ifayani Haanurat; Buyung Romadhoni; Andi Mappatompo; Muchriady Muchran
Jurnal Akuntansi Vol 12, No 2 (2026)
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah (LPPI) Universitas Muhammadiyah Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35906/jurakun.v12i2.2583

Abstract

ABSTRAK Penelitian ini bertujuan untuk menganalisis pengaruh efektivitas pengelolaan data, keamanan data terhadap literasi digital dan kepuasan pengguna layanan e-government pada instansi pemerintah Kota Palopo. Jenis penelitian ini adalah kuantitatif dengan pendekatan survei. Populasi penelitian terdiri atas 4.040 Aparatur Sipil Negara (ASN) di Kota Palopo, dengan jumlah sampel 365 responden yang ditentukan menggunakan rumus Slovin dan teknik simple random sampling. Teknik pengumpulan data dilakukan melalui kuesioner, dan analisis data menggunakan software AMOS 24. Hasil penelitian menunjukkan bahwa efektivitas pengelolaan data berpengaruh positif dan signifikan terhadap literasi digital serta kepuasan pengguna. Keamanan data berpengaruh positif dan signifikan terhadap kepuasan pengguna. Keamanan data berpengaruh positif namun tidak signifikan terhadap Literasi digital. Literasi digital terbukti berpengaruh positif dan signifikan terhadap kepuasan pengguna layanan e-government. Penelitian ini memberikan kontribusi teoretis dalam pengembangan model evaluasi e-government berbasis literasi digital, sekaligus memberikan implikasi praktis bagi Pemerintah Kota Palopo dalam meningkatkan kualitas layanan digital melalui penguatan pengelolaan data, peningkatan kapasitas literasi digital, dan pengembangan sistem keamanan yang lebih optimal.Kata Kunci: Efektivitas Pengelolaan Data, Keamanan Data, Literasi Digital, Kepuasan Pengguna, E-Government.ABSTRACTThis study aims to analyze the effects of data management effectiveness and data security on digital literacy and user satisfaction with e-government services in the Palopo City Government. This research employs a quantitative approach with a survey design. The research population consists of 4,040 Civil Servants (ASN) in Palopo City, with a sample size of 365 respondents determined using the Slovin formula and simple random sampling technique. Data collection was conducted through questionnaires, and data analysis was performed using AMOS 24 software. The results of the study indicate that data management effectiveness has a positive and significant effect on both digital literacy and user satisfaction. Data security has a positive and significant effect on user satisfaction. Data security has a positive but non-significant effect on digital literacy. Digital literacy is proven to have a positive and significant effect on user satisfaction with e-government services. This study provides a theoretical contribution to the development of digital literacy-based e-government evaluation models, while also offering practical implications for the Palopo City Government to improve the quality of digital services through strengthening data management, enhancing digital literacy capacity, and developing a more optimal security system.Keywords: Data Management Effectiveness, Data Security, Digital Literacy, User Satisfaction, E-Government
Advances in digital technology Building Customer Loyalty through Trust and Satisfaction The Role of Service Quality and Product Value in the Digital Banking Era Wahyudin Yahya; Andi Mappatompo; Muchriana Muchran
Journal Development Manecos Vol. 4 No. 1 (2026): Journal Development Manecos
Publisher : Scieclouds Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/740409

Abstract

This study aims to analyze the influence of e-service quality and product value on e-trust and e-satisfaction, and their effect on the e-loyalty of BRImo application users, both directly and through e-trust and e-satisfaction as mediating variables. A quantitative survey approach was used, involving 180 BRImo customers aged 18-35 years at the BRI Bantaeng Lamalaka Unit branch office. Data were analyzed using Structural Equation Modeling (SEM) with AMOS. The results show that e-service quality and product value have a positive and significant effect on e-trust and e-satisfaction, but no significant direct effect on e-loyalty. E-trust and e-satisfaction have a positive and significant effect on e-loyalty, and both act as significant mediators in the relationship between e-service quality and product value on e-loyalty. These findings confirm that customer loyalty in digital banking is built through indirect mechanisms, making the strengthening of trust and satisfaction a key strategy for improving BRImo customer loyalty.
Optimizing Food and Beverage Business with an Omnichannel System in Emerging Markets (ASEAN) Ipahriani Rahman; Buyung Romadhoni; Andi Mappatompo Badawi; Andi Ifayani Haanurat; Muchriady Muchran
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 3 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i3.11498

Abstract

This study aims to analyze strategies for optimizing food and beverage businesses through omnichannel systems in increasingly competitive ASEAN emerging markets. Specifically, the study explores effective omnichannel implementation patterns, identifies success and failure factors in channel integration, examines the strategic implications of omnichannel adoption, and investigates the development of omnichannel systems in emerging market countries. This research employed a qualitative approach using a descriptive research design. Data were collected through passive participant observation, in-depth interviews, and documentation. A purposive sampling technique was applied to select ten key informants representing large-scale brands and MSMEs from Indonesia and Malaysia, including Gacoan, Fore Coffee, Kopi Kenangan, Tsuka Ramen & Bento, Es Teler Pattiro, Yappay, Kopi Komar, Lazuna Chicken, Moka Kopi, and Sugarbun. The data were analyzed using descriptive qualitative analysis involving data collection, reduction, display, and conclusion drawing, while credibility was ensured through source and technique triangulation. The findings reveal that the most effective omnichannel model for food and beverage businesses is the consistent integration of physical stores with digital channels, including social media, WhatsApp, marketplaces, delivery applications, and digital point-of-sale systems. The success of omnichannel implementation is influenced by information consistency, service responsiveness, stock accuracy, and standardized operating procedures, whereas the primary barriers include weak system integration, network limitations, unsynchronized inventory, and inadequate employee readiness. Furthermore, omnichannel implementation improves operational efficiency, expands market reach, enhances customer satisfaction, and strengthens customer loyalty. The study also indicates that emerging markets are increasingly moving toward integrated and data-driven digital ecosystems, although technological maturity varies across countries. The findings imply that food and beverage MSMEs should gradually strengthen digital integration by adopting simple technologies such as WhatsApp Business, QRIS, social media platforms, and digital POS systems before implementing more advanced features. Policymakers and supporting institutions are encouraged to provide digital training and infrastructure support to accelerate omnichannel transformation among MSMEs in emerging markets. Future studies may employ quantitative approaches to examine the effects of omnichannel implementation on business performance, customer satisfaction, and loyalty.
Co-Authors A Ifayani Haanurat A. Ainin Amelia A. Endang Maulana A. Ifyani Haanurat ABD RAHMAN RAHIM, ABD RAHMAN Abdi, Muhammad Nur Abdul Rahman Rahim Agus Salim Agusdiwana Suarni Agussalim Harrang Agustinus Ruti Ahmad AC Ahmad AC, Ahmad Ahmad AC. Akhmad, Akhmad Amran Amran Amran Andi Nurdiansyah Wahyudi Andi Zaskia Ramdhani Anggoro KR, Badawi M. Yusuf Alfian Rendra Arfan Arfan Asbahar Asbahar Aslinda Anwar Asrawan Asrawan Asri Jaya Aulia Aulia Aulia Aulia Aulia Aulia Awaliya, Nurdia Azizah Saban Basri Basir Buyung Romadhoni Chairul Ikhsan Choiriah Muslimah Nurdin Dewi Iriani Dg. Maklassa Dg. Maklassa Dg. Maklassa Erniati Erniati Erniati Erniati Fadhillah S Ramadhani Fahmi Nur Mala Firman Karim Firman syah, Firman Fitria Ariyani Haslinda Haslinda, Haslinda Hasmin, Nurul Amira Hasmiranda Hasmiranda Hasriani Hasriani Hasriani Hasriani, Hasriani Husnaeda Indrawaty, Sri Mulyani Ipahriani Rahman Ipahriani Rahman Irpan Isma Stefani Ismail Rasulong Joko Purnomo Karsinah Sidi Kartini Kartini Lewangka , Oesman Lewangka, Oesman M. Syafiie Idrus M. Yusuf K Mardaniar, Andi Margono Setiawan Markiones, Sartika Aprilia Marsila Marsila Martaleni - Meily Meliyani Mohammad Rahmat N Muchran, Muchriady Muchriady Muchran Muchriana Muchran Muchriana Muchran Muh Nur Abdi Muh. Ikram Idrus Muhaimin Muhaimin Muhammad Ikram Idrus Muhammad Nur Abdi Muhammad Rusydi Muhran, Muhriadiy Muliyadi Amir Nadia Nadia Nailah Nurjannah Nasrullah Nasrullah Nasrun Nasrun Nenny Slaviaty Nurhayati Nurhayati Nurinaya, Nurinaya Nursyamsi, Siti Nurul Ramadhani Oesman Lewangka Oesman Lewangka Putri, Meilin Dwi R, Ummu Kalsum Rahim Rahmat Wahyudi Rajib UI Sandi Ramadhani, Fadhillah S Rezky Ramadhani Aras, Amalia Ridwan Ridwan Riska Amelia Romadhoni, Buyung Rosinta Ruslan, Reka Rusni Hasni Ruti, Agustinus S. Sukmawati Sahabuddin Nanda Salama Kaplale, Salama Samsul Rizal Sarfina, Sarfina Simiati Siti Asiah Azis Siti Nursyamsi Sitti Isra Sitti Nurbaya Slaviaty, Nenny Sri Andayaningsih Sri Mulyani Indrawaty St. Subaedah Suarni, Agusdiwana Suhermin, Suhermin Sukmawati - Sulaeman Sulaeman Sulastri Sulastri Syafaruddin Syafaruddin Syafaruddin Syafaruddin Syahrul Syahrul Syamsuddin Syamsuddin Syarthini Indrayani Syarthini Indrayani Triwati, Apriliyah Umar Nimran Ummu Kalsum Rahim R Wa Ode Rayyani Wa Ode Rayyani Wahyudi Malik Wahyudin Yahya wahyuni wahyuni Yusra Putri Zainal Yahya Idris Zalkha Soraya