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Asna Aneta

Universitas Negeri Gorontalo

Author-ID : 3787809

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Physics Public Health Social Sciences Transportation Other

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The Performance of Student Administrative Services in the Society 5.0 Era: Evidence from Gorontalo State University Yulianti Taib; Asna Aneta; Sri Yulianty Mozin
International Journal of Humanities and Social Sciences Reviews Vol. 3 No. 3 (2026): August: International Journal of Humanities and Social Sciences Reviews
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhs.v3i3.644

This study examines the performance of student administrative services in the Society 5.0 era at the Bureau of Academic Affairs, Student Affairs, and Planning of Gorontalo State University, focusing on scholarship services. It addresses the need for accessible, responsive, transparent, inclusive, and student-centered administrative services in higher education. A descriptive qualitative approach was employed through in-depth interviews, participatory observation, and document analysis. Informants included bureau leaders, scholarship and financial aid administrators, operational officers, and students receiving various scholarship schemes. Thematic analysis was conducted through data reduction, data display, and conclusion drawing, while validity was ensured through source triangulation, method triangulation, and member checking. The findings show that accessibility has improved through service counters, websites, social media, WhatsApp, online forms, SIMPEL BAKP, and coordination with faculties and study programs. However, information remains fragmented, digital standard operating procedures are not uniform, and disability-inclusive access is limited. Responsiveness is supported by direct and digital communication, but it lacks a dedicated complaint system, automatic notifications, selection-status dashboards, and real-time disbursement tracking. Service quality is perceived as fairly good because students experience professional, friendly, and fair treatment. Nevertheless, service documentation, procedural standardization, staff training, and humanistic technology integration need strengthening. The study concludes that scholarship administration should be transformed into a centralized, inclusive, responsive, transparent, and student-centered digital-humanistic service model.

From Administrative Compliance to Performance-Based Budgeting: Evaluating Education Fund Effectiveness in Local Government Ashwad Ashwad; Asna Aneta; Fence M Wantu; Meyko Panigoro
Journal Public Policy Vol 12, No 3 (2026): July
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v12i3.14822

This study aims to evaluate the planning and optimize the management of the Education Allocation Fund at the Boalemo Regency Education and Culture Office in supporting improvements in the quality and equity of education services. This study employed a qualitative approach, grounded in a public policy perspective, using descriptive-evaluative methods. Data collection was conducted through in-depth interviews, observations, and documentation studies of education planning and budgeting documents, with key informants from the local government and relevant stakeholders. Data analysis was conducted through data reduction, data presentation, and conclusion drawing, complemented by data validity testing. The results indicate that the planning of the Education Allocation Fund in Boalemo Regency adheres to the regulatory framework and regional planning documents, but remains administrative in nature and is not entirely based on the performance and real needs of educational units. Optimization of education fund management is also suboptimal, particularly in the linkages between budget allocation, program implementation, and achievement of Minimum Service Standards (SPM) indicators. The study's conclusions confirm that increasing the effectiveness of education spending is not solely determined by budget size but is highly dependent on the quality of planning, management, and ongoing monitoring and evaluation mechanisms. Optimizing the Education Allocation Fund requires strengthening data-based planning, performance-based budgeting, and integrated policy evaluation.

Reducing Red Tape to Strengthen Teachers’ Organizational Citizenship Behavior in Boalemo Local-Wisdom Elementary Schools Dwi Indah Yuliani Solihin; Asna Aneta; Heldi Vanni Alam; Novianty Djafri
Journal of Social Work and Science Education Vol. 7 No. 3 (2026): Journal of Social Work and Science Education
Publisher : Yayasan Sembilan Pemuda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52690/jswse.v7i3.1622

This study aims to strengthen teachers’ Organizational Citizenship Behavior (OCB) by reducing local bureaucratic red tape and developing a creative-adaptive elementary school ecosystem grounded in Boalemo local wisdom. Using Participatory Action Research combined with Asset-Based Community Development at SD Negeri 3 Tilamuta, Boalemo Regency, the study involved 25 grade 4–6 teachers, one principal, and three district education office staff. Data were collected through focus group discussions, OCB and red tape questionnaires, field observation, module document review, and photographic documentation. The intervention comprised four stages: red tape diagnosis, OCB and bureaucracy-literacy workshops, mentoring for Ayambo local-wisdom modules using project-based learning, and policy blueprint validation. Six red tape points were identified. Teachers’ mean OCB score increased from 3.21 to 4.22, five Ayambo-based learning modules were produced with accompanying lesson plans, worksheets, and assessment rubrics, and a school bureaucracy simplification blueprint was validated with the district education office. This study uniquely integrates red tape reduction, OCB strengthening, and culturally responsive school-based management within a single participatory framework. The model offers a replicable intervention for enhancing teacher engagement and streamlining administrative processes in other elementary schools. This research contributes actionable evidence that combining local wisdom with participatory capacity-building effectively reduces bureaucratic burdens and elevates teachers’ discretionary efforts, providing a contextualized blueprint for sustainable school transformation in similar rural settings.

Public Service Innovation through Digital Governance: Analysis of Public Administration Transformation Rahma Alhasni; Asna Aneta
Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Vol 5 No 2 (2026): Juli - Desember 2026
Publisher : Fakultas Ilmu Sosial dan Ilmu Poliitik Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59713/c3es5b92

This study aims to analyze the implementation of digital-based public service innovations, map empirical findings, and identify research and theoretical gaps in the context of bureaucratic digitalization. This study focuses on public service innovations through digital governance as part of public administration transformation in Indonesia. The urgency of this study is to address the challenges of traditional bureaucracy, which is considered slow, non-transparent, and unresponsive to the needs of the community. Theoretically, this study is based on the New Public Management (NPM) and Digital Era Governance (DEG) frameworks, which emphasize efficiency, transparency, integration, and public participation. The method used is a Systematic Literature Review (SLR) with PRISMA guidelines, covering the stages of identification, selection, evaluation, and synthesis of literature. The research sources came from accredited national journal articles and relevant scientific proceedings published between 2020 and 2025, with a focus on the digital-based public service sector. The data was analyzed narratively and thematically to group findings based on phenomena, institutions, policies, service models, and the implications of bureaucratic transformation. The results of the study show that the digitization of public services increases effectiveness, transparency, and accessibility, as demonstrated by the SIANTON, JAKI, Siskeudes, and SPBE applications. However, there are still obstacles in the form of limited infrastructure, digital literacy, human resource readiness, and weak inter-agency integration. In conclusion, public service innovation through digital governance has a strategic role in accelerating public administration transformation. However, successful implementation requires institutional support, regulation, and community participation so that the digital bureaucracy can develop in an adaptive, inclusive, and sustainable manner.

Penanggulangan Kemiskinan Dalam Perspektif New Public Governance: Kolaborasi Multi Aktor Dan Penciptaan Nilai Publik Di Kota Gorontalo Linang Musa; Asna Aneta
Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Vol 5 No 2 (2026): Juli - Desember 2026
Publisher : Fakultas Ilmu Sosial dan Ilmu Poliitik Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59713/ag2h6b10

Penelitian ini bertujuan untuk menganalisis penanggulangan kemiskinan dalam perspektif New Public Governance melalui kolaborasi multi-aktor, tata kelola data, dan implikasinya terhadap penciptaan nilai publik di Kota Gorontalo. Penelitian menggunakan pendekatan kualitatif dengan desain studi kasus. Data diperoleh melalui wawancara mendalam, observasi, dan analisis dokumen terhadap kebijakan serta program penanggulangan kemiskinan. Informan penelitian dipilih secara purposive berdasarkan keterlibatan langsung dalam perencanaan, pelaksanaan, koordinasi, dan evaluasi program penanggulangan kemiskinan, yang terdiri atas unsur pemerintah daerah, kecamatan, lembaga sosial, lembaga pendukung, dan akademisi. Analisis data menggunakan model interaktif (Matthew B. Miles et al., 2014) melalui tahapan kondensasi data, penyajian data, serta penarikan dan verifikasi kesimpulan. Hasil penelitian menunjukkan bahwa kemiskinan di Kota Gorontalo bersifat multidimensional, mencakup aspek ekonomi, sosial, pendidikan, kesehatan, infrastruktur, dan kesempatan ekonomi. Kolaborasi multi-aktor telah melibatkan pemerintah, perguruan tinggi, lembaga sosial, lembaga pendukung, dan masyarakat, tetapi masih didominasi oleh pemerintah sehingga praktik co-production dan co-creation belum berjalan optimal. Penelitian ini juga menemukan bahwa ego sektoral, konflik kepentingan kelembagaan, fragmentasi program, dan lemahnya integrasi data menjadi hambatan utama dalam efektivitas kolaborasi. Kebaruan penelitian ini terletak pada penegasan bahwa data governance berperan sebagai mekanisme mediasi yang menghubungkan kolaborasi multi-aktor dengan penciptaan nilai publik. Kolaborasi tidak secara otomatis menghasilkan nilai publik apabila tidak didukung oleh data sasaran yang valid, interoperabilitas antaraktor, dan mekanisme verifikasi yang transparan. Penelitian ini merekomendasikan penguatan forum kolaborasi permanen, integrasi data kemiskinan lintas sektor, penguatan peran kecamatan dan kelurahan sebagai simpul validasi data, serta transformasi kebijakan dari bantuan sosial menuju pemberdayaan ekonomi berkelanjutan.

Towards Inclusive and Quality Education: A Critical Evaluation of the School Operational Assistance Policy in North Bolaang Mongondow Edhi Ismail; Asna Aneta; Zuchri Abdussamad; Juriko Abdussamad; Yanti Aneta
Journal Public Policy Vol 12, No 1 (2026): January
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v12i1.11399

This study critically evaluates the School Operational Assistance (BOS) policy in enhancing inclusive and quality education in North Bolaang Mongondow Regency. The objective is to assess the policy’s effectiveness in improving educational access, quality, and equity, particularly in bridging gaps between urban and rural schools. Employing a qualitative descriptive method, the research analyzes participation and retention rates in BOS-funded schools, as well as compares access to education before and after the program’s implementation. Findings show that the BOS program significantly contributes to increasing student enrollment, enhancing school performance, and reducing educational disparities. However, challenges persist, including delayed fund disbursements, burdensome administrative processes, and weak monitoring and accountability mechanisms, which hinder optimal utilization of resources at the school level. Despite these limitations, the BOS policy remains a vital tool for promoting educational equity. The study recommends policy refinement through strengthened school management capacity, strategic planning, and evidence-based monitoring and evaluation systems. The proposed roadmap—comprising analysis, corrective action, and continuous learning—is essential for sustainable policy improvement. This research highlights the need for further longitudinal studies with mixed methods to evaluate long-term impacts and support the development of more responsive education policies. Ultimately, improved BOS governance is key to fostering inclusive, equitable, and high-quality education across the region.

Performance Management in Higher Education: Institutional, Operational, and Value Dimensions at Gorontalo State University Alexander H. Badjuka; Asna Aneta; Zuchri Abdussamad; Yanti Aneta
Journal Public Policy Vol 12, No 2 (2026): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v12i2.11400

This study examines performance management in higher education by developing an integrative framework that bridges institutional governance, operational systems, and value orientation within the implementation of Indonesia’s Government Agency Performance Accountability System (SAKIP). Focusing on Gorontalo State University, the research addresses a critical gap in performance management studies that often treat institutional, operational, and value dimensions separately without integrating local governance context and organizational culture. Using a qualitative case study approach, this research employs document analysis, institutional performance reports, regulatory reviews, and in-depth analytical triangulation. The analysis is guided by three analytical dimensions: institutional (commitment, legitimacy, digital leadership), operational (planning, measurement, reporting, and evaluation), and value orientation (effectiveness, efficiency, accountability). The findings reveal that performance improvement at Gorontalo State University was driven by strengthened leadership commitment, digital governance initiatives, and alignment of strategic planning with Key Performance Indicators (IKU). However, institutional legitimacy through internal regulations and integrated performance information systems remains incomplete. At the value level, organizational agility and accountability culture require further consolidation to ensure sustainable governance transformation. The study introduces the "Lekko" model as a novel performance management framework, enhancing performance through legality, electronic governance, concern, and collaboration. The research contributes theoretically by expanding performance management literature in higher education governance and practically by offering a replicable adaptive framework for public universities in developing countries undergoing bureaucratic reform and digital transformation.

Kinerja Pelayanan di Puskesmas Biau Kabupaten Buol Mutmainah Amran; Asna Aneta; Yanti Aneta
Madani: Jurnal Ilmiah Multidisiplin Vol 3, No 8 (2025): September
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.17216266

This study aims to determine and describe the performance of services at the Biau Community Health Center in Buol Regency using five main indicators, namely work quality, initiative, ability, communication, and timeliness. This study uses a qualitative research approach with a descriptive method. Data were obtained through interviews, observations, and documentation, then analyzed using data reduction, data presentation, and conclusion drawing techniques. The results show that the performance of health services at the Biau Community Health Center in Buol Regency has generally been good, but there are still several aspects that need to be improved. In terms of work quality, health workers showed commitment to providing accurate and quality services. The initiative aspect showed the ability to adapt in emergency situations, although there is still room for improvement in terms of service innovation. The ability of health workers to carry out their duties was considered adequate, with fairly good time management support. Communication between health workers and patients as well as between staff has been effective, although there is still room for improvement in terms of providing more comprehensive information. The timeliness of services is generally in accordance with established standard operating procedures.

Interoperability and Quality Control Effectiveness in Primary Healthcare Centers: Evidence from Public Health Centers Mely Pakaya; Asna Aneta; Zuchri Abdussamad; Yanti Aneta
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4746

This study examines how information system interoperability within public primary healthcare networks influences the effectiveness of quality control processes. Using a cross-sectional mixed-methods design, data were collected from heads of public health centers, quality officers, and district-level health data managers. Quantitative measures included the interoperability maturity index and index, complemented by qualitative interviews and document analysis to examine feedback mechanisms and governance practices. Multivariate regression analysis showed that interoperability maturity was positively associated with quality control effectiveness. Mediation analysis revealed that feedback loop intensity significantly mediated this relationship, while moderation analysis indicated that leadership and data governance strengthened the impact of interoperability on quality control effectiveness. These findings highlight that interoperability improves quality control not only through technical integration but also through structured feedback processes and strong governance arrangements. The study contributes a measurable and auditable process model for data-driven quality improvement in primary healthcare and underscores the importance of semantic standardization, disciplined feedback cycles, and institutionalized data governance to support sustainable quality improvement.

Policy Model For The Development of Community-Based Tourism Destinations in Banggai Laut Regency Fadli Sandewa; Asna Aneta; Yowan Tamu; Sukarman Kamuli; Yanti Aneta
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 6 No. 4 (2026): on Progress
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v6i4.5662

This study aims to develop a policy model for community-based tourism destination development in Banggai Laut Regency, where tourism's contribution remains suboptimal despite significant potential. The research questions focus on the ongoing implementation of tourism policies and the role of local communities in sustainable tourism. Employing a qualitative method with a phenomenological approach, data was collected through observation, interviews, and documentation from key stakeholders. The findings reveal that current models lack effective integration of local communities, leading the study to propose the "Community-Governed Destination Development" model. This model contributes academically by repositioning local communities as primary decision-makers, emphasizing participatory governance and local wisdom for inclusive sustainability.

Co-Authors A, Apriani Abdul Haris PanaI Abdul Madjid Abdul Wahab Podungge Abdulatif, Fatmawati Acub Umar, Novel Adam, Sitti Noer Fadhillah Adam, Sry Fidyawati Afriyani Katili Agung Nugraha Agussalim, Alfiyah Ahmad, Muhtar Alamri, Rivan Andriean Andjar Angraini, Feni Arifin Arifin Ashwad Ashwad Astri Hasniyantri Lanio Badjeber, Fikran Badjuka, Alexander H. Bahuwa, Tiara Oktaviani Datau, Ramdan Dian Fitriani Karim Djoko Lesmana Radji Dwi Indah Yuliani Sholihin Dwi Indah Yuliani Solihin Edhi Ismail Eduart Wolok Erni Soleman Espin Tulie Espin Tulie Fadli Sandewa Fahira Dwi Putri, Annesha Femy M. Sahami Fence M Wantu Fenti Prihatini Fenti Prihatini Dance Tui Fenti Prihatini Dance Tui Ferry Monoarfa Fidi Mustafa Fidya Nur Alifah Mardjun Hadi Saputro Wirakusumah Hadi Saputro Wirakusumah Hais Dama Hanasi, Raihan A. Heldi Vanni Alam Hendrawan Kamaru Hilumalo, Nurain Hulinggi, Pebriyanto A. Ibrahim, Danial Idrus Mohamad Thomas Mopili Ikbal Opi Imelda Suma Irawaty Igirisa Irwan Halid Ismet Sulila Jamaluddin Ahmad Juriko Abdussamad Juriko Abdussamad Kahar, Muhammad Syahrul Kamumu, Rahmat Raihan Kokalo, Milawati Lasena, Sirajudin Linang Musa Mely Pakaya Meyko Panigoro Mozin, Sri Yulianty Muchtar Ahmad Muh. Ikbal Panyue Mukharomah, Siti Mursalin Mutmainah Amran Naki, Mohamad Rasid Nelty U. Aliwu Ngiu, Zulaecha Novel Acub Umar Novianty Djafri Nuna, Muten Nur Mohamad Kasim Nurlela Usman Nurul Khairunnisa Kobis Pakaya, Rahmatia Pateda, Rahmatia Pitoi, Linda Podungge, Abdul Wahab Rahma Alhasni Rahman H. Lahabu Rahmat Kokalo, Milawaty Rajak, Fadila Abdul Rara Ayudyah Olii Rauf A. Hatu Rauf A. Hatu Rauf A.Hatu Robby Hunawa Robby Hunawa Roni Taningo Rosman Ilato Rudin, Maryam Rudin Rusli Isa Salam, Ridwan Samadi, Fitria Sandi Prahara Sa’ban, Ingki Nurcahayani sintiya hintalo Sofyan Noho Sri Harijati Stevani Laude Sukarman Kamuli Suprianto, Sri Astuti Taufik Harun Taufiq, Rahmat Tee-Anastacio, Princess Alyssa D. Tessy Nursanty Podungge Tety Thalib Tety Thalib Thalib, Tety Tohopi, Rustam Tulie, Espin Udin Hamim Umar, Novel Umar, Nurmala Wahab Podungge, Abdul Warsono, Putri Widiantoro, Mohamad Agung Yacob Noho Nani Yakob Noho Nani Yakob Noho Nani Yakob Noho Nani Yanti Aneta Yantoi, Dion Sanjaya Yeyen Saptiani Sidiki Youke Lidya Herty Lumataw Youke Lidya Herty Lumataw Yowan Tamu Yuliani Solihin, Dwi Indah Yuliani, Dwi Indah Yulianti Taib Yuliyani Solihin, Dwi Indah Yurifto Sastro Zuchri Abdussamad

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