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Analysis of Patient Satisfaction at the Ngudi Sehat Clinic Manang Baki Sukoharjo Wulan, Arum Sekar; Sudarwati, Sudarwati; DPW, Ida Aryati
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.10556

Abstract

Analysis of the Influence of Service Quality on Patient Satisfaction at the Ngudi Sehat Manang Baki Sukoharjo Clinic. This research aims to determine and explain the influence of Service Quality consisting of Reliability, Guarantee, Physical Evidence, Empathy and Responsiveness on Patient Satisfaction at the Ngudi Waras Manang Baki Sukoharjo Clinic. The population of this study was all 257 patients of the Ngudi Sehat Manang Baki Sukoharjo Clinic in 2023 with a sample of 125 people using the Ferdinad formula. Data collection using questionnaires. The data analysis techniques used for statistical analysis are multiple linear regression test, F test, t test, and coefficient of determination. The research results show that service quality has a positive and significant effect on patient satisfaction at the Ngudi Sehat Manang Baki Sukoharjo Clinic. Physical evidence contributed to patient satisfaction by 97%, while the remaining 3% was explained by other variables not proposed in this study. The suggestion from this research is that the Ngudi Sehat Manang Baki Sukoharjo Clinic needs to improve all dimensions of service quality so that patient satisfaction can increase.
Performance Medical Rehabilitation Installation Staff Dr Sardjito Hospital Yogyakarta Wardo, Wardo; Sudarwati, Sudarwati; Istiatin, Istiatin
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.10626

Abstract

This research aims to determine the influence simultaneously (simultaneously) or partially of organizational culture variables, financial compensation, role conflict and social support on the performance of the Medical Rehabilitation Installation staff at Dr Sardjito Hospital Yogyakarta This research method uses a quantitative research design. The population of all employees working at the Medical Rehabilitation Installation at Dr Sardjito Hospital Yogyakarta is 55 people. The sampling technique used in this research was a purposive sampling technique with a sample size of 48 respondents. Data collection using questionnaires. The data analysis techniques used for statistical analysis are multiple linear regression test, F test, t test, and coefficient of determination. The research results show that organizational culture, financial compensation, role conflict and social support influence the performance of the Medical Rehabilitation Installation staff at Dr Sardjito Hospital Yogyakarta. Suggestions from this research, the Medical Rehabilitation Installation of Dr Sardjito Hospital Yogyakarta continues to maintain and improve organizational culture, financial compensation, social support and minimize the atmosphere that creates role conflict for staff, so that employee performance will increase and be better than before. Key words: organizational culture, financial compensation, role conflict, social supportS
Teacher Performance Sukoharjo Veteran I High School Koyem, Koyem; Istiatin, Istiatin; Sudarwati, Sudarwati
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.11003

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kompetensi, motivasi, pengalaman kerja dan etos kerja terhadap kinerja guru. Penelitian ini dilakukan pada SMA Veteran 1 Sukoharjo yang beralamatkan di Jalan Dokter Muwardi No.84, Sawah, Gayam, Kecamatan Sukoharjo, Kabupaten Sukoharjo, Jawa Tengah 57514. Waktu penelitian dilakukan selama 3 bulan.Dengan metode sensus diperoleh sampel sebanyak 37 responden.Variabel penelitian terdiri dari variabel dependen yaitu kinerja guru, variabel independen yaitu kompetensi, motivasi, pengalaman kerja dan etos kerja Data Penelitian yang sudah didapat akan dilanjutkan pengolahan data menggunakan alat analiss regresi linier berganda dengan bantuan software statistik SPSS 25. Berdasarkan hasil pengujian hipotesis dan pembahasan yang telah dilakukan maka dapat disimpulkan kompetensi, motivasi, pengalaman kerja dan etos kerja berpengaruh terhadap kinerja guru SMA Veteran 1 Sukoharjo
Teacher Performance Sukoharjo Veteran I High School Koyem, Koyem; Istiatin, Istiatin; Sudarwati, Sudarwati
Innovative: Journal Of Social Science Research Vol. 4 No. 3 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i3.11324

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh kompetensi, motivasi, pengalaman kerja dan etos kerja terhadap kinerja guru. Penelitian ini dilakukan pada SMA Veteran 1 Sukoharjo yang beralamatkan di Jalan Dokter Muwardi No.84, Sawah, Gayam, Kecamatan Sukoharjo, Kabupaten Sukoharjo, Jawa Tengah 57514. Waktu penelitian dilakukan selama 3 bulan.Dengan metode sensus diperoleh sampel sebanyak 37 responden.Variabel penelitian terdiri dari variabel dependen yaitu kinerja guru, variabel independen yaitu kompetensi, motivasi, pengalaman kerja dan etos kerja Data Penelitian yang sudah didapat akan dilanjutkan pengolahan data menggunakan alat analiss regresi linier berganda dengan bantuan software statistik SPSS 25. Berdasarkan hasil pengujian hipotesis dan pembahasan yang telah dilakukan maka dapat disimpulkan kompetensi, motivasi, pengalaman kerja dan etos kerja berpengaruh terhadap kinerja guru SMA Veteran 1 Sukoharjo
Employee Performance at Agriculture and Fisheries Office, Sukoharjo Regency Windaryanto, Bagas; Istiatin, Istiatin; Sudarwati, Sudarwati
Journal of Business Innovation and Research Vol. 2 No. 2 (2023): JOURNAL OF BUSINESS INNOVATION AND RESEARCH
Publisher : UPN Veteran Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/jubir.v2i2.10358

Abstract

This study aims to determine the effect of simultaneously (simultaneously) or partially the variables of communication, competence, motivation and organizational culture on employee performance in the Department of Agriculture and Fisheries, Sukoharjo Regency. This research method uses a quantitative research design. The population of all employees working at the Department of Agriculture and Fisheries of Sukoharjo Regency is 200 employees. The sampling technique used in this study was a purposive sampling technique with a sample of 50 employees. Sampling is in accordance with research (Arikunto, 2019: 112), after calculating 25% of the population. Data collection using a questionnaire. Data analysis technique used statistical analysis, namely multiple linear regression test, F test, t test, and the coefficient of determination. The results of the study show that communication, competence, motivation and organizational culture partially and significantly influence the performance of employees in the Department of Agriculture and Fisheries of Sukoharjo Regency. Suggestions from this study, the Department of Agriculture and Fisheries of Sukoharjo Regency continues to improve existing communication, competence, motivation and organizational culture, so that it will make employee performance increase and become better than before. 
PEMANFAATAN LIMBAH RUMAH TANGGA DALAM RANGKA MEMBERDAYAKAN MASYARAKAT DI DESA BENDO KABUPATEN BOYOLALI Wardani, Irma; Dewi, Tria Rosana; Widiastuti, Libria; Sudarwati, Sudarwati
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol. 6 No. 1 (2024): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sampah rumah tangga merupakan salah satu penyumbang sampah kepada lingkungan. Penanggulangan sampah dapat kita mulai dari skala rumah tangga dengan memisahkan sampah organik dan anorganik. Sampah dapur sangat bermanfaat bisa digunakan seperti sayur dan buah atau makanan yang sudah membusuk. Sampah tersebut diolah menjadi pupuk. Pengelolaan sampah merupakan permasalahan yang umum dialami Masyarakat. Dampak limbah rumah tangga dapat mempengaruhi terhadap pencemaran lingkungan. Dalam pengelolaan sampah rumah tangga adanya hambatan yang sering terjadi kurangnya tingkat kepeduliaan. Kegiatan pengabdian ini difokuskan kepada sosialisasi pada penanganan limbah rumah tangga dengan metode pengomposan. Pengabdian dilaksanakan di Desa Bendo, Kabupaten Boyolali. Tujuan pengabdian ini adalah dapat memberikan informasi tentang limbah rumah tangga organik dan anorganik menjadi pupuk kompos. Kegiatan ini diawali dengan menyampaikan materi, diskusi, demonstrasi pengolahan limbah organik diakhiri dengan tanya jawab Abstract Household waste is one of the contributors of waste to the environment. We can start dealing with waste at the household scale by separating organic and inorganic waste. Kitchen waste can be used very usefully, such as vegetables and fruit or rotting food. The waste is processed into fertilizer. Waste management is a common problem experienced by society. The impact of household waste can affect environmental pollution. In managing household waste, there are obstacles that often occur due to a lack of awareness. This service activity is focused on socializing the handling of household waste using the composting method. The service was carried out in Bendo Village, Boyolali Regency. The aim of this service is to provide information about organic and inorganic household waste into compost. This activity began with delivering material, discussions, demonstrations of organic waste processing, ending with questions and answers Kata kunci: Limbah, Rumah Tangga, Pemberdayaan, Pupuk
PENINGKATAN STRATEGI PEMASARAN IKM KRIPIK PISANG DI KARANGLO TAWANGMANGU MELALUI KAJIAN INFORMASI PASAR Sudarwati, Sudarwati; Eny Kustiyah; Istiqomah; Tria Rosana Dewi
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol. 7 No. 2 (2025): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/budimas.v7i2.17996

Abstract

Program pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kapasitas dan efektivitas strategi pemasaran pada Industri Kecil Menengah (IKM) kripik pisang di Desa Karanglo, Kecamatan Tawangmangu, Kabupaten Karanganyar. Permasalahan utama yang dihadapi para pelaku IKM di wilayah ini adalah rendahnya pengetahuan terkait informasi pasar, segmentasi konsumen, serta strategi pemasaran yang adaptif terhadap perkembangan tren dan teknologi digital. Metode pelaksanaan kegiatan meliputi tahap identifikasi kebutuhan, pengumpulan data melalui observasi dan wawancara mendalam dengan pelaku IKM, penyusunan materi pelatihan, serta pelaksanaan pelatihan dan pendampingan. Kegiatan ini juga melibatkan kajian informasi pasar untuk memetakan potensi pasar, preferensi konsumen, saluran distribusi, serta strategi promosi yang tepat sasaran. Hasil pengabdian menunjukkan adanya peningkatan pemahaman pelaku IKM terhadap pentingnya riset pasar dan penerapan strategi pemasaran berbasis data. Selain itu, peserta mampu menyusun rencana pemasaran sederhana yang meliputi analisis SWOT, penentuan target pasar, pemilihan media promosi digital, dan pengemasan produk yang lebih menarik. Dengan adanya program ini, diharapkan daya saing IKM kripik pisang di Karanglo Tawangmangu dapat meningkat, sehingga mampu memperluas jangkauan pasar baik lokal maupun regional. Kegiatan ini diakhiri dengan evaluasi dan monitoring untuk memastikan keberlanjutan dampak program bagi pengembangan usaha masyarakat setempat. Kata Kunci: Strategi Pemasaran, Informasi Pasar, IKM, Kripik Pisang, Karanglo Tawangmangu. ABSTRACT This community service program aims to enhance the capacity and effectiveness of marketing strategies for Small and Medium Industries (IKM) producing banana chips in Karanglo Village, Tawangmangu District, Karanganyar Regency. The main problems faced by IKM actors in this area include limited knowledge about market information, consumer segmentation, and adaptive marketing strategies that align with current trends and digital technology. The implementation methods included needs identification, data collection through observation and in-depth interviews with IKM actors, preparation of training materials, and the delivery of training and mentoring sessions. This program also involved a market information study to map market potential, consumer preferences, distribution channels, and targeted promotional strategies. The results of the program indicate an increased understanding among IKM actors of the importance of market research and data-driven marketing strategies. Participants were also able to develop simple marketing plans covering SWOT analysis, target market determination, selection of digital promotional media, and more attractive product packaging. Through this program, it is expected that the competitiveness of banana chip IKM in Karanglo Tawangmangu will improve, enabling them to expand their market reach both locally and regionally. The activity concluded with evaluation and monitoring to ensure the sustainability of the program’s impact on the development of local community businesses. Keywords: Marketing Strategy, Market Information, SME, Banana Chips, Karanglo Tawangmangu.
Pengaruh Kecerdasan Emosional, Komunikasi Interpersonal, dan Lingkungan Kerja terhadap Kinerja Pegawai PT. PLN (Persero) Up3 Surakarta: Studi Kasus PT PLN (Persero) Up3 Surakarta Awang Adi Saputro; Sudarwati, Sudarwati; Maryam, Siti
MES Management Journal Vol. 3 No. 1 (2024): MES Management Journal 
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mesman.v3i1.145

Abstract

To_analyze_the influence of emotional intelligence, interpersonal communication and work_environment_on_employee_performance at PT PLN (Persero) UP3 Surakarta, this research is a qualitative descriptive study with primary data type. The population is 120 people, therefore the_sample_taken from this population must be truly representative, namely 53 people. Data_collection methods use questionnaires, interviews, and documentation of questionnaire data. The sampling technique is probability sampling, strengthened by simultaneous tests, partial tests, multiple linear regression tests, and coefficient of determination tests. The research results show that emotional intelligence has a significant positive_effect, _interpersonal_communication_has a significant positive effect, the work environment does not have a significant effect on the performance of PT PLN (Persero) UP3 Surakarta employees. The research tool uses SPSS Statistics 26
KEPUTUSAN PEMBELIAN DITINJAU DARI CITRA MEREK, GAYA HIDUP, DAN KERAGAMAN PRODUK MEREK HANASUI DI SUKOHARJO Nur Insani, Alifia Dhea; Sudarwati, Sudarwati; Marwati, Fithri Setya
JURNAL ILMIAH EDUNOMIKA Vol. 7 No. 2 (2023): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v7i2.10294

Abstract

This research aimed to evaluate how factors like as brand image, lifestyle, and product diversity influence consumers’ decision to purchase Hanasui cosmetic in Sukoharjo. A quantitative strategy has been used in its research. The population used 636 customers of one of the agents in Sukoharjo, and the sampel size is set at 100 customers thanks to a non-probability, purposive sampling technique. In Sukoharjo, the variables of brand image, lifestyle, and product diversity all had a positive influence in purchase decision of Hanasui brand cosmetic items, and this influence is statistically significant as well. The modified R-Square value showed that 70,4%, which suggest that factors such as brand image, lifestyle, and product diversity play a role in the decision of whether or not to purchase Hanasui product in Sukoharjo. Another factors that are not include in this study was influenced 29,6%. Keywords : Brand Image, Lifestyle, Product Diversity, Purchasing Decisions
DISRUPTIVE MARKETING INNOVATION AS A MODERATOR OF THE INFLUENCE OF MARKETING STRATEGY ON PURCHASING DECISIONS AT THE SALATIGA CASSAVA MSME CENTER Sudarwati, Sudarwati; Istiatin, Istiatin; Pradhana, Eryko Wisnu
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 20, No 2 (2025): December 2025
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.20.2.280-296

Abstract

This study aims to identify the role of disruptive marketing innovation as a moderator of the influence of marketing mix strategy, green marketing and social media marketing on purchasing decisions. This study uses a quantitative approach, with data collection techniques through surveys of consumers of Salatiga Cassava SMEs. Model and hypothesis testing uses SEM (Partial Least Square) analysis using SmartPLS. Based on the results of the analysis and discussion carried out in the previous chapter, the conclusions that can be drawn are as Marketing mix strategy has a significant effect on purchasing decisions, and disruptive marketing innovation. Green marketing does not have a significant effect on purchasing decisions but has a significant effect on disruptive marketing innovation. Social media marketing does not have a significant effect on purchasing decisions but social has a significant effect on disruptive marketing innovation. Disruptive marketing innovation has a significant effect on purchasing decisions but does not moderate or weaken the direction of the relationship between marketing mix strategy and green marketing on purchasing decisions but Marketing innovation moderates or strengthens the direction of the relationship between social media marketing on purchasing decisions.  Keywords: purchasing; disruptive innovation; marketing mix; green marketing; social media
Co-Authors Agustino, Lalu Ahmad Ahmad Andriyansyah, Nova Anggeani, Dewi Anik Cahyaning Rahayu Aprian Aditama, Rizky Ramadhan Aribatul Hamidah, Raisa Asmara, Denny Awang Adi Saputro Bay Kurniawan, Adelt Fricilia Chrismalia Garnida, Susie Destomo, Deny Dewi, Tria Rosana Dian Pratama, Favian DPW, Ida Aryati DWP, Ida Aryati Eny Kustiyah Eny Kustiyah, Eny Guntoro, Guntoro Hamidah, Raisa Aribatul Harpenas, Akas Haryanto Haryanto Ihsan, Mohamad Irma Wardani Istiatin, Istiatin Istiatin, Istiatin Istiqomah istiqomah istiqomah Istiqomah, Aulia Khatimah, Anik Khusnul Koyem, Koyem Kurniawan, Feby Libria Widiastuti Lintang Pamugar Mukti Aji Marwati, Fithri Setya Muhtar, Basuki Sukandaru Mursito, Bambang NOVI ANDARI Nur Insani, Alifia Dhea NURUL RAHMAWATI Pradhana, Eryko Wisnu Prasetyo, Yokke Irvan Ade Pujiyanto Pujiyanto Purwanti, Dyah Arsih Puryanti, Ari Tri Rachmi, Novita Raharjo, Sigid Budi Ramadhani, Rosita Nurul Ratna Damayanti Rochmi Widayanti Ruswulandari, Betty Ryan Susanto, Ryan Sarsono Sarsono Septian Kumala Dewi, Nadia Septiani, Pramudita Setyo, Wahyu Agung Setyowati, Lina SITI MARYAM Siti Qomariyah Sri Mulyani Sudirwo Sudirwo Suriadi Suriadi Susie Chrismalia Garnida Syahidin, Rizal Fadhilah Tias, Riris Wahyuning Titien Agustina Tri Nugroho Tria Rosana Dewi Tsani, Atika Fikri umi ambarwati, umi Umi Anisah , Hastin V. Teguh Suharto, V. Teguh Wardhani, Mahartiwi Kusuma Wardo, Wardo Widayati, Wening Winarno, Eko Windaryanto, Bagas Wintari, Wienka Wulan, Arum Sekar Y.B. Agung Prasaja Yani, Burhanuddin Ahmad