Article Per Year (5 Year)
p-Index From 2020 - 2025
8.243
P-Index
This Author published in this journals
All Journal Jurnal Studi Pemerintahan JURNAL PROMOSI KESEHATAN INDONESIA Media Statistika Jurnal Visi Ilmu Pendidikan Linguistica Jurnal INKOM Magister Scientiae Disease Prevention and Public Health Journal Jurnal Celtic English Teaching Journal : A Journal of English Literature, Language, and Education ELKOMIKA: Jurnal Teknik Energi Elektrik, Teknik Telekomunikasi, & Teknik Elektronika Jurnal Al-Qardh Riset Akuntansi dan Keuangan Indonesia Journal of Elementary Education Jurnal Pemberdayaan Masyarakat: Media Pemikiran dan Dakwah Pembangunan Midwifery Journal: Jurnal Kebidanan UM. Mataram Media Ilmu Kesehatan Cakrawala Dini : Jurnal Pendidikan Anak Usia Dini Proceedings of the International Conference on Applied Science and Health Jurnal Basicedu TEMALI : Jurnal Pembangunan Sosial INTEGRITAS : Jurnal Pengabdian Jurnal Aisyah : Jurnal Ilmu Kesehatan Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Sosiologi Andalas Jurnal Kebidanan Malakbi Jurnal Ilmiah Agribios Hydrogen: Jurnal Kependidikan Kimia International Journal of Educational Research and Social Sciences (IJERSC) International Journal of English and Applied Linguistics (IJEAL) Jurnal Pengabdian Mandiri Berita Kedokteran Masyarakat Jurnal Basicedu Jurnal Kebidanan dan Keperawatan Aisyiyah JHeS (Journal of Health Studies) Prosiding Seminar Informasi Kesehatan Nasional Hasil Karya Aisyiyah Untuk Indonesia Amsir Accounting & Finance Journal Journal of Advanced Nursing and Health Sciences Jurnal Studi Pemerintahan Jurnal Bidan Cerdas Jurnal Ners dan Kebidanan (Journal of Ners and Midwifery) Media Penelitian dan Pengembangan Kesehatan
Sulistyaningsih Sulistyaningsih
Indonesian Institute of Sciences (LIPI)
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

Published : 66 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Disease Prevention and Public Health Journal

 1 
Persepsi Pasien tentang Kualitas Layanan Mempengaruhi Kepuasan Pasien Rawat Inap Kelas III Rumah Sakit Sulistyaningsih, Sulistyaningsih; Cahyani, Fitnaningsih Endang; Zulala, Nuli Nuryanti; Lestari, Sri
Disease Prevention and Public Health Journal Vol 14, No 1 (2020): Disease Prevention and Public Health Journal
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (251.455 KB) | DOI: 10.12928/dpphj.v14i1.1809

Abstract

Background: The higher quality of hospital services will cause customers to have a high level of satisfaction and behavior. The purpose of the study was to analyze the quality of hospital inpatient services. Method: The survey research method used cross-sectional design. The sample of this study was 172 third class inpatients in PKU Muhammadiyah Gamping Hospital determined by consecutive sampling. Results: The results of study showed that patients' perceptions about the quality of inpatient services were mostly good on all dimensions (58%), most patients feel satisfied (63%). Conclusion: Education is significantly related to patients' perceptions of the quality of the hospital inpatient services. The experience of patients being treated in hospital is significantly related to inpatient satisfaction. Patients' perceptions of the quality of hospital inpatient services are significantly related to patient satisfaction. The quality dimension that needs to be improved is empathy, while the best is reliability.
Co-Authors Abd. Syakur Abdul Syakur Achmad Munir Agus Saputro Ahmad Dakhoir Al-fauzia N., Awwal Amaliah Amaliah Andarwati, Dwi Anitasari, Dhesy Anjarwati Anjarwati, Anjarwati Annisa, Pariqa Anrasiyana, Anrasiyana Arbi, Anggun Purnomo Asni Asni Astri Hanjarwati, Astri Ayu, Dwie Barbara Gunawan Cahyani, Fitnaningsih Endang Capital, Henry Regie Leo Darsono, Filla Alfazriani Dary, Sri Wulan Dary, Sry Wulan Desi Ratnasari Dewi Retno Sari Saputro, Dewi Retno Dewi Rokhanawati, Dewi Dewi, Sawitri Dina Rachmawati Djauhar Ismail Dwi Wahyuni Dyan, Dyan Eka, Vebriary Ettyani, Ettyani Faizatul Ummah Firdaus Hafidz As Shidieq Fitri Fitri Fitriani Fitriani Fitryah, Fitryah Folin Oktafiani, Folin Giyatmi Giyatmi Hariyanto, Septian Ariq Herlin Fitriana Kurniawati Hidyaturrahman, Hidyaturrahman Indriani Indriani Irawan, Ady Islami, Thoyibatul Jamil Suprihatiningrum Jarwanti, Jarwanti Jayanti, Liberata Jayanti Jirhanuddin Jirhanuddin, Jirhanuddin Jubaidah, Asih Juniardi, Yudi Juwita, Noormah Kanita Khoirun Nisa Kartiko, Endrat Kurniawan, Diky Lailatul Musyarofah, Lailatul Lestariningsih Lestariningsih Lulu Annisa, Lulu Luluk Rosida Maemonah, Maemonah Maskhur, Muhammad Mayangsari, Andina Mei Neni Sitaresmi Mochamad Anwar Mohammad Hakimi Muhlis, Abdullah Muliyan, Navantri Muryani, Tri Muryanti Muryanti Nazara, Titin Sundari nisa, ananda fadila Nursaputri, Esamada Rose Nurul Fitriyah Purnami Widyaningsih Purnomo Suryantoro Putri, Rachma Octarinaprawastya Rahayu, Martini Rahmasari, Ikrima Ratnaningrum, Asti Romsi, Abdur Rosmita Nuzuliana, Rosmita Rusdi, Annisa Sari, Diah Ely Permata Sari, Sasmita Sartika, Dea Ayu Septiani, Widya Eka Setiawan Adi Subagyo Sigalingging, Muslimah Silvia, Neneng Wildan Siti Asyah Sri Katoningsih Sulasdi, Nur ‘Ain Desta Supriyono Supriyono Suriani Suriani Suryandari, Dewi Titin Aryani Tri Andayani Utami, Fitria Siswi Verina, Yuriska Wahyu Rima Agustin Wahyu Sudrajad, Wahyu Wahyudi, Iman Wahyuni, Farida Eka Wicaksono, Fikry Aji Wulandari, Devy Yasmin Yasmin Yusni Yusni Yusuf Nur Wijayanto, Yusuf Nur Zulala, Nuli Nuryanti