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All Journal Conference In Business, Accounting And Management (Cbam) 2012 Jurnal Ilmiah Telaah Manajemen Jurnal Bisnis dan Ekonomi Proceeding Fakultas Ekonomi E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis JDM (Jurnal Dinamika Manajemen) Jurnal Mahasiswa Pasca Sarjana Media Ekonomi dan Manajemen Students´ Journal of Economic and Management Proceeding SENDI_U Jurnal Manajemen dan Kewirausahaan (JMDK) Jurnal Mirai Management Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) EKONOMIS : Journal of Economics and Business IKRA-ITH Informatika : Jurnal Komputer dan Informatika JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) SENTRALISASI SEIKO : Journal of Management & Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan IKRA-ITH ABDIMAS IKRA-ITH EKONOMIKA Jesya (Jurnal Ekonomi dan Ekonomi Syariah) YUME : Journal of Management MBIA Jurnal Ekonomika Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Informatika Ekonomi Bisnis Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ekonomi Dan Bisnis Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia Journal of Management and Bussines (JOMB) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Economics and Digital Business Review Jurnal Ekonomika Jurnal Ekonomi Telaah Bisnis Jurnal Locus Penelitian dan Pengabdian PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Jurnal Pengabdian Pada Masyarakat Media Abdimas Jurnal Informatika Ekonomi Bisnis Riwayat: Educational Journal of History and Humanities IIJSE Journal of Economics and Public Health Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Penelitian Pendidikan Indonesia Journal of Ekonomics, Finance, and Management Studies Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis International Journal of Economics and Management Research
Endang Tjahjaningsih
Universitas Stikubank
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FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP PROSES KEPUTUSAN PEMBELIAN: FENOMENA KUE ARTIS RORU CAKE Pratiwi, Dewi Ayu; Tjahjaningsih, Endang; Hayuningtias, Kristina Anindita
Proceeding SENDI_U 2019: SEMINAR NASIONAL MULTI DISIPLIN ILMU DAN CALL FOR PAPERS
Publisher : Proceeding SENDI_U

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Abstract

Penelitian ini bertujuan untuk menguji pengaruh kualitas produk, citra merek, persepsi harga dan electronic word of mouth terhadap proses keputusan pembelian konsumen Semarang Roru Cake.Metode pengambilan sampel menggunakanpurposive sampling dan jumlah sampel yang diolah menjadi data penelitian sebanyak 97 responden. Data dianalisis dengan menggunakan model regresi linier berganda.Hasil penelitian ini menunjukkan bahwa secara parsial,kualitas produk berpengaruh positif dan signifikan terhadap proses keputusan pembelian, citra merek berpengaruh positif dan signifikan terhadap proses keputusan, persepsi harga berpengaruh positif dan signifikan terhadap proses keputusan pembelian dan electronic word of mouth berpengaruh positif dan signifikan terhadap proses keputusan pembelian. Kata Kunci: Kualitas produk, citra merek, persepsi harga, electronic word of mouth, proses keputusan pembelian
ANALISIS KUALITAS PRODUK DAN CITRA MEREK DALAM MEMPENGARUHI KEPUTUSAN PEMBELIAN DAN DAMPAKNYA TERHADAP LOYALITAS MEREK HP NOKIA Tjahjaningsih, Endang; Yuliani, Maurine
Jurnal Ilmiah Telaah Manajemen Vol 6 No 2 (2009): Vol. 6 No. 2 2009
Publisher : Jurnal Ilmiah Telaah Manajemen

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Abstract

This research aims to develop and test empirical model of development brand loyalty on the basis of product quality and brand image. The research was conducted at customer of Handphone brand of Nokia . The empirical test model used was regression analysis by using some software, such as: SPSS 13.0 and Microsoft Excel version. 2007. The sample size of the study was 100 customer of Handphone brand of Nokia in Semarang. The results showed that product quality affect positively towards decision of purchasing, and brand image affect positively towards decision of purchasing. Quality product, brand image, and decision of purchasing affect positively towards brand loyality. Furthermore, product quality have indirect effect to brand loyalty through mediating decision of purchasing, product quality have direct effect to brandloyalty so that total effect product quality to brand loyalty is equal to effect indirect plus effect direct. Brand image have indirect effect to brand loyalty through mediating decision of purchasing.Keywords: Product quality, brand image, decision of purchasing, and brand loyalty.
PENGARUH KEPEMIMPINAN DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI KELURAHAN DENGAN MEDIASI KOMITMEN ORGANISASIONAL (Studi Pada Pegawai Kelurahan Di Kota Pekalongan) Budiharjo, Rusmani; Tjahjaningsih, Endang
Jurnal Ilmiah Telaah Manajemen Vol 11 No 1 (2014): VOL 11 NO. 1 2014
Publisher : Jurnal Ilmiah Telaah Manajemen

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Abstract

This study aimed to examine the effect of Leadership and Discipline of Work on employee performance with mediating variables of Organizational Commitment. The study was conducted at the village office se Pekalongan. The population of this study were all employees of the village in Pekalongan. Data collected through direct surveys with the help of a questionnaire given to employees of the village. Multiple linear regression analysis was used to analyze the data. Mediation effect was tested by comparing the regression coefficients of direct and indirect relationships of variables. The results showed that leadership and discipline of work and a significant positive effect on organizational commitment. Leadership, work discipline and organizational commitment and significant positive effect on employee performance. This suggests that the better leadership and discipline will be the higher employee commitment to the organization that have an impact on the higher performance of employees villages in Pekalongan. While the test showed that the mediating effect of organizational commitment did not mediate the relationship variables of leadership and discipline to employee performance village in Pekalongan. Keywords: Leadership, work discipline, organizational commitment, employee performance
PENGARUH QUALITY OF WORK LIFE DAN PENGEMBANGAN KARIER DENGAN MODERASI KOMITMEN ORGANISASIONAL TERHADAP KINERJA PEGAWAI ( Studi Pada Pegawai Dinas Perhubungan Komunikasi dan Informatika Kabupaten Rembang ) Pribowo, Arief; Tjahjaningsih, Endang
Jurnal Ilmiah Telaah Manajemen Vol 12 No 2 (2015): vol. 12 No. 2 2015
Publisher : Jurnal Ilmiah Telaah Manajemen

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Abstract

This research investigates and examines the Effect of Quality of Work Life and Carrier development on Employees performance by using Organizational commitment as moderating role in Comunication Transportation and Information Rembang. This research uses cencus sampling method. The collected sample is 105 respondent. The instrument testing used validity and reliability by alpha cronbach value. Model measurement uses Coefficient determination and F testing. Hypotheses testing uses multiple linier Regression and t testing. The result found that Quality of Work Life ( QWL ) positively and significantly effects the employees performance, Career development positively and significantly affectsthe employees performance which moderated by organizational commitment and Career Development has positive and significant effect on employees performance which is moderated by organizational commitment in Communication Transportation and Information of Rembang. Keywords : Quality of Work Life ( QWL ) , Career development, Organizational Commitment and Employees Performance.
PENGARUH KUALITAS LAYANAN DAN REPUTASI PERUSAHAAN TERHADAP KEPERCAYAAN SERTA DAMPAKNYA PADA KEPUASAN NASABAH (Studi Pada Nasabah Tabungan Bank Syariah Mandiri Cabang Kendal) Irawan, Ade Candra; Tjahjaningsih, Endang
Jurnal Ilmiah Telaah Manajemen Vol 13 No 2 (2016): Vol. 13 No. 2 2016
Publisher : Jurnal Ilmiah Telaah Manajemen

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Abstract

The purpose of this study to analyze and describe the influence of service quality and reputation of the trust as well as to analyze and describe the influence of service quality, corporate reputation and trust on customer satisfaction. Based on the purpose of the study, the researchers will conduct a study of research on the quality of service and the company's reputation of trust and the impact on customer satisfaction in customer savings at Bank SyariahMandiri Branch Kendal. In this study, the population is savings customers of Bank SyariahMandiri Branch Kendal until August 2015 that an unknown number of 13.245 customers. By using purposive sampling technique sampling is a way to determine the sample selection criteria of the respondents are already saving in Bank SyariahMandiri Branch Kendal more than one year can be sampled, then it is determined at 100 customers. Methods of data analysis using descriptive analysis, test instrument, namely the validity and reliability, test models and hypothesis testing. Of the analysts who conducted the study concluded that the quality of service partially positive and significant impact on the trust. Reputable companies partially positive and significant impact on the trust. Quality of service partially positive and significant impact on customer satisfaction. The company's reputation partially positive and significant impact on customer satisfaction. Belief in partial positive and significant impact on customer satisfaction. Belief does not mediate the effect of service quality and its reputation on customer satisfaction Keywords: service quality, company reputation, trust and customer satisfaction
PENGARUH KARAKTERISTIK PEKERJAAN DAN PENGARUH KOMITMEN ORGANISASIONAL DENGAN BUDAYA ORGANISASI SEBAGAI MODERASI (Studi pada Personil Bersertifikat Pengadaan Barang/Jasa di Lingkungan Pemerintah Daerah Kota Tegal) Haryono, Haryono; Tjahjaningsih, Endang
Jurnal Ilmiah Telaah Manajemen Vol 15 No 2 (2018): VOL. 15 NO. 2 2018
Publisher : Jurnal Ilmiah Telaah Manajemen

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Abstract

The research objective is to examine and analyze the influence of job characteristics and the influence of organizational commitment on performance with organizational culture as moderation.Respondents in this study were certified personnel in procurement of goods / services in the Tegal City Government. Data collection using census method as many as 117 respondents in the form of questionnaires with validity and reliability testing techniques and test the relationship between variables with mutiple regression models. The results showed that job characteristics and organizational commitment had a positive and significant effect on performance, organizational culture proved to be a moderating variable and strengthened the influence of job characteristics and organizational commitment on performance. Keywords: job characteristics, organizational commitment, organizational culture, performance
PENGARUH MOTIVASI DAN KUALITAS KEHIDUPAN KERJA TERHADAP KINERJA PEGAWAI DENGAN MEDIASI PERSON ORGANIZATION FIT (STUDI PADA PEGAWAI NEGERI SIPIL SEKRETARIAT DAERAH KABUPATEN DEMAK) Wulandari, Lina; Tjahjaningsih, Endang
Jurnal Ilmiah Telaah Manajemen Vol 14 No 2 (2017): VOL. 14 NO. 2 2017
Publisher : Jurnal Ilmiah Telaah Manajemen

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Abstract

This study has aimed to examine and to analyze the influence of motivation and quality work of life on employee performance with person organization fit mediation on Civil Servant Employees Sekretariat Daerah Kabupaten Demak. Data collection used survey method for 110 respodens. They were Civil Servant Employees on Sekretariat Daerah Kabupaten Demak with slovin methode. The technique of data testing used statistical method, they covered validity test, reliability test, regression analysis, t-test and mediation test. They were used to test and to prove hypotheses of study. Based on resulting of their analysis, its examining pointed out motivation did not influence for person organizatio fit while quality work of life influence positive and significant for person organization fit. Motivation and quality work of life influence positive and significant for employee performance. Keywords: motivation, quality work of life, person organization fit and employee performance.
PERAN KEPUASAN PELANGGAN SEBAGAI MEDIASI DALAM MENINGKATKAN LOYALITAS PELANGGAN Tjahjaningsih, Endang; Sari, Diana Yunita
Jurnal Ilmiah Telaah Manajemen Vol 16 No 1 (2019): VOL. 16 NO. 1 2019
Publisher : Jurnal Ilmiah Telaah Manajemen

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Abstract

The phenomenon of the development of retail business types of supermarkets is becoming increasingly interesting because the fact is not all business people are able to survive optimally. To maintain survival, one way to do is always improve customer satisfaction. The purpose of this study is to develop and test the influence of company image and price perception in influencing satisfaction and its impact on customer loyalty, in order to win the supermarkets competition in Semarang. The sample used was 112 respondents at Giant Semarang Supermarket with a purposive sampling technique, showing data taken from specific targets. The results of the study resulted in a company's image and price perception positively affecting customer satisfaction and subsequently company image, price perception, and customer satisfaction positively affected customer loyalty. The results of the research prove the existence of a corporate image and the perception of image prices have a direct and indirect influence on loyalty by mediating by customer satisfaction, this shows that through corporate image and price perception can create satisfaction which will ultimately form customer loyalty. Keywords: company image, price perception, satisfaction and loyalty
PENGARUH KUALITAS LAYANAN DAN REPUTASI TERHADAP KEPERCAYAAN SERTA DAMPAKNYA PADA KOMITMEN PARTNER KERJA (Studi Pada Layanan Perbendaharaan Biro Keuangan Pemerintah Provinsi Jawa Tengah) Rhameswari, Ayunda; Tjahjaningsih, Endang
Proceeding SENDI_U 2016: SEMINAR NASIONAL MULTI DISIPLIN ILMU DAN CALL FOR PAPERS
Publisher : Proceeding SENDI_U

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Abstract

The purpose of this study to determine the effect of service quality and reputation of the trust of the partners workingin the service of Treasury Bureau of Finance Government of Central Java Province. To determine the effect ofservice quality, reputation and confidence in the commitment to work on the service partner of Treasury Bureau ofFinance Government of Central Java Province. To find out if the trust partner at mediating influence of the qualityof service and commitment to partner reputation to work at the service of Treasury Bureau of Finance Governmentof Central Java Province. The population in this study is that all agencies (SKPD) in Central Java ProvincialGovernment is known to number as many as 50 SKPD and 10 collaborators from outside (private). With a samplingtechnique using census sampling is a way of selecting respondents by taking the overall population is, therefore, asample of 60 respondents. Methods of data analysis using descriptive analysis, test instrument, namely the validityand reliability, test models and hypothesis testing. Based analyst who conducted the study concluded that the qualityof service partially (individual) positive and significant impact on the trust. Reputation partially (individual)positive and significant impact on the trust.Quality of service partially (individual) positive and significant effect oncommitment.Reputation partially (individual) positive and significant effect on commitment.Belief in partial(individual) positive and significant effect on commitment.Trust does not mediate the effect of quality of service andreputation for commitment.Keyword : service quality, reputation, trust, and commitment
PENGARUH KUALITAS PRODUK, CITRA MEREK DAN PERSEPSI HARGA TERHADAP KEPUTUSAN PEMBELIAN (STUDI PADA PELANGGAN TOKO HIJAB NADYA COLLECTION DI SEMARANG) Pratiwi, Nadya Risma; Tjahjaningsih, Endang
Proceeding SENDI_U 2020: SEMINAR NASIONAL MULTI DISIPLIN ILMU DAN CALL FOR PAPERS
Publisher : Proceeding SENDI_U

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Abstract

Penelitian ini memiliki tujuan yaitu menunjukan tentang pengaruh kualitas produk, citra merek danpersepsi harga terhadap keputusan pembelian pada pelanggan toko hijab nadya collection di semarang. tokohijab nadya setiap bulan mengalami naik turun pada penjualan, Merek yang paling meningkat pesat ialahproduk merek pasmina sabiyan dan paling menurun ialah produk merek segiempat saudia. Semua ini bisadilihat dengan cara metode pengambilan sample, sampel penyebaran kuesioner 100 responden. Setelah itumelakukan penyebaran kuesioner secara langsung dengan pelanggan toko hijab nadya collection di semarang.penyebaran kuesioner ada beberapa kriteria, yaitu : pelanggan Toko Hijab Nadya Collection di Semarang danPelanggan yang sudah berusia mencapai 17 tahun karena sudah nilai sudah bisa menggambil keputusansendiri. Setelah data kuesioner tersebut dianalisis dengan menggunakan SPSS versi 23. Rumus untuk mengolahdata antara lain melalui :uji validitas,uji reliabilitas, koefisiensi determinasi (R2),uji F, Analisis regresi linierberganda,uji t. Hasil penelitian ini variabel kualitas produk berpengaruh positif dan signifikan terhadapkeputusan pembelian, variabel citra merek berpengaruh positif tetapi tidak signifikan terhadap keputusanpembelian, variabel persepsi harga berpengaruh positif dan signifkan terhadap keputusan pembelian
Co-Authors ., Nursangadah ., Nursangadah 07.35.02.0724 Andria Ferry Rosmawan 08.05.51.0078 Farid Ali Mustafa 08.05.51.0102 L. Anisia Fatsha 09.05.51.0022 Sholekatun Fadhilah 09.05.51.0055 Bonnietta Dwi Senjani 1142020130 Suyanto 12 4202 0046 Rusmani Budiharjo 12.42.02.0043 Bayu Iriyanto Hutama 13.5202.0022 HadiSubena, 13.5202.0022 1352020087 Qurotul ‘Aini, 1352020087 1352020094 Apriliyana Megawati, 1352020094 Achmad Badjuri Achmad Badjuri Achmad Nurul Huda, 13.05.51.0148 Achmad Nurul Huda, 13.05.51.0148 Adib Saeroji, Adib Adnan Surya Azhari, 13.05.51.0223 Adnan Surya Azhari, 13.05.51.0223 Afinia, Shevila Ah. Fayumi, Ah. Ahmad Sofi’i, 13.05.51.0203 Ali Maskur Alimuddin Rizal Alimuddin Rizal Rivai Amelia Firdausa Duana Anif Maharyani Ayuningtyas Anif Maharyani Ayuningtyas Anita Dyah Wulandari, Anita Dyah Anna Damayanti Arta, Yohanes Primada Dwi Azhari, Putri Basiya, Basiya Basri Basri Bedagama, Fanny Monica H Budiharjo, Rusmani Cahyani, Alya Takwarina Cantika Cahyaning Pangastuti Cecilia Eka Erratna B Danu Prastya Darmawan, Rahmad Tirta Debby Cindy Permatasari Dewi Ayu Pratiwi, 15.05.51.0010 Dewi Handayani Untari Ningsih Dewi Setyani, 12.05.51.0010 Dewi Setyani, 12.05.51.0010 Dian Suprapti Diana Ari Cahyani, 12.05.51.0172 Diana Ari Cahyani, 12.05.51.0172 Diana Yunita Sari, 14.05.51.0264 Diana Yunita Sari, 14.05.51.0264 Dilianto, Sugeng Dwi Budi Santoso Dwi Budi Santoso Ega Tomy Andreawan, 12.05.51.0152 Ega Tomy Andreawan, 12.05.51.0152 Elen Puspitasari Endah Sulistiani, 14.05.51.0066 Enggar Dwi Nastiti, 14.05.51.0248 Erratna B, Cecilia Eka Euis Soliha Fajar, Romi Anugerah Fajarwati, Elliza Fanny Monica H Bedagama Faradisa Agustin Mahmudi Fauziyah, Atikah Nur Febrian Murdi Nugroho Fernanda Nasrullah Firdatun Nisa Fitika Andraini Hafid Alaziz Haryono Haryono Hayuningtias, Kristina Anindita Hayuningtias, Kristina Anindita I Dewa Gede Alit Suwardhana Putra Irawan, Ade Candra Irwinda Amelita Rahmayani, 15.05.51.0059 Iryantini, Yeni Islakhul khoir Ita Ayu Saputri Khoirur Roziqin Kristina Anindita Hayuningtias Latif Rifai Lina Wulandari, Lina luluk tataningtyas M. Helmi Irfani, 14.05.51.0160 Maria E Deviana Marlien Marlien Marlien, RA Maurine Yuliani Meida Maulana Muhammad Ainul Huda Muhammad Azwar Anas, 12.05.51.0094 Muhammad Ikhsan Fifaldyovan Muhammad Ivan Rafly Mukti, Manggala Aji Mulyo Budi Setiawan Musthofa Musthofa Muthia Khanza Nanda, Getcha Olivira Naufal Farid Hibatullah Naura, Sofita Syahla Ndaru Wijanarko Nungki Pradita Nur Zaman Nurul Hidayah, 15.05.51.0065 Oky Sjahrul Syah Pambudi, Bima Andrianto Pambudi, Bima Andrianto Pramudoyo, Safnudi Pranoto Wahyu Wijayanto Pratiwi, Dewi Ayu Pratiwi, Nadya Risma Pribowo, Arief Pungky Sulistyo Wardani, 14.05.51.0009 Purbaningrum, Nila Widi Putri Febri Setyarini Putri Widiastuti, 14.05.51.0137 Putri, Nadya Ananda Hidayat Radyanto, Mohammad Riza Rahesa Wijaya, Yoanita Reza Adi Prabowo, 15.05.51.0007 Rhameswari, Ayunda Rhameswari, Ayunda Rio Anandra Rafli Rizal Fatkhul Rafa, 14.05.51.0175 Saidatus Salamah, 14.05.51.0087 Saidatus Salamah, 14.05.51.0087 Salma Mutiara Priliandani Sam Budiono Saraswati, Effita Dewi Sari, Diana Yunita Sari, Diana Yunita Savila, Dea Septiani Sekar Ajeng Puspitarini Setiana, Nilma Dwi Siti Farhana Zakaria Sodik Mutadun Sri Isnowati Sri Isnowati Sri Retno Hendrawati Sri Wulandari Wulandari, Sri Wulandari Suprapti, Dian Suri Sustikawati, 15.05.51.0191 Syach, Zein Zidane Syamfaizal Akbar tataningtyas, luluk Teguh H Prayitno, Teguh Thifal Oksan Abiyyu Ticha Tiwi, 14.05.51.0146 Tristiana Rijanti Wahyu Nugroho Wahyu Teguh Prasetyo Wahyu Wirasati Wibisono, Hernowo Hardyas Yoanita Rahesa Wijaya Yunardi, Nafa Sabila Dwi Yusuf Bagus Prakosa Zeni Rahmawati