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Journal : Journal of Management and Administration Provision

Assessing the Impact of Internal Control, Accounting Systems, and Organizational Commitment on Financial Accountability through Financial Information Quality Megawati, Megawati; Suyuthi, Nurmadhani Fitri; Hasniaty, Hasniaty
Journal of Management and Administration Provision Vol. 3 No. 3 (2023): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v3i3.325

Abstract

This study investigates the influence of internal control, accounting systems, and organizational commitment on financial management accountability through the quality of financial information at the Penajajam Paser Utara District KPU Office. The research is motivated by the importance of accountability in the context of election organizing bodies, particularly in Indonesia, where elections play a crucial role in democratic processes. Using a quantitative approach, data was collected from the North Penajam Paser Regency General Election Commission Office. The results indicate that internal control and the accounting system do not significantly affect the quality of financial information. However, organizational commitment demonstrates a significant influence on financial information quality. Furthermore, financial management accountability is significantly influenced by both the quality of financial information and internal control, but not by the accounting system or organizational commitment. These findings underscore the importance of organizational commitment and internal control in ensuring financial management accountability in election commissions.
Leadership strategies for Technological Advancement in Makassar City Governance Suyuthi, Nurmadhani Fitri; Hamid, Mulyadi; Saputro, Lukasiwan Eddy
Journal of Management and Administration Provision Vol. 3 No. 3 (2023): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v3i3.330

Abstract

This quantitative study investigates the connection between management strategies and technological development in Makassar City governance. Through a cross-sectional survey layout, statistics have been accrued from a representative sample of Makassar City government officers, specializing in demographic traits, perceptions of management techniques, and technological advancement. Descriptive facts analysis found out insights into the demographic profile of the sample, highlighting the significance of gender range, intergenerational collaboration, and inclusive selection-making techniques in governance. Furthermore, the analysis recognized transformational and visionary management as giant drivers of technological development, aligning with previous research emphasizing their superb effect on organizational overall performance and innovation. Respondents also expressed high perceptions of technological development, underscoring the growing popularity of technology's ability to enhance governance tactics and improve carrier shipping. These findings offer actionable insights for policymakers, practitioners, and researchers, emphasizing the significance of promoting powerful leadership and leveraging generation to pressure innovation and improvement in Makassar City.
The Effect of Work Motivation and Quality of Work Life on the Performance of Employees of the Regional House of Representatives Secretariat in Penajam Paser Utara Regency Hapdayani, Hapdayani; Hamid, Muliyadi; Suyuthi, Nurmadhani Fitri
Journal of Management and Administration Provision Vol. 3 No. 3 (2023): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v3i3.394

Abstract

This study aims to analyze the influence of work motivation and Quality of Work Life (QWL) on employee performance at the Secretariat of DPRD in Penajam Paser Utara Regency. The specific objectives of this research are: 1) to determine and analyze the effect of work motivation on employee performance, 2) to determine and analyze the effect of QWL on employee performance, and 3) to determine and analyze the simultaneous effect of work motivation and QWL on employee performance. The research was conducted at the Secretariat of DPRD in Penajam Paser Utara Regency, East Kalimantan, over a period of approximately 3 months from the submission of the research proposal. The total number of respondents involved in this study was 104 employees, who were selected as the sample. The data analysis method used is multiple linear regression analysis to test the effects of independent variables (work motivation and QWL) on the dependent variable (employee performance). Regression coefficient statistical tests are used to determine the significance of the effects of independent variables on the dependent variable. The results of the study indicate that: 1) Work motivation has a positive and significant effect on employee performance at the Secretariat of DPRD in Penajam Paser Utara Regency. This finding is consistent with the majority of previous studies, which show that work motivation plays a crucial role in enhancing productivity and service quality. 2) Quality of Work Life (QWL) also has a positive and significant effect on employee performance, where a comfortable and supportive work environment contributes to job satisfaction, reduces stress, and increases employee productivity. 3) Simultaneously, both work motivation and QWL have a significant effect on employee performance, with these two variables explaining a substantial portion of the variation in employee performance. These findings emphasize that both work motivation and QWL are essential in creating a supportive work environment that motivates employees to achieve optimal results.
Service Quality and Digitalized System for Motor Vehicle Testing in Makassar (Case Study of the Makassar City Transportation Agency's Motor Vehicle Testing Technical Implementation Unit (UPTD) in 2024) Risdianto, Risdianto; Mujahid, Mujahid; Suyuthi, Nurmadhani Fitri
Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i3.677

Abstract

This study aims to analyze the influence of service quality and the implementation of a digitalization system on the effectiveness of motor vehicle inspection services in Makassar City. The background of this research is based on the local government's efforts to improve transparency, efficiency, and accountability in the vehicle inspection process, in line with developments in information technology. The research method used is a qualitative approach with a descriptive method applied to users of vehicle inspection services, as well as interviews with technical officers.  The results show that service quality comprising reliability, responsiveness, assurance, empathy, and tangible aspects has a significant impact on user satisfaction. In addition, the implementation of digital systems, such as online registration and integration of vehicle test data, has had a positive effect on time efficiency, ease of access, and the reduction of potential illegal levies. The conclusion of this study affirms that improving service quality and digitalization systems simultaneously supports the development of better, more transparent, and accountable public services in the motor vehicle inspection sector.
Human Resource Development Strategy in Improving Service Excellent Agsal, A. Asih Yustiana; Djabar, Sadly Abdul; Suyuti, Nurmadhani Fitri
Journal of Management and Administration Provision Vol. 3 No. 3 (2023): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v3i3.366

Abstract

This research aims to find out the Human resource development strategy in improving Service Excellent at PT. Penjaminan Kredit Daerah (Jamkrida) South Sulawesi, a Regional Owned Enterprise of the South Sulawesi Provincial Government. This research was conducted at PT. Penjaminan Kredit Daerah (Jamkrida) South Sulawesi. The data used were primary data and secondary data. Data collection was done through observation, interview, and documentation techniques. The data that has been collected is then processed and analyzed descriptively through the stages of data reduction, data presentation, and conclusion drawing. The results of this study indicate that to improve Service Excellent at PT. Penjaminan Kredit Daerah (Jamkrida) South Sulawesi, HRD conducts regular training and development to improve service quality so that it is expected to satisfy customers / prospective customers. Training and development of human resources carried out by PT. Penjaminan Kredit Daerah (Jamkrida) South Sulawesi include service excellence training or excellent service which aims to provide the best service to customers/prospective customers and socialization of consumer complaint resolution in Financial Services Business Actors. Good complaint handling will increase consumer confidence, which in turn can also increase consumer loyalty. In the end, customer loyalty will increase the company's revenue potential (profitability). It can be concluded that providing training to employees is the main strategy carried out by the HRD of PT. Penjaminan Kredit Daerah (Jamkrida) South Sulawesi, to increase service excellent and work productivity.
Analysis of Service Quality of Investment and One Door Integrated Service Department of Penajam Paser Utara Regency Katriani, Ariska Nova; Hamid, Muliyadi; Suyuthi, Nurmadhani Fitri
Journal of Management and Administration Provision Vol. 3 No. 3 (2023): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v3i3.380

Abstract

This research aims to analyze community perceptions of the quality of services provided by the Investment and Integrated One-Stop Service Agency of Penajam Paser Utara Regency. The research focuses on five key dimensions of service quality: tangible, reliability, responsiveness, assurance and empathy, with the goal of understanding how each dimension affects public satisfaction with the provided licensing services. The research offers a comprehensive overview of community experiences and identify things that need improvement to enhance overall service quality. The methods used in the research is a descriptive qualitative approach, utilizing in-depth interviews with 50 respondents to collect data. The gathered data were analyzed using an interactive model, which involves categorization and interpretation to identify major themes in community perceptions of the service. This technique provides a deeper understanding of the factors influencing service quality and how these aspects are perceived by the public. The results indicate that, overall, the community has a positive perception of the services provided by the Agency is mean DPMPTSP, particularly in terms of reliability and the professionalism of the staff. However, there are things requiring improvement, such as inadequate facilities and a lack of efficient digital resources. Responsiveness to community feedback is also noted as a things that need enhancement. The research provides concrete recommendations for improving facilities, enhancing responsiveness, and developing digital information systems to increase the overall quality of services.
Analysis of the Implementation of Good Governance Principles in Public Services in Pantai Lango Village, Penajam District, Penajam Paser Utara Regency Alamsah, Andi Nour; Samad, Abdul; Suyuthi, Nurmadhani Fitri
Journal of Management and Administration Provision Vol. 3 No. 3 (2023): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v3i3.381

Abstract

This study aims to analyze the extent to which the principles of good governance are implemented at Kelurahan Pantai Lango in the context of public service. Additionally, it seeks to assess how the application of these principles impacts public services in Kelurahan Pantai Lango. The research employs a qualitative approach. Data were collected through in-depth interviews with various informants, including local officials and community members, to gather qualitative insights into the practices and impacts of good governance in Kelurahan Pantai Lango. The collected data were then analyzed using interactive model analysis techniques. The findings reveal that Kelurahan Pantai Lango has successfully implemented the principles of good governance in public service. These principles participation, transparency, justice, accountability, and efficiency have been applied in various ways aimed at improving public service. The impact of applying these principles on public service in Kelurahan Pantai Lango is positive. Community members reported improvements in information access, participation in decision-making, and service speed.
Co-Authors A, Abdul Samad Abdul Muhid, Abdul Abdul Samad Abdul Samad A Agriyani, Dody Agsal, A. Asih Yustiana Agung Firmansyah Agusman, Agusman Alam, Ryan Saputra Alamsah, Andi Nour Alauddin Alauddin, Alauddin Alda Novitasari Amaliah Amaliah Anne Abdul Rahman Anne Abdul Rahman Anne Abdurrahman Arief, Abd Samad Arif, Nina Fapari Arifin, Adnan Astriya, Delly Bakri, Abdul Majid Basri Basri Bidol, Syamsuddin Dede Puspa Pujia Djabar, Sadly Abdul fitriana, ika Fitriani, Mustaani Fungsiawan Fungsiawan Fungsiawan Ghofar, Fahri Rozani Haerani, Nurul Hamid, Mulyadi Hamid, Siti Hardiyanti Mustaina Hapdayani, Hapdayani Hasniaty, Hasniaty Hatta, Mohammad Haya, Rachmatan Heni Nurhayati Hipzi Rahmadin Noor Hurian Kamela Indriati Amirullah Indriati Amirullah Intan Dyah Pravita Ipmawan, Ipmawan Kahfi, Fahrul Kamarulah, Kamarulah Katriani, Ariska Nova Khaeriyah Khaeriyah Khaeriyah Khaeriyah Kirana, Andi Candra Layuk, Sofyan Patrich Linggi, Tiara Titania Marliana Marliana Megawati - Mohammad Hatta Alwi Muh. Farid Dwi Saputra Muhamad Aji Permana Putra Muhammad A Muhammad Chaerul Muhammad Suryana Muin, Sri Andrianti Mujahid Mujahid Mujahid, Mujahid Mulianti, Esa Muliyadi Hamid Muliyadi Hamid Mutmainna, Mutmainna Nikolas Fajar Wuryaningrat Nur Alim Djalil Nurini, Sri Hesti Nurjannah Nurjannah P, Maysius Pangerang, Andi Facrul Rainfil, Rainfil Ramadani, Triska Rasmika, Rasmika Razak, Darmianti Ridwan, Ridwan Risdianto Risdianto, Risdianto Rosnaini Daga Rr Dian Anggraeni Rusman, Muh. Khairil Said, Asri Samayo, M. Rio Saputro, Lukasiwan Eddy Sepdiansar, Risal Serah, Kapreli Shine Pintor Siolemba Patiro Siswan, Siswan Sri Adrianti Muin St. Rukaiyah Steviani Batti Sudarmini Syam Surahman, Irmadanah Susilowati Susilowati Syahrul Syahrul Syamsul Riyadi Tamrin Tamrin Tamsil, Erni Tiara Erika Amalia Tiara Erika Amalia Triska ramadani Veranita, Veranita Vieronicha Lyu Sipanghona Yahya, Adibah Yasmi, Yasmi Yusiresita Pajaria Yusri Yusri