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All Journal ILMU USHULUDDIN Jurnal Keperawatan Publik (Jurnal Ilmu Administrasi) Jurnal Moral Kemasyarakatan Edukasi Islami: Jurnal Pendidikan Islam YUME : Journal of Management JISIP: Jurnal Ilmu Sosial dan Pendidikan JUPE : Jurnal Pendidikan Mandala Dinamika Governance : Jurnal Ilmu Administrasi Negara Academy of Education Journal Journal of Social Science Economics and Digital Business Review Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Jurnal Administro : Jurnal Kajian Kebijakan dan Ilmu Admiministrasi Negara International Journal of Information Techonology and Education (IJITE) Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance Journal of Innovation Research and Knowledge Jurnal Ilmiah Administrasi Pemerintahan Daerah Journal of Social Science J-CEKI Abdurrauf Science and Society
Fitri Herawati Mamonto
Universitas Negeri Manado
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Nursing Physics Public Health Social Sciences Other

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ANALISIS ETIKA PELAYANAN PUBLIK Timbuleng, Mutiara; Johannes, Ryan Aji; Pangkey, Itje; Mamonto, Fitri Herawati
Jurnal Ilmiah Administrasi Pemerintahan Daerah Vol 15 No 2 (2023): Penyelenggaraan Pemerintahan Daerah
Publisher : Institut Pemerintahan Dalam Negeri (IPDN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiapd.v15i2.3543

Abstract

Ethical considerations in the implementation of public services have serious implications for developing public issues, where negligence in complying with moral principles can result in inequality in public policy. This negative impact can involve individuals or groups who become victims of immoral policies. Public services, as an instrument for improving collective welfare, are threatened with being marginalized due to inadequate services, less than optimal implementation of tasks, and the tendency to prioritize personal and certain group interests. This research aims to analyze Public Service Ethics at the North Sulawesi Province Regional Development Planning Agency Office. The research method used is qualitative descriptive research, with data collection techniques through observation, interviews and documentation. The data obtained was analyzed descriptively qualitatively. The research results show that implementation of the concepts of equal rights, justice, loyalty and responsibility is not yet optimal. In terms of equal rights, it appears that awareness of the importance of providing equal services to all citizens is still low among employees. In the aspect of justice in public services, it is also still hampered by limited facilities, lack of emphasis on honesty, and personal interference which creates inequality. In the dimension of employee loyalty to their duties and responsibilities, it has also not reached the optimal level. Factors such as the dynamics of the work environment, lack of time discipline, resistance to criticism, and lack of awareness of responsibility affect employee performance. Therefore, to improve the quality of public services, it is necessary to carry out improvement efforts that focus on increasing employee awareness, discipline and loyalty to their duties and responsibilities. Implementation of strong public service ethics is the key to creating a service environment that is equal, fair and responsive to community needs.
Understanding Information Technology for increasing Professionality of The State Civil Apparatus in The Regional Forestry Office of North Sulawesi Province Setiawan, Enrico; Mamonto, Fitri H.; Wawointana, Thelma
International Journal of Information Technology and Education Vol. 2 No. 1 (2022): December 2022
Publisher : JR Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62711/ijite.v2i1.95

Abstract

Desired goal achieved by one organization Governance is heavily influenced by quality role Apparatus State Civil. Where is development will could be done in accordance destination if Source Human Resources (HR) used adequate, fine that implementation development National and Regional level. Development this Source Power Humans who are something must absolute both facing _ demands Duty or now and in times to come. Government institutions need human resources who can carry out good governance by utilizing information and communication technology in order to provide better public services. Because the higher the quality of Human Resources, the better the performance, especially in terms of public services now. With existence Settings management Source Power Man in a manner professional, then officials expect _ State Civilians can give maximum contribution as has been expected. However, based on observation beginning researcher that work professional level employee at the forestry office North Sulawesi province still less and need there is study more carry on is ASN professionalism in the Service has problem in connection with professionality work. Method study in Thing this working for answer problem. So, type study this use type study or method study qualitative. Method model study this usually used performance observation and research social. professionalism be measured from terms: Competence Employees, Effectiveness Employee, Efficiency Employees, and Employee Responsibilities. Based on results discussion that has been writer present in chapters before, then writer d concluded that Professionalism Employee Apparatus State Civil Service (ASN) at the Regional Forestry Service of North Sulawesi Province walk with Professional only just needed a number of improvements.
Management of Financial Administration in the General Bureau of Regional Secretariat North Sulawesi Province in the Digital Era Koroh, Yovano Elisa; Sendouw, Recky HE; Mamonto, Fitri H.
International Journal of Information Technology and Education Vol. 2 No. 1 (2022): December 2022
Publisher : JR Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62711/ijite.v2i1.101

Abstract

Regulation Government Number 12 of 2019 Concerning Management Regional Finance also mentions management finance area is whole activities that include planning and budgeting, implementation and administration, reporting and accountability, as well supervision finance area. The purpose of this research is to analyze and describe management administration finance at the General Bureau Regional Secretariat of North Sulawesi Province. The type of research used in this study is descriptive qualitative and the collection technique is by observation, interviews and documentation. Informants in this study are a) Head of the General Bureau Regional Secretariat of North Sulawesi Province, b) Head of Sub-Division of Accounting and Administration of Regional Assets of the General Bureau Regional Secretariat North Sulawesi Province, c) Head Field Planning, Control and Evaluation of Regional Development Bapeda of North Sulawesi Province, and d) Treasurer expenditure General Bureau Regional Secretariat North Sulawesi Province. In general, the results of this research are 1) The management of financial administration at the General Bureau of the Regional Secretariat of North Sulawesi Province has not been effective in accordance with Government Regulation Number 12 of 2019 Concerning Regional Financial Management, this is based on research results that it is known that out of 4 (four) aspects of management financial administration is only the reporting and accountability aspects that have been running effectively while the other 3 (three) aspects are a) Planning and budgeting, b) Implementation and administration , and c) Supervision has not been running effectively , 2) Inhibiting factors management of financial administration at the General Bureau of the Regional Secretariat of North Sulawesi Province are: a) Lack of knowledge of the Head of Finance and Verification Subdivision and lack of accuracy and thoroughness of TAPD b) Limited HR of the Regional Government Budget Team, namely from the North Sulawesi Province Regional Finance and Assets Agency and the North Sulawesi Provincial Bappeda, as well as limited human resources working at the North Sulawesi Provincial Inspectorate (PPUD and Auditor) c) Inadequate financial administration management facilities where the internet connection network system is weak in SIMDA North Sulawesi Province, d) The last inhibiting factor is the low performance of human resources, namely slowness in collecting worksheets , inaccuracy of spending treasurers and PPK, low time discipline of financial managers in issuance, SPD and SP2D finalization
Implementation of Supervision of Development Planning Using and Impact of Information Technology at the Office of Bappeda, Southeast Minahasa District La Abu; Masengi, Evi E.; Mamonto, Fitri H.
International Journal of Information Technology and Education Vol. 3 No. 1 (2023): December 2023
Publisher : JR Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62711/ijite.v3i1.148

Abstract

This research discusses the supervision, and planning, development of the Development Planning Agency (BAPPEDA) Office Southeast Minahasa District. This study aims first, to know and analyze as well as illustrate planning development in the district of Southeast Minahasa. Second, that is a known and analyzed factor determinant of planning development in the Southeast Minahasa district. The type of study is qualitative. The informant main is the Head of the District Development Planning Agency (Bappeda) Southeast Minahasa. Besides That, informant other that is functional nor Apparatus State Civil Service (ASN) in scope Bappeda Regency Southeast Minahasa, head village, Representative Body Village (BPD), figure community, youth and women representatives in the District Ratahan and East Ratahan Southeast Minahasa Districts. Data was obtained through interviews, observation, and documentation. Next, this research analyzed with a technique that the validity of data is based on the belief that with criteria This level existing beliefs already true, That is, stage This part from the validation process. Results of the research show that BAPPEDA supervision in planned programs is Still not enough stable. BAPPEDA still faces challenges in the supervision of planned programs related to development. The challenge in system BAPPEDA's planning lies yet effectiveness supervision, esp related to the extent of the planned programs following the plan beginning. Some of the programs it turns out Not yet following plans that have been set initially. One suggestion is an implementation of e-supervision in planning to get it held in real time.
Digitalisasi Pelayanan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi E-Samsat di Badan Pendapatan Daerah Provinsi Sulawesi Utara Onibala, Marlenda; Masengi, Evi; Mamonto, Fitri
Jurnal Administro : Jurnal Kajian Kebijakan dan ilmu Administrasi Negara Vol. 5 No. 2 (2023): Jurnal Administro: Jurnal Kajian Kebijakan dan Ilmu Administrasi Negara
Publisher : LPPM Universitas Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/administro.v5i2.8309

Abstract

Untuk mengetahui, memahami, menjelaskan dan menerangkan bagaimana Efektifitas Digitalisasi Pelayanan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi E-Samsat dan faktor-faktor yang mempengaruhi Efektifitas Digitalisasi Pelayanan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi E-Samsat di Badan Pendapatan Daerah Provinsi Sulawesi Utara. Adapun metode yang digunakan dalam penelitian ini adalah medode penelitian kualitatif. Sedangkan untuk hasil penelitian yaitu digitalisasi Pelayanan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi E-Samsat di Badan Pendapatan Daerah Provinsi Sulawesi Utara, ternyata belum efektif. Dilihat dari indicator Sosialisasi digitalisasi aplikasi e-Samsat belum efektif dilaksanakan. Mekanisme digitalisasi aplikasi e-Samsat belum efektif, Terbukti bahwa kesadaran dan tanggung akan kewajibannya masih rendah. Hasil ini mengidikasikan bahwa pembinaan, pengarahan, pembimbingan, petunjuk teknis, pelatihan dari petugas belum banyak berhasil dan Sikap/prilaku menerapkan aplikasi e-Samsat bagi masyarakat wajib membayar Pajak Kendaraan Bermotor belum efektif. Adapun faktor penghambat pembayaran Pajak Kendaraan Bermotor dengan Digitalisasi aplikasi e-Samsat karena kurangnya sarana dan fasilitas penunjang, seperti komputer, HP khusus, listrik sering mati, gangguan jaringan internet. Kurangnya pengetahuan dan keterampilan teknis warga masyarakat yang wajib membayar pajak menggunakan media elektronik.
Implementasi Kebijakan Kurikulum Merdeka Pada SMA Negeri 8 Manado Sitorus, Reuni A. M.; Dilapanga, Abdul R.; Mamonto, Fitri H.
Jurnal Administro : Jurnal Kajian Kebijakan dan ilmu Administrasi Negara Vol. 6 No. 2 (2024): Jurnal Administro: Jurnal Kajian Kebijakan dan Ilmu Administrasi Negara
Publisher : LPPM Universitas Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/administro.v6i2.10615

Abstract

Tujuan penelitian ini yaitu untuk mendeskripsikan, menganalisis serta menginterprestasikan efektifitas implementasi kebijakan kurikulum merdeka belajar di SMA Negeri 8 Manado. Penelitian ini menggunakan jenis penelitian kualitatif dengan pendekatan kualitatif deskriptif. Hasil penelitian menunjukkan bahwa implementasi kebijakan kurikulum merdeka belajar di SMA Negeri 8 Manado sudah dilaksanakan dengan baik dan efektif, karena : 1) Implementasi kebijakan kurikulum merdeka belajar sudah melibatkan semua komponen sekolah; 2) Perancangan kurikulum operasional satuan pendidikan SMAN 8 Manado sudah berjalan dengan baik, melibatkan semua komponen yang ada di lingkungan sekolah dengan mengambil peran dan tanggung jawab masing-masing; 3) Berbagai kegiatan P5 dengan ragam tema yang telah dilakukan dapat meningkatkan kepercayaan diri siswa, kemandirian, gotong royong, kebersamaan, kebhinnekaan global, kreativitas dan tanggung jawab, meskipun diakui bahwa masih ada kendala yang dihadapi; 4) Pendampingan minat dan bakat siswa bahwa kegiatan ini sudah dilaksanakan dengan baik sesuai kebutuhan; dan 5) Factor pendukung yaitu frekuensi sosialisasi yang begitu intens, pemberdayaan komunitas belajar, pengaktifan kegiatan MGMP sesuai rumpun bidang studi, keterlibatan BBPMP, BBGP dan stakeholder pemerintah daerah, sedangkan factor yang menghambat dari sisi penyediaan sarana prasarana yang masih perlu ditingkatkan lagi.
Implementasi Kebijakan Kredit Usaha Rakyat (KUR) Di Kota Manado Anglia Runtuwarow; Thelma Wawointana; Fitri H. Mamonto
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 6: Oktober 2024
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i6.6162

Abstract

Penelitian ini bertujuan mendeskripsikan penyaluran dan faktor determinan kebijakan Kredit Usaha Rakyat (KUR) di Kota Manado. Teknik pengumpulan data meliputi observasi, dokumentasi, dan wawancara, dengan analisis deskriptif kualitatif menggunakan model interaktif. Fokus penelitian adalah penyaluran KUR (sosialisasi, persyaratan, manfaat terhadap UMKM, dan monitoring oleh bank) serta faktor determinan (suku bunga kredit). Hasil menunjukkan bahwa implementasi kebijakan KUR di Manado Tahun 2023 belum optimal, terutama dalam sosialisasi program. Meskipun demikian, KUR memberikan dampak positif bagi pengembangan usaha UMKM dengan persyaratan mudah dan suku bunga rendah. Disarankan adanya kerjasama antara pemerintah dan lembaga penyalur untuk meningkatkan sosialisasi dan edukasi persuasif kepada nasabah guna menghindari kendala seperti kredit macet.
Implementasi Kebijakan Izin Usaha Ketenagalistrikan Dinas Energi Dan Sumber Daya Mineral Daerah (ESDMD) Provinsi Sulawesi Utara Micriority Yearsy Maki; Thelma Wawointana; Fitri H. Mamonto
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 6: Oktober 2024
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i6.6163

Abstract

Penelitian ini menganalisis implementasi kebijakan izin usaha ketenagalistrikan di Dinas ESDMD Provinsi Sulawesi Utara dengan fokus pada struktur organisasi, koordinasi antar lembaga, penerapan SOP, serta sikap dan komitmen pemangku kepentingan. Hasil penelitian menunjukkan bahwa meskipun struktur organisasi dan SOP sudah ada, terdapat kendala dalam koordinasi dengan Dinas PMPTSPD dan inkonsistensi penerapan SOP. Penerima izin kesulitan memahami proses perizinan, dan masyarakat merasa kurang sosialisasi. Sikap pemangku kepentingan menunjukkan komitmen, tetapi terbatasnya sumber daya menghambat efektivitas. Rekomendasi penelitian ini mencakup peningkatan koordinasi antar lembaga, optimalisasi SOP, dan sosialisasi kepada masyarakat untuk meningkatkan efektivitas implementasi kebijakan.
Kinerja Pegawai Negeri Sipil pada Sub Bagian Umum Perencanaan, Kepegawaian dan Hukum Dinas Pendidikan dan Kebudayaan Daerah Kota Tomohon Marcelino Semuel Joram Lumi; Jetty E. H. Mokat; Fitri H. Mamonto
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 6: Oktober 2024
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i6.6265

Abstract

Penelitian ini bertujuan mendeskripsikan kinerja Pegawai Negeri Sipil (PNS) pada Sub Bagian Umum Perencanaan, Kepegawaian, dan Hukum Dinas Pendidikan dan Kebudayaan Daerah Kota Tomohon. Penelitian menggunakan metode kualitatif dengan teknik pengumpulan data melalui observasi, wawancara semi terstruktur, dan analisis dokumen. Berdasarkan laporan Rekapitulasi Kehadiran Tahun 2023, ditemukan bahwa dari 44 PNS, terdapat 2 pegawai yang mendapatkan hukuman disiplin ringan dan 2 lainnya menerima teguran tertulis, dengan total akumulasi keterlambatan mencapai 6.842 menit. Hasil penelitian juga mengacu pada laporan Kemendagri (2022) yang mengidentifikasi bahwa 30% PNS dinilai memiliki kualitas rendah, 30% kurang mampu memberikan pelayanan maksimal, dan 10% gagal mencapai target kerja. Evaluasi ini mengacu pada Peraturan Pemerintah Nomor 30 Tahun 2019 dan Undang-Undang Nomor 5 Tahun 2014 yang menegaskan pentingnya objektivitas dalam penilaian kinerja berbasis sistem prestasi dan karier. Temuan ini menunjukkan perlunya peningkatan disiplin, etos kerja, dan kualitas pelayanan PNS.
Implementasi Kebijakan Peraturan Pemerintah Nomor 94 Tahun 2021 Tentang Disiplin Pegawai Negeri Sipil di Dinas Pendidikan Kabupaten Minahasa Landi Wohon; Sisca B. Kairupan; Fitri H. Mamonto
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 6: Oktober 2024
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i6.6336

Abstract

Penelitian ini bertujuan menganalisis implementasi kebijakan yang mengutamakan kepentingan negara di Dinas Pendidikan Kabupaten Minahasa sesuai Peraturan Pemerintah Nomor 94 Tahun 2021 Pasal 4 huruf c. Hasil penelitian mengungkapkan sejumlah permasalahan. Subfokus komunikasi antara atasan penilai dan bawahan yang dinilai menunjukkan kurangnya transparansi, inkonsistensi umpan balik, serta terbatasnya ruang diskusi. Kompetensi penilai mengalami kendala berupa kurangnya pengalaman, konflik kepentingan, serta minimnya pelatihan berkelanjutan. Kondisi sosial budaya penilai dan yang dinilai diwarnai bias relasional, konflik kepentingan, dan komunikasi yang tidak efektif. Struktur birokrasi kepangkatan juga memperlihatkan pengaruh hubungan sosial yang membatasi objektivitas. Disarankan Dinas Pendidikan mengembangkan panduan penilaian, menyediakan pelatihan berkelanjutan, serta meningkatkan kesadaran budaya bagi seluruh pegawai. Selain itu, sistem birokrasi perlu diperkuat melalui mekanisme yang transparan dan responsif.
Co-Authors A R Dilapanga Abdul Rahman Dilapanga ABDUL RAHMAN DILAPANGA Anglia Runtuwarow Ante, Lady Deiby Asiking, Ulfa Suryana Assa , Jalindra Valen Audy G H Lengkong Brain Fransisco Supit Britny Mangundap Buli, Buli Charles Tangkau charles tangkau Elvis M. C. Lumingkewas Ering, Merry Cintamy Evi Elvira Masengi Felini O. Toporundeng Gloria Ervinsky Moningka Glory Mintje Hadirman Hadirman Hadirman, Hadirman Hatidja, Meis M Itje Pangkey Jacob, Reince Ronny Jeane E Langkai Jeane Mantiri Jetty E. H. Mokat Johannes, Ryan Aji Joseph, Daisy G. Jumadil Justman Entjaurau Karuyan, Gretty Amelia Koroh, Yovano Elisa Kusuma, Joanda Arya La Abu Landi Wohon Langkai, Erica Lanny Anggriany Ointu Lexi Lumingkewas Marcelino Semuel Joram Lumi Marthinus Mandagi Meis Hatidja Merry Ering Michael Karundeng Micriority Yearsy Maki Mokat , Jetty J. Monika Alfa Paat Monika Alfa Paat Mowilos, Rebecca C. Musafar Musafar Nikita Kaparang Novia Sumarab Onibala, Marlenda Pinontoan, Victor R. Rahma Alhasni Ratung, Marghareth Rebecca Christy Mowilos Recky H.E. Sendouw Reince Jacob Ressy Mewengkang Rio Simbar Rotty, Viktory Nicodemus Joufree Runtu, Charolina E. S. Deli Amelia Para Sefti Rompas Setiawan, Enrico Simboh, Octavianus D.W Sisca B. Kairupan Sitorus, Reuni A. M. Tangkere, Stenly Imanuel Tarore, Steven Vleike taufan alwany Thelma Wawointana Timbuleng, Mutiara Timbuleng, Mutiara Tumbel, G. H. Tumbel, Goinpeace Handerson Wilson Bogar Wowor, Recky Yana Grice Soway Yolanda Olifia Sengke