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All Journal Buletin Peternakan MATEMATIKA Jurnal NERS Journal of Information Systems Engineering and Business Intelligence Arty: Jurnal Seni Rupa JURNAL KONSELING GUSJIGANG Syntax Literate: Jurnal Ilmiah Indonesia Tunjuk Ajar: Jurnal Penelitian Ilmu Pendidikan JPPI | Jurnal Penelitian Pendidikan Islam Jurnal Ilmu Peternakan dan Veteriner Tropis (Journal of Tropical Animal and Veterinary Sciences) JISIP: Jurnal Ilmu Sosial dan Pendidikan Jurnal Lentera Pendidikan Pusat Penelitian LPPM UM Metro Ekonis : Jurnal Ekonomi dan Bisnis Adi Husada Nursing Journal At-Tajdid : Jurnal Pendidikan dan Pemikiran Islam Bisnis Net : Jurnal Ekonomi dan Bisnis Kosala : Jurnal Ilmu Kesehatan Jurnal Simki Economic Alauddin Scientific Journal Of Nursing (ASJN) PROFETIK: Jurnal Mahasiswa Pendidikan Agama Islam AKADEMIK: Jurnal Mahasiswa Humanis Lentera Perawat Innovative: Journal Of Social Science Research JOURNAL OF HEALTH MANAGEMENT RESEARCH Community Development in Health Journal Synthesis Global Health Journal Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi Diversity Logic Journal Multidisciplinary Socius: Social Sciences Research Journal Neraca Manajemen, Akuntansi, dan Ekonomi International Journal of Patient Safety and Quality Amwaluna: Jurnal Ekonomi dan Keuangan Syariah Humanist Journal Prosiding Konferensi Nasional Ilmu Kesehatan STIKES Adi Husada
Iswati Iswati, Iswati
Universitas Trunojoyo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Analysis of health service quality and its association with patient satisfaction in hospital: A cross-sectional study Cahyo, Danisyah; Kurniawan, Afif; Iswati, Iswati; Erindia, Firnanda
Lentera Perawat Vol. 6 No. 4 (2025): October - Desember
Publisher : STIKes Al-Ma'arif Baturaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52235/lp.v6i4.589

Abstract

Background: Patient satisfaction is a core indicator of healthcare performance and a major determinant of service utilization, trust, and loyalty. The quality of healthcare services is influenced by multiple dimensions, and the SERVQUAL (RATER) framework is widely used to assess patient perceptions of service quality. Evidence from Indonesian maternal and child hospitals remains limited, particularly regarding the role of tangible and interpersonal service attributes. Objective: This study aimed to analyze the association between health service quality based on RATER dimensions and patient satisfaction at RSIA IBI Surabaya. Methods: A quantitative analytic study with a cross-sectional design was conducted among 60 respondents selected using purposive sampling. Data were collected using a structured questionnaire with a four-point Likert scale and analyzed using Spearman Rank correlation to examine the relationship between each RATER dimension and satisfaction levels. Ethical principles were maintained through informed consent, anonymity, and voluntary participation. Results: Most respondents perceived the quality of healthcare services as high across the RATER dimensions, dominated by empathy (65.0%) and tangibles (60.0%). Patient satisfaction was also mostly high (83.3%). All dimensions demonstrated statistically significant correlations with satisfaction (p < 0.05), where tangibles (r = 0.615) and responsiveness (r = 0.592) were identified as the strongest predictors. Conclusion: Health service quality strongly influences patient satisfaction, particularly through physical facilities and responsiveness. Hospitals should prioritize improvements in facility readiness, timely service delivery, and patient-centered communication to enhance satisfaction and loyalty. Future studies involving larger and multicenter populations are recommended to strengthen external validity.
Pengaruh Komitmen Organisasi dan Kepuasan Kerja Terhadap Kinerja Dosen Swasta di Surabaya Iswati, Iswati; Ignatius, Jimmy
Jurnal Simki Economic Vol 6 No 2 (2023): Volume 6 Nomor 2 Tahun 2023
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v6i2.278

Abstract

This study examines the Effect of Organizational Commitment on Job Satisfaction and Performance of Foundation Lecturers in Surabaya. In this study a descriptive research approach was used, while the type of sampling used was stratified random sampling involving 122 respondents, all of whom are foundation lecturers who teach in tertiary institutions with a minimum Masters and Doctoral degree and have worked as lecturers for at least 3 years. The location of the research was carried out in Surabaya and researched foundation lecturers. The analysis technique uses validity, reliability, classical assumption tests (including normality, multicollinearity and heteroscedasticity tests), while all hypotheses are tested using multiple linear regression to see the effect of each variable, with the SPSS application. The results of this study include Organizational Commitment has an effect on Job Satisfaction, Organizational Commitment has an effect on Lecturer Performance.
Pengaruh Servant Leadership terhadap Kepuasan Kerja dan Kinerja Karyawan di STIE IBMT Surabaya Iswati, Iswati; Ignatius, Jimmy; Prastowo, Gatot
Jurnal Simki Economic Vol 8 No 1 (2025): Volume 8 Nomor 1 Tahun 2025
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/jse.v8i1.1092

Abstract

This study aims to examine the Effect of Servant Leadership on Job Satisfaction and Employee Performance at STIE IBMT' Surabaya. Related variables in this study are Servant Leadership, Job Satisfaction and Employee Performance. The method used in this study seeks quantitative methods through distributing questionnaires to get 40 respondents. While the sampling technique in this study was non-probability, through the sample selection methop was purposive sampling and used data analysis techniques in the form of Structural Equation Modeling (SEM). As for the results of the study, among others, the Servant Leadership variable is proven to influence job satisfaction and also employee performance in a positive and significant way.
HEALTH EDUCATION INCREASES KNOWLEDGE OF HYPERTENSION AMONG THE HEALTH CADRES Warsini, Warsini; Kristanto, Budi; Diyono, Diyono; Kristiani, Rina Budi; Iswati, Iswati
SYNTHESIS Global Health Journal Volume 3, Issue 2, 2025
Publisher : SYNTIFIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61543/syn.v3i2.162

Abstract

Background. From year to year, the number of cases of kronis in Indonesia is increasing, and the number of cases of hypertension is at an all-time high. The role of the health cadre is extremely important for the community, supporting health initiatives in both prevention and promotion. This community service aimed to increase knowledge of hypertension among health cadres. Implementation Method. The community service activity was carried out for 2 months, from September 1 to November 10, 2025. There were 29 health cadres participating in the activity, in partnership with the Plombokan Village in Semarang. Health cadres was given health education about hypertension and role of supportive-educative for patients hypertension; 6) guidance and assistance for cadres in implementing health programs aimed at improving the quality of life of patients with chronic diseases in the community. Findings. The level of health cadres' knowledge about hypertension, namely the average knowledge score of cadres, also increased from 70.34 before the activity to 75.86 after the activity. The results of the paired t-test showed a significant p-value = 0.002 (? ? 0.05), suggesting that hypertension health education increased the knowledge of health cadres. Conclusion. Through a combination of several activities in this community service program, cadres showed significant improvement in their knowledge and skills in managing chronic diseases and the Plombokan Village community, thereby improving the quality of life of patients with chronic diseases.
Gambaran Asuhan Keperawatan Psikososial dalam Penatalaksanaan Ansietas Pasien Hipertensi Hakiki, Taj'ja Lintang; Qomariah, Siti Nur; Iswati, Iswati; Tjokro, Silvia Haniwijaya
PROSIDING KONFERENSI NASIONAL ILMU KESEHATAN STIKES ADI HUSADA 2023 Vol 3 No 1 (2025): Prosiding Konferensi Nasional Ilmu Kesehatan STIKES Adi Husada
Publisher : STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/prosiding.v3i1.663

Abstract

Latar Belakang: Hipertensi merupakan penyakit kronis yang banyak dijumpai di masyarakat. Apabila tekanan darah sistolik Iebih besar dari 140 mmHg dan tekanan darah diastoIiknya Iebih besar dari 90 mmHg, maka orang tersebut dikatakan menderita hipertensi. Tujuan penelitian ini untuk menggambarkan asuhan keperawatan psikososial dalam penatalaksanaan ansietas pasien hipertensi. Metode: Desain penelitian ini adalah deskriptif dengan metode studi kasus pada 2 klien dengan Hipertensi Di Wilayah Kelurahan Gundih Kecamatan Bubutan Surabaya. Pengumpulan data dilakukan dengan metode wawancara, observasi, pemeriksaan fisik dan dokumentasi menggunakan format asuhan keperawatan psikososial. Hasil: Pada tahap pengkajian didapatkan tekanan darah diatas nilai normal dan kecemasan yang dapat diangkat menjadi diagnosa ansietas. Intervensi yang dilakukan adalah reduksi ansietas. Implementasi yang dilakukan selama 3 x 1 jam perawatan, Pada tahap evaluasi didapatkan hasil kecemasan menurun klien 1 dan 2 masalah teratasi sebagian intervensi dilanjutkan. Saran: Klien dan keluarga diharapkan dapat saling mengingatkan dalam menjalani pengobatan, minum obat tepat waktu, rutin mengontrol tekanan darah, menghindari makan mengandung garam, minuman kafein.
Analisa Posisi Titik Koordinat Pada Coakan Ujung Magnet untuk Optimasi Performansi Generator Magnet Permanen Iswati, Iswati; Nur, Tajuddin
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i12.62883

Abstract

Performance generator magnet permanen dapat dioptimalkan secara signifikan melalui desain kombinasi antara magnet dan inti stator. Berdasarkan penelitian, keberadaan torque cogging menjadi isu paling krusial dalam aplikasi generator magnet permanen. Oleh karena itu, penunrunan torsi cogging harus dilakukan secara maksimal untuk mencapai kinerja mesin yang optimal. Dalam penelitian ini, dilakukan analisis terhadap model generator magnet permanen yang memiliki konfigurasi 24 slot dan 20 kutub. Sebagai parameter awal, pada penelitian ini melakukan kajian pada mesin magnet permanen dengan desain magnet stator konvesional standard. Pada tahap kedua, dilakukan modifikasi pada ujung magnet berupa magnet edge slotting serta dilakukan evaluasi. Pada tahap ketiga, dilakukan penambahan modifikasi pada mesin magnet permanent berupa dummy slot, dengan demikian terdapat kombinasi desain pada struktur magnet permanen dengan inti stator mesin. Kajian ini secara menyeluruh menganalisis, membandingkan, dan menjelaskan performance mesin magnet permanen dalam beberapa konfigurasi desain. Dalam desain yang direkomendasikan, konfigurasi desain antara magnet dan inti stator dapat ditingkatkan melalui dua parameter utama yaitu magnet edge slotting dan dummy slot di inti stator. Penerapan kombinasi desain tersebut berengaru terhadap penurunan nilai maksimum torque cogging serta mengkatkan frekuensinya. Analisa serta perbandingan nilai torque cogging pada desain yang rekomendasikan dilakukan dengan menggunakan software FEMM 4.2. Dari hasil analisa menunjukkan bahwa desain baru berhasil menurunkan torque cogging hingga 99,47% dibandingkan desain magnet stator konvesional standard, terutama pada kondisi penggunaan dummy slot berbentuk segitiga serta magnet edge slotting dua tahap dengan sudut 4°.
Elderly Patient Safety Management Using Peer to Peer Safety Companion (P2PSC) Intervention Iswati, Iswati; Zakiyah, Ana
Adi Husada Nursing Journal Vol 11 No 2 (2025): Adi Husada Nursing Journal
Publisher : STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/ahnj.v11i2.664

Abstract

Adverse events, particularly falls and medication errors, remain a significant challenge in elderly patient care at home. The Peer to Peer Safety Companion (P2PSC) intervention leverages peer support to enhance patient engagement and safety vigilance. This study aimed to evaluate the effectiveness of P2PSC in reducing fall risk and improving medication adherence among elderly patients at home. A quasi-experimental one-group pretest-posttest design involved 56 elderly participants receiving P2PSC support for 4 days over 2 weeks. Data analysis revealed significant reductions in fall incidents (p=0.001) and improvements in medication adherence (p=0.001). Mean fall risk scores decreased from 12.5 to 9.2, while medication adherence scores increased from 72.5 to 81.3. The P2PSC intervention effectively enhances safety management for elderly patients and is recommended as a supplementary standard in geriatric care management at home.
Co-Authors AA Sudharmawan, AA Abdillah Abdillah Abu Bakar Afifah, Hanifatul Agus Pahrudin Agustini, Ni Putu Christika Aini, Naharin Ainurrohmah, Masyayu Permata Aisyah , Siti Al Faqih, Handini Lutfiana Al-Madany, Fahmi Fauzan Amin, Nadyah Safirah Ana Zakiyah Anggraini, Yunita Diah Ayu Aprillia Maharani, Aprillia Arief Widjadmoko Ashari, Nanda Rizki Aisyah Astuti, Kuntari Puji Azizah, Yesita Nur Bain Khusnul Khotimah bintari, intan galuh Budi Dwi Satoto Budi Kristanto Budiawan, Erik Cahyo, Danisyah Chindy Maria Orizani Dewi Andriani Diyono, Diyono Dwiningtyas, Cornelia Ratna Fadhilla, Alfidha Nur Fajriyah, Novita Faniwati, Faniwati Faozi, Charis Faqih, Abdulloh Febriana, Inan Aditya Firnanda Erindia Fitriyasari , Anis Fitriyasari, Anis Foni, Rostiana Geonarso, Roberto Hakiki, Taj'ja Lintang Heri Cahyono Heri Suroso, Heri Ignatius, Jimmy Ilham, Raden Bagus Mohammad Rifki Febrika Imbiri, Rabecca Paulina Ismawati Ismawati Istifada, Rizkiyani Isya, Firda Nur Kadir, Khairul Azmi Abd Koderi Kristiani, Rina Budi Kuliyatun, Kuliyatun Kurniawan, Afif Lomi, Putri Melinda Luthfia, Renza M. Ihsan Dacholfany M. Omba, Dewi Serlina Maharani, Mei Dita Maharani, Naura Puspa Mamesah, Marline Merke Marampa, Yuliana maulidia, Lutfiatul Miftakhul Huda Muttaqillah, Muttaqillah Nur Bakhtiar Rokhman Nur, Tajuddin Nurchahyani, Sherllis Nurwijayanti Permadi, Lalu Adi Prabowo Adi Widayat Pranata, Emilia Prastowo, Gatot Pratama, Nada Putri Rahmawati, Mela Rismawan, Arbi Rohaningsih, Chusnul Rukmini Rukmini Rumayomi, Stevania Salim, M. Ilham Salim Ilham Saputri, Nia Tika Sarbini Sarbini, Sarbini Siti Aisah Siti Hardiyanti Siti Nur Qomariah Songidan, Junaidi Sugiyarto Sugiyarto Sujino, Sujino Sukarman Sukarman Sulistiyoningrum, Renny Sulistyana, Caturia Sasti Suryoto Suryoto Susanti Susanti Susanti, Kamelia Susila, Wahyu Dini Candra Syafrimen Syafril Tafydah, Alfeny Tjokro, Silvia Haniwijaya Udrayana, Setya B. Udrayana Udrayana, Setya Budhi Wahidin, Anas Nur Warsini Warsini Widi Hartono Widjiatmoko, Arief Wijaya, Hermanto Wiyono, Elviana Putri Yulianti, Tunjung Sri Zahra, Septiani Az