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All Journal Jurnal Kajian Bali WARTA Religious: Jurnal Studi Agama-Agama dan Lintas Budaya Aksara Jurnal Kajian Bahasa, Sastra dan Pengajaran (KIBASP) LINGUISTIK : Jurnal Bahasa dan Sastra Widyadari : Jurnal Pendidikan Jurnal Kepariwisataan dan Hospitalitas Jurnal Manajemen Perhotelan dan Pariwisata Community Empowerment Journal of English Education Program (JEEP) Jurnal Kajian Pariwisata Widyadari : Jurnal Pendidikan TRAVERSE - Journal of Language and Applied Linguistics Aptekmas : Jurnal Pengabdian Kepada Masyarakat Al-MIKRAJ: Jurnal studi Islam dan Humaniora JASL - Journal of Applied Studies in Language Jurnal Ekonomi Manajemen Akuntansi Keuangan Bisnis Digital Jurnal Ilmiah Pariwisata dan Bisnis Gema Wisata Jurnal Riset Rumpun Ilmu Bahasa (JURRIBAH) Yavana Bhasha: Journal of English Language Education Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya Innovative: Journal Of Social Science Research Journal of Business on Hospitality and Tourism Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat Fonologi: Jurnal Ilmuan Bahasa dan Sastra Inggris Journal of Innovative and Creativity Transformasi Masyarakat : Jurnal Inovasi Sosial dan Pengabdian E-Amal: Jurnal Pengabdian Kepada Masyarakat Pelayanan Unggulan: Jurnal Pengabdian Masyarakat Terapan Konstruktivisme : Jurnal Pendidikan dan Pembelajaran Abdi Wisata: Jurnal Pengabdian Kepada Masyarakat Alamtana BJHTCR Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Aksara Jurnal Pendidikan dan Sosial Humaniora Open Access DRIVERset Aksara Jurnal Pengabdian Masyarakat Indonesia
Kadek Ayu Ekasani
Institut Pariwisata Dan Bisnis Internasional
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COMMUNICATION ERRORS IN FOOD AND BEVERAGE SERVICE: AN ANALYSIS OF WAITERS’ INTERACTIONAL COMPETENCE IN VOCATIONAL HOSPITALITY EDUCATION Ekasani, Kadek Ayu; Ida Ayu Gayatri Kesumayathi
Yavana Bhasha : Journal of English Language Education Vol. 9 No. 1 (2026): Volume 9 Issue 1 (2026)
Publisher : Universitas Hindu Negeri I Gusti Bagus Sugriwa Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25078/yb.v9i1.6412

Abstract

Effective communication plays a central role in determining service quality within the hospitality industry, particularly in restaurant settings where waiter–guest interaction directly shapes customer experience. This study investigates common communication errors produced by waiter students in a hospitality education program, focusing on three major dimensions: grammatical accuracy, pragmatic appropriateness, and lexical precision. Employing a qualitative descriptive design, data were collected through observation and transcription of simulated restaurant service interactions involving undergraduate hospitality students. The collected utterances were analyzed to identify recurring patterns of linguistic and pragmatic deviation. The findings reveal that grammatical errors primarily involve auxiliary omission, incorrect tense usage, and improper interrogative formation, largely influenced by first language transfer. Pragmatic errors include overly direct imperatives, insufficient mitigation strategies, and limited empathetic responses in complaint situations, indicating underdeveloped sociopragmatic competence. Lexical errors are characterized by overgeneralization, collocational inaccuracies, and limited use of hospitality-specific terminology, which affect professional credibility and persuasive effectiveness in menu explanation. The study argues that communication challenges in hospitality contexts are multidimensional and extend beyond structural inaccuracies. In restaurant service encounters, language functions not only as a medium of information exchange but also as a representation of professionalism and institutional quality. Therefore, hospitality English instruction should adopt an integrated communicative competence framework that simultaneously addresses grammatical form, pragmatic sensitivity, and lexical specialization. The findings provide pedagogical insights for vocational institutions seeking to align English language training with the communicative demands of international restaurant environments.
Model Pengembangan Potensi Daya Tarik Wisata Berbasis Masyarakat Di Pantai Petitenget Desa Adat Kerobokan I Gusti Ngurah Alit Dwi Saputra; Kadek Ayu Ekasani; Ida Bagus Putra Yadnya
Jurnal Ekonomi Manajemen Akuntansi Keuangan Bisnis Digital Vol. 4 No. 2 (2025): JULI-DESEMBER
Publisher : Badan Penerbitan Fakultas Pertanian Universitas Ratu Samban

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58222/jemakbd.v4i2.1442

Abstract

The results of the study show that Petitenget Beach has great potential to be developed as a community-based tourism destination, which is reflected in natural and cultural wealth, active community participation, and local and spiritual values. However, the development of this destination faces various challenges, such as limited infrastructure, suboptimal local institutions, and environmental pressures. Based on the SWOT analysis, 16 development strategies were obtained and a community-based management model was formulated that emphasizes collaboration, inclusive empowerment, authentic tourism products, digital promotion, and participatory monitoring. This model aims to harmonize cultural preservation and improve the local economy through active community involvement.
Pelatihan English for Workplace Interaction untuk Meningkatkan Kesiapan Komunikasi Calon Pekerja Migran Indonesia Nyoman Surya Wijaya; Kadek Ayu Ekasani
Alamtana: Jurnal Pengabdian Masyarakat UNW Mataram Vol 7 No 2 (2026): Agustus 2026
Publisher : LPPM UNIVERSITAS NAHDLATUL WATHAN MATARAM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51673/jaltn.v7i2.3109

Abstract

Abstract: Kemampuan komunikasi bahasa Inggris merupakan salah satu kompetensi yang diperlukan oleh calon pekerja migran Indonesia untuk beradaptasi dan bekerja secara efektif di lingkungan kerja global. Namun, sebagian besar calon pekerja migran masih memiliki keterbatasan dalam menggunakan bahasa Inggris untuk berkomunikasi di tempat kerja, terutama dalam memahami instruksi, berinteraksi dengan supervisor, dan menyampaikan informasi sederhana. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kesiapan komunikasi calon pekerja migran melalui pelatihan English for Workplace Interaction yang dilaksanakan bekerja sama dengan PT Bali Duta Mandiri sebagai Perusahaan Penempatan Pekerja Migran Indonesia (P3MI). Metode pelaksanaan menggunakan pendekatan English for Specific Purposes (ESP) melalui tahapan analisis kebutuhan, penyampaian materi, diskusi interaktif, simulasi (role play), dan evaluasi menggunakan pre-test dan post-test yang dipadukan dengan observasi kemampuan berbicara (speaking performance), angket umpan balik peserta, dan penilaian dari pihak mitra. Pelatihan diikuti oleh 40 calon pekerja migran Indonesia.. Pelatihan diikuti oleh sekitar 40 calon pekerja migran yang dipersiapkan untuk bekerja di luar negeri. Hasil kegiatan menunjukkan adanya peningkatan kemampuan peserta, yang ditunjukkan oleh kenaikan nilai rata-rata dari 56,2 pada pre-test menjadi 89,0 pada post-test. Selain itu, peserta menunjukkan peningkatan pemahaman terhadap kosakata lingkungan kerja, kemampuan memahami instruksi, penggunaan ungkapan komunikasi fungsional, serta meningkatnya kepercayaan diri dalam berkomunikasi menggunakan bahasa Inggris selama sesi simulasi. Pelatihan ini juga memberikan manfaat bagi mitra melalui penguatan program pembekalan bahasa Inggris yang lebih kontekstual dan sesuai dengan kebutuhan dunia kerja internasional. Dengan demikian, pelatihan English for Workplace Interaction merupakan salah satu strategi yang menunjukkan peningkatan kompetensi komunikasi calon pekerja migran Indonesia sebelum memasuki lingkungan kerja global.
Storynomics Tinggalan Arkeologi: Mediasi antara Motivasi dan Minat Berkunjung ke Candi Tebing Tegallinggah Desa Bedulu Gianyar Bali I Wayan Sukanadi; Denok Lestari; Kadek Ayu Ekasani; Ni Made Ayu Natih Widhiarini
Jurnal Kajian Bali (Journal of Bali Studies) Vol. 12 No. 2 (2022): Volume 12 No 2 Oktober 2022
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JKB.2022.v12.i02.p07

Abstract

For the sake of tourism recovery during the post-pandemic period, a storynomic promotion strategy is currently being developed by Indonesian government, and is considered effective in triggering the curiosity and visiting interest of tourists. This study aims to identify the role of storynomics as a moderating variable in strengthening motivation and interest to visit the Tebing Tegallinggah Temple site in Bedulu village, Gianyar, Bali. First, storytelling stories were collected through field research by interviewing selected informants, as well as randomly distributing questionnaires. Second, historical data and documentation were classified and analyzed qualitatively, while respondents' answers were assessed using Smart PLS. Third, the results of data analysis are presented through narrative descriptions supported by tables and figures for visualization. The results showed that motivation and storynomic had a less significant effect on the visiting interest of the respondents, most of whom were young. This research is expected to speed up the tourism recovery as well as to contribute to the sustainability of archaeological heritage as special interest tourist destination in Gianyar regency in particular and Indonesia in general.
Spiritual Healing: Ragam Bahasa Balian Sebagai Salah Satu Pelestarian Tradisi Lokal di Bali Luh Eka Susanti; Ida Ayu Gayatri Kesumayathi; Kadek Ayu Ekasani; I Gede Made Aditya Agastia
AL-MIKRAJ Jurnal Studi Islam dan Humaniora (E-ISSN 2745-4584) Vol. 5 No. 01 (2024): AL-Mikraj Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i01.6200

Abstract

This research aims to identify the language varieties of Balian and the factors that influence these language varieties. This research is descriptive qualitative with a linguistic and pragmatic theory approach used by Balian. Data collection was done by in-depth interviews with Balians in the hotel. The collected data were then transcribed and thematically coded to identify patterns in language use, such as the use of language, the use of metaphorical language styles, and the sentence structure used. The results found that the balian language variety when communicating with clients is the use of affirmative language, the use of spiritual metaphor style, and the use of imperative sentence structure to direct the client's experience and emotional response during the healing process. Meanwhile, the factors that influence balian language varieties are cultural, spiritual, social, economic, and personal factors. An understanding of these factors helps explain how balians navigate between local traditions and the needs of their clients, as well as how they integrate different elements of language to create effective and meaningful healing experiences. Future studies go more in-depth into analyzing balian language use when viewed pragmatically and therapeutically.
Peran Gaya Bahasa dalam Memperkenalkan Masakan Tradisional Bali di Industri Pariwisata Kadek Ayu Ekasani; Putu Dian Yuliani Paramita; Ida Ayu Gayatri Kesumayathi
Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora Vol. 5 No. 2 (2025): Juni : Khatulistiwa: Jurnal Pendidikan dan Sosial Humaniora
Publisher : AMIK Veteran Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/khatulistiwa.v5i2.5867

Abstract

Penelitian ini bertujuan untuk menganalisis peran gaya bahasa dalam memperkenalkan masakan tradisional Bali kepada wisatawan internasional melalui media promosi digital. Studi ini menggunakan pendekatan kualitatif deskriptif dengan sumber data utama berupa teks promosi pada laman Agoda.com yang memuat narasi tentang beberapa kuliner khas Bali. Hasil analisis menunjukkan bahwa gaya bahasa yang digunakan mencakup personifikasi, hiperbola, dan metafora. Selain itu, ditemukan empat fungsi utama dari gaya bahasa, yaitu fungsi estetika, persuasif, ekspresif, dan identitas. Fungsi-fungsi ini berkontribusi dalam menciptakan citra kuliner Bali yang menarik dan otentik di mata wisatawan mancanegara. Penelitian ini menegaskan bahwa gaya bahasa memiliki kekuatan retoris dan kultural yang signifikan dalam mendukung promosi pariwisata berbasis warisan budaya
Interlanguage Analysis in English Job Interview Practices among Hospitality Vocational Students Ida Ayu Gayatri Kesumayathi; Kadek Ayu Ekasani
Fonologi: Jurnal Ilmuan Bahasa dan Sastra Inggris Vol. 4 No. 3 (2026): September: Fonologi: Jurnal Ilmuan Bahasa dan Sastra Inggris
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/fonologi.v4i3.3009

Abstract

This study aims to examine the forms and patterns of interlanguage among hospitality vocational students in English job interview practices. The study is motivated by the importance of professional communication skills in the international hospitality sector, particularly during global job interviews that require linguistic and pragmatic competence simultaneously. A descriptive qualitative approach was employed, supported by frequency counts of identified errors. Data were collected through job interview simulations, performance observations, interview transcripts, and documentation. The analysis focused on four categories of linguistic errors: morphological, syntactic, lexical, and pragmatic errors. The findings showed that syntactic errors were the most frequent, followed by morphological, lexical, and pragmatic errors. The identified problems included inconsistent tense use, inaccurate sentence structures, inappropriate vocabulary choices in hospitality contexts, and expressions that did not adequately reflect professional international communication. The findings also indicated that communication anxiety and limited exposure to authentic simulation-based learning affected students’ performance during job interviews. This study contributes to Second Language Acquisition (SLA) research by extending interlanguage analysis to professional hospitality communication. Practically, the findings provide a conceptual basis for developing an English Job Interview training model based on error analysis to strengthen the employability and professional communication skills of hospitality vocational students.
Pendampingan Bahasa Inggris Komunikasi Kepada Anak-Anak di Panti Asuhan Yayasan Dharma Jati II Denpasar, Bali: Mentoring English Communication to Children at the Dharma Jati II Foundation Orphanage in Denpasar, Bali Kadek Ayu Ekasani; Ni Made Ayu Natih Widhiarini; I Gede Made Aditya Agastia
Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat Vol. 2 No. 3 (2024): September : Kegiatan Positif : Jurnal Hasil Karya Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/kegiatanpositif.v2i3.1132

Abstract

Community service activities at the Dharma Jati II Orphanage are communicative English language assistance that emphasizes speaking skills. The problem that arises in partners is that there is no English language training and development provided by the orphanage. The desire of the orphanage administrators in improving children's English skills, especially in speaking, is very large considering the importance of mastering English as an international language in this era of globalization. The purpose of this community service is to provide English language assistance to orphanage children so that they are able to improve their English skills, especially in speaking. The method used goes through three stages, namely the preparation stage, the implementation stage, and the evaluation stage. The results obtained from the assistance are a good method to use is role playing with occasionally slipping games that are fun for the orphanage children. In the future, this activity will be carried out more often to help orphanage children improve their English language skills, not only speaking skills, but also in 3 other English language skills, such as reading, writing, and listening.
Corpus-Informed Analysis of Phrasal Verbs in English for Culinary Purposes: Evidence from Indonesian Culinary Students Ekasani, Kadek Ayu; Kesumayathi, Ida Ayu Gayatri; Pambudi, Bondan
Journal of English Education Program Vol. 7 No. 2 (2026)
Publisher : FKIP - Universitas Tanjungpura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jeep.v7i2.108833

Abstract

Phrasal verbs are essential to good procedural communication in ECP Phrasal verbs produced by culinary students while composing real recipes, however, have had limited investigation despite their relevance. This research investigates students' use of phrasal verbs and writing errors in culinary writings. The qualitative method, based on its study design driven by data analysis, examines 120 recipe texts in English written by students at Institut Pariwisata dan Bisnis Internasional Culinary Arts and supplemented with semi-structured interviews. The results identified 342 possible phrasal verbs distributed among six functional types. Food preparation was the most frequently used category (31.6%), followed by mixing and combining (24.0%), cooking & processing (17.8%), kitchen management (13.2%), serving & presentation (8.2%) and finally consumption (5.2%). We did an error analysis which showed 114 misuses of the phrasal verbs. The most frequent error category was particle misuse (36.0%); followed by lexical avoidance errors (28.1%), structural mistakes (24.6%) and register-related ones (11.3%). The results indicate that while students possess a functional knowledge of cooking phrasal verbs, their creative use is constrained by limited lexical variation and only partial mastery of the verb constructions This research also contributes to English for Specific Purposes (ESP) by presenting corpus-informed data on the linguistic phenomenon of phrasal verb use in culinary communication and proposing a functional framework for the analysis of culinary phrasal verbs. The findings suggest the necessity of designing corpus-driven teaching materials and a culinary-specific phrasal verb register to expand both students' linguistic repertoires and occupational communication proficiencies within ECP contexts.
Co-Authors Ade Sintya Devi Adis Audiana Syafri Aditya, I Putu Angga Agastia, I Gede Made Aditya Agung Rizky Fedora Febrawan Alberta, Felicia Johny Anak Agung Istri Putera Widiastiti Ananda , I Wayan Aris Trisna Mega Ananda, I Made Aryanta Apriadi , Gede Ariwidana, I Putu Eka Nova Astina, Made Arya Astrawan , I Kadek Oka Bhuanaputri, Ni Kadek Ajeng Wangi Christhofer Anugrah Singgih Tio Cokorda Istri Sri Apriyani Sudarsana Darmaya , I Gede Denok Lestari Dewi , I Gusti Ayu Melistyari Dijaya , I Gusti Ngurah Ari Dinata , I Putu Sastra Febrawan, Agung Rizky Fedora Felicia Johny Alberta Firman Sinaga Giri, I Dewa Gede Yodya Anggara Gunawan Gunawan I Dewa Ayu Dewi Prasanti I Gede Made Aditya Agastia I Gede Made Aditya Agastia I Gusti Agung Bhisma I GUSTI AGUNG GEDE WIADNYANA . I Gusti Agung Mirah Sanjiwani I Gusti Ayu Agung Dian Susanthi I Gusti Ayu Melistyari Dewi I Gusti Ayu Suwintari I Gusti Ngurah Alit Dwi Saputra I Kadek Udiyana Putra I Ketut Widnyana I Made Gowinda I Made Hadi Purnantara I Nengah Subadra I Nyoman Joni Paranata I Nyoman Sudiarta I Putu Agus Hary Indrawan12 I Wayan Eka Mahendra I Wayan Kiki Sanjaya I Wayan Sukanadi I Wayan Sukanadi I Wayan Wiarta Ida Ayu Adriana Nareswari Ida Ayu Gayatri Ida Ayu Gayatri Kesumayathi Ida Bagus Nyoman Krisna Prawira Yuda Ida Bagus Putra Yadnya Ida Bagus Subrahmaniam Saitya Ismail , Deden Jesyca Amanda Salsabilla Kadek Feni Aryati Kadek Thea Kirana Lina Widiastuti Luh Eka Susanti Luh Eka Susanti Made Wahyu Mahendra . Mahendara, Eka Mirayanti, Ni Luh Diah Muhamad Nova Muliadiasa, Ketut Ni Kadek Ajeng Wangi Bhuanaputri Ni Kadek Yunika Rahayu Ni Luh Diah Mirayanti Ni Luh Gede Liswahyuningsih Ni Luh Ketut Mas Indrawati Ni Luh Putu Daniella Santika Dewi Ni Luh Supartini Ni Made Ayu Natih Widhiarini Ni Made Ayu Natih Widhiarini NI MADE AYU SULASMINI . Ni Nyoman Arini Ni Putu Dian Nirmala Trisna Ni Putu Isha Aprinica Ni Putu Isha Aprinica Ni Putu Putri Widyaningsih Ni Wayan Putri Kariyani Nitayani, Komang Tresia Nyoman Surya Wijaya Pambudi, Bondan Paramartha , I Dewa Gede Nata Paramita, Putu Dian Yuliani Paramitha, I Gusti Ayu Cintya Paulin Yosephanny Pratiwi, Ni Made Niktya Pricilia Putra, I Putu Edy Suardiyana Putu Eka Wirawan Putu Haskara Wijana Putu Junio Figo Budiwan Putu Sabda Jayendra Rahmanita, Yayang Regita, Gde Made Nugraha Rinayanthi, Ni Made Sanjaya , I Wayan Kiki Sanjaya, I Wayan Kiki Saputra, I Gusti Ngurah Alit Dwi Saputra, I Made Wira Saputra, Nyoman Wibawa Semara, I Made Trisna Shirley Maitri Sinaga, Hotmauli Subadra, I Nengah Sudarsana, Cokorda Istri Sri Apriyani Suka, Gabriella Debora Ginting Sulasmini, Ni Made Suwintari, I Gusti Ayu Eka Timotius Prastio Timur , Nizharbenda Vikhan Utik Kuntariati Wardana, Miko Andi Widhyadanta, I Gede Dirga Surya Arya Widhyanti, Ni Kadek Sri Yosephanny, Paulin Yudistira Zulfikri Akbar Respati Yundari, Yundari