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All Journal Journal of Education and Learning (EduLearn) Fokus Bisnis Psikis : Jurnal Psikologi Islami Intizar JIA (Jurnal Ilmu Agama) Jurnal Manajemen Kesehatan Indonesia Jurnal Manajemen Pendidikan JURNAL PENDIDIKAN TAMBUSAI Psychopolytan (Jurnal Psikologi) Inovator : Jurnal Manajemen Manuju : Malahayati Nursing Journal YUME : Journal of Management Aptisi Transactions on Management Aptisi Transactions on Technopreneurship (ATT) Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) International Journal of Business, Law, and Education ETNIK : Jurnal Ekonomi dan Teknik Arus Jurnal Sosial dan Humaniora Almufi Jurnal Pengabdian kepada Masyarakat Jurnal Impresi Indonesia AKADEMIK: Jurnal Mahasiswa Humanis Jurnal Sosial dan Abdimas Indonesian Journal of Behavioral Studies Asian Journal of Management Analytics Journal MISSY (Management and Business Strategy) Moneter : Jurnal Keuangan dan Perbankan Amkop Management Accounting Review (AMAR) Jurnal Pendidikan Guru Sekolah Dasar Majapahit Journal of Islamic Finance dan Management Journal of Innovative and Creativity Majapahit Journal of Islamic Finance dan Management Journal of Social Science and Education Research
Zaharuddin Zaharuddin, Zaharuddin
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Religion Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Neuroscience Nursing Public Health Social Sciences Other

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Analysis of the Effect of the Head of Room's Leadership Style and Nurse's Hand Hygiene Compliance on the Prevention of Nosocomial Infections in Hospital Agustin, Silvi; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.983

Abstract

This study aims to analyze the influence of the leadership style of the head of the room and nurses' handwashing compliance on the prevention of nosocomial infections in hospitals—quantitative research with a survey approach involving 123 respondents with a proportional random sampling method. Data acquisition was done using a questionnaire instrument to measure the perception of leadership style, compliance, and prevention of nosocomial infections, and it was analyzed using a correlation test. The results of the T-test showed a Sig. Value of 0.001 <0.05, and the F test showed a Sig. Value of 0.002 <0.05 with a calculated F value of 41.437 indicating a significant influence between the leadership style of the head of the room and handwashing compliance on the prevention of nosocomial infections. This study concludes that the leadership style of the head of the room and nurses' hand hygiene compliance plays an important role in efforts to prevent nosocomial infections.
Morning Briefing Meetings as a Strategy to Improve Healtcare Workforce and Service Quality Management at the Puskesmas Pembantu Lubang Buaya Jakarta Timur Nurmalita Sari, Hermina; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.994

Abstract

This study evaluates the impact of morning briefing meetings on communication effectiveness, job satisfaction, and service quality at the Lubang Buaya Health Center. Using a quantitative descriptive-analytical method, data were collected from five health workers through structured questionnaires and analyzed with SPSS Version 20. The findings reveal that while morning briefings moderately improved team communication effectiveness (mean = 19.2), their effect on job satisfaction and service quality was not statistically significant. Regression analysis showed that morning briefings accounted for 34% of the variability in job satisfaction but failed to significantly influence service quality or workforce improvement (p > 0.05). Normality tests confirmed the data’s suitability for parametric analysis. Despite positive correlations, the results suggest that morning briefings alone are insufficient to significantly enhance healthcare outcomes, emphasizing the need for additional strategies to improve health worker performance and service delivery.
The Influence of Promotion and Service Quality on BPJS Patient Satisfaction at Clinic "X" Putri, Aulia; Nur Manah, Siti; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.1004

Abstract

First-Level Health Facilities (Fasilitas Kesehatan Tingkat Pertama/FKTP) play a critical role in delivering healthcare services to participants of the National Health Insurance (BPJS) program in Indonesia. Every BPJS participant has the right to select an FKTP that collaborates with BPJS Health based on their preference. Therefore, FKTPs, including clinics partnering with BPJS Health, must actively promote their services and continuously enhance the quality of care to improve patient satisfaction and attract more BPJS participants. This study employs a quantitative, causal approach to examine the influence of promotion and service quality on BPJS patient satisfaction. Using a cross-sectional design and random sampling technique, data were collected through questionnaires from 63 BPJS patients at clinic "X." The data were analyzed using descriptive analysis and multiple linear regression, resulting in the regression equation Y = 1.245 + 0.077 X1 + 0.844 X2. The findings indicate that promotion and service quality significantly influence BPJS patient satisfaction, both individually and jointly, at clinic "X." These results highlight the importance of strategic promotion and continuous quality improvement by FKTPs to ensure optimal healthcare delivery and patient satisfaction among BPJS participants.
The Influence of Digital Marketing and Online Customer Reviews on Clothing Sales Hanif, Hanif; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.1007

Abstract

This research aims to find out (1) whether digital marketing has an effect on clothing sales at Tanah Abang Market Block A, Floor 6, Central Jakarta, (2) whether online customer reviews have an effect on clothing sales at Tanah Abang Market, Block A, Floor 6, Central Jakarta, and ( 3) Does digital marketing and online customer reviews have an influence on clothing sales at Tanah Abang Market, Block A, Floor 6, Central Jakarta. The method used in this research is quantitative with a survey approach. The population in this study were clothing shop owners at Tanah Abang Market, Block A, Floor 6, Central Jakarta, totaling 200 shop owners with a sample size of 186 based on the proportional random sampling technique using the Isac Michael table. The results of the research show that digital marketing and online customer reviews together have a significant influence on clothing sales at Tanah Abang Market, Block A, Floor 6, Central Jakarta, as shown by the results of the R Square coefficient of determination test of 0.960, so it can be concluded that 96% of digital marketing and online customer reviews can influence clothing sales together.
Organizational Culture and Emotional Intelligence on Employee Creativity Sumiyati, Sumiyati; Slamet Riyanto, Agus; Zaharuddin, Zaharuddin; Supriyadi, Supriyadi
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.1019

Abstract

Development and change in an organization as long as the organization exists is an inevitability that cannot be avoided. This research aims to reveal the influence of organizational culture and emotional intelligence on employee creativity. This research is quantitative research with a survey approach. The population in this study were all lecturers and educational staff at Panca Sakti University, Bekasi. The sampling technique used in this research was random sampling. Research data was obtained through organizational culture instruments, emotional intelligence instruments and employee creativity instruments. Before the instruments were used, validity and reliability tests were carried out. The results of instrument testing obtained a valid and reliable instrument. The research results can be concluded 1). Organizational culture has a positive effect on employee creativity; 2). Emotional intelligence has a positive effect on employee creativity; 3). Organizational culture and emotional intelligence stimulantly have a positive influence on employee creativity; The influence of organizational culture and emotional intelligence variables on employee creativity is 83.2%.
The Influence of Leadership and Co-Worker Relationships on Employee Productivity at the Main Clinical Laboratory of Siaga Medika Jakarta Mardhiko, Arief; Zaharuddin, Zaharuddin; Supriyadi, Supriyadi
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.1021

Abstract

This study aims to analyze the influence of leadership and co-worker relationships on employee productivity within the work environment of the Main Clinical Laboratory at Siaga Medika Jakarta. The research employs a quantitative approach using regression analysis, with 15 employees serving as respondents. Data collection was conducted through a structured questionnaire, which was tested for validity and reliability to ensure the accuracy of the findings. The results indicate that both leadership and co-worker relationships have a positive and significant impact on employee productivity. These findings suggest that effective leadership contributes to a structured and motivational work environment, while harmonious co-worker relationships foster collaboration and teamwork, ultimately enhancing overall organizational productivity.
The Role of Internal Communication and Employee Engagement in The Performance of Medical Workers at Klinik Ismail Medika Kusumah, Ismail; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.1025

Abstract

Internal communication and employee engagement are crucial factors in improving the performance of medical workers, especially in clinical environments that demand efficiency, coordination, and high-quality services. This study aims to analyze the role of internal communication and employee engagement in the performance of medical workers at Klinik Ismail Medika. The research method used is a quantitative approach with a survey technique conducted among medical personnel in the clinic. Data were collected through questionnaires measuring the effectiveness of internal communication, employee engagement levels, and medical staff performance. The study results indicate that effective internal communication positively contributes to increasing employee engagement, which ultimately impacts the performance of medical workers. The implications of this study emphasize that clinic management needs to develop more effective internal communication strategies and create a work culture that supports employee engagement to enhance the quality of healthcare services.
The Influence of Work Motivation and Workload on Employee Productivity Yamang, Syahrul Mubarak; Zaharuddin, Zaharuddin; Supriyadi, Supriyadi
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.1026

Abstract

In the era of globalization, competition among companies and institutions has become increasingly intense. This study aims to examine the influence of work motivation on employee productivity, the influence of workload on employee productivity, and the simultaneous effect of work motivation and workload on employee productivity. The research employs a quantitative methodology with a survey approach. Data were collected through research instruments designed by the researchers, including instruments for work motivation, workload, and employee productivity. The results indicate that: (1) work motivation has a positive effect on employee productivity; (2) workload does not have a significant positive effect on employee productivity; (3) work motivation and workload, when considered simultaneously, have a positive effect on employee productivity.
Peran Call Center dalam Peningkatan Efisiensi Layanan Kesehatan di Rumah Sakit X Lestari, Septi Intan; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
Jurnal Pendidikan Tambusai Vol. 9 No. 1 (2025)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v9i1.25553

Abstract

Efisiensi layanan kesehatan menjadi salah satu tantangan utama bagi rumah sakit di Indonesia. Penelitian ini bertujuan untuk mengkaji peran call center dalam meningkatkan efisiensi pelayanan kesehatan melalui pendekatan kualitatif dengan metode deskriptif. Call center, sebagai pusat komunikasi antara pasien dan rumah sakit, berkontribusi dalam mempercepat penyampaian informasi, meningkatkan kepuasan pasien, serta mengoptimalkan proses administrasi. Temuan penelitian menunjukkan bahwa implementasi call center yang efektif dapat mengurangi waktu tunggu pasien, meningkatkan kecepatan respons, serta mengurangi tekanan pada sumber daya rumah sakit. Selain itu, call center mampu meminimalkan kesalahan dalam pengelolaan data pasien melalui sistem digital yang terintegrasi. Namun, terdapat tantangan dalam penerapan, seperti kebutuhan akan integrasi teknologi, pelatihan berkelanjutan untuk staf, dan pengelolaan infrastruktur. Dengan mengatasi tantangan tersebut, rumah sakit dapat meningkatkan efisiensi operasional dan kualitas layanan kesehatan secara signifikan. Artikel ini diharapkan dapat menjadi referensi bagi rumah sakit dalam meningkatkan efisiensi pelayanan melalui optimalisasi fungsi call center.
Parents and high school students’ social interaction Saputra, Muhammad Oktarico; Darmayanti, Kusumasari Kartika Hima; Meyrinda, Jesyia; Zaharuddin, Zaharuddin; Afifah, Sarah; Despiana, Dwi; Fadhli, Muhammad; Winata, Efan Yudha
Journal of Education and Learning (EduLearn) Vol 19, No 3: August 2025
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/edulearn.v19i3.21751

Abstract

Parenting style is an essential factor for social anxiety, but research from different countries showed inconsistent empirical evidence. Therefore, this research examines the influence of parenting style (parental demandingness and responsiveness) on social anxiety among high school students in Indonesia. Four hundred high school students in Palembang City, Indonesia, were involved, with girls (n=244, 61%) and boys (n=156, 39%). The results of path analysis using the Mplus 7 showed that maternal (β=-0.123; p=0.001) and paternal demandingness (β=-0.149; p=0.020) significantly negatively influence social anxiety. For the responsive parenting style, the results found that maternal (β=0.035; p=0.026) and paternal responsiveness (β=0.649; p=0.000) positively influence high school students' social anxiety. Parenting styles explain 35.3% of social anxiety variance. This finding become a reference as a program to intervene in students’ social anxiety based on demanding and responsive parenting styles.
Co-Authors Abdurahman . Adiputra, I Gede Afifah, Sarah Agung KJ, I Dewa Gede Agung KJ Agustin, Silvi Ainisyifa, Rina Ali, Helmiyati Abdullah Alkarny, Uwais Amalia, Ayu Nurul Aulia Putri Budianto, Irawan R.d Budiono, Anshori Bustomi , Rizki Denny Walady Utama Despiana, Dwi Efan Yudha Winata Eko Mawardi, Dwi Elnardy, Mohammad Caesario Hadi Purnomo Halwati, Halwati Hanaffy, Jamal Hanif Hanif Harahap, Uun Novalia Hermanto, Bayu Hikam, Ihsan Nuril Iredho Fani Reza Iskandar, Rhoma Juliharta, I Dewa Gede Agung Kurnia Junaedi, Dudun Junaedi, Dudun Junaedi Kemal Taufiq Kiki Cahaya Setiawan, Kiki Cahaya Krisna Rendi Awalludin Kristiawan, Yedi Kristuti, Erna Kusumah, Ismail Kusumasari Kartika Hima Darmayanti Labiba, Salsabil Inas Laras, Laras Lestari, Septi Intan Mardhiko, Arief Meuthia, Yetti Meyrinda, Jesyia Millah, Fahmi Syaeful Muchsin Muchsin Muhamad Agung Dharmajaya Muhammad Fadhli Ningtyas, Zahra Puspita Nofriandi, Nofriandi Nur Auliya, Nabilla Nur Manah, Siti Nurdin Nurdin Nurmalita Sari, Hermina Nurmansyah Nurmansyah, Nurmansyah Pratikno, Yuni Prihono, Ekak Puri Swastika Gusti Krisna Dewi Putri, Chientya Annisa Rahman Qurotul Aini Rahayu, Yuni Puji Rahmadana, Revano Alfa Ramadhan, Andhito Rista, Nadia Rita Rita Rizki Amaliyah Ruri Fitriyani Rusika, Diah Cahyaning Sahim, Aswin Naldi Salam, Mochamad Darda Darus Salsabella Putri, Moza Thania Saputra, Muhammad Oktarico Sari, Jessica Permata Sembada, Gada Sembiring, Rinawati Setyowati, Retno dwi Slamet Riyanto, Agus Sri Wahyuni Sri Wahyuningsih Suhardi Suhardi Sukemi, Ryna Setyaningsih Sumardi . SUMIYATI SUMIYATI Supriyadi Supriyadi Sutarman, Asep Syarif, Abdul Azis Taufik , Kemal Tuti Herawati Wahyuni, Putri Diana Wahyuningsih, Indriani Wardana, Heri Widi Astuti Widiyasmoro, Adi Widiyastuti, Ari Widyasmoro, Adi Yamang, Syahrul Mubarak Yasin, Muhamad Yuliana Yuliana