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The Effect of Compensation and Promotion on Job Satisfaction with Extrinsic Motivation as an Intervening Variable Hermanto, Bayu; Agung KJ, I Dewa Gede Agung KJ; Prihono, Ekak; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
Moneter: Jurnal Keuangan dan Perbankan Vol. 13 No. 1 (2025): APRIL
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Compensation and promotion of office are two things that the main purpose of a person working. This study aims to determine the influence of compensation and job promotion on employee job satisfaction with extrinsic motivation as an intervening in PT Rumah Sakit Pelabuhan. The research method used a quantitative approach by distributing questionnaires to 89 samples of employees selected through stratified random sampling technique. Research data was analyzed using Partial Least Squares (PLS) through outer and inner test model. The results showed that the compensation effect on job satisfaction and employee extrinsic motivation. While promotion of office has no effect on job satisfaction but has an effect on employee extrinsic motivation. The extrinsic motivation effect on job satisfaction and become intervening compensation and promotion of position to employee job satisfaction in PT Rumah Sakit Pelabuhan. Job promotion system that is less transparent becomes a matter of concern to the company in order to provide maximum employee satisfaction.

Analysis of the Influence of Asset Ratio, Working Capital Ratio, and Cost Efficiency Ratio on Financial Performance Ratio in Commercial Banks in Indonesia in 2017 Millah, Fahmi Syaeful; Zaharuddin, Zaharuddin; Purnomo, Hadi
Asian Journal of Management Analytics Vol. 4 No. 2 (2025): April 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajma.v4i2.14294

The Banking Industry plays an important role for economic development as a Financial Intermediary or intermediary for parties with excess funds and those who need funds. Banks are an industry whose main activity is the collection of funds from the public and then channeling them with the aim of earning income. It is important for banks to maintain public trust. The purpose of this study is to find out and get information about the Analysis of the Effect of Working Capital Ratio (expressed by Capital Adequacy Ratio/CAR, Net Interest Margin /NIM), Cost Efficiency Ratio (Operating Cost versus Operating Income/BOPO), Asset Ratio (Net Performing Loans/NPL, Loan to Deposit Ratio/LDR to Financial Performance Ratio/ Return On Assets/ROA for Commercial Banks on 2017, and to find out how much influence working capital ratios, cost efficiency ratios and bank assets to commercial bank financial performance ratios in Year 2017 Type of Descriptive Quantitative Research,, Data collection techniques using saturated data sampling where all members of the population are used as samples, which means the sample used is the same as the population.

The Influence of Organizational Culture and Work Environment on Employee Performance Mediated by Leadership at the Jakarta Mass Rapid Transit (MRT Jakarta) Station Salam, Mochamad Darda Darus; Zaharuddin, Zaharuddin; Sembada, Gada
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 3 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i3.541

This study is motivated by the organizational demands in the era of globalization and technological disruption to maintain competitiveness through the optimization of human resource performance. The objective is to analyze the influence of organizational culture and work environment on employee performance at PT MRT Jakarta, as well as to evaluate the mediating role of leadership in this relationship. A quantitative approach was employed using a survey method involving 265 respondents selected through accidental sampling from a population of 783 operational station employees. Data were collected using a closed-ended questionnaire based on a five-point Likert scale and analyzed through multiple linear regression, t-test, F-test, and Sobel test. The results indicate that organizational culture and work environment significantly influence employee performance, both directly and indirectly through leadership as a mediating variable. A disciplined, service-oriented organizational culture, a safe and comfortable work environment, and transformational leadership have been proven to enhance performance quality. These findings underscore the importance of synergy between structural and cultural aspects in human resource management policies. The recommended policy implications include strengthening organizational cultural values, improving work environments focused on health and ergonomics, and developing sustainable leadership training programs to support the achievement of strategic organizational goals.

The Influence of Multicultural Services and Religious Background on Patient Satisfaction Through Employee Loyalty at Rosida Midwife Independent Practice, Purwakarta Ainisyifa, Rina; Zaharuddin, Zaharuddin; Junaedi, Dudun
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 3 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i3.572

This study aims to analyze the effect of multicultural service and religious background on patient satisfaction through employee loyalty at Praktek Mandiri Bidan Rosida. This research uses a quantitative approach with a survey method conducted on respondents who have received services at the clinic. The population in this study consisted of all patients who had visited Praktek Mandiri Bidan Rosida, while the sample was determined using specific criteria of service recipients; however, the exact number of respondents is not specified in this abstract. Data were analyzed using path analysis to examine both the direct and indirect relationships among variables. The results show that multicultural service and religious background have a significant effect on patient satisfaction. Furthermore, patient satisfaction is proven to be a significant mediator in shaping patient loyalty. These findings highlight the importance of a service approach that respects cultural and religious diversity to enhance patient satisfaction and loyalty in midwifery care services.

Influence of Competence and Administrative Services on Parents' Satisfaction at SMAIT Thariq Bin Ziyad Bekasi Yasin, Muhamad; Zaharuddin, Zaharuddin; Adiputra, I Gede
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 3 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i3.594

Schools serve as providers of services to learners and the surrounding community, where the effectiveness and quality of these services shape user satisfaction. This study investigates the influence of educator expertise and administrative efficiency on parental satisfaction at SMAIT Thariq Bin Ziyad Bekasi. A quantitative research approach with descriptive and analytical designs was employed, involving 85 respondents selected using the Slovin formula. Data evaluation was performed through t-tests, F-tests, and determination coefficients via SPSS version 25.0. Results show that educator competence partially contributes positively and significantly to parental satisfaction, with an R² of 0.151 (15.1%), while administrative efficiency similarly exerts a significant positive partial effect with an R² of 0.135 (13.5%). When considered together, both competence and administrative efficiency have a meaningful positive impact on parental satisfaction (R² = 0.416 or 41.6%), leaving 58.4% of variation explained by other external factors. These findings highlight the necessity of enhancing both staff capabilities and administrative processes to maximize parental satisfaction.

The Influence of Organizational Culture and Work Environment on Employee Performance Mediated by Leadership at the Jakarta Mass Rapid Transit (MRT Jakarta) Station Salam, Mochamad Darda Darus; Zaharuddin, Zaharuddin; Sembada, Gada
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 3 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i3.541

This study is motivated by the organizational demands in the era of globalization and technological disruption to maintain competitiveness through the optimization of human resource performance. The objective is to analyze the influence of organizational culture and work environment on employee performance at PT MRT Jakarta, as well as to evaluate the mediating role of leadership in this relationship. A quantitative approach was employed using a survey method involving 265 respondents selected through accidental sampling from a population of 783 operational station employees. Data were collected using a closed-ended questionnaire based on a five-point Likert scale and analyzed through multiple linear regression, t-test, F-test, and Sobel test. The results indicate that organizational culture and work environment significantly influence employee performance, both directly and indirectly through leadership as a mediating variable. A disciplined, service-oriented organizational culture, a safe and comfortable work environment, and transformational leadership have been proven to enhance performance quality. These findings underscore the importance of synergy between structural and cultural aspects in human resource management policies. The recommended policy implications include strengthening organizational cultural values, improving work environments focused on health and ergonomics, and developing sustainable leadership training programs to support the achievement of strategic organizational goals.

The Influence of Multicultural Services and Religious Background on Patient Satisfaction Through Employee Loyalty at Rosida Midwife Independent Practice, Purwakarta Ainisyifa, Rina; Zaharuddin, Zaharuddin; Junaedi, Dudun
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 3 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i3.572

This study aims to analyze the effect of multicultural service and religious background on patient satisfaction through employee loyalty at Praktek Mandiri Bidan Rosida. This research uses a quantitative approach with a survey method conducted on respondents who have received services at the clinic. The population in this study consisted of all patients who had visited Praktek Mandiri Bidan Rosida, while the sample was determined using specific criteria of service recipients; however, the exact number of respondents is not specified in this abstract. Data were analyzed using path analysis to examine both the direct and indirect relationships among variables. The results show that multicultural service and religious background have a significant effect on patient satisfaction. Furthermore, patient satisfaction is proven to be a significant mediator in shaping patient loyalty. These findings highlight the importance of a service approach that respects cultural and religious diversity to enhance patient satisfaction and loyalty in midwifery care services.

Influence of Competence and Administrative Services on Parents' Satisfaction at SMAIT Thariq Bin Ziyad Bekasi Yasin, Muhamad; Zaharuddin, Zaharuddin; Adiputra, I Gede
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 3 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i3.594

Schools serve as providers of services to learners and the surrounding community, where the effectiveness and quality of these services shape user satisfaction. This study investigates the influence of educator expertise and administrative efficiency on parental satisfaction at SMAIT Thariq Bin Ziyad Bekasi. A quantitative research approach with descriptive and analytical designs was employed, involving 85 respondents selected using the Slovin formula. Data evaluation was performed through t-tests, F-tests, and determination coefficients via SPSS version 25.0. Results show that educator competence partially contributes positively and significantly to parental satisfaction, with an R² of 0.151 (15.1%), while administrative efficiency similarly exerts a significant positive partial effect with an R² of 0.135 (13.5%). When considered together, both competence and administrative efficiency have a meaningful positive impact on parental satisfaction (R² = 0.416 or 41.6%), leaving 58.4% of variation explained by other external factors. These findings highlight the necessity of enhancing both staff capabilities and administrative processes to maximize parental satisfaction.

DAMPAK BUDAYA ORGANISASI DAN MOTIVASI KERJA TERHADAP EFEKTIVITAS KERJA GURU Nurdin, Nurdin; Zaharuddin, Zaharuddin; Wahyuningsih, Sri
Jurnal Manajemen Pendidikan Vol. 10 No. 3 (2025): Regular Issue
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v10i3.711

Motivated teachers will be better able to optimize three key aspects of learning: classroom management, utilization of learning resources, and control of learning dynamics, all of which require effective leadership support. Teachers work effectiveness reflects the quality of educational management, which is shaped not only by systemic structures but also by the internal dynamics of individual educators. This study aims to analyze the impact of organizational culture and work motivation on teacher work effectiveness. In the context of education, these faktors play an important role in improving the performance and productivity of educators. Using quantitative methods, data were collected through questionnaires distributed to teachers in schools in the MTS Ittihadul Mukhlisin Cibinong Bogor West Java area. The results showed that a positive organizational culture contributed significantly to teacher work motivation, which in turn increased their work effectiveness. In addition, high work motivation was proven to be a strong mediator between organizational culture and work effectiveness. These findings provide important implications for education managers in creating a supportive work environment, as well as motivation-enhancing strategies that can maximize teacher performance.

Implications of Service Quality and Waiting Time on Patient Satisfaction Through Employee Communication at Perwira Community Health Center, Bekasi City Ramadhan, Andhito; Zaharuddin, Zaharuddin; Junaedi, Dudun Junaedi
Majapahit Journal of Islamic Finance and Management Vol. 5 No. 3 (2025): Islamic Finance and Management
Publisher : Department of Sharia Economics Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/mjifm.v5i3.605

This study examines the challenges faced by Puskesmas Perwira Kota Bekasi as a primary healthcare provider in maintaining service quality, where service quality, waiting time, and employee communication are key factors influencing patient satisfaction. The research aims to analyze the implications of service quality and waiting time on patient satisfaction through employee communication at Puskesmas Perwira. Given that efficient and quality healthcare services strongly affect patient perceptions and satisfaction, this study used a quantitative approach with a survey of 100 patients who had received services at the health center. Data were analyzed using path analysis to test direct and indirect effects of independent variables on patient satisfaction, with employee communication as a mediating variable. The findings show that service quality and waiting time significantly influence patient satisfaction, both directly and indirectly, through employee communication. Effective communication by employees is a vital factor in reinforcing the impact of service quality and waiting efficiency. These results provide important implications for Puskesmas management in improving public healthcare services.

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