Article Per Year (5 Year)
p-Index From 2021 - 2026
9.739
P-Index
This Author published in this journals
All Journal Jurnal Manajemen Bisnis Jurnal Manajemen dan Bisnis Sriwijaya JURNAL ILMIAH MANAJEMEN BISNIS DAN TERAPAN Ekonomikawan : Jurnal Ilmu Ekonomi dan Studi Pembangunan Brawijaya Law Journal : Journal of Legal Studies EDUNOMIC : JURNAL ILMIAH PENDIDIKAN EKONOMI FAKULTAS KEGURUAN DAN ILMU PENDIDIKAN EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Ilmiah Econosains Ikonomika : Jurnal Ekonomi dan Bisnis Islam JURNAL DINAMIKA MANAJEMEN DAN BISNIS Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Riset Akuntansi dan Keuangan SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi) Martabe : Jurnal Pengabdian Kepada Masyarakat Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Journal of Humanities and Social Studies Lex Lata: Jurnal Ilmah Ilmu Hukum Kajian Akuntansi Jurnal Muara Ilmu Ekonomi dan Bisnis AKUNTABILITAS: Jurnal Penelitian dan Pengembangan Akuntansi Gema Wiralodra Jurnal Riset Bisnis dan Manajemen Jurnal Darma Agung Jurnal Riset Akuntansi dan Manajemen Malahayati (JRAMM) Journal of Social Science AMAR (Andalas Management Review) Insight Management Journal Jurnal Sosial dan Teknologi Devotion: Journal of Research and Community Service International Journal of Social Service and Research Interdisciplinary Social Studies Jurnal Ekonomi International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Journal of Social Research Proceeding of the International Conference on Family Business and Entrepreneurship (ICFBF) Journal of Comprehensive Science Jurnal Perspektif Pembiayaan dan Pembangunan Daerah Edunity: Kajian Ilmu Sosial dan Pendidikan Journal of Social Science Media Bina Ilmiah Return : Study of Management, Economic and Bussines INJURITY: Journal of Interdisciplinary Studies Jurnal Indonesia Sosial Teknologi Journal of Social Science Enrichment: Journal of Multidisciplinary Research and Development The Manager Reveiew Riwayat: Educational Journal of History and Humanities Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Jurnal Multidisiplin Indonesia Journal of Management, Economic, and Financial EDUNOMIC : JURNAL ILMIAH PENDIDIKAN EKONOMI FAKULTAS KEGURUAN DAN ILMU PENDIDIKAN KIC Sriwijaya Accounting Community Services Proceedings International Conference on Marine Tourism and Hospitality Studies
Marlina Widiyanti, Marlina
Jurusan Manajemen Fakultas Ekonomi Universitas Sriwijaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Physics Public Health Social Sciences Veterinary Other

Published : 107 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 107 Documents
Search

 4   5   6   7   8 
THE INFLUENCE OF SERVICE QUALITY, PRICE PERCEPTION, AND PRODUCT QUALITY FROM PT KERETA API INDONESIA (PERSERO) ON CUSTOMER SATISFACTION AT PT BUKIT ASAM, TBK Saputra, Mohammad Reza; Widiyanti, Marlina; Shihab, Muchsin Saggaff; Maulana, Ahmad
International Journal of Social Service and Research Vol. 4 No. 10 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i10.1066

Abstract

This study examines the factors influencing customer satisfaction of PT Bukit Asam, Tbk regarding the services and products provided by PT Kereta Api Indonesia (Persero) for coal transportation. Customer satisfaction is analyzed based on three key factors: service quality, price perception, and product quality, specifically in transporting coal from the Tanjung Enim Mining Unit to Tarahan Port and Kertapati Pier, which accounted for 32,423,156 tons transported in 2023. The research findings indicate that all three factors—service quality, price perception, and product quality—have a positive and significant effect on customer satisfaction. The contribution of this research is twofold: it provides insights into the direct impact of these factors on corporate customer satisfaction and offers practical recommendations for PT Kereta Api Indonesia (Persero) to enhance its service performance, thereby improving its competitiveness in Indonesia's transportation and logistics sector. Future research could focus on additional factors, such as technological innovation and environmental sustainability, and investigate their influence on customer satisfaction across different industries or regions, offering broader insights into service quality improvement in the logistics industry.
THE INFLUENCE OF LEADERSHIP STYLE AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE AT PT PEGADAIAN RAGIONAL OFFICE REGION III AND PALEMBANG BRANCH Oktaria, Pesta; Widiyanti, Marlina; Yusuf, Muhammad; Hadjri, Muhammad Ichsan
International Journal of Social Service and Research Vol. 4 No. 10 (2024): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v4i10.1094

Abstract

This study was conducted to determine the impact of leadership style and work motivation on employee performance at PT Pegadaian Ragional Regional Office III and Palembang Branch. The data used in this study is primary data, collected directly from employees through structured questionnaires that measure variables such as leadership style, work motivation, and employee performance. A descriptive and inferential approach was employed to analyze the relationships among the study variables. The results showed that leadership style has a positive and significant effect on employees' performance at the regional office level. Work motivation has an important positive effect on employee's performance so that the second hypothesis can be accepted. Leadership styles have a negative effect on the performance of employees at the Regional Office level, while leadership styles and motivational strategies have positive effects on employee performances. The findings of this study offer practical guidance for organizational leaders and HR professionals seeking to optimize workforce performance through tailored leadership and motivation practices, contributing to more effective management strategies within similar corporate and branch-level environments.
The Influence of Brand Loyalty and Service Quality on Product Purchase Decisions at Bank Syariah Indonesia Kartika Sari, Indah; Widiyanti, Marlina; Rosa, Aslamia; Maulana, Ahmad
Journal of Management, Economic, and Financial Vol. 2 No. 5 (2024): Journal of Management, Economics and Finance
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jmef.v2i5.60

Abstract

This research was conducted with the aim of determining the influence of brand loyalty and service quality on product purchase decisions at Bank Syariah Indonesia. The population in this study is all customers who purchase products at Bank Syariah Indonesia in the city of Palembang in 2023-2024. The sample used in this study was 100 respondents with a determination method using purposive sampling. The results of the multiple linear regression analysis show that brand loyalty and service quality have a positive and significant effect on product purchase decisions. In the brand loyalty variable, it is necessary to innovate the types of services and products offered. Where at this time, there are many conventional banks in Indonesia that offer attractive facilities and offers. In terms of service quality variables, it is hoped that Bank Syariah Indonesia can adjust to the number of employees.
Pengaruh Kualitas Produk dan Kualitas Layanan terhadap Keputusan Konsumen Corporate dalam Menggunakan TV Berlangganan MNC Vision di Kota Palembang Putra, M Fitriansyah Eka; Wahab, Zakaria; Shihab, Muchsin Saggaff; Widiyanti, Marlina
AMAR (Andalas Management Review) Vol. 4 No. 2 (2020)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.4.2.1-15.2020

Abstract

Penelitian ini dilakukan bertujuan untuk mengetahui pengaruh kualitas produk dan kualitas layanan terhadap keputusan konsumen corporate dalam menggunakan tv berlangganan MNC Vision di kota Palembang. Populasi dalam penelitian ini adalah seluruh pelanggan corporate aktif MNC Vision di kota Palembang tahun 2020 sebanyak 37 pelanggan. Sampel yang digunakan dalam penelitian ini adalah sebanyak 100 responden dengan menggunakan teknik purposive sampling. Metode pengumpulan data menggunakan kuesioner dan teknik pengolahan data menggunakan analisis regresi linier berganda. Hasil dari analisis menunjukkan bahwa kualitas produk berpengaruh positif dan signifikan terhadap keputusan konsumen corporate dalam menggunakan tv berlangganan MNC Vision di kota Palembang. Kualitas layanan berpengaruh positif dan signifikan terhadap keputusan konsumen corporate dalam menggunakan tv berlangganan MNC Vision di kota Palembang. Kualitas produk pada MNC Vision diharapkan dapat menampilkan channel-channel khusus atau channel yang berbeda dari provider TV berlangganan lain. Kualitas layanan dapat memberikan perhatian apabila terjadi gangguan atau trouble dengan memberikan respon yang cepat dan tanggap.
Pengaruh Celebrity Endorser, Online Advertising dan Word of Mouth terhadap Minat Beli Konsumen pada E-Commerce Tokopedia Algiffary, Muhammad Arief; Wahab, Zakaria; Shihab, Muchsin Saggaff; Widiyanti, Marlina
AMAR (Andalas Management Review) Vol. 4 No. 2 (2020)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.4.2.16-31.2020

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh celebrity endorser, online advertising dan word of mouth terhadap minat beli konsumen pada e-commerce Tokopedia. Populasi dalam penelitian ini adalah masyarakat Indonesia pengguna media sosial Instagram berusia 15-34 tahun yang merupakan pengguna pasif atau belum menggunakan e-commerce Tokopedia pada tahun 2020. Sampel dalam penelitian ini sebanyak 100 responden dengan menggunakan teknik purposive random sampling. Metode pengumpulan data menggunakan kuesioner yang disebar melalui google form dan teknik pengolahan data menggunakan analisis regresi linier berganda. Hasil dari analisis menunjukkan bahwa celebrity endorser berpengaruh positif dan signifikan terhadap minat beli konsumen pada e-commerce Tokopedia. Online advertising berpengaruh positif dan signifikan terhadap minat beli konsumen pada e-commerce Tokopedia. Word of mouth berpengaruh positif dan signifikan terhadap minat beli konsumen pada e-commerce Tokopedia. Hasil penelitian ini dapat digunakan sebagai masukan bagi Tokopedia dalam upaya untuk dapat meningkatkan minat beli konsumen.
Pengaruh Stres Kerja dan Kepuasan Kerja Terhadap Komitmen Organisasi pada PT Semen Baturaja Tbk. Ningsih, Hana Lestari; Perizade, Badia; Hanafi, Agustina; Widiyanti, Marlina
AMAR (Andalas Management Review) Vol. 4 No. 2 (2020)
Publisher : Management Institute Faculty of Economics Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/amar.4.2.32-45.2020

Abstract

Penelitian ini dilakukan bertujuan untuk mengetahui pengaruh stres kerja dan kepuasan kerja terhadap komitmen organisasi karyawan PT Semen Baturaja Tbk. Populasi dalam penelitian ini adalah seluruh karyawan tetap PT Semen Baturaja (Persero) Tbk tahun 2020 sebanyak 894 karyawan. Sampel yang digunakan dalam penelitian ini adalah karyawan pada Division Strategic Planning & Corporate Performance Management, Division Sales, Division Marketing dan Division Logistic yaitu sebanyak 107 karyawan yang didapatkan melalui teknik purposive sampling. Metode pengumpulan data menggunakan kuesioner dan teknik pengolahan data menggunakan analisis regresi linier berganda. Hasil dari analisis regresi linier berganda menunjukkan bahwa stres kerja berpengaruh signifikan terhadap komitmen organisasi karyawan pada PT Semen Baturaja (Persero) Tbk, demikian pula kepuasan kerja berpengaruh signifikan terhadap komitmen organisasi karyawan pada PT Semen Baturaja (Persero) Tbk. Kepuasan kerja merupakan variabel yang dominan dalam mempengaruhi komitmen organisasi. Kepuasan kerja perlu dioptimalkan terutama dalam hal pemberian gaji karyawan dan kesempatan promosi. Dengan sesuaianya harapan karyawan dan realita di organisasi serta stres kerja yang bisa dikelola dengan baik maka dapat mempengaruhi komitmen organisasi karyawan.
The Influence of Transformational Leadership Style and Work Motivation on the Performance of PT Tara's Outsourced Employees in the Maintenance Work Unit of PT Bukit Asam Kertapati Pier Unit Oktariadi, Satria; Widiyanti, Marlina; Yusuf, Muhammad; Hanafi, Agustina
Jurnal Multidisiplin Indonesia Vol. 3 No. 7 (2024): Jurnal Multidisiplin Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jmi.v3i7.1668

Abstract

This study was conducted to determine the influence of transformational leadership style and work motivation on the performance of PT Tara's outsourced employees in the PT Bukit Asam Dermaga Kertapati Unit maintenance work unit. The population and sample in this study are all PT Tara's outsourced employees in the PT Bukit Asam Kertapati Pier Unit maintenance work unit in 2023-2024, with as many as 33 employees using the census method. The results of multiple linear regression analysis show that transnational leadership style and work motivation have a positive and significant effect on employee performance. In a transformational leadership style, it is hoped that the role of the boss can provide opportunities for employees to provide opinions. Work motivation: it is hoped that the boss can provide fair input to employees so that fellow employees can establish good relationships.
The Effect of Intellectual Capital, Debt to Equity Ratio, Total Asset Turnover and Current Ratio on Profitability in LQ45 Companies Listed on the Indonesia Stock Exchange Khotimah, Maufiroh Titik; Adam, Mohamad; Widiyanti, Marlina; Thamrin, Kemas Muhammad Husni
Jurnal Multidisiplin Indonesia Vol. 3 No. 8 (2024): Jurnal Multidisiplin Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jmi.v3i8.1781

Abstract

The purpose of this study is to obtain empirical evidence of Intellectual Capital, Debt to Equity Ratio, Total Asset Turnover, Current Ratio on Return on Asset listed on LQ45 the Indonesia Stock Exchange. The sampling technique used purposive sampling, the research samples obtained totaled 20 companies with quarterly research period from 2020-2022 so that there were 60 units of analysis. The research design was quantitative descriptive. The analysis technique in this research is multiple regression analysis method. The results showed that IC and TATO has a significant positive effect on Profitability, DER and CR have no effect on profitability. The implication of this research is that companies must pay attention to IC and TATO that can affect profitability so that company profitability can increase.
The Effect of Work Motivation and Work Discipline on Employee Performance Rozi, Fahrur; Widiyanti, Marlina; Yusuf, Muhammad; Ichsan Hadjri, Muhammad
Jurnal Multidisiplin Indonesia Vol. 3 No. 11 (2024): Jurnal Multidisiplin Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jmi.v3i11.1982

Abstract

This study was conducted with the aim of determining the influence of work motivation and work discipline on employee performance (case study on PT Kilang Pertamina Internasional RU III Plaju). The population in this study is all employees at PT Kilang Pertamina Internasional RU III Plaju as many as 868 employees in 2024. The sample used in this study was 148 respondents using the proportional random sampling method in determining the sample. The results of multiple linear regression analysis show that work motivation and work discipline have a positive and significant effect on employee performance. Work motivation is expected for PT Kilang Pertamina Internasional RU III Plaju to form work team members that need to be adjusted to the appropriate level of education, appropriate work experience, and additional skills possessed by employees. Work discipline, the application of sanctions for employees who have been warned not to repeat their mistakes. In addition, the use of protective equipment at work needs to be maintained to avoid work accidents.
The Effect of Financial Performance on The Value of Companies in The Banking Sector: The Role of Good Corporate Governance as a Moderation Variable Panca Putra Kusuma, Riky; Widiyanti, Marlina; Malinda, Shelfi; Adam, Mohamad
Interdiciplinary Journal and Hummanity (INJURITY) Vol. 2 No. 8 (2023): INJURITY: Journal of Interdisciplinary Studies.
Publisher : Pusat Publikasi Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58631/injurity.v2i8.114

Abstract

The purpose of this study is to obtain empirical evidence of the influence of profitability (Return On Assets and Return On Equity), BOPO, Credit Risk (NPL ratio) and the role of Good Corporate Governance as a moderating variable on the Value of Banking Companies listed on the Indonesia Stock Exchange. The sampling technique used purposive sampling, the research samples obtained totaled 13 companies with a research period from 2017-2021 so that there were 65 units of analysis. The research design was quantitative descriptive. The analysis technique in this research is multiple linear regression analysis method with interaction test. The results showed that ROA has a significant positive effect, ROE has a significant negative effect on firm value. Meanwhile, BOPO, NPL and GCG have no effect on company value. GCG as a moderating variable moderates ROE on firm value however, it cannot moderate the effect of ROA, BOPO and NPL. The implication of this research is that companies must pay attention to profitability and those that can affect stock prices so that company value can increase.
Co-Authors -, Zunaidah Abdul Rahman Adam, Muhamad Adzra, Shafira Afrian, Rendy Agung Pratama Agustina Hanafi Ahmad MAULANA Ahmad Rifani Irham Ahmad Sahara Ahmad Syathiri Andi Ricardy Purba Andriana, Isni Anggraini, Alia Annalisa Yahanan Antonius W Nugroho Aprizal*, Aprizal Ardiansyah a Arief Hidayah, Ryanza Aryanty, Yessie Aslamia Rosa Asmawati Asmawati Azra, Annisa Auliya Badia Perizade Badia Perizade, Badia Balkhis, Kamelia Bambang Suseno Bayu Anggara Silvatika Bayu Hardiono Billy Ramadha Chandra, Fika Delly Marda T Deviantara, Marissa Diah Natalisa, Diah Dian Eka Dina Nurhikmawaty Dwi Astuti Dwi Rahmadanti Dwithia Chan Yo Putri Egbunike Chinedu Eko Prayitno Ema Yuliani Endi Djoyo Negoro W Fahrur Rozi Farakhan Zaki, Putra Febrian Febrian Ferdinan Ferdinan Fida Muthia Fitriandi, Tan FRISKA DWI ELFINA Fuadah, Lukluk Fuadah, Luluk Gayuh Raditya Perdana GITA LYANI PRATIWI Gunawan, Rais Hafiz Hafiz Hartas, M. Arief Nur Wibowo Hendra Hadiwijaya heni suryaningsih Husni Thamrin, Kemas Muhammad ihzamahendra, Ihzamahendra Imas Permatasari Inten Meutia Isnurhadi . ISNURHADI . Isnurhadi h Isnurhadi Isnurhadi Isnurhadi Isnurhadi Isnurhadi Isnurhadi Iyakrus Jovialco Sasongko Kadir, Syahruddin Karimudin, Yos Kartika Sari, Indah Kemas M. Husni Thamrin Khotimah, Maufiroh Titik Kristin, Julie Kuncahyo, Heru Lency Puspa Sari Lesi Hertati Lesi Hertati Lisan, Rio Juni Luana, Mona M Gilang Ramadhan M. Yusuf Malinda, Novirianti Malinda, Shelfi Marzuki Marzuki Mohamad Adam Mohamad Adam Mohamad Adam mohammad adam, mohammad Mu'izzuddin Mu'izzuddin Muchsin Saggaf Shihab Muchsin Saggaff Shihab Muhammad Arief Algiffary, Muhammad Arief Muhammad Hatta Muhammad Husni Thamrin, Kemas Muhammad Iqbal Djohan Muhammad Kemas Husni Thamrin Muhammad Yusuf Muizzuddin Muizzuddin, Muizzuddin Mukhtaruddin Mukhtaruddin Nabila Salsabella Ningsih, Hana Lestari Nova, Selvia Mely Novita Sari Okoroji Nma Okechukwu Okoye Nonso Oktaria, Pesta Oktariadi, Satria Otniel Safkaur Palupi, Kartika Panca Putra Kusuma, Riky Parama Santati Pradhana, Nugraha Adhi Pramana, Tika Purwanto . Putra, Levi Kusuma Putra, M Fitriansyah Eka Qowiyyul Adib, Hanaf RAFIQOH . Rafsanjani, Muhammad Rahmadi, Muhammad Rahman, Beno Ramzani, Aan Sa'adah Yuliana Saggaf, Muchsin Saggaff Shihab, Muchsin saleh, rinaldy Salimah, Raudhatu SAMADI W BAKAR Saputra, Mohammad Reza Sari, Diah Maya Sari, Endriana Luckita Sari, Nyimas Nurmelita Satria, Berry Setiady, Hendy Shihab, Muchsin Saggaf Sihab, Muchsin Saggaff Sindyania, Sindyania Sulastri Sulastri Sulastri Syunikitta, Mirwanti Taufik . Thamrin, Kemas Muhammad Husni Thamrin, Kms. M Husni Virgin Vinenzia Wijaya, Nurshanti WK, Wita Farla Wusqo, Urwatul Yos Kamarudin Yuandita, R. A. Firy Yulia Hamdaini Putri YULIA SAFTIANA, YULIA Yuliani . Yuliani Yuliani Yunita Risma Rusmasari Yunita, Dessy Yusiresita Pajaria Zakaria Wahab zakaria wahab Zakaria Wahab Zakaria Wahab, Zakaria Zunaidah Zunaidah