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Yani Restiani Widjaja, Yani Restiani
Universitas Adhirajasa Reswara Sanjaya
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Journal : Journal of Economics and Social Sciences

 1 
The Contribution of The Digital Marketing Mix to Reliability and Its Impact on Patient Revisit Interest and The Achievement of Monthly Turnover Targets Destyoningtyas, Rizki Ashary; Rohendi, A.; Widjaja, Yani Restiani
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 1 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i1.707

Abstract

The tight business competition requires every beauty clinic to develop strategies that are attractive to customers. This includes providing the best service and ensuring customer satisfaction with fast treatment results. This study aims to determine the contribution of digital marketing mix to patient satisfaction, to determine the impact between patient satisfaction and patient re-visit interest and to determine the impact between patient re-visit interest and the achievement of monthly turnover targets at the Lavees Caman Clinic, Bekasi. The research method used in this study is a quantitative method. The population and sample in this study were patients at the Lavees Caman Clinic, Bekasi. The population and sample of this study were 100 patients. The results of the study showed that the digital marketing mix contributed positively to patient satisfaction at the Lavees Caman Clinic, Bekasi. Patient satisfaction at the Lavees Caman Clinic, Bekasi contributed positively to increasing the interest in repeat visits and the interest in repeat visits of patients contributed positively to achieving the target turnover at the Lavees Caman Clinic, Bekasi. From the results of this study, it is expected to increase patient satisfaction and encourage repeat visits at the Lavees Caman Clinic, Bekasi, it is important to continue to develop effective digital marketing strategies, the main focus should be on improving the quality of service and patient experience, accompanied by the implementation of programs that are attractive to patients to return, such as discounts or exclusive benefits and the use of patient feedback is crucial to make improvements to services that suit their needs.
The Effect of Work Ethic, Tenure, and Facilities on Employee Productivity at PKU Muhammadiyah Aghisna Kroya General Hospital Firdaus, Arsya; Andriani, Rian; Widjaja, Yani Restiani
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 1 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i1.799

Abstract

This study aims to analyze the influence of work ethic, length of service, and facilities on employee productivity at RSU PKU Muhammadiyah Aghisna Kroya, both partially and simultaneously. The approach used is quantitative with a descriptive survey method. Data were obtained through questionnaires distributed to 167 respondents selected using simple random sampling techniques. Data analysis was carried out using statistical tests, including univariate analysis, bivariate with Pearson and Chi-Square correlation tests, and multivariate analysis with multiple linear regression to evaluate the simultaneous influence of independent variables on employee productivity. The results showed that work ethic has a positive and significant effect on employee productivity. Length of service has an effect on productivity, although the level of influence is lower than work ethic. Work facilities have a significant effect on productivity, indicating that the availability of adequate facilities can increase work effectiveness. Simultaneous analysis shows that work ethic, length of service, and facilities together affect employee productivity, with a coefficient of determination (R²) value indicating that these three variables are able to explain most of the variation in productivity. Efforts to increase productivity can be made by strengthening work ethic, optimizing length of service, and providing better facilities for employees.
The Effect of Workload, Work Environment, Individual Factors and Work Motivation on Work Stress of Health Workers at Pratama Nurjaya Clinic Silvania, Grace Ayu; Bagenda, Wahyuddin; Widjaja, Yani Restiani
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.991

Abstract

The purpose of this study is to determine the influence of workload, work environment, individual factors and work motivation on work stress of health workers. The research population was 33 health workers. The sampling technique used is to include all health workers at the Pratama Nurjaya Clinic, namely by census. This type of research is quantitative research. The statistical instrument used was multiple regression analysis using validity, reliability and classical assumption tests. Based on the results of the study, it was found that there was an influence between workload (p = 0.022), work environment (p = 0.007) and work motivation (p = 0.030) on the work stress of health workers partially and it was found that there was no influence of individual factors (p = 0.343) on work stress. The most dominant factor affecting work stress is the work environment.
The Relationship Between Work Shifts and Changes in Vital Signs of Health Workers: A Quantitative Study in Amalia Medika Pelalawan Riau Hospital Pertiwi, Shanti Asih; Wahyudi, Bayu; Widjaja, Yani Restiani
Journal of Economics and Social Sciences (JESS) Vol. 4 No. 2 (2025): Journal of Economics and Social Sciences (JESS)
Publisher : CV. Civiliza Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59525/jess.v4i2.1172

Abstract

This study aims to determine the effect of work shifts on changes in vital signs of health workers at Amalia Medika Pelalawan Riau Hospital, including blood pressure, pulse frequency, body temperature, respiratory frequency, and oxygen saturation. The method used is verifiable quantitative research with a comparative design. The research population is all health workers who work with a shift system at Amalia Medika Pelalawan Riau Hospital as many as 26 people, who are used as samples with total sampling techniques. Data collection was carried out through observation, questionnaires, and documentation, then analyzed with the Chi-Square test to determine whether or not there was a correlation of work shifts on changes in vital signs. The results of the study showed that work shifts did not have a significant effect on changes in vital signs of health workers. The Chi-Square test on blood pressure produces an Asymp value. Sig 0.444, at a pulse frequency of 0.428, at a body temperature of 0.744, at a respiratory rate of 0.541, and at oxygen saturation of 0.838, are all greater than 0.05. These findings indicate that the difference in morning, noon, and night shifts did not cause significant changes in the vital signs of health workers at Amalia Medika Pelalawan Riau Hospital. This condition shows that the shift management implemented by hospitals relatively does not cause measurable physiological impairment in health workers, although other factors such as subjective fatigue or circadian rhythm disturbances still require attention.
Co-Authors ,, Purwadhi A. Rohendi, A. Ade Mubarok Adnan Ginanjar Agustina Araufi Ahmad Ahmad Ali Amran Ali Amran Andhita Dian Dini Andi Karisma Anggun Desilia Apriana Clara Ardanti, Rizkia Ima Arumjati, Vernilina Oktaeighta Arumjati, Vernillina Oktaeighta Aryo Wibisono Asriansyah Asriansyah As’ady, BJ. Azmy Awwalunisa Aprilia Wijaya Ayomi, Anasthasia F M Bagenda, Wahyuddin Bayu Wahyudi Budijono, Rudy Catur Martian Fajar Cecep Darmawan, Cecep Chitrayuni, Wilsa Dasrun Hidayat Deden Edwar Yokeu Bernardin Destyoningtyas, Rizki Ashary Dewi, Nyoman Nila Dhea Indriani Dhea Indriani Dhian Tyas Utami Dimyati, Ferry Dwinta Mulyanti Eduardus Raditya Kusuma Putra Emanuela, Febrina Endah Pujiastuti Eneng Kamelia Erliany Syaodih Ermiati Ermiati Fanny Fardiyani Fatimah, Jardinia Dian Fauzan Febi Dwi Jayanti Rahmat Febi Dwi Jayanti Rahmat, Febi Dwi Jayanti Febrina Emanuela Feronica Melinda Muskitta Firdaus, Arsya Firdausa, Kiko Erynio Fitriasari, Nur Gani Nurdiyana Ginting, Agustina Br. Habibie, Ariyanto Hakim, Bagus Lukman Hapa, Maria Hapid, Reza Heni Rohaeni Heni Rohaeni Herlina, Nina - Hidayati, Wida Humaera, Namira Nita Indah Dwi Mentari Indah, Sonia Fillahi Irawati, Irfa Irma Sri Widhiyanti Irpan Nugraha Irpan Nugraha, Irpan J. Junius Juliana, Dewi Sri Junius, J. Karlinawati, Ni Made Devi Santi Kusharini, Omitta Yuliastuti Langingi, Gerald Hendriks Larasati Larasati Lestari, Nike Dwi Putri Lia Mirawati Lidwina Kasiani Meylina Lukas, Denny Christian M. Rizal Fauzi Maharani, Ardelia Maharani, Dessy Mahardika, Yudia Mahmudah, Nisa Makmur, Afifah Idelma Manik, Sitti Lolo Sundari Margaretna, Nur Fitri Marlena, Ena Masuni, Evi Mayang Wulandari Mayang Wulandari Mochamad Reza Nanda Eka Putri Nanda Sari, Dhiastika Niluh Dewi Ratnasari, Niluh Dewi Nining Handayani Nisa Mahmudah Novita Serliana, Novita Novriyanti, Tika Nurdiyana, Gani Nurhalisa Putri Nurhidayati, Ira Nurwijayanti Octavyani, Yanti P. Purwadi P. Purwadi Pangihutan, Reymond Pattinasarany, Alfadesta Hermon Perdana, Noor Roziq Ghulam Pertiwi, Shanti Asih Pipang Patasik, Kevin Pradnyana, I Gde Yoghie Pratomo, Nugroho Rizki Purwadhi Purwadhi Purwadhi Purwadhi Purwadhi Purwadhi Purwadhi Purwadi, P. Putra, Eduardus Raditya Kusuma Putra, Kevin Aldio Putri, Novia Ayu Wijayantis Susanto Putri, Nurhalisa Putriasni, Chyntia Qohardita, Risa Rachmawati, Amalia Rahmat Ilham Rahmayati, Anisa Ratnawati, Yeni Raysha Ramadhani Reymond Pangihutan Rhomadon, Wahyu Rian Andriani, Rian Rifa Adhiani, Waode Rilistyawati, Nabila Distiara Riswanda, Jhon Rohendi, Aceng Rohendi, H.A ROHMAH, FAIZATUR Rosianti Rosidawati Wiradirja, Imas Ruth Alexandra Sahidillah Nurdin Sandi, Ghaniy Prima Satriya, Guntur Seso Sulijaya Suyono Setiati Putri, Paramita Indah Setyagraha, Javan Agustian Silvania, Grace Ayu Sinta Rosmaini Siti Nuryanti Sri Widya Astuti, Baiq Sroyer, Beatrik Yunike Yulanda Sudarman, Brillianty Putrisari Sukajie, Bambang Suyono, Seso Sulijaya Thalia, Thalia Tri Lestari Triyono, Alfian Heri Tunggadewi, Ni Putu Tania Nadyanti Umchudloh, Umchudloh Viany, Viany Wentinusa, Stella Maria Widodo, Ayudisty Ristika Kusumawardhani Wijaya, Awwalunisa Aprilia Wildan Witarsih, Silvia Witri, Repelita Wydaswara, Mita Yaniawati, Poppy Yasa, Sang Made Agus Wira Nugraha Yogiyopranoto, Muhammad Yongki Hadinata Wijaya Yudia Mahardika Yunita, Dian Zalmah Zivana, Fidela Hanan