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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer JMM (Jurnal Masyarakat Mandiri) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Tecnoscienza Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI)
Hanifah Muslimah Az-Zahra
Fakultas Ilmu Komputer Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Mathematics Other

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Evaluasi Pengalaman Pengguna pada Media Perkuliahan Daring di Masa Pandemi COVID-19 Menggunakan UX Curve (Studi Kasus Mahasiswa Jurusan Teknologi Informasi Politeknik Negeri Malang) Bhaktiar Adi Nugraha; Diah Priharsari; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 5 (2021): Mei 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The COVID-19 pandemic that has occurred since the beginning of 2020 has had a major impact on various aspects, one of which is in the education sector. Teaching and learning activities that are usually carried out face-to-face in class are currently carried out using distance learning methods. The Department of Information Technology, State Polytechnic of Malang, as a part of the higher education institution, has also carried out a transformation through the implementation of online lectures using online learning media, namely LMS Polinema. The use of LMS Polinema gets various responses from users. This research then aims to document how long-term user experience is and how the acceptance and use of online learning media during the COVID-19 pandemic using the UX Curve method combined with the viewpoints of the Unified Theory of Acceptance and Use of Technology (UTAUT) model. Respondents who became the object of research were 10 students of the Department of Information Technology, State Polytechnic of Malang, aged 19-22 years. There were 4 aspects evaluated, namely Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions. The results of the analysis show that the average curve on the Performance Expectancy aspect has the most significant improving. In addition, the Performance Expectancy aspect is the aspect that most influences the user experience which has the highest number of respondents' comments for 80 reasons, consisting of 43 positive reasons and 37 negative reasons.
Perancangan User Experience Aplikasi Presensi Mobile Menggunakan Metode Human Centered Design (Studi Kasus: Universitas Kadiri) Yudhistira Kurniawan Sutiknyo; Hanifah Muslimah Az-Zahra; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 4 (2021): April 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Kadiri University is a private university in Kediri. Currently, the attendance system at Kadiri University is still using manual system. The manual attendance system has several lakes, with manual system, students can manipulate their absences and there is an opportunity for errors in recapitulation of attendance data. From these problems, the authors provide a solution by designing a mobile presence aplication. With this design, the process of attendace data recapitulation become easier for lecturers, students, and academic staff, and this design also can minimize student absences data manipulation. The design process is carried out with a user experience creation approach using human-centered design methods and elements of user experience. The human-centered design method consisted of four stages of the approach, namely specify the context of use, specify needs, design application, and evaluate the design. The process of measuring the usability prototype used the heuristic evaluation method using ten usability heuristic principles. Based on the results of the evaluation, it is known that there were 18 problems in the prototype, H1 related to Visibility of System Status, H2 related to Match Between System and The Real World, H3 related to User Control and Freedom, H4 related to Consistency and Standards, H5 related to Error Prevention, H6 related to Recognition Rathen than recall, H8 related to Aesthetic and Minimalist, and H9 related to Help users recognize, diagnose, and recover from errors. Problem with the highest average value was the problem with U5-1 code, which was the problem because there was no confirmation window for submit attendance.
Perancangan User Experience Aplikasi Pembayaran Berbasis Mobile Pada Usaha TV Kabel Menggunakan Pendekatan Human Centered Design (Studi Kasus: Linda Cable) Widya Agusty Bintari; Hanifah Muslimah Az-Zahra; Aditya Rachmadi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 5 (2021): Mei 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Linda Cable is a growing privately-owned business located in Trenggalek District specializing in cable television service. With their increasing popularity, LindaCable still use physical records to keep track of their customer's monthly subscription bills. Seeing as they have two methods of payment: at home paymentwith the help of collectors or payment at Linda Cable office, the upkeep of physical records become increasingly difficult and time consuming not to mention the worry of human errors. To tackle this problem a dedicated mobile application is a practical solution offering mobility and efficiency in keeping up with customers' monthly billing. One of the most important aspect of application development is the User Experience design. To create said User Experience a method called HumanCentered Design is used so that user and stakeholder needs can both be covered. Usability testing covering effectivity and efficiency aspect of the design solutionshowed the design solution has a 100% efficiency rate with 0,20 goals/sec time based efficiency and 100% effectivity. The user satisfaction score, established with the help of SUS questionnaire, has a score of 70 which indicates the solution is in a “good” category.
Perancangan User Experience Aplikasi Info COVID-19 Menggunakan Metode Human Centered Design Pradya Mutiarahma; Hanifah Muslimah Az-Zahra; Yusi Tyroni Mursityo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 13 (2021): Publikasi Khusus Tahun 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Untuk dipublikasikan di Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK)
Evaluasi Pengalaman Pengguna Pada Aplikasi Perangkat Bergerak Mandiri Online Dengan Metode UX Curve Faris Lafito Hendratna; Hanifah Muslimah Az-Zahra; Yusi Tyroni Mursityo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 13 (2021): Publikasi Khusus Tahun 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Untuk dipublikasikan ke Jurnal RESTI Ikatan Ahli Informatika Indonesia (SINTA 2)
Evaluasi dan Perbaikan Desain Antarmuka Pengguna Situs Web Pattent Goods dengan Menggunakan Metode Goal-Directed Design (GDD) Ardian Triantoro; Hanifah Muslimah Az-Zahra; Herman Tolle
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 7 (2021): Juli 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Pattent Goods is a local brand that presents comfortable daily wear products and focuses the production of socks located in Bandung, West Java. Pattent Goods has a website that needs to be improved in terms of interface appearance, information structure and content addition. The Goal-Directed Design method can provide solutions to create a website interface that fits the user. Goal-Directed Design (GDD) has six steps to research. The first stage is research to get initial data from general users and stakeholders. The second stage is modeling to produce persona modeling. The third stage is the requirements for finalizing the need for personas. The fourth stage is a framework for designing interface frameworks in the form of wireframes. The fifth stage is a refinement for the construction of a high fidelity prototype design. The last stage is support for running the final testing and evaluation of high fidelity prototype websites that have been improved. In the final evaluation using a System Usability Scale (SUS) questionnaire. The final evaluation result of system usability scale get an average score of 81.5 and get acceptable category in acceptability ranges, get category B in grade scale, get excellent category in adjcetive rating and percentile rank get grade A.
Evaluasi Usability pada Aplikasi Among Kota dengan Metode Think Aloud dan Heuristic Evaluation Yan Giska Pranandita; Hanifah Muslimah Az-Zahra; Diah Priharsari
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Among Kota is an application resulting from the implementation of the Smart City of Batu City, which acts as a medium to help the people of Batu City and tourists to find information about Batu City easier. The application, which was released on the Google Play Store on December 14, 2017, has received a rating of 4.1 out of a scale of 5. But behind this rating, various negative reviews from users regarding the application's usability have also emerged. Based on these problems, encouraging researchers to evaluate usability using the Think Aloud and Heuristic Evaluation methods. Evaluation is carried out to explore usability problems in the application in more depth from the perspective of users and experts, to be able to provide recommendations for proper interface design improvements to these problems. The evaluation using the Think Aloud method involving 8 respondents (users) resulted in 31 problems. Then, in the Heuristic Evaluation method that involved 4 evaluators (experts), 26 usability problems were identified and validated by all evaluators. Based on the evaluation results using the Think Aloud and Heuristic Evaluation methods above, then compiled into one and generated as many as 46 problems. Each problem is accompanied by a category of problem severity based on the severity rating it has. Furthermore, filtering and categorization are carried out to determine the problems given recommendations for improvement. Only issues that fall into the research scope categorized as Catastrophe and Major will be given suggestions for improvement. The result is 25 issues given suggestions for improving the new interface design, which the researcher presented in the form of a prototype.
Evaluasi dan Perancangan Ulang Antarmuka e-Learning SMK Negeri 1 Cerme menggunakan Metode Goal Directed Design (GDD) Nur Fitriani; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 7 (2021): Juli 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SMK Negeri 1 Cerme is one of the SMKN in the Gresik Regency, East Java, which has 8 departments. In this research activity, respondents involved as many as 20 people in questionnaire respons and 5 people in testing the task scenario and interviews. Preliminary data obtained from this research activity shows that e-learning users, namely students of SMKN 1 Cerme, still experience difficulties, both from the language used and the appearance that is less attractive and informative. This research purpose to redesign the e-learning of SMKN 1 Cerme using the Goal Directed Design (GDD) method. The GGD method is a method that focuses on the goals of the user, in the GDD method there are 6 stages, research, modeling, requirements, framework, refinement and support. However, this research only reached the refinement stage because the researchers did not go to the development or support stage. The evaluation process before and after designing uses the Usability Testing method. Usability Testing is a method that focuses on the level of system usability by users, namely students of SMKN 1 Cerme Gresik. Usability Testing used in this study is usability testing ISO 9241-11. From the user side, there are positive and negative responses in its implementation, the icons used do not represent functions, the language used is not informative, the layout on the display is not neat so that it confuses the user in using it. The addition of a search feature that makes it easy for users to choose colors that represent SMKN 1 Cerme.
Evaluasi dan Perbaikan Desain Antarmuka Pengguna Aplikasi Kimia Farma Mobile Menggunakan Pendekatan Human Centered Design Rasyad Hafizh Fadhilah; Hanifah Muslimah Az-Zahra; Kariyoto Kariyoto
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Kimia Farma, through the Kimia Farma Mobile application, aims to become a leading healthcare company through digitization. However, in this application there are still several problems, one of which is the layout of the site map which is difficult for users to understand so that users have difficulty accessing the intended menu. This study aims to assist Kimia Farma in providing recommendations for design solutions for the Kimia Farma Mobile application on the Android platform using a Human Centered Design approach that is supported by usability testing when conducting evaluations. Research begins in the phase of understanding and determining the context of use, determining user requirements, producing design solutions, and ending with evaluating the design. The evaluation process is carried out in the phase of determining user requirements by involving 6 respondents consisting of 2 groups of users. Based on the evaluation, it was obtained 9 problem points experienced by respondents and 8 suggestions from respondents for further improvements. The process of improving user interface design is carried out in the phase of producing design solutions by referring to a list of problems, a list of proposals, and also guidelines from Google Material Design. In this phase, a wireframe and prototype of the solution design for the Kimia Farma Mobile application is generated. In this phase, periodic iterations are carried out so that the resulting design of the solution can meet the user's wishes. The final result of this research is in the form of a prototype which is then re-evaluated by respondents who have conducted previous evaluations. Based on the last evaluation conducted, the respondents did not feel the problems they had previously experienced and were satisfied with the solution design they made. Keywords: Aplikasi kimia farma mobile, human centered design, usability testing, wireframe, prototype, android.
Analisis Pengalaman Pengguna pada Aplikasi Dompet Digital dengan Metode UX Curve (Studi Kasus : OVO) Nabila Septa Paramita; Hanifah Muslimah Az-Zahra; Diah Priharsari
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Dompet digital adalah sebuah aplikasi elektronik yang ada pada ponsel pintar yang dapat digunakan untuk bertransaksi secara online. Salah satu contoh aplikasi dompet digital adalah OVO, aplikasi OVO semakin sering digunakan karena adanya pandemi COVID-19 yang mengalihkan masyarakat untuk bertransaksi secara online. Akan tetapi, seiring dengan berjalannya waktu banyak keluhan - keluhan yang dirasakan oleh pengguna. Maka dari itu, perlu untuk dilakukan penelitian terkait dengan analisis pengalaman pengguna jangka panjang dengan menggunakan metode UX Curve. Metode UX Curve dilakukan dengan pengumpulan data pada kurva yang terdiri dari lima sudut pandang yakni general UX, attractiveness, ease of usage, utility dan degree of use. Pada penelitian ini dihasilkan 70 kurva dari 14 responden yang ada. Dari 70 kurva yang dihasilkan terdapat 25 kurva dengan kategori improving, 29 kurva dengan kategori deteriorating dan 16 kurva dengan kategori stable. Alasan perubahan pengalaman pengguna yang didapatkan dari penelitian ini yaitu sebanyak 366 dengan rata - rata 26.1 yang terdiri dari 20.8 alasan positif dan 5.3 alasan negatif. Alasan yang paling banyak disampaikan oleh responden adalah alasan pada kategori utility yaitu sebanyak 162 yang terdiri dari 138 alasan positif dan 24 alasan negatif dengan rata - rata keseluruhan 11.5 (9.8 positif dan 1.7 negatif, N=14). Hal ini menandakan bahwa aspek yang sangat berpengaruh terhadap perubahan pengalaman pengguna pada aplikasi OVO adalah aspek utility.
Co-Authors A'an Choiril Anwar Abdul Ghoniy Nur Chasana Abdur Rahman Achmad Fauzi Achmad Isa Anshori Adam Hendra Brata Adam Surya Wibawa Adelia Ayu Trilestari Aditya Evan Yudistira Aditya Putra Pratama Aditya Rachmadi Admaja Dwi Herlambang Afani Kurniawan Afif Imaduddin Agi Putra Kharisma Agityarizky Tidoputra Pradana Agnes Astriani Agung Adhi Nugroho Agung Witanto Agustinus Dwi Priharyanto Ahmad Isa Hambali Ahmad Kholish Fauzan Shobiry Ahmad Luthfi Teguh Adinegoro Ahmad Maula Rifqi Aisyah Altus Sholikah Aji Prasetyo Aldy Rakhman Kurniawan Alfi Musyaffa Ghossa Alfi Nur Rusydi Alfi Rochmah Primasari Alif Akbar Tejamukti Alifia Wahyu Sektyawardani Alim Muhammad Alin Kinanti Ammar Gunya Pratomo Anak Agung Gede Krisna Eka Putra Andi Reza` Perdanakusuma Andika Sujar Adi Saputra Andini Ayu Larasati Andrew Wise Jeremia Angelin Anggraeni Misi Anggi Valeria Putri Anis Wardlatul Ulfa Wahidah Anita Putri Novitasari Annisa Mursyidah Annisa Novy Kholiyanti Annisa Nurfitri Arbi Ramadhan Akbar Asmanputra Ardian Triantoro Argandarining Ilmi Harnis Arief Rino Wahyu Putra Arif Ramadhan Arifin, Mochammad Samsul Aryo Pinandito Aryun Nadaa Aniesiyah Atikah Febrianti Nastiti Ayu Fahrunnisa Ayu Pratiwi Ayu Puspita Rachmi Ayu Putu Augie Permata Dhea Bagus Taufik Wicaksono Bhaktiar Adi Nugraha Bondan Sapta Prakoso Buce Trias Hanggara Cantya Danniswara Cerin Genias Cheldo Bagus Romansya Chicilia Rebeca Andani Dani Kurnianto Darmadani Kyat Madana Darryl Dwi Nugroho David Panta Palado S. Dea Annisa Larasati Debie Shabastian Rosie Deflion Yussac Sahlan Desi Fatmawati Devita Helga Safitri Dhania Tami Wijaya Dhiemas Gilang Pandian Dhika Rozqi Anggitama Dhimas Ilmi Auvi Diah Harnoni Apriyanti Diah Priharsari Dienabillah Gita Fitri Dimas Anugerah Asprila Dina Ayu Musfikasari Dinda Aditama Dinda Aditya Febrianti Dinda Ayu Ludfiana Safitri Dini Nurhayati Djoko Pramono Dwi Cahyaningsih Dyah Arifiani Situmorang Edo Yokko Rolando Elfi Atus Zahroh Eriq Muhammad Adams Jonemaro Erwin Wijayanto Fadhel Suryana Putra Fairuz Salsabila Rofiq Fajar Ramadhanti Faris Genis Yudi Perdana Faris Lafito Hendratna Fariz Wahyu Djatmiko Fathiya Ihsani Fatwa Ramdani, Fatwa Fauzan Fitranda Fauziyah Nur Rahmania Fauzizah Andriani Fitra Abdurrachman Bachtiar Fitra Endi Auliansyah Frita Dwi Julianinda Galih Prakoso Gayus Reinaldy Manere Sulli Danan Ghasa Faraasyatul 'Alam Ghifary Maulana Fanony Grenzya Laksmi Putri Kusoy Gusti Agzalia Handita Anya Prameswari Hanif Aulia Kusuma Hanif Naufal Ashari Hardy Padmayudha Nugraha Harry Bali Kusuma Hendrikus Dimas Samara Herald Anwar Bhasarie Herman Tolle Hernindya Annisa Rahayu Hiegar Ramadani Himawat Aryadita Hosea Scarlet Haholongan Hutomo Ardianto I Nyoman Bhayu Kurniawan Putra Ifadhatur Rohmah Ilham Setyo Nugroho Imam Safi'i Intan Rahmawati Intan Sartika Eris Maghfiroh Irwandi, Putra - Ismiarta Aknuranda Issa Arwani Ivan Lianto Ivan Putera Pratama Jerry Deska Perdana Joshua Dika Kariyoto Kariyoto Kevin Dwiki Saputra Kevin Ryan Hadi Khairien Nissa Khalid Rahman Kiristian Sibarani Komang Agus Sathya Paramananda Komang Candra Brata Lasma Triani Lina Fitra Lutfi Fanani Luthfan Aufa Faqih Luthfi Irfan Hakim Praditya M. 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Akbar Murad Muhamad Zahran Nurirrozak Muhammad Alfan Mubarrak Muhammad Aminul Akbar Muhammad Anas Ziauddin Muhammad Audi Muhammad Daffa Arga Muhammad Fauzan Ahnaf Muhammad Hanif Muhammad Jordan Farrell Muhammad Nur Wavi Muhammad Raihan Agust Nugroho Muhammad Redo Muhammad Rhamanda Fadilla Muhammad Rifqi Muhammad Rizal Ramdhani Muhammad Satrio Bayu Pamungkas Muhammad Syamsuddin Yusuf Muhammad Yudha Yusi Putra Mujiburrahman Haekal Fajry Mukhammad Sharif Hidayatulloh Muthia Rifdah Mardatillah Nabila Sarah Pradila Nabila Septa Paramita Nadia Humairo Nadiatul Khaira Nafilah Fauzi Nanang Yudi Setiawan Naufal Aji Dewananto Naufal Faza Rusdi Naufal Zulfikar Priambodo Niken Hendrakusma Wardanai Niken Hendrakusma Wardani Niken Hendrakusma Wardani Niken Hendrakusuma Wardani Nisrina Dhia Ufaira Nissa Madaniyah Fadhilah Novi Haryati Novia Fanny Salsabila Nur Azizah Nur Fitriani Nurina Ayuningtyas Nurma Afi Nirmala Nurma Afi Nirmala Nurrachmat Ardhianto Nurul Fikriyah Oktavia Zalma Pradya Mutiarahma Prima Rizki Maulidina Putra, Anak Agung Adi Wiryya Putu Ananta Yoga Manik Mas R. 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