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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer JMM (Jurnal Masyarakat Mandiri) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Tecnoscienza Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI)
Hanifah Muslimah Az-Zahra
Fakultas Ilmu Komputer Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Mathematics Other

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Evaluasi dan Perbaikan Antarmuka Situs Web Koperasi Karyawan PT. Gudang Garam Tbk. Kediri "MEKAR" Menggunakan Metode Human Centered Design (HCD) Cantya Danniswara; Ismiarta Aknuranda; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Koperasi Karyawan (Kopkar) PT. Gudang Garam Tbk. Kediri "MEKAR" is an official cooperative under the auspices of PT. Gudang Garam Tbk. Kediri and has a website that needs to be improved on its user interface. This is because the website is used as a promotional event and provides information needed by users. The method that will be used to improve the Kopkar website is Human Centered Design (HCD). HCD is an approach to developing interactive systems that take into account or be human centered so that they focus on easy-to-use system design. HCD also has four stages: user context analysis, user and / or stakeholder needs analysis, user interface design, and evaluation of improved websites. The focus of the evaluation carried out in this study was evaluation of usability. At the end of the study, user interface improvements were made and analysis of the results of the comparison of the initial design evaluation and solution design. The results of the comparison of design evaluations obtained were on the initial effectiveness aspects of the design which was 66.4% and the design of the solution increased by 100%. On the aspect of efficiency, the average time needed at the start of the design is 45.406 seconds and the solution design is 4.364 seconds. In the aspect of user satisfaction using the System Usability Scale (SUS) questionnaire, the average value obtained at the beginning of the design was 38.75 while for the solution design the value obtained was 87.91. The evaluation results prove that the designed design has successfully solved the problem.
Evaluasi Usability dan Pengalaman Pengguna Website Zenius.net Menggunakan Metode TUXEL: A Technique for User Experience Evaluation in e-Learning Mareta Siregar; Retno Indah Rokhmawati; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 5 (2019): Mei 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-learning is a platform that provides educational content, activities and support for managing learning programs using a combination of Information and Communication Technology. The purpose of this study was to determine usability and User Experience (UX) on Zenius.net's website with three aspects, namely general usability, pedagodical usability and user experience. This study uses the TUXEL method, which is a method used to evaluate usability and user experience in e-learning using three questionnaires, namely the problem reporting table, general LMS evaluation checklist and user experience evaluation. Retrieval of data through a validated questionnaire then distributed to respondents with sampling using non probability sampling techniques. The sample used was obtained from research on students of SMK N 12 Malang with a total sample of 10 students with characteristics of having knowledge about e-learning. The data obtained will be analyzed by descriptive analysis method. The evaluation results obtained from the three questionnaires, namely the problem reporting table, found 14 problems from the four variables, namely login, general interfaces, assignments and assessments. The General LMS evaluation checklist found 18 problems from the four variables namely Help and Documentation, LMS Learnability, Learning Through the LMS and LMS Flexibility. At User Experience Evaluation, it gets a positive mean value. The Zenius website excels in the dimensions of supporting, innovative, creative and motivating. Zenius.net is suitable for use in independent learning.
Evaluasi Usability Aplikasi Digital Citizen Journalist Dengan Menggunakan Metode Usability Testing Adelia Ayu Trilestari; Hanifah Muslimah Az-Zahra; Satrio Hadi Wijoyo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Digital Citizen Journalist (DJ) is a mobile application to write reviews owned by Times Indonesia. This application is made with intention to fulfill public needs and make it easier for them to convey their aspirations. This application needed an usability evaluation to help its users to use it. Usability component tested in this study are learnability, efficiency, memorability, error and satisfaction. This research use usability testing method, interview and system usability scale questionnaire (SUS). All of the participant in this research are DJ's new user with age range between 15-17 years old, 18-24 years old and 25-64 years old. Usability testing and interview conducted with nine participant in order to find out about its learnability, efficiency, memorability and error component and also its problems. SUS questionnaire filled by 20 participant to find out about its satisfaction component. The evaluation results shows efficiency (0,12 goals/sec and 74%), errors (0,29), increased memorability, satisfaction (74) and good learnability. This results indicates needs for further research. From interviewing participants found 40 problems with 20 different problems. From all problems found, 17 recommendations about application interface and application features are given based on suitable guidelines. These recommendations are also given with all the age categories in mind to give the optimal solution.
Perbaikan Antarmuka Aplikasi Jurnalisme Positif dengan menerapkan Metode Human Centered Design untuk Pengguna Golongan Tua (Studi Kasus: Times Indonesia) Atikah Febrianti Nastiti; Hanifah Muslimah Az-Zahra; Satrio Hadi Wijoyo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Aplikasi Jurnalisme Positif (AJP) is an android mobile application that are used by journalist and general public from age 15 to over 50 years old to write news. As the owner of AJP, Times Indonesia aiming to give people a way to contribute in journalism according to fact in order to decrease the number of negative news through this application. However, there are some difficulty issued by people over age 50, or so called elderly, when they interact with this applications interface. The problems are those users are not able to complete task on some basic feature in this application, they tend to need longer times to finish it and they are not familiar with it. As a result, improvement of the interface to create better design for elderly are needed to increase AJP's usability. In this study, problems related with usability are solved with Human Centered Design (HCD) method. This research evaluates AJP by testing it's effectiveness, efficiency, satisfaction and learnability. The results of the evaluations founds 8 problems and 10 design solution. In addition after applying HCD method and familiarity aspect dimension symbolic and actionable in those design, effectiveness aspect increased from 77% which is below standard to 100%, efficiency aspect from 69,87% successful effective user to 100% and satisfaction aspect increased from 76,75% user satisfied to 91,8% user very satisfied. Learnability aspect are increased along with usability improvements.
Pengembangan Antarmuka Website Dengan Menggunakan Metode Goal Directed Design (Studi Kasus: PT. Focus Inservindo) Arif Ramadhan; Hanifah Muslimah Az-Zahra; Niken Hendrakusma Wardani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT. Focus Inservindo or FOCUS is an organization that helps Small and Medium Enterprises (SMEs) entrepreneurs in providing guarantees from both insurance and banks. FOCUS wants the development of websites in appearance aspect and additional pages and features to increase the credibility of the website so that it helps companies to expand the scope of businesses and networks and it is expected that company profits can increase. This study produced a FOCUS website design using the Goal Directed Design method. The method has six phases to provide solutions for website design based on company goals. The research phase begins, to determine the needs of stakeholders and users. The modeling phase, to produce a user model in the form of persona to describe the general user group. Requirement definition stage, to generate 19 lists of website requirements and website environmental requirements. Design framework phase, to produce a sitemap as an overview of information structure and produce a website interface design in the form of wireframe. Design refinement phase, to produce a high-fidelity prototype that is ready for testing. Stage design support, to test the prototype that has been produced. Testing is done by means of user testing and is done to FOCUS website users, both as corporate clients and non-clients. In addition, the SUPR-Q questionnaire was used to assess usability, credibility, appearance and loyalty aspects. the results obtained, the overall aspects worth 77.04% (category C) are of good value so that it can be interpreted that the website developed is good and acceptable (acceptable) by the user.
Pengukuran Kualitas Layanan Website Akademik Universitas Sriwijaya Kota Palembang Menggunakan Metode Webqual 4.0 dan Importance Performance Analysis (IPA) Muhammad Fauzan Ahnaf; Hanifah Muslimah Az-Zahra; Widhy Hayuhardhika Nugraha Putra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

One of universities in Palembang city, Sriwijaya University, where the university has used a web-based information system to support the student's academic process. The application was realized in web media which was later better known as Unsri's academic. But sometimes the quality of service of a college website has not been able to meet the expectations of it's users, so in order to maintain or even improve the quality of services, a website must certainly get special attention. So the quality of universities in terms of website assessment is better. So from that quality improvement in website-based services is an effort that must be carried out continuously. This study was conducted to determine the value of service quality of the academic site Unsri from the user's preception using Webqual 4.0, find out the effect of usability variabels, information Quality, Service Interaction Quality and find out the Importance Performance Analysis (IPA) quadrant grouping on each webqual indicator. This research uses data collection techniques using questionnaires with a total sample of 117 respondents. The results of the IPA quadrant analysis indicate that there are five attributes that are the top priority in improvement, namely, attractive appearance, additional knowledge from website information, providing up to date information, providing sufficiently detailed information, and users feeling safe about their personal information. Furthermore, there are five attributes that are included in the low priority of improvement , namely ease of navigation, proper preparation of information, user feel safe to make transactions, website provide space for personalization, and websites make it easy to communicate with organizations. Other attributes do not have priority improvement because they are classified as quadrants that have sufficient service performance values to be maintained or even have excessive value.
Perancangan Antarmuka Pengguna Portal Pencarian Kerja FirstJob.id Berbasis Web dengan pendekatan Human Centered Design Faris Genis Yudi Perdana; Hanifah Muslimah Az-Zahra; Widhy Hayuhardhika Nugraha Putra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

There are many job search sites recently and yet still lack useful features on showing the available job list. This leads to the number of candidates which is apparently incompetence with the company wishes. Also, the fresh graduates often not much pay attention to the requirements or randomly apply for any jobs as possible without check their competences. Due to that, there is a trusted job search site which can solve that problem. the site's name is firstjob.id and developed by PT. Java Cipta Solusi. The idea is to make an interactive user interface job search site by using the Human Centered Design (HCD) approach, an approach to develop an interactive system for human. The design will be evaluated by using usability testing to know how easy it will be made when the site is used by the user and Focus Group Discussion (FGD) for knowing the user's need and expectation at firstjob.id. Then, the result needs to be evaluated again and finally, the user interface design will be easily used as the user's needs and expectation.
Perancangan Aplikasi Bimbingan Skripsi Berbasis Mobile dengan menggunakan Pendekatan Design Sprint (Studi Kasus Bimbingan Skripsi Fakultas Ilmu Komputer Universitas Brawijaya) Aji Prasetyo; Hanifah Muslimah Az-Zahra; Adam Hendra Brata
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Students can complete college if they have completed thesis research and have met graduation requirements. For fluency in working on a thesis, students must report achievements and problems experienced while working on the thesis. Students often get problems during thesis guidance, it is difficult to meet lecturers, it is difficult to report on work results and there is no routine guidance schedule. Lecturers find it difficult to determine guidance schedules, too many students are guided, it is difficult to monitor student thesis and incomplete guidance documentation. Based on the existing problems, a prototype design of guidance application was made with Design Sprint. Sprint design can accept user input and validate early, align all team members, set clear goals, develop hypotheses and test them quickly. The design results are in the form of a mobile-based thesis guidance prototype, then in the usability study stage by giving assignments to lecturers and students not to get into trouble just need time to get used to using it. With satisfying results the writing suggests to develop results from prototypes into applications that are ready for use by lecturers and students.
Evaluasi dan Perbaikan Antarmuka Aplikasi e-TPT KPP Pratama Malang Utara Menggunakan Pendekatan Human-Centered Design (HCD) Arief Rino Wahyu Putra; Hanifah Muslimah Az-Zahra; Satrio Hadi Wijoyo
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

KPP Pratama Malang Utara published the application of e-TPT KPP Pratama Malang Utara to improve the quality of office services to taxpayers. the e-TPT application was developed to facilitated the services and related to retrieving queue numbers, tracking files, online consultations, and information on requirements and petition. however, this application still had usability related problems reported by users, such as the save button in the settings when it doesn't work, and content that does not match with the title menu. The purpose of this study are evaluate and improve the e-TPT application interface with the Human-Centered Design (HCD) approach. HCD is an approach to developing interactive systems that aim to make the system useful by focusing users into the development process. hcd has four stages, the first stage are understanding and specifying the context of use, the results obtained at this stage are the characteristics of taxpayers. the second stage is specifying the user requirements, evaluating the application using the usability testing method which aims to identify usability problems in the application. Usability testing uses five aspects of Nielsen, it calls learnability, efficiency, memorability, errors, and, satisfaction. In the satisfaction aspect, the system usability scale questionnaire was used. The results of the initial evaluation of the learnability aspect had received 51.25%, efficiency aspects 46.22%, aspect errors 30.08%, memorability aspects in terms of time increased by 45% and in terms of number of tapes 39.2% from initial testing, and aspects of satisfaction 40,5%. The initial evaluation found 11 problems from observations, 14 problems from interviews, and combined with 9 problems. the third stage is producing design solutions, the results of this stage are information architecture, low-fidelity, high-fidelity, and prototypes to solve the problems in the previous stage. the last stage evaluating the design usability testing and sus questionnaire, and getting better results from the initial design. the results of the learnability aspects get 100%, efficiency 100%, errors 0%, memorability in terms of time increases 49.05% and the number of tap 20.7%, satisfaction 78%. Comparison of the results of the initial design and solution design is a design solution that has a better impact on the usability aspects of the user.
Perbaikan Antarmuka Pengguna pada Aplikasi Malang Menyapa menggunakan Metode Heuristic Evaluation Lasma Triani; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 6 (2019): Juni 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Department of Culture and Tourism (DISBUDPAR) of Malang City has developed a city tourism application based on the Android system, called Malang Menyapa. Malang Menyapa aims to provide a means to market the cultural and tourism potential of Malang City Based on interview results from staff members of DISBUDPAR of Malang City, there were a few complaints from users regarding the usability aspect, which was satisfaction. An evaluation was required on the usability aspect of the Malang Menyapa application to ease the user in using the user interface, therefore preventing the user from uninstalling the Malang Menyapa application and the main goal of the development of the Malang Menyapa application can be achieved. One of the few methods that can be used to evaluate usability is Heuristic evaluation. Heuristic evaluations involves experts as evaluators to assess whether a design does not comply with the 9 usability principles which were proposed by Monroy. Each problem discovered were giving a severity score rating from a scale of 1-5. The Heuristic evaluation was conducted into two phases. The Evaluators who participated in this research were evaluators who have an understanding of usability. Thirty-nine usability problems were discovered in the first phase of the evaluation. The improvements which were done consisted of 2 phases, which were wireframe designing and hi-fi prototype. The second phase of the evaluation was conducted on the issues discovered in the first phase, the amount of discovered problems in the second phase decreased to 4 usability issues.
Co-Authors A'an Choiril Anwar Abdul Ghoniy Nur Chasana Abdur Rahman Achmad Fauzi Achmad Isa Anshori Adam Hendra Brata Adam Surya Wibawa Adelia Ayu Trilestari Aditya Evan Yudistira Aditya Putra Pratama Aditya Rachmadi Admaja Dwi Herlambang Afani Kurniawan Afif Imaduddin Agi Putra Kharisma Agityarizky Tidoputra Pradana Agnes Astriani Agung Adhi Nugroho Agung Witanto Agustinus Dwi Priharyanto Ahmad Isa Hambali Ahmad Kholish Fauzan Shobiry Ahmad Luthfi Teguh Adinegoro Ahmad Maula Rifqi Aisyah Altus Sholikah Aji Prasetyo Aldy Rakhman Kurniawan Alfi Musyaffa Ghossa Alfi Nur Rusydi Alfi Rochmah Primasari Alif Akbar Tejamukti Alifia Wahyu Sektyawardani Alim Muhammad Alin Kinanti Ammar Gunya Pratomo Anak Agung Gede Krisna Eka Putra Andi Reza` Perdanakusuma Andika Sujar Adi Saputra Andini Ayu Larasati Andrew Wise Jeremia Angelin Anggraeni Misi Anggi Valeria Putri Anis Wardlatul Ulfa Wahidah Anita Putri Novitasari Annisa Mursyidah Annisa Novy Kholiyanti Annisa Nurfitri Arbi Ramadhan Akbar Asmanputra Ardian Triantoro Argandarining Ilmi Harnis Arief Rino Wahyu Putra Arif Ramadhan Arifin, Mochammad Samsul Aryo Pinandito Aryun Nadaa Aniesiyah Atikah Febrianti Nastiti Ayu Fahrunnisa Ayu Pratiwi Ayu Puspita Rachmi Ayu Putu Augie Permata Dhea Bagus Taufik Wicaksono Bhaktiar Adi Nugraha Bondan Sapta Prakoso Buce Trias Hanggara Cantya Danniswara Cerin Genias Cheldo Bagus Romansya Chicilia Rebeca Andani Dani Kurnianto Darmadani Kyat Madana Darryl Dwi Nugroho David Panta Palado S. Dea Annisa Larasati Debie Shabastian Rosie Deflion Yussac Sahlan Desi Fatmawati Devita Helga Safitri Dhania Tami Wijaya Dhiemas Gilang Pandian Dhika Rozqi Anggitama Dhimas Ilmi Auvi Diah Harnoni Apriyanti Diah Priharsari Dienabillah Gita Fitri Dimas Anugerah Asprila Dina Ayu Musfikasari Dinda Aditama Dinda Aditya Febrianti Dinda Ayu Ludfiana Safitri Dini Nurhayati Djoko Pramono Dwi Cahyaningsih Dyah Arifiani Situmorang Edo Yokko Rolando Elfi Atus Zahroh Eriq Muhammad Adams Jonemaro Erwin Wijayanto Fadhel Suryana Putra Fairuz Salsabila Rofiq Fajar Ramadhanti Faris Genis Yudi Perdana Faris Lafito Hendratna Fariz Wahyu Djatmiko Fathiya Ihsani Fatwa Ramdani, Fatwa Fauzan Fitranda Fauziyah Nur Rahmania Fauzizah Andriani Fitra Abdurrachman Bachtiar Fitra Endi Auliansyah Frita Dwi Julianinda Galih Prakoso Gayus Reinaldy Manere Sulli Danan Ghasa Faraasyatul 'Alam Ghifary Maulana Fanony Grenzya Laksmi Putri Kusoy Gusti Agzalia Handita Anya Prameswari Hanif Aulia Kusuma Hanif Naufal Ashari Hardy Padmayudha Nugraha Harry Bali Kusuma Hendrikus Dimas Samara Herald Anwar Bhasarie Herman Tolle Hernindya Annisa Rahayu Hiegar Ramadani Himawat Aryadita Hosea Scarlet Haholongan Hutomo Ardianto I Nyoman Bhayu Kurniawan Putra Ifadhatur Rohmah Ilham Setyo Nugroho Imam Safi'i Intan Rahmawati Intan Sartika Eris Maghfiroh Irwandi, Putra - Ismiarta Aknuranda Issa Arwani Ivan Lianto Ivan Putera Pratama Jerry Deska Perdana Joshua Dika Kariyoto Kariyoto Kevin Dwiki Saputra Kevin Ryan Hadi Khairien Nissa Khalid Rahman Kiristian Sibarani Komang Agus Sathya Paramananda Komang Candra Brata Lasma Triani Lina Fitra Lutfi Fanani Luthfan Aufa Faqih Luthfi Irfan Hakim Praditya M. 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