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SOCIAL COMMERCE GOVERNANCE AND CONSUMER TRUST: A CAPABILITY MODEL FOR MICROENTERPRISE CONTENT, TRANSACTIONS, AND RELATIONSHIP QUALITY Nida Garnida Fitrianti; Maya Ariyanti
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 9 (2025): JESOCIN - September
Publisher : Organisasi Masyarakat Kreatif Indonesia Emas

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Abstract

This conceptual and integrative review develops a framework for responsible social commerce in micro, small, and medium enterprises. It addresses the problem that microenterprises rely on social platforms for discovery and sales but may struggle with transparent claims, consistent service, secure transactions, and dependence on rapidly changing platform rules. Drawing on the resource-based view, dynamic capabilities, organizational learning, absorptive capacity, social capital, and resilience, the paper explains how responsible content practice, transparent transaction terms, responsive conversation, multi-platform relationship records, trust-repair learning can be organized as mutually reinforcing routines. The proposed pathway moves from problem diagnosis and capability mapping to bounded experimentation, evidence review, resource reconfiguration, and learning retention. No primary survey, interview, experimental, administrative, or statistical data are claimed. The framework links these mechanisms to consumer understanding, transaction confidence, relationship quality, repeat engagement, commercial resilience and identifies managerial, institutional, and research implications suitable for resource-constrained enterprises.
DIGITAL MARKET INTELLIGENCE AND CUSTOMER VALUE CREATION IN MSMEs: AN INTEGRATIVE DYNAMIC CAPABILITY FRAMEWORK Finny Redjeki; Maya Ariyanti
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 4 (2025): JESOCIN - April
Publisher : Organisasi Masyarakat Kreatif Indonesia Emas

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This conceptual paper develops an integrative framework for digital market intelligence and customer value creation in micro, small, and medium enterprises (MSMEs). It synthesizes established literature on the resource-based view, dynamic capabilities, organizational learning, absorptive capacity, social capital, resilience, and entrepreneurial ecosystems. The analysis explains how customer feedback, service recovery, process learning, trust formation, and continuous adaptation can be organized into proportionate managerial routines. No primary survey, interview, experimental, or statistical data are claimed. The framework proposes diagnosis, capability mapping, bounded experimentation, evidence review, governance, resource reconfiguration, and learning retention as a cumulative cycle.
KNOWLEDGE ECOSYSTEMS AND INNOVATION RESILIENCE IN REGIONAL MSMES: LINKING UNIVERSITY COLLABORATION, ABSORPTIVE CAPACITY, AND EXPERIMENTATION Maya Ariyanti; Endang Ruchiyat
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 8 (2025): JESOCIN - August
Publisher : Organisasi Masyarakat Kreatif Indonesia Emas

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This conceptual and integrative review develops a framework for knowledge ecosystems and innovation resilience in micro, small, and medium enterprises. It addresses the problem that regional MSMEs often encounter valuable external knowledge but struggle to evaluate, adapt, combine, and retain it in ways that improve innovation under resource and capability constraints. Drawing on the resource-based view, dynamic capabilities, organizational learning, absorptive capacity, social capital, and resilience, the paper explains how university-industry interaction, knowledge translation, absorptive routines, bounded experimentation, interorganizational learning can be organized as mutually reinforcing routines. The proposed pathway moves from problem diagnosis and capability mapping to bounded experimentation, evidence review, resource reconfiguration, and learning retention. No primary survey, interview, experimental, administrative, or statistical data are claimed. The framework links these mechanisms to innovation relevance, faster adaptation, collaborative capacity, knowledge retention, regional resilience and identifies managerial, institutional, and research implications suitable for resource-constrained enterprises.
SOCIAL COMMERCE GOVERNANCE AND CONSUMER TRUST: A CAPABILITY MODEL FOR MICROENTERPRISE CONTENT, TRANSACTIONS, AND RELATIONSHIP QUALITY Nida Garnida Fitrianti; Maya Ariyanti
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 9 (2025): JESOCIN - September
Publisher : Organisasi Masyarakat Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This conceptual and integrative review develops a framework for responsible social commerce in micro, small, and medium enterprises. It addresses the problem that microenterprises rely on social platforms for discovery and sales but may struggle with transparent claims, consistent service, secure transactions, and dependence on rapidly changing platform rules. Drawing on the resource-based view, dynamic capabilities, organizational learning, absorptive capacity, social capital, and resilience, the paper explains how responsible content practice, transparent transaction terms, responsive conversation, multi-platform relationship records, trust-repair learning can be organized as mutually reinforcing routines. The proposed pathway moves from problem diagnosis and capability mapping to bounded experimentation, evidence review, resource reconfiguration, and learning retention. No primary survey, interview, experimental, administrative, or statistical data are claimed. The framework links these mechanisms to consumer understanding, transaction confidence, relationship quality, repeat engagement, commercial resilience and identifies managerial, institutional, and research implications suitable for resource-constrained enterprises.
GREEN ENGINEERING PRACTICES AND INDUSTRIAL EFFICIENCY: BALANCING COST AND SUSTAINABILITY Adang Haryaman; Maya Ariyanti
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 2 (2026): Kisa Institute : February 2026
Publisher : PT. Kreatif Indonesia Satu

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Background: Green engineering becomes credible when environmental gains can be traced through the design and operation of a process. The most useful projects are often not dramatic technology substitutions but disciplined changes in energy use, material flow, maintenance and equipment selection. Aims: This article examines the mechanisms that connect the topic to organizational or policy performance and identifies the conditions that make those mechanisms stronger or weaker. Research Method: A structured narrative review integrates peer-reviewed research with authoritative policy, statistical, and professional sources, including UNCTAD (2025); IEA (2024a). Sources are coded by outcome, mechanism, boundary condition, and practical implication. Results and Conclusion: The synthesis indicates that outcomes are heterogeneous. Cost and sustainability are not always aligned in the short run. Some investments reduce operating cost quickly, while others require longer payback periods or depend on infrastructure and regulation that a single plant cannot control. Six recurring themes show that implementation quality, information, capability, and institutional context frequently matter as much as the headline policy or technology. Contribution: The article offers an evidence-based framework for industrial plants and engineering teams that translates the literature into decision principles without claiming primary data that were not collected.
URBANIZATION AND SOCIAL WELFARE POLICY: CHALLENGES FOR LOCAL GOVERNANCE Maya Ariyanti; Nyoman Dwika Ayu Amrita
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 4 (2026): Kisa Institute : April 2026
Publisher : PT. Kreatif Indonesia Satu

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Background: Urbanization can improve productivity by bringing workers, firms and services closer together, but those gains are not automatic. When housing, mobility and public services lag behind population growth, the same density that supports opportunity can deepen exclusion. Aims: This article examines the mechanisms that connect the topic to organizational or policy performance and identifies the conditions that make those mechanisms stronger or weaker. Research Method: A structured narrative review integrates peer-reviewed research with authoritative policy, statistical, and professional sources, including BPS (2026); UNDP (2025). Sources are coded by outcome, mechanism, boundary condition, and practical implication. Results and Conclusion: The synthesis indicates that outcomes are heterogeneous. Social welfare policy cannot compensate indefinitely for weak urban systems. Cash support matters, yet households remain vulnerable when affordable housing, transport, health, education and climate-resilient infrastructure are unavailable. Six recurring themes show that implementation quality, information, capability, and institutional context frequently matter as much as the headline policy or technology. Contribution: The article offers an evidence- based framework for local governments and urban service providers that translates the literature into decision principles without claiming primary data that were not collected.
SOCIAL INEQUALITY AND ACCESS TO DIGITAL FINANCIAL SERVICES Maya Ariyanti; Arif Budi Raharja
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 6 (2026): Kisa Institute : June 2026
Publisher : PT. Kreatif Indonesia Satu

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Background: Digital financial services can lower the physical cost of reaching customers, but access is only the first step. People need a usable device, connectivity, identification, confidence, affordable products and enough financial resilience to benefit from an account. Aims: This article examines the mechanisms that connect the topic to organizational or policy performance and identifies the conditions that make those mechanisms stronger or weaker. Research Method: A structured narrative review integrates peer-reviewed research with authoritative policy, statistical, and professional sources, including BPS (2026); OECD (2024b). Sources are coded by outcome, mechanism, boundary condition, and practical implication. Results and Conclusion: The synthesis indicates that outcomes are heterogeneous. Digitalization can reproduce inequality when services assume constant connectivity, high literacy or confidence with automated interfaces. An account that is technically available but rarely used for saving, borrowing or risk management should not be treated as full inclusion. Six recurring themes show that implementation quality, information, capability, and institutional context frequently matter as much as the headline policy or technology. Contribution: The article offers an evidence-based framework for households, small businesses and financial- service providers that translates the literature into decision principles without claiming primary data that were not collected.
CIVIC PARTICIPATION AND SOCIAL TRUST IN DIGITAL-ERA GOVERNANCE Maya Ariyanti; Nida Garnida Fitrianti
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 3 No. 8 (2026): August 2026
Publisher : PT. Kreatif Indonesia Satu

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Abstract

Background: Digital tools can make participation easier to access, but participation builds trust only when institutions respond in ways citizens can see and understand. An online form that disappears into an opaque process may increase frustration rather than legitimacy. Aims: This article examines the mechanisms that connect the topic to organizational or policy performance and identifies the conditions that make those mechanisms stronger or weaker. Research Method: A structured narrative review integrates peer-reviewed research with authoritative policy, statistical, and professional sources, including World Bank (2025); OECD (2024c). Sources are coded by outcome, mechanism, boundary condition, and practical implication. Results and Conclusion: The synthesis indicates that outcomes are heterogeneous. More participation is not automatically better governance. Digital channels can amplify organized minorities, misinformation and harassment, while excluding citizens with limited connectivity or confidence. Six recurring themes show that implementation quality, information, capability, and institutional context frequently matter as much as the headline policy or technology. Contribution: The article offers an evidence-based framework for public institutions and citizens that translates the literature into decision principles without claiming primary data that were not collected.
WORKING CAPITAL RESILIENCE AND CASH-FLOW FORECASTING: AN INTEGRATED CAPABILITY MODEL FOR GROWING ENTERPRISES M. Syafarudin Mahaputra; Maya Ariyanti
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 11 (2025): JESOCIN - November
Publisher : Organisasi Masyarakat Kreatif Indonesia Emas

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Background: Organizations increasingly depend on working capital resilience, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about cash-flow forecasting to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects working capital resilience, cash-flow forecasting, and professional judgment through five mutually reinforcing capabilities: decision-useful information, control ownership, professional judgment, traceable evidence, and assurance and review. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.
CIRCULAR ECONOMY PERFORMANCE MEASUREMENT: LINKING RESOURCE FLOWS, COST INFORMATION, AND STRATEGIC DECISIONS M. Syafarudin Mahaputra; Maya Ariyanti
Journal of Jabar Economic Society Networking Forum Vol. 2 No. 12 (2025): JESOCIN - December
Publisher : Organisasi Masyarakat Kreatif Indonesia Emas

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Background: Organizations increasingly depend on circular economy performance measurement, yet visible activity does not by itself demonstrate reliable capability or sustainable value. Fragmented responsibilities, weak evidence, and locally optimized metrics can cause decisions about control ownership to create unmanaged exposure elsewhere. Aim: This article develops a governance framework that connects circular economy performance measurement, control ownership, and professional judgment through five mutually reinforcing capabilities: decision-useful information, control ownership, professional judgment, traceable evidence, and assurance and review. Method: The paper uses an integrative conceptual review. Established management research, professional standards, and institutional guidance are synthesized through construct clarification, mechanism mapping, risk-control analysis, and proposition development. It does not report respondents, sample statistics, or causal estimates. Results: The synthesis indicates that performance becomes more resilient when decision rights, data definitions, controls, escalation paths, and learning routines are designed as one management system. The proposed model links each capability to observable evidence and balanced indicators. Contribution: The article offers an auditable implementation sequence and propositions that can be tested in later empirical research.
Co-Authors Adang Haryaman Adhi Prasetio Adhi Prasetyo, Adhi Ahmad Darajat Basallama Anak Agung Gede Sugianthara Andarina, Feby Anggun Yolistina Anna Tsamarah Yudiawati Arif Budi Raharja Arif Budi Raharja Astri Ghina Billy Goenandar Candiwan Christalia, Windy Davin, Hans Dede Kurniawan Dedi Iskamto Denta Rahmadani Dewi Purwati Dewi Rinarika Dewi, Fianti Krisna Dezila, Raissa Diah Fatma Sjoraida Dian Pertiwi Wulandari Dwi Fitrizal Salim Elly Suryani Endang Ruchiyat Eva Nurazizah Eva Nurhazizah Fadhilla, Muhammad Iqbal Faisal Matriadi Farida, Ajeng Luthiyatul Fatnan Setyo Hariwibowo Fauzi, Adryan Finny Redjeki Fitra Ayu Larasati Gadang Ramantoko Gatot Amri Gioliano Putra Goenandar, Billy Hadyningtyas, Ivy Anindhita Hanifah Aprillia, Wahyuning Helni Mutiarsih Jumhur Heppy Millanyani Heris, Faradisya Hilman Fauzi, Hilman Ilham Majid Rabbani Ilma Aliya Sahal Indrajati Wahyuningtyastuti Indrajati Wahyuningtyastuti Januar, Rifat Kharisma, Mita Kordelya Kordelya Kukuh Abdu Rachman Lili Adi Wibowo Lira Parahita Agni Putri Lubis, Reza Armanda M Farhan Ramadhan M Yudha Febrianta M. Syafarudin Mahaputra Mahayasa, I Made Prasetya Wiguna Majid Rabbani, Ilham Mardotillah, Aini Restu Maria Apsari Sugiat Maulana Malik Ibrahim Meileny S.A.B, Findy Mesayu Ana Hanifah Yahsallah Mita Kharisma Mochamad Arif Rachman Muhammad Saiful Arifin Nadia Putri Karenina Nafila, Tasya Navira Wirvani Nazhira Nindya Padma Hanuun Nia Handayani Nia Riana Nida Garnida Fitrianti Nida Garnida Fitrianti Nida Nurfadila Nur Lela sari Nurohman, Choirudin Alza Nurul Hafizah Nurvita Trianasari Nyoman Dwika Ayu Amrita Pandega Syahdadini Pramono, Indro Pratiwi, Daulika Putri Fariska Sugestie Putri, Kartika Aulia Rachman, Mochamad Arif Rachmat Ramadhani, Muh. Raden Roro Fatma Sari Raden Roro Fatmasari Raden Roro Fatmasari Rahmadani, Denta Raissa Dezila Ratih Hendayani Refi Rifaldi Windya Giri Reza Armanda Lubis Reza Azkia Rahmi Ricky Agusiady Rifki Hariadi, Maghfira Riski Taufik Hidayah Rizka Utami, Fany Rizqi Aina Rizqullah, Rafif Rudy Hermanto, Muchamad Ruli Kuniawati, Novia Safii, Ahmad Saleh, Rusdi Salma Nabella Putri Sari, Marisa Puspita Setiana, Gege Arum Siska P Yudowati Soeparwoto Dharmoputra Sri Rochani Mulyan Sri Rochani Mulyani Sri Widiyanesti Sunu Puguh Hayu Triono Syahril Kevin Maulana Tazkia, Yumna Tiara Salsabila Fasya Trinadisha, Thalia Sabina Tyas Pawitra, Mohammad Ucu Supriatna Veronita, Rika Virghina Dhia Elwitrisnasafitri Vyanna Zuleika Wahyudi Wahyu Yunanto Wahyuningtyastuti, Indrajati Wibowo, Dimas Kartiko Windy Christalia Yunanto, Wahyu Yundhiya Adi Nugroho Yusza Reditya Murti Zaenal Aripin Zahra Aqilla Putri Chandra Zahra Rahmi Hanifah Zaki Chandra Negara