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DESAIN INTERIOR LOBI HOTEL SEBAGAI PHYSICAL SERVICESCAPE DALAM PEMBENTUKAN PLACE ATTACHMENT DAN REVISIT INTENTION Jasmine Syahviarani; Mahendra Wardhana
Jurnal Arsitektur ARCADE Vol 10 No 1 (2026): Jurnal Arsitektur ARCADE, Maret 2026
Publisher : Prodi Arsitektur UNIVERSITAS KEBANGSAAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31848/arcade.v10i1.4560

Abstract

Abstract: Hotel lobbies function as transitional spaces that play a crucial role in shaping initial impressions and spatial experiences through their interior design. In the context of hotel architecture and interior design, the lobby is one of the hotel's physical servicescape areas that can influence comfort, spatial perception, and emotional attachment to a place. The purpose of this study is to examine the role of hotel lobby interior design in the formation of place attachment and its relationship with revisit intention. The study was conducted using qualitative methods through a narrative literature review of various scientific sources relevant to the research topic. Thematic synthesis analysis aims to identify interior design elements that contribute to forming users' emotional connections with the hotel lobby. The results of the study indicate that the lobby interior design as a physical servicescape of the hotel can strengthen place attachment and has the potential to encourage revisit intention. This finding confirms that interior design not only functions as an aesthetic element, but also as a medium for forming spatial experiences that influence the emotional attachment of users in the context of hotel architecture and interiors. Keyword: Hotel Lobby Interior, Place Attachment, Revisit Intention Abstrak: Lobi hotel merupakan ruang transisi yang berperan penting dalam membentuk kesan awal dan pengalaman spasial melalui desain interiornya. Dalam konteks arsitektur dan interior perhotelan, lobi menjadi salah satu area physical servicescape hotel yang dapat mempengaruhi kenyamanan, persepsi ruang, dan keterikatan emosional pengunjung terhadap hotel secara keseluruhan. Tujuan penelitian ini adalah untuk mengkaji peran desain interior lobi hotel terhadap pembentukan place attachment serta kaitannya dengan revisit intention. Penelitian dilakukan dengan menggunakan metode kualitatif melalui kajian literatur naratif terhadap berbagai sumber ilmiah yang relevan dengan topik penelitian. Analisis sintesis tematik bertujuan untuk mengidentifikasi elemen desain interior yang berkontribusi dalam membentuk hubungan emosional pengguna dengan lobi hotel. Hasil kajian menunjukkan bahwa desain interior lobi sebagai physical servicescape hotel mampu memperkuat place attachment dan berpotensi mendorong revisit intention. Temuan ini menegaskan bahwa desain interior tidak hanya berfungsi sebagai elemen estetis, tetapi juga sebagai medium pembentuk pengalaman spasial yang mempengaruhi keterikatan emosional pengguna dalam konteks arsitektur dan interior perhotelan. Kata Kunci:  Interior Lobi Hotel, Place Attachment, Revisit Intention
OPTIMIZATION OF STORE LAYOUTS AND INTERIOR DISPLAY DESIGNS IN INDONESIAN BATIK RETAIL ARCHITECTURE ATMOSPHERE Nurul Idzi Lutvi Putri; Eri Naharani Ustazah; Mahendra Wardhana
Journal of Architecture & Environment Vol. 24 No. 1 (2025)
Publisher : Center for Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j2355262x.v24i1.a22749

Abstract

The fashion industry has become one of the most influential sectors in Indonesia's economic growth. Batik, as part of the fashion industry, has a sales concept with a retail store system because it is considered to require specific perception stimuli and shopping experiences. In the direct marketing process, one of the most important aspects to consider is atmospheric architecture or environmental atmosphere architecture. Atmospheric architecture involves designing an environment to evoke specific emotional responses in potential buyers, thereby increasing the likelihood of successful product purchases. With the existence of this concept, the atmospheric architecture elements of the environment as decision-making supporters must be studied and optimized. A finding is needed regarding the store atmosphere elements that influence the creation of an optimal shopping ambiance and experience in the batik retail environment. The method used is a qualitative method involving in-depth interviews and photo elicitation. Data processing was carried out using Computer-Assisted Qualitative Data Analysis Software to classify the research findings and was followed by homogeneous validation of the results with the respondents. This finding shows how store layouts and display designs affect sales. It also suggests ways to use these ideas in batik stores to increase product purchases.
A Study of Customer Resonance and Loyalty: The Moderating Role of Brand Value Among Used BMW Car Owners Nuuru Rizky Ammalia; Sabar Sabar; Mahendra Wardhana; Prasetyo Wahyudie
Journal Research of Social Science, Economics, and Management Vol. 4 No. 12 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i12.911

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The luxury automotive industry in Indonesia continues to demonstrate stable growth despite economic pressures and technical challenges, particularly in classic models. BMW, as a dominant luxury car brand, has successfully maintained user loyalty, including for older models such as the E46 and F30. This study aims to analyze the influence of brand experience, brand trust, and brand image on customer loyalty, with brand resonance as a mediating variable and brand value as a moderating variable. A quantitative approach was employed by distributing online questionnaires to users of BMW 3 Series (E46 and F30) in Surabaya, Jakarta, Bekasi, and Solo. Data were analyzed using structural equation modeling (SEM) with AMOS 26. The results indicate that brand experience and brand trust have a positive and significant effect on brand resonance, while brand image does not have a significant effect. Brand resonance was found to significantly mediate the relationship with customer loyalty. Brand value also positively moderates the relationship between brand resonance and customer loyalty. These findings highlight the importance of emotional experience, community involvement, and perceived brand value in fostering loyalty, even for vehicles that are not the owners’ primary cars. This study emphasizes that loyalty is shaped not only by functional satisfaction but also by long-term emotional attachment, particularly in the context of classic luxury cars.
Kajian Behavior Mapping pada Ruang Tunggu Gedung Rawat Jalan Rumah Sakit Rujukan Utama Surabaya Rifdah Azizah Salsabila; Mahendra Wardhana
Jurnal Desain Interior Vol 9 No 2 (2024)
Publisher : Direktorat Penelitian dan Pengabdian kepada Masyarakat (DRPM), ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j12345678.v9i2.4482

Abstract

Desain lingkungan yang tepat dan optimal akan melibatkan pengguna di dalamnya agar desain yang dihasilkan dapat sesuai dengan kebutuhan pengguna dan fungsionalitas ruang. Salah satu cara untuk membuat desain lingkungan yang memperhatikan pengguna adalah dengan menganalisis perilaku mereka. Behavior mapping merupakan alat penting dalam desain lingkungan yang digunakan untuk menganalisis dan memahami bagaimana orang berinteraksi dengan lingkungan sekitar. Penelitian ini bertujuan untuk menganalisis pola perilaku pasien dan pengunjung di ruang tunggu Gedung Rawat Jalan Rumah Sakit Rujukan Utama Surabaya. Melalui observasi dan pencatatan, penelitian ini mengungkapkan bahwa pasien lebih banyak menghabiskan waktu di kursi ruang tunggu karena aktivitas mengantre yang lama. Selain itu, ditemukan pengelompokan beberapa aktivitas di area ruang tunggu dan kurang optimalnya penggunaan area tempat duduk lainnya. Berdasarkan temuan ini, beberapa rekomendasi desain diajukan untuk meningkatkan kenyamanan dan efisiensi ruang tunggu. Penelitian ini menyoroti pentingnya behavior mapping dalam memahami dan memperbaiki penggunaan ruang di lingkungan rumah sakit.
Lighting and Color Preferences in Hajj Dormitory Bedrooms: Impact on Visitors’ Subjective Well-Being Putri Ahmadina; Mahendra Wardhana
Jurnal Desain Interior Vol 10 No 1 (2025)
Publisher : Direktorat Penelitian dan Pengabdian kepada Masyarakat (DRPM), ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j12345678.v10i1.22572

Abstract

The design of interior spaces significantly influences the subjective well-being of occupants, shaping their emotional states, comfort, and overall experience. Among the key environmental factors, lighting and interior color play a crucial role in creating a harmonious atmosphere, affecting mood, relaxation, and functional efficiency. However, Hajj dormitories, which serve as temporary accommodations for pilgrims and visitors, often suffer from suboptimal lighting and color schemes that may not fully support users’ well-being. This study investigates visitor preferences for lighting and color in Hajj dormitory bedrooms and their impact on subjective well-being. Through a systematic analysis and observations, it identifies how lighting conditions and color choices influence psychological responses, either enhancing tranquility or creating discomfort. Findings indicate that poor lighting configurations, such as dim illumination and lack of adjustability, contribute to decreased comfort and usability. Similarly, the selection of overly vibrant or dull color schemes negatively affects emotional balance, reducing the overall quality of the environment. To improve well-being in dormitory spaces, this study emphasizes the need for adaptive lighting solutions that cater to different user activities and color palettes that foster relaxation and positivity. By integrating the Positive Design Framework, dormitories can transition from purely functional accommodations to supportive environments that enhance both physical and psychological comfort. The study provides practical design recommendations that can be applied to Hajj dormitories and other communal accommodations, ensuring that interior spaces contribute to a more comfortable, emotionally supportive, and enriching experience for all users.
Pola Penataan Ruang Layanan Publik yang Smart, Berdasarkan Kajian Okupansi dan Attachment Pengguna (Objek Kasus : Ruang Layanan Publik di Kantor / Dinas di Pemerintah Kota Surabaya) Susy Budi Astuti; Mahendra Wardhana; Prasetyo Wahyudie; Lea Kristina Anggraeni
Jurnal Desain Interior Vol 6 No 1 (2021)
Publisher : Direktorat Penelitian dan Pengabdian kepada Masyarakat (DRPM), ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j12345678.v6i1.9646

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Ruang layanan publik kantor identik dengan pintu gerbang imej layanan. Secara umum ruang layanan publik berfungsi antara lain area informasi, area tunggu, area penerima tamu, area layanan dan area sekuriti. Bentuk dan jenis area tersebut sangat tergantung pada karakter kantor/kedinasan. Terdapat fenomena bahwa adanya layanan satu atap, yaitu terdapat 2 atau lebih jenis kantor/kedinasan dalam satu bangunan gedung. Hal ini menjadi menarik, karena masing masing memiliki karakter layanan yang berbeda, namun dalam satu ruang layanan publik. Jenis layanan yang beragam yang terjadi di satu ruang di ruang layanan publik, sering menimbulkan disorientasi sebagai dampak dari ketidak efektifan penggunaan ruang. Penelitian ini bertujuan merumuskan pola okupansi dan attachment pengunjung di ruang layanan publik kantor PDAM Surya Sembada kota Surabaya, untuk menjadi row model penataan area dan penggunaan ruang. Penelitian dilakukan dengan cara observasi perilaku melalui rekam jejak guna mencermati pola aktivitas yang terjadi. Wawancara digunakan utuk melengkapi data. Rumusan Pola okupansi dan attachment pengunjung di ruang layanan publik kantor PDAM Surabaya diharapkan menjadi row model smart performance public space untuk keberlangsungan/sustainable environment. Luaran penelitian ini berupa paper yang dipublikasikan di jurnal nasional.
Eksplorasi Desain dan Teknik Fabrikasi Digital untuk Elemen Desain Interior Berbasis Teknologi Manufaktur Aditif Okta Putra Setio Ardianto; Mahendra Wardhana; Thomas Ari Kristianto; Anggra Ayu Rucitra; Caesario Ari Budianto
Jurnal Desain Interior Vol 7 No 2 (2022)
Publisher : Direktorat Penelitian dan Pengabdian kepada Masyarakat (DRPM), ITS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12962/j12345678.v7i2.15115

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Teknologi manufaktur aditif atau yang banyak dikenal sebagai teknologi printer 3D merupakan bagian dari revolusi industri 4.0 telah memberi dampak di berbagai bidang industri. Teknologi ini juga telah memberikan dampak di bidang konstruksi dengan merevolusi pendekatan merancang dan fabrikasi produk konstruksi termasuk pada desain interior. Kelebihan manufaktur aditif pada proses merancang dan fabrikasi digital desain interior adalah kemampuan menghasilkan bentukan yang unik, dapat dikustomisasi, relatif lebih cepat dan ekonomis dibandingkan dengan metode fabrikasi konvensional. Beberapa kelebihan termasuk membuat proses fabrikasi menjadi lebih efisien bahan dan dana sehingga dinilai sebagai proses yang lebih berkelanjutan. Tulisan ini berisi dokumentasi penelitian yang bertujuan untuk mengeksplorasi desain dan teknik fabrikasi elemen interior menggunakan teknologi manufaktur aditif dengan penggunaan mesin printer 3D berjenis Fused Deposition Modeling (FDM) tingkat pengguna akhir. Metode penelitian menggunakan teknik eksperimen dengan analisa kualitatif untuk mencapai tujuan penelitian. Eksplorasi desain dan fabrikasi elemen interior menggunakan studi kasus desain lampu estetika dikarenakan mempertimbangkan jenis peralatan yang digunakan pada penelitian. Serangkaian eksperimen yang mencakup proses merancang hingga fabrikasi purwarupa menghasilkan temuan berupa poin-poin terkait eksplorasi desain dan fabrikasi elemen desain interior meliputi faktor berpengaruh, anjuran dan batasan mengenai desain serta pengaturan teknis pada mesin printer 3D yang optimal pada kasus fabrikasi digital elemen interior berupa lampu estetika.
Visual Spotting of Local Elements in Airport Arrival Interiors Nurani, Salma Arsyi; Astuti, Susy Budi; Wardhana, Mahendra; Indraprasti, Anggri
Journal of Architectural Research and Design Studies Vol. 10 No. 2 (2026): In Progress Issue
Publisher : Departement of Architecture, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jars.vol10.iss2.art9

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This paper examines how local elements in airport arrival interiors are visually detected by visitors and how this perceptual process contributes to the formation of spatial meaning and sense of place. The study adopts the concept of visual spotting to describe the rapid identification of visually salient local features, including regional colors, traditional motifs, materials, and cultural symbols. Using a Systematic Literature Review (SLR) approach, this research synthesizes interdisciplinary studies on visual perception, interior design, and airport experience. A total of 24 peer-reviewed articles were systematically selected from major academic databases and analyzed through thematic synthesis to explore how early visual recognition shapes first impressions in arrival environments. The findings indicate that visual spotting operates as a preattentive mechanism that determines which local elements are perceptually registered during initial encounters. Elements with high visual salience and strategic spatial placement are more likely to be detected, thereby enhancing spatial legibility, accelerating place recognition, and strengthening the representation of regional identity. This study positions visual spotting as a critical link between interior design strategies and sense-of-place formation, highlighting the importance of integrating perceptual considerations into the design of airport arrival environments to improve visitor experience and reinforce culturally meaningful spaces.
Simulation-based assessment of morning daylight performance and study period recommendation in Tahfidz Classroom Diana Novitasari; Mahendra Wardhana; Thomas Ari Kristianto
Jurnal Desain Vol 13 No 4 (2026): Jurnal Desain
Publisher : Universitas Indraprasta PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/jd.v13i4.3380

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This study investigates morning daylight performance in a Tahfidz classroom to identify the recommended study period for visually intensive learning activities. Tahfidz learning requires sustained reading and memorization, making stable daylight conditions with adequate illuminance and improved illuminance uniformity essential for visual performance. A quantitative descriptive approach was employed using daylight simulation in DIALux Evo from 07:00 to 09:00 at 30-minute intervals. Illuminance levels were evaluated based on minimum, maximum, average, and illuminance uniformity (U₀) values and compared with the recommended classroom lighting standard of 350 lux. The results show that average illuminance exceeds the standard after 08:00, indicating adequate daylight availability for learning activities. However, significant differences between minimum and maximum values reveal uneven daylight distribution across the classroom. Temporal analysis indicates that daylight conditions become more stable after 08:30, providing sufficient illumination with relatively reduced contrast compared to earlier intervals. Based on simulation-derived illuminance and illuminance uniformity indicators, the period after 08:30 is recommended for visually intensive learning activities. The study concludes that daylight performance depends not only on illuminance level but also on the balance between intensity, distribution, and time.
Peran social furniture arrangement dalam mendukung interaksi sosial pada fasilitas kesehatan: Tinjauan literatur Annisa Kamila; Mahendra Wardhana; Susy Budi Astuti
Jurnal Desain Vol 13 No 3 (2026): Jurnal Desain
Publisher : Universitas Indraprasta PGRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/jd.v13i3.1674

Abstract

Lingkungan fasilitas kesehatan membentuk lebih dari sekadar latar bagi aktivitas medis, ruang di dalamnya juga memengaruhi cara pasien, keluarga dan tenaga kesehatan saling berinteraksi. Sejumlah kajian menunjukkan bahwa pengalaman sosial yang positif berkontribusi terhadap kenyamanan psikologis dan proses pemulihan pasien. Namun, dalam pembahasan desain terapeutik, peran pengaturan furnitur sering kali hadir sebagai aspek teknis, bukan sebagai elemen utama yang membentuk hubungan sosial di dalam ruang perawatan. Oleh karena itu, kajian ini bertujuan untuk menelaah peran social furniture arrangement dalam mendukung interaksi sosial di fasilitas kesehatan. Kajian ini dilakukan melalui metode narrative literature review. Hasil kajian menunjukkan bahwa pengaturan tata letak furnitur, keterbukaan visual, serta skala dan fleksibilitas ruang memiliki keterkaitan dengan terbentuknya interaksi sosial yang lebih suportif. Temuan menunjukkan bahwa social furniture arrangement berperan melalui mekanisme spasial seperti fleksibilitas tata duduk, keterbukaan visual, pengelompokan furnitur berskala kecil dan kejelasan sirkulasi, yang secara bersama-sama memfasilitasi pilihan interaksi sosial, rasa kendali, serta kenyamanan psikologis pengguna dalam pengalaman terapeutik.
Co-Authors Adi Soeprijanto Adibah Yusuf Aditya Andhy Prabowo Adlina, Saarah Dewi Agista Maulidiya Rochmah Ahmadina, Putri ahmadina Ailsashofa Alfadhila Alidha Nurhalima Ammalia, Nuuru Rizky Anggra Ayu Rucitra Anggra Ayu Rucitra Anggra Ayu Rucitra, Anggra Ayu Anggri Indraprasti Anggri Indraprasti, Anggri Anjar, Byanca Putri Annisa Kamila Ardiantono, Dewie Saktia Aria Weny Anggraita Arifah, Nurmalita Fajar Arinto Nugroho Arinto Nugroho At-Taqi, Abdul Muta'ali Muharik Bambang Kartono Kurniawan Beatrix, Putry Reydiana Berto Mulia Wibawa Budiono Budiono Byantoro, Muhammad Billva Caesario Ari Budianto Caesario Ari Budianto, Caesario Ari Chrysan Adi Putri CORRY LIANA Dewangga, Erdian Okta Bima Diana Novitasari Diana Novitasari DITA PERWITASARI Donny Revangga Adityara El Fachriza, Dimas Aditya Eny Sulistyowati ENY SULISTYOWATI Eri Naharani Ustazah Ervianti , Berlian Lusia Fazrin, Ravina Firman Hawari FITHRONI, HIJRIN Fredy Kurniawan Hamidah, Niswatul Hamidah, Sinta Nur Haq, Qonita Nadya Harus Laksana Guntur Hasyyati, Astrid Amidiaputri Imam Abadi Indianna Putri Dharmawan Iqbal, Muhammad Firdaus Ismar M. S. Usman Jasmine Adhania Putri Putri Jasmine Syahviarani Karima, Tirsa Okta Kayungyun, Inggrid Rahadyan Khairunnisa, Nisrina Kumara Rafi Isandhia Lea Kristina Anggraeni Lea Kristina Anggraeni Loggar Bhilawa Lovisonnya, Intan Mareta, Alicia Masnun, Muh Ali Masnun, Muh Ali Masnun, Muh. Ali Mellani Vionita Meydiandra, Falah Mohammad Herli Nadya Rizky Fitriana Nangkula Utaberta Nany Maryani Nikita Bunga Pratiwi Nurani, Salma Arsyi Nurdini Elsa Indira Nurul Hikmah Nurul Hikmah Nurul Idzi Lutvi Putri Nuuru Rizky Ammalia Okta Putra Setio Ardianto Okta Putra Setio Ardianto, Okta Putra Setio Permata, Salsabila Berlian Piansyah, Alief Prasetyo Wahyudie Putri Ahmadina Putri, Nabilah Talithania Azaria Rachmadyta, Fauziah Rachman, Audi Fatchur Radityotomo, Revaya Rafii Fadhil Nasywa Rahayu, Dega Puji Rahmat Charis Wijayanto Ramadhan, Ken Nayyara Azkhira Rasyid, Wildan Ratri Bodromulatsih Rifdah Azizah Salsabila Rifdah Azizah Salsabila Sabar Sabar Sabar Sabar Sabiela, Yaritsa Husni Saputra, Alfian Anugrah Sayyida Sayyida Selvi Marcellia Sopian, Usep Sumaningrum, Shinta Adhania Susilowati, Indri Fogar Susy Budi Astuti Susy Budi Astuti Susy Budi Astuti Susy Budi Astuti, Susy Budi Syarif, Abdurahman talitha fahriyah Tegar Aditya Cahyadi Thomas Ari Kristianto Thomas Ari Kristianto, Thomas Ari Tiara Ika Widia Primadani Wahyu Waskito Putra Wahyudie, Prasetyo Wiwik Handayani Yang Haziqah Musa Yudha Firmansyah, Muhamad Rizal Zahra Ayudhia Pawestri Zahri Tsaniyal Baqy