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PERBANDINGAN KEBIJAKAN DIMENSI SMART PEOPLE DALAM PERWUJUDAN SMART CITY DI KOTA METROPOLITAN: Dimension Policy of Smart People in Metropolitan City of Bandung, Jakarta, and Pekanbaru Baskoro Wicaksono; Refaldo Asta; M. Rafi
Jurnal Bina Praja Vol 13 No 1 (2021)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jpb.13.2021.93-103

Abstract

The advancement of information and communication technology (ICT) has become a major focus that is often seen in Indonesia's concept of smart cities. As a result, various stakeholders often ignore smart people's dimensions, which have an essential role in realizing a smart city. Therefore, this study aims to explain and compare various smart people policies in metropolitan cities such as Bandung, Jakarta, and Pekanbaru. This study uses literature study research techniques sourced from journals, proceedings, books, and official government websites that provide information relevant to the study's focus. The results showed that smart people's policy dimensions in Bandung, Jakarta, and Pekanbaru consist of three policy dimensions: policies at the education level, creative industry policies, and Smart City Living Lab policies. In the education sector policy, the Municipal Governments of Bandung, Jakarta, and Pekanbaru have the same program orientation. Then, the creative industry sector policy has a different program orientation. The city of Bandung focuses on developing the Little Bandung website, Jakarta focuses on the One District One Center (OK OCE) program. In contrast, Pekanbaru focuses on the Madani Food Week program. Furthermore, the policies in the Smart City Living Lab sector in Bandung, Jakarta, and Pekanbaru have not focused on the parameters of the small-scale smart city development model.
EVALUASI PROGRAM SISTEM PERINGATAN DINI PENGENDALIAN PENDUDUK (SIPERINDU) DALAM PENGENDALIAN KEPENDUDUKAN PERWAKILAN BKKBN PROVINSI RIAU TAHUN 2022-2024 Mayritan, Alrahni; Wicaksono, Baskoro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Population issues are fundamental issues that have a direct impact on various aspects of life, from economics, social, politics, to the environment. Population is both the subject and object of development, so the success of national development is largely determined by how the government is able to manage the growth, distribution, and quality of its population. The SiPerindu application was created as an early warning tool for population problems, especially in Riau Province. This study aims to evaluate the Population Control Early Warning System Program (SiPerindu) by the Riau Province BKKBN Representative in 2022–2024 and analyze its impact on population control. This study uses a descriptive qualitative method with data collection techniques through interviews and documentation with related parties, such as the Riau Province BKKBN Representative, DP3AP2KB Riau Province, DPPKB Pekanbaru City, and the Chairperson of the Population Coalition. The theory used is the program evaluation theory by William N. Dunn which includes 6 indicators, namely effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The results of this study indicate that the implementation of SiPerindu has not been optimal across all evaluation indicators. The main obstacles include limited human resources, lack of budget, missing data and infrastructure, and weak data integration between agencies. Despite this, the SiPerindu application has been used as a basis for the development of the Population Development Grand Design (GDPK) and the Roadmap For Population Development (PJPK). SiPerindu is also considered quite responsive in providing population data and has received positive feedback from the public. However, improvements in data updating and accessibility are still needed. Keywords: Program Evaluation, SiPerindu, Population Control, BKKBN.
KINERJA PELAYANAN ADMINISTRATIF MASYARAKAT KECAMATAN KOTO KAMPAR HULU KABUPATEN KAMPAR TAHUN 2016 Septyani, Ericha Tri; Wicaksono, Baskoro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 5: Edisi I Januari - Juni 2018
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

One of purpose to make division of distric is to improve public administration services for people with responsive, accountable, and effisient. But, based on interview result with Mr. Rahmad as elder of Tanjung Village on July, 12 2017, public administration services in Koto Kampar Hulu district Kampar regency not fully run facile because the process is still takes a long time. Formulation of the problem: how is Performance Of Public Administrative Services In Koto Kampar Hulu District Kampar Regency in 2016? What factors that inhabiting Performance Of Public Administrative Services In Koto Kampar Hulu District Kampar Regency in 2016? Research purpose: To known Performance Of Public Administrative Services In Koto Kampar Hulu District Kampar Regency in 2016, To known What factors that inhabiting Performance Of Public Administrative Services In Koto Kampar Hulu District Kampar Regency in 2016. Data obtained is analyzed by descriptive-qualitative. Dimension SERVQUAL in public administration services Koto Kampar Hulu district Kampar Regency 2016. The tangibles is goverment services, community services, development services. Reabilty, durability reability performance of administration is not yet maximal. Responsiveness, information of requitmen to be complicated to get administration service need to see the sticky information. Assurance, is administration service implementers already have knowledge and abilities about system, mechanism, and procedure. Emphaty is after get complaint, advice, and input so Camat doing internal controlling to check the truth of complaint, advice, and input then will be evaluated performance administration implementer for improvment. The factors that inhabiting: some time, there is no administration service implementer, adminisration service completation is take many time, there is empty posiion, lack of number administration services computer operators, electricity is often extinguished, and there is no internet network. Keyword: Services, Performance, and Administrative
STRATEGI PENGEMBANGAN PEMBANGUNAN BERKELANJUTAN DAERAH PERBATASAN ANTAR NEGARA DI PROVINSI RIAU Iqbal Miftakhul Mujtahid; Steven Anthony; Baskoro Wicaksono; Putri Hergianasari
Jurnal Neo Societal Vol. 8 No. 2 (2023): April 2023
Publisher : Universitas Halu Oleo (UHO)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52423/jns.v8i2.6

Abstract

This article aims to anlyze the regional infrastructure development strategy in border areas between countries in Riau Province. This is Consistent with the geographical importance of the regency/city in Riau Province. The approach method used in this research is descriptive qualitative. How to collect data with documentation and indepth interviews. The results of this research explain that the infrastructure development strategy carried out for the coastal districts/cities in Riau Province includes; First, developing transportation links through sea transportation services in order to improve the quality and intensity of services in the maritime border area. Second, developing economic growth poles in border areas. It is based on regional idiosyncrasy, local capabilities and takes into account market opportunities aided by changes in infrastructure and data transfer, power, water and telecommunications. Infrastructure development must be carried out through planning that is synchronized with national development. So that the use of the Special Allocation Fund (DAK)  for border areas can be realized properly, but the development that has been carried out so far is not in accordance with the national development proposed by the regional government  
STRATEGI PENGEMBANGAN PEMBANGUNAN BERKELANJUTAN DAERAH PERBATASAN ANTAR NEGARA DI PROVINSI RIAU Iqbal Miftakhul Mujtahid; Steven Anthony; Baskoro Wicaksono; Putri Hergianasari
Jurnal Neo Societal Vol. 8 No. 2 (2023): April 2023
Publisher : Universitas Halu Oleo (UHO)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52423/jns.v8i2.6

Abstract

This article aims to anlyze the regional infrastructure development strategy in border areas between countries in Riau Province. This is Consistent with the geographical importance of the regency/city in Riau Province. The approach method used in this research is descriptive qualitative. How to collect data with documentation and indepth interviews. The results of this research explain that the infrastructure development strategy carried out for the coastal districts/cities in Riau Province includes; First, developing transportation links through sea transportation services in order to improve the quality and intensity of services in the maritime border area. Second, developing economic growth poles in border areas. It is based on regional idiosyncrasy, local capabilities and takes into account market opportunities aided by changes in infrastructure and data transfer, power, water and telecommunications. Infrastructure development must be carried out through planning that is synchronized with national development. So that the use of the Special Allocation Fund (DAK)  for border areas can be realized properly, but the development that has been carried out so far is not in accordance with the national development proposed by the regional government  
Kartu Skor e-Government yang Seimbang untuk Layanan Publik Online di Kantor Kependudukan dan Pencatatan Sipil Kota Pekanbaru Muhamad Nelwan Wahyuda Subekti; Baskoro Wicaksono
Jurnal Bina Praja Vol 17 No 2 (2025)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.17.2025-2921

Abstract

The Pekanbaru City Population and Civil Registration Office adopts e-government through the Layanan Tunggu (Lagu) application to take care of lost, damaged, and urgent e-IDs. In practice, the Lagu application has not delivered good performance, as evidenced by the community satisfaction index, which consistently declined from 2021 to 2024. This study aims to analyse the performance and maturity of the Lagu application using the five dimensions of the balanced e-government scorecard and the stages of Darrell M. West's e-government maturity model. The approach to this research is a qualitative descriptive design, using both primary and secondary data. The analysis technique of this study uses an interactive model by Miles, Huberman, and Saldana. The results of this study reveal that three of the five dimensions have not been operating optimally. Because iOS users can’t access the service, the removal of the urgent e-ID printing feature, the service of less friendly officers at the counter, the termination of the cooperation agreement with the Grab company, and the passive maintenance and development management of the application. In addition, the Lagu application, which experienced pseudo-maturity in the second stage, is another reason the public satisfaction index has consistently decreased. This research is limited to the object of research, namely the Lagu application, and does not include program recommendations. Therefore, the next research should examine collaborative governance and provide program recommendations based on the results.
Agile Governance in Urban Village Level Digital Public Service: A Study of the SIKECE  Website for the Pangkalan Kerinci Timur Denny Amansyah; Rury Febrina; Baskoro Wicaksono; Meris Essio Mento; Margina Ferlan
JOURNAL OF GOVERNMENT SCIENCE Vol 7 No 1 (2026)
Publisher : Program Studi Ilmu Pemerintahan Universitas Mulawarman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54144/govsci.v7i1.147

Abstract

Digital transformation has driven significant changes in public service delivery, including at the urban village level. However, studies on the implementation of agile governance in website-based public services at the local level remain limited. This study aims to analyze the implementation of agile governance principles in digital public services through the SIKECE website in Pangkalan Kerinci Timur Urban Village. This research employs a descriptive qualitative approach, with data collected through interviews, observations, questionnaires, and documentation. Informants were purposively selected, comprising website managers and community members as service users. Data were analyzed qualitatively based on the six principles of agile governance. The findings reveal that the SIKECE website has successfully implemented agile governance principles, including good-enough governance, business-driven, human-focused, quick-win-oriented, a systematic and adaptive approach, and a simple design with continuous refinement. This implementation enhances efficiency, accuracy, responsiveness, and accessibility of public services, particularly in administrative processes such as certificate issuance. Nevertheless, several challenges remain, including gaps in digital literacy and limitations in technological infrastructure. This study contributes empirically to the literature on agile governance at the grassroots level and highlights the importance of strengthening technological capacity, stakeholder collaboration, and continuous development of digital systems to achieve inclusive and adaptive public service delivery.
KEMATANGAN PEMERINTAHAN DIGITAL DALAM SISTEM PELAYANAN PUBLIK DI KOTA PEKANBARU 2024 Melani Risdevinta Purba; Baskoro Wicaksono
GOVERNANCE: Jurnal Ilmiah Kajian Politik Lokal dan Pembangunan Vol. 13 No. 6 (2026): 2026 Juni
Publisher : Lembaga Kajian Ilmu Sosial dan Politik (LKISPOL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56015/gjikplp.v13i6.947

Abstract

Salah satu transformasi digital pemerintah di Indonesia dinilai melalui Sistem Pemerintahan Berbasis Elektronik (SPBE), dengan indeks kematangan sebagai ukuran utama. Kota Pekanbaru sebagai salah satu kota metropolitan di Sumatera telah menunjukkan perkembangan yang cukup signifikan, seperti terlihat dari peningkatan indeks SPBE dari 2,17 pada tahun 2021 menjadi 3,85 pada tahun 2024 dengan predikat "Sangat Baik". Namun, peningkatan angka tersebut perlu dilihat lebih kritis, terutama untuk mengetahui apakah pencapaian administratif ini benar-benar sejalan dengan kualitas pelayanan publik digital yang dirasakan masyarakat. Penelitian ini bertujuan untuk menganalisis tingkat kematangan SPBE dalam pelayanan publik di Kota Pekanbaru dan faktor-faktor yang mempengaruhinya. Penelitian ini menggunakan pendekatan kualitatif dengan tipe deskriptif-analitis, melalui wawancara mendalam dengan informan yang dipilih secara purposif dan studi dokumen terkait. Hasil penelitian menunjukkan bahwa kematangan digital Kota Pekanbaru masih dalam tahap transisi antara Interaksi dan Transaksi berdasarkan model Gartner. Beberapa layanan, seperti layanan kependudukan dan pajak, telah menunjukkan kemajuan, tetapi belum sepenuhnya mencapai tahap transformasi substantif. Temuan studi ini juga menunjukkan kesenjangan antara kematangan administratif-formal dan kematangan substantif-operasional. Kesenjangan ini dipengaruhi oleh faktor internal, seperti kapasitas sumber daya manusia dan ketidakstabilan kepemimpinan; faktor eksternal, seperti desain evaluasi nasional; serta faktor proses, seperti koordinasi antar OPD dan fragmentasi sistem. Kondisi ini menunjukkan bahwa transformasi digital belum sepenuhnya menempatkan masyarakat sebagai pemilik dan penerima manfaat utama layanan publik sesuai dengan prinsip-prinsip Pelayanan Publik Baru. Oleh karena itu, penguatan tata kelola digital, integrasi data, stabilitas kepemimpinan, dan peningkatan literasi digital merupakan agenda penting yang perlu segera diperkuat.
Penerapan Prinsip-Prinsip Good Governance Dalam Penyusunan APBKam Di Kecamatan Kandis Kabupaten Siak Muhammad Fadli Tambunan; Agus Mandar; Baskoro Wicaksono
Jurnal Niara Vol. 18 No. 3 (2026): Januari
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/zys9qm84

Abstract

Penelitian ini bertujuan untuk menganalisis penerapan prinsip-prinsip good governance dalam proses penyusunan Anggaran Pendapatan dan Belanja Kampung (APBKam). Metode penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara dan dokumentasi yang dilaksanakan di Kecamatan Kandis. Hasil penelitian menunjukkan bahwa penerapan prinsip good governance di tingkat kampung belum sepenuhnya berjalan efektif. Transparansi telah diterapkan melalui papan pengumuman dan musyawarah kampung, namun pemanfaatan media informasi digital serta keterlibatan masyarakat masih terbatas. Akuntabilitas diwujudkan melalui laporan keuangan, tetapi pemahaman aparatur terhadap regulasi masih lemah sehingga pelaksanaannya belum maksimal. Partisipasi masyarakat juga tergolong rendah, dengan tingkat kehadiran sekitar 30% dari warga yang diundang, menyebabkan aspirasi masyarakat belum sepenuhnya terakomodasi dalam perencanaan anggaran. Faktor penghambat penerapan prinsip good governance antara lain keterbatasan kapasitas sumber daya manusia aparatur kampung, lemahnya koordinasi antara pemerintah kampung, BAPEKAM, dan masyarakat, serta intervensi pemerintah daerah yang mengurangi otonomi kampung dalam menentukan prioritas pembangunan. Penelitian ini menegaskan perlunya peningkatan kapasitas aparatur, penguatan koordinasi, dan pemanfaatan teknologi informasi guna mewujudkan tata kelola pemerintahan kampung yang transparan, akuntabel, dan partisipatif
Implementasi Kebijakan Transfer Anggaran Kabupaten Berbasis Ekologi (TAKE) Di Kabupaten Siak Tahun 2024 Dalam Mencapai Tujuan Pembangunan Berkelanjutan Nadia Marsanda; Agus Mandar; Baskoro Wicaksono
Jurnal Niara Vol. 18 No. 3 (2026): Januari
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/s6vxqn61

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis Implementasi Kebijakan Transfer Anggaran Kabupaten Berbasis Ekologi (TAKE) di Kabupaten Siak pada tahun 2024 dalam mencapai tujuan pembangunan berkelanjutan Teori yang digunakan adalah implementasi kebijakan menurut David Korten (Akib & Tarigan,2008) yang dapat mempengaruhi keberhasilan implementasi yaitu kesesuaian program dengan kelompok sasaran, kesesuaian program dengan organisasi pelaksana dan kesesuaian organisasi pelaksana dengan kelompok sasaran. Penelitian ini menggunakan pendekatan kualitatif yang bersifat deskriptif. Teknik pengumpulan data yang digunakan adalah wawancara dan dokumentasi. Hasil penelitian dalam Implementasi kebijakan TAKE di Kabupaten Siak pada tahun 2024 dalam mencapai tujuan pembangunan berkelanjutan dilakukan dengan adanya penyesuaian antara program, organisasi pelaksana dan kelompok sasaran (pemanfaat). Implementasi kebijkan TAKE di Kabupaten Siak kepada Kampung dalam merealisasikan program masih memiliki anggaran yang inkonsistensi. Adanya penurunan dan perbedaan sumber dana antara ADK dan DBH DR memperlihatkan eksistensi kebijakan TAKE belum ditopang oleh kerangka fiskal yang konsisten. Kesesuaian pada pemanfaat dalam Implementasi TAKE di tingkat Kampung realitasnya sebagian belum mencerminkan praktik keberlanjutan yang ideal, karena pada pelaksanaannya lebih berorientasi pada pemenuhan administratif dan capaian program jangka pendek. Faktor intenal yang mempengaruhi implementasi kebijakan TAKE pada penelitian ini adalah komitmen organisasi pelaksana, sumber daya manusia dan anggaran. Faktor eksternal yang mempengaruhi adalah keterlibatan dari NGo dan budaya yang ada di masyarakat
Co-Authors ", Hanjani ", Syariah ', Hasanuddin ', Sukarman ', Wazni Abulkhoir, Imaduddin Achyar Hanif Siregar Ade Khairun Nisa Agus Khoirul Huda Agus Mandar Agus Susanto Aisa, Al Haifa Chairu Al Barru, Dhobit Aldi, Rian Alharoma Amnur Ali Yusri Ali, Rahmat Eka Saputra Anak Agung Gede Sugianthara Ananda, Ryantama Andre Naldo Junius Pratama Apri Madani, Apri As’ari, Muhammad Ashari, Nazar Atik Yuliana Auradian Marta Bai Rahmat Darma Yulianda Dávid, Lóránt Dénes Dede Yaksan Dela Meitika Denny Amansyah Deswanda, Iko Dian Eka Pertiwi Didik Syahputra Dika Aditya Putra Dina Lestari, Dina Dita Sari Dwi Sapto Anggoro Eko Priyo Purnomo Ericha Tri Septyani Faisal Aula Faishal Hadi Fajri, Algi Febrina Febrina Fitria Nur Azizah Friski Febriyan Gevrazi Gevrazi Ghazli, Dimas Aryo Habibullah Masri Hadi Hadi Handaka, Gagah Adia Hardiwirasukma, Gita Hasanuddin Hasanuddin Hasanuddin Hasanuddin Hevi Susanti Hikmah Aidil Fitra Indah Dwi Puspasari Indah Nopriyani Iqbal Miftakhul Mujtahid Iqbal Miftakhul Mujtahid Ishak Ishak Ishak Jamhari Jamhari Jayawarsa, A.A. Ketut Jermi " Julianto, M. Irvan Lilestina, Sri Lydia Iswandi M. Rafi M. Rafi M. Tinov M. Y. Tiyas Tinov M.Y. Tiyas Tinov Mardianti, Yuni Mardiyas, Firdaus Margina Ferlan Mayritan, Alrahni Melani Risdevinta Purba Meris Essio Mento Meris Essio Mento Muhamad Nelwan Wahyuda Subekti Muhammad Amin, Raja Muhammad Fadli Tambunan Muhammad Yusuf Harahap Musa Thahir Nadia Marsanda Nadya Rafdiyanti Nur Jannah Nur Laila Meilani Nur Meilani Nurul Huda Mohsin Oktaviana, Nurul Oky Efrieldy Putra Hang Jebat Padri " Pane, Rico Purnawandi Pesrianto " Pratama, Yuli Dian Putra, Ari Kurniawan Putri Hergianasari Putri Nanda Ginting Putri, Medina Permata Putri, Sandra Setia R.M. Amin R.Rona Monika Rachman Yoesuf Novrialdy Rafida Ulfa Rafida Ulfa Rahmanto, Fajar Rahmat, Al Fauzi Raja Amin Raja Muhammad Amin Raja Muhammad Amin Ramadhan, Ardiansyah Ramadhani, Rizka Ratih Sanima Refaldo Asta Reski Ananda Saputra Restu Prayogi Reza Pradana Nugraha Rian Kurnia Risky Perdana, Risky Risya, Wiyoke Ananda Rizki Alta Edison Romulus Sitorus Rury Febrina Rury Febrina Ryan Anugerah Putra Said Afdhal, Said Sandra Putri Sari, Petty Indria Mayang Sasa Fitarda Savitri, Nadia Bella Selvi Marcellia Septia Herianti, Septia Septyani, Ericha Tri Sesdia Angela Setiowati, Endang Siti Patimah Siti Wahyuni Steven ANTHONY Steven Anthony Subeqi, Aning Tri Sukarman Sukarman " Suswanta Syuhada, Halfina Tiyas Tinov Ulfa, Rafida Unggul Nugroho Vabella Mira Besta Venny Alfianita Virgo Prima Sitompul Wahyuni Permata Sari Br Bangun Wan Asrida Wan Nazarudin Wazni, Wazni Wulan Deana Eka Putri Yandy, Andri Yuyun Yunita Zainal Abdullah