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All Journal Jurnal Ilmu Sosial dan Humaniora Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Jurnal Antropologi: Isu-Isu Sosial budaya JIPAGS (Journal of Indonesian Public Administration and Governance Studies) jurnal niara Jurnal Ilmiah Peuradeun Nyimak: Journal of Communication Jurnal Bina Praja Jurnal Transformative at-tamkin: Jurnal Pengabdian kepada Masyarakat Bantenese Jurnal Pengabdian Masyarakat Jurnal Pemerintahan dan Politik Nakhoda: Jurnal Ilmu Pemerintahan Nakhoda: Jurnal Ilmu Pemerintahan International Journal of Social Service and Research COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Abdimas Indonesian Journal
Baskoro Wicaksono, Baskoro
Department Of Government Science, Universitas Riau
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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EVALUASI PROGRAM SISTEM PERINGATAN DINI PENGENDALIAN PENDUDUK (SIPERINDU) DALAM PENGENDALIAN KEPENDUDUKAN PERWAKILAN BKKBN PROVINSI RIAU TAHUN 2022-2024 Mayritan, Alrahni; Wicaksono, Baskoro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 12: Edisi II Juli - Desember 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

Population issues are fundamental issues that have a direct impact on various aspects of life, from economics, social, politics, to the environment. Population is both the subject and object of development, so the success of national development is largely determined by how the government is able to manage the growth, distribution, and quality of its population. The SiPerindu application was created as an early warning tool for population problems, especially in Riau Province. This study aims to evaluate the Population Control Early Warning System Program (SiPerindu) by the Riau Province BKKBN Representative in 2022–2024 and analyze its impact on population control. This study uses a descriptive qualitative method with data collection techniques through interviews and documentation with related parties, such as the Riau Province BKKBN Representative, DP3AP2KB Riau Province, DPPKB Pekanbaru City, and the Chairperson of the Population Coalition. The theory used is the program evaluation theory by William N. Dunn which includes 6 indicators, namely effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. The results of this study indicate that the implementation of SiPerindu has not been optimal across all evaluation indicators. The main obstacles include limited human resources, lack of budget, missing data and infrastructure, and weak data integration between agencies. Despite this, the SiPerindu application has been used as a basis for the development of the Population Development Grand Design (GDPK) and the Roadmap For Population Development (PJPK). SiPerindu is also considered quite responsive in providing population data and has received positive feedback from the public. However, improvements in data updating and accessibility are still needed. Keywords: Program Evaluation, SiPerindu, Population Control, BKKBN.
KINERJA PELAYANAN ADMINISTRATIF MASYARAKAT KECAMATAN KOTO KAMPAR HULU KABUPATEN KAMPAR TAHUN 2016 Septyani, Ericha Tri; Wicaksono, Baskoro
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol. 5: Edisi I Januari - Juni 2018
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Abstract

One of purpose to make division of distric is to improve public administration services for people with responsive, accountable, and effisient. But, based on interview result with Mr. Rahmad as elder of Tanjung Village on July, 12 2017, public administration services in Koto Kampar Hulu district Kampar regency not fully run facile because the process is still takes a long time. Formulation of the problem: how is Performance Of Public Administrative Services In Koto Kampar Hulu District Kampar Regency in 2016? What factors that inhabiting Performance Of Public Administrative Services In Koto Kampar Hulu District Kampar Regency in 2016? Research purpose: To known Performance Of Public Administrative Services In Koto Kampar Hulu District Kampar Regency in 2016, To known What factors that inhabiting Performance Of Public Administrative Services In Koto Kampar Hulu District Kampar Regency in 2016. Data obtained is analyzed by descriptive-qualitative. Dimension SERVQUAL in public administration services Koto Kampar Hulu district Kampar Regency 2016. The tangibles is goverment services, community services, development services. Reabilty, durability reability performance of administration is not yet maximal. Responsiveness, information of requitmen to be complicated to get administration service need to see the sticky information. Assurance, is administration service implementers already have knowledge and abilities about system, mechanism, and procedure. Emphaty is after get complaint, advice, and input so Camat doing internal controlling to check the truth of complaint, advice, and input then will be evaluated performance administration implementer for improvment. The factors that inhabiting: some time, there is no administration service implementer, adminisration service completation is take many time, there is empty posiion, lack of number administration services computer operators, electricity is often extinguished, and there is no internet network. Keyword: Services, Performance, and Administrative
Kartu Skor e-Government yang Seimbang untuk Layanan Publik Online di Kantor Kependudukan dan Pencatatan Sipil Kota Pekanbaru Subekti, Muhamad Nelwan Wahyuda; Wicaksono, Baskoro
Jurnal Bina Praja Vol 17 No 2 (2025): [Sedang Berjalan]
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.17.2025-2921

Abstract

The Pekanbaru City Population and Civil Registration Office adopts e-government through the Layanan Tunggu (Lagu) application to take care of lost, damaged, and urgent e-IDs. In practice, the Lagu application has not delivered good performance, as evidenced by the community satisfaction index, which consistently declined from 2021 to 2024. This study aims to analyse the performance and maturity of the Lagu application using the five dimensions of the balanced e-government scorecard and the stages of Darrell M. West's e-government maturity model. The approach to this research is a qualitative descriptive design, using both primary and secondary data. The analysis technique of this study uses an interactive model by Miles, Huberman, and Saldana. The results of this study reveal that three of the five dimensions have not been operating optimally. Because iOS users can’t access the service, the removal of the urgent e-ID printing feature, the service of less friendly officers at the counter, the termination of the cooperation agreement with the Grab company, and the passive maintenance and development management of the application. In addition, the Lagu application, which experienced pseudo-maturity in the second stage, is another reason the public satisfaction index has consistently decreased. This research is limited to the object of research, namely the Lagu application, and does not include program recommendations. Therefore, the next research should examine collaborative governance and provide program recommendations based on the results.
Co-Authors ", Hanjani ", Syariah ', Hasanuddin ', Sukarman ', Wazni Abulkhoir, Imaduddin Achyar Hanif Siregar Ade Khairun Nisa Agus Khoirul Huda Agus Susanto Aisa, Al Haifa Chairu Al Barru, Dhobit Aldi, Rian Alharoma Amnur Ali Yusri Ali, Rahmat Eka Saputra Anak Agung Gede Sugianthara Ananda, Ryantama Andre Naldo Junius Pratama Apri Madani, Apri As’ari, Muhammad Ashari, Nazar Atik Yuliana Auradian Marta Bai Rahmat Darma Yulianda Dávid, Lóránt Dénes Dede Yaksan Dela Meitika Deswanda, Iko Dian Eka Pertiwi Didik Syahputra Dika Aditya Putra Dina Lestari, Dina Dita Sari Dwi Sapto Anggoro Eko Priyo Purnomo Ericha Tri Septyani Faisal Aula Faishal Hadi Fajri, Algi Febrina Febrina Fitria Nur Azizah Friski Febriyan Gevrazi Gevrazi Ghazli, Dimas Aryo Habibullah Masri Hadi Hadi Handaka, Gagah Adia Hardiwirasukma, Gita Hasanuddin Hasanuddin Hasanuddin Hasanuddin Hevi Susanti Hikmah Aidil Fitra Indah Dwi Puspasari Indah Nopriyani Iqbal Miftakhul Mujtahid Ishak Ishak Ishak Jamhari Jamhari Jayawarsa, A.A. Ketut Jermi " Julianto, M. Irvan Lilestina, Sri Lydia Iswandi M. Rafi M. Rafi M. Tinov M. Y. Tiyas Tinov M.Y. Tiyas Tinov Mardianti, Yuni Mardiyas, Firdaus Margina Ferlan Mayritan, Alrahni Meris Essio Mento Muhammad Amin, Raja Muhammad Yusuf Harahap Musa Thahir Nadya Rafdiyanti Nur Jannah Nur Laila Meilani Nur Meilani Nurul Huda Mohsin Oktaviana, Nurul Oky Efrieldy Putra Hang Jebat Padri " Pane, Rico Purnawandi Pesrianto " Pratama, Yuli Dian Putra, Ari Kurniawan Putri Nanda Ginting Putri, Medina Permata Putri, Sandra Setia R.M. Amin R.Rona Monika Rachman Yoesuf Novrialdy Rafida Ulfa Rafida Ulfa Rahmanto, Fajar Rahmat, Al Fauzi Raja Amin Raja Muhammad Amin Raja Muhammad Amin Ramadhan, Ardiansyah Ramadhani, Rizka Ratih Sanima Refaldo Asta Reski Ananda Saputra Restu Prayogi Reza Pradana Nugraha Rian Kurnia Risky Perdana, Risky Risya, Wiyoke Ananda Rizki Alta Edison Romulus Sitorus Rury Febrina Ryan Anugerah Putra Said Afdhal, Said Sandra Putri Sari, Petty Indria Mayang Sasa Fitarda Savitri, Nadia Bella Selvi Marcellia Septia Herianti, Septia Septyani, Ericha Tri Sesdia Angela Setiowati, Endang Siti Patimah Siti Wahyuni Steven ANTHONY Subekti, Muhamad Nelwan Wahyuda Subeqi, Aning Tri Sukarman Sukarman " Suswanta Syuhada, Halfina Tiyas Tinov Ulfa, Rafida Unggul Nugroho Vabella Mira Besta Venny Alfianita Virgo Prima Sitompul Wahyuni Permata Sari Br Bangun Wan Asrida Wan Nazarudin Wazni, Wazni Yandy, Andri Yuyun Yunita Zainal Abdullah