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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Penelitian Pendidikan IPA (JPPIPA) Community Development Journal: Jurnal Pengabdian Masyarakat Digital Transformation Technology (Digitech) Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Sains dan Teknologi Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Ilmiah Ekonomi, Manajemen dan Bisnis (EKMABIS) Jurnal Ekualisasi Journal of Community Research & Engagement (JCRE) Journal Of Applied Multidisciplinary Studies (JAMS)
Sitti Aliyah Azzahra
STIE Ganesha
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Physics Public Health Social Sciences Other

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Utilization of the AI-BERT Model for Analyzing Student Sentiments toward Campus Services at Higher Education Institutions in South Tangerang City Azzahra, Sitti Aliyah; Suharmanto; Aini, Emizatul; Noor, M. Arief; Candra, Hendra
Jurnal Penelitian Pendidikan IPA Vol 11 No 9 (2025): September
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i9.12663

Abstract

This study aims to evaluate students’ satisfaction with academic services and analyze open-ended opinions using the Artificial Intelligence Bidirectional Encoder Representations from Transformers (AI-BERT) model. The research employed a quantitative experimental method, combining a five-point Likert scale survey across seven academic service indicators and AI-BERT sentiment analysis of 150 student comments. The results indicate that the overall student satisfaction level falls into the “good” category, with a Student Satisfaction Index (SSI) of 78.53%. The highest-rated indicator was access to academic information (mean = 4.21), while the lowest was administrative service speed (mean = 3.67). Sentiment analysis revealed 60.67% positive, 36.00% negative, and 3.33% neutral opinions, highlighting the need for improvement in service speed and staff responsiveness. Evaluation of the AI-BERT model demonstrated superior performance with an accuracy of 91.3% and an F1-score of 0.913, outperforming conventional methods such as SVM and Naïve Bayes. These findings provide a basis for recommendations on developing digital-based academic service strategies and leveraging AI technology to enhance service efficiency and quality.
Pemberdayaan Masyarakat Dalam Pengelolaan Hewan Kurban Yang Halal Dan Baik Di Masjid Baiturrahman Azzahra, Sitti Aliyah; Saefullah, Aep; Tohiroh, Tohiroh; Abas, Farhat; Rifia, Tetty Nur Intan; Zainuddin, Zulkifli; Putra, Idrisi Raliya; Nurhayati, Nurhayati; Nurhakim, Rahman; Hidayatullah, Syarif; Saputri, Haria; Tahang, Moh
Journal of Community Research & Engagement Vol. 1 No. 1 (2024): July 2024
Publisher : LPPM STIE Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60023/x3t9kw02

Abstract

The Community Service conducted by LPPM STIE Ganesha focuses on the management of sacrificial animals, encompassing the entire process from slaughter to the packaging and processing of meat. The objective of this initiative is to enhance the skills and knowledge of the community and the management committee of DKM Masjid Baiturrahman, located at Jl. Legoso Raya No. 31B, RT 06 RW 07, Kelurahan Pisangan, District of East Ciputat, South Tangerang City, particularly regarding halal slaughter practices and the management of sacrificial meat packaging and processing. The methodology utilized by the service team involves direct education through explanations and demonstrations conducted indoors. This approach includes both technical demonstrations and theoretical explanations, with the expectation that they can be applied by the community and the management committee of DKM Masjid Baiturrahman in their daily practices. The outcomes of this community service initiative demonstrate an improvement in the community's understanding and skills related to halal slaughter practices and the processing of sacrificial animals. This improvement is evidenced by the participants' enthusiasm, active engagement in question-and-answer sessions, and participation in discussions by a significant number of DKM Masjid Baiturrahman's management committee. Furthermore, the initiative successfully fosters a spirit of mutual cooperation and collaboration within the community, which are fundamental values in the execution of sacrificial rituals. These activities are anticipated to enhance the management of sacrificial animals at Masjid Baiturrahman to be more effective, efficient, and compliant with religious and health standards
Analisis Dampak Pelatihan Canva Terhadap Peningkatan Keterampilan Desain Grafis Peserta Azzahra, Sitti Aliyah; Tjiwidjaja, Halim; Suharmanto, Suharmanto; Febri, Febri; Suhermanto, Suhermanto
Digital Transformation Technology Vol. 4 No. 2 (2024): Periode September 2024
Publisher : Information Technology and Science(ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/digitech.v4i2.5364

Abstract

Desain grafis merupakan keterampilan penting di berbagai bidang, termasuk pendidikan dan bisnis. Namun, banyak pengguna hanya menguasai fitur dasar perangkat lunak desain. Canva, platform desain grafis berbasis web, menyediakan berbagai fitur yang ramah pengguna untuk menciptakan materi visual kreatif dan interaktif. Penelitian ini bertujuan untuk menganalisis dampak pelatihan Canva terhadap peningkatan keterampilan desain grafis peserta dari berbagai latar belakang, seperti dosen, mahasiswa, guru, dan pelaku UMKM. Pendekatan kuantitatif digunakan dengan data yang dikumpulkan melalui pre-test dan post-test untuk mengukur perubahan keterampilan peserta. Hasil penelitian menunjukkan bahwa pelatihan ini secara signifikan meningkatkan keterampilan desain grafis, terutama dalam penggunaan fitur lanjutan seperti pengeditan elemen dan kolaborasi tim. Peserta dari kelompok UMKM menunjukkan peningkatan terbesar, karena kebutuhan langsung terhadap aplikasi praktis dalam bisnis. Pelatihan Canva merupakan metode efektif dalam pengembangan keterampilan desain grafis, terutama jika disertai sesi praktik yang lebih panjang dan panduan tertulis untuk mendukung pembelajaran mandiri. Penelitian ini memberikan kontribusi akademik dalam pembelajaran digital serta relevansi praktis untuk institusi pendidikan dan pelaku UMKM.
THE ROLE OF INFORMATION TECHNOLOGY IN IMPROVING THE EFFICIENCY OF ACADEMIC PORTALS: A CASE STUDY IN SOUTH TANGERANG CITY Azzahra, Sitti Aliyah
Journal Of Applied Multidisiplinary Studies Vol 1 No 1 (2024): November 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid advancement of Information Technology (IT) has presented challenges and opportunities for higher education institutions in managing academic administrative processes. Academic portals have become essential in supporting various activities, such as enrollment, grade submission, and student communication. However, without proper optimization, these portals often face issues like slow response times, user difficulties, and inadequate features. This study aims to explore how IT can be optimized to enhance the operational efficiency of academic portals, focusing on higher education institutions in South Tangerang. Using a qualitative approach, this research involves interviews with portal administrators, students, and lecturers, as well as case studies at several universities in the region. The findings indicate that integrating advanced IT solutions significantly improves the speed, usability, and overall efficiency of academic portals. Key factors include enhanced server performance, automated processes, and improved user interface design. Optimizing IT in academic portals can lead to substantial gains in operational efficiency, reduce administrative workload, and improve user satisfaction. Recommendations include further technological development and user training to maximize system potential.
Co-Authors Abas, Farhat Adhy Firdaus Adi Wicaksono Aep Saefullah Ahmad Fadli Ahmad Fadli Aini, Emizatul Arief Wibowo Ayu Sri Rahayu Ekky Noviar Elvira Sitna Hajar Farhat Abas Febri Febri Firdaus , Adhy Frisca Trianandya Halim Tjiwidjaja Haria Saputri Hartono, Rudi Hendra Candra Hendra Saputra Hendra Saputra Intan Permana Lestari Jayaun Jayaun Jayaun, Jayaun Joned C. Saksana Joned Ceilendra Saksana Koesmawan , Koesmawan Koesmawan Koesmawan Lazuardi, Akbar Lena Farsiah Mathoda Mathoda Mathoda, Mathoda Moh. Tahang Muhammad Ramdhan Noor, M. Arief Noorwindy Zelandiana Nur Fitri Kusumaningrum Nurdin Nurhakim, Rahman Nurhayati Nurhayati Nurhayati Nurhayati Nurhidayat, M. Nurrahman, Syafran Putera, Alifi Restu Putra, Idrisi Raliya Rachman Upe Rahmawati, Fitri Dwi Ramdhan , Muhammad Ratna Sari Resya Sukmara Rudi Hartono Salima, Rianti Suharmanto Suhermanto Suhermanto Suhermanto, Suhermanto Sukmara, Resya Sutariyono Sutariyono Sutaryono Syafran Nurrahman Syafran Nurrahman Syarif Hidayatullah T. Ramli Zakaria Tafsiruddin, M. Tetty Nur Intan Rifia Tohiroh Tohiroh Tohiroh, Tohiroh Trianandya, Frisca Upe , Rachman WISNU SAPUTRA Zainuddin, Zulkifli Zakaria, T. Ramli Zelandiana, Noorwindy Zulkifli Zainudidin