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Empowering Outpatients to Use Mobile JKN for Queue Registration at RSUD Bangil Putri, Alya Nurryta; Ikawati, Fita Rusdian; Afifah, Lilik; Nur Hamid Abdullah; Permatasari, Dewi Anggih Surya; Amellia, Elsa Andara Dita; Nugraheni, Shevia Dwi; Rofida, Widya Lailatur; Jannah, Syahfira Nur; Widasari, Immaculata Vettha Sarasvati; Mahmudah, Erva Mar’atul
AMK : Abdi Masyarakat UIKA Vol. 4 No. 4 (2025): DESEMBER
Publisher : Universitas Ibn Khaldun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/amk.v4i4.2788

Abstract

Mobile JKN is a digital platform launched by BPJS Health to simplify access to healthcare services, particularly through its online queue registration feature. Despite its benefits, many users still struggle to operate the application due to limited digital literacy. This community service program aimed to enhance public competency in utilizing the Mobile JKN app for outpatient registration at RSUD Bangil. The activity involved direct health education, live app demonstrations, and personal guidance for patients and their families. Effectiveness was evaluated through pre- and post-activity questionnaires measuring knowledge improvement. The results indicated a significant increase in participants’ ability to independently use the online queue function. This initiative is expected to contribute to digital transformation in healthcare services and improve the efficiency of outpatient registration procedures.
Literature Review: Analisis Keamanan Data Rekam Medis Elektronik di Fasilitas Kesehatan Fita Rusdian Ikawati; Anis Ansyori; dewi anggih surya permatasari
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 2 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i2.673

Abstract

Keamanan dan privasi data rekam medis elektronik (RME) merupakan aspek yang sangat penting dalam sistem layanan kesehatan digital. Penelitian ini bertujuan untuk menganalisis aspek keamanan informasi RME pada fasilitas kesehatan melalui tinjauan literatur. Penelitian ini menggunakan metode tinjauan literatur, dengan mencari penelitian-penelitian terdahulu yang relevan di database Google Scholar. Dari 226 artikel yang ditemukan, 10 artikel dipilih berdasarkan kriteria inklusi dan eksklusi. Analisis difokuskan pada empat aspek utama keamanan informasi, yaitu privasi, integritas, otentikasi, dan kontrol akses. Hasil penelitian menunjukkan bahwa beberapa fasilitas kesehatan masih menghadapi tantangan dalam melindungi privasi pasien, seperti lemahnya sistem otentikasi dan akses yang tidak terkontrol. Selain itu, integritas data belum sepenuhnya terjamin karena kurangnya sistem pencatatan perubahan data. Beberapa rumah sakit telah menerapkan tanda tangan elektronik dan enkripsi untuk meningkatkan keamanan, namun masih ditemukan celah keamanan, sehingga penelitian ini menekankan pentingnya meningkatkan kebijakan keamanan, menggunakan metode otentikasi yang lebih kuat, dan menerapkan teknologi enkripsi untuk melindungi data pasien. Kolaborasi antara tenaga kesehatan dan ahli teknologi informasi sangat diperlukan untuk mengembangkan sistem RME yang lebih aman dan handal.
Literature Review: Tantangan Interoperabilitas Rekam Medis Elektronik di Fasilitas Kesehatan Widasari, Immaculata Vettha Sarasvati; Ikawati, Fita Rusdian; Ma’ruf, Agus Syukron
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 2 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i2.676

Abstract

Interoperabilitas Rekam Medis Elektronik (RME) menjadi tantangan utama dalam transformasi digital sektor kesehatan. Meskipun bertujuan meningkatkan efektivitas pengelolaan data pasien dan mutu layanan, implementasinya masih terkendala ketidakcocokan standar data, keterbatasan infrastruktur teknologi, serta kurangnya tenaga ahli. Selain itu, belum adanya regulasi nasional yang jelas menyebabkan sulitnya integrasi data antar fasilitas kesehatan, yang berdampak pada keterlambatan akses informasi medis dan pengambilan keputusan klinis yang kurang optimal. Rumusan masalah dalam penelitian ini menganalisis faktor penghambat interoperabilitas RME, dampaknya terhadap layanan kesehatan, serta strategi untuk meningkatkan integrasi sistem informasi kesehatan. Metode yang digunakan adalah tinjauan literatur terhadap jurnal nasional dan internasional yang diterbitkan antara 2021–2025 melalui Google Scholar dan SpringerLink. Hasil penelitian menunjukkan bahwa ketidakcocokan standar data, keterbatasan infrastruktur, serta regulasi yang belum optimal menjadi kendala utama. Selain itu, kurangnya pelatihan tenaga medis dan minimnya tenaga ahli memperlambat adopsi RME. Kesimpulannya, strategi yang diperlukan meliputi standarisasi data, penerapan API terbuka, peningkatan infrastruktur TI, penguatan regulasi, serta pelatihan tenaga medis dan administrator rumah sakit. Dengan strategi yang tepat, sistem RME di Indonesia dapat lebih terintegrasi, meningkatkan efektivitas layanan kesehatan, mempercepat akses informasi medis, serta meningkatkan keamanan dan mutu pelayanan pasien.
LITERATURE REVIEW: ANALYSIS OF THE SYSTEM FOR RECORDING AND REPORTING EXTRAORDINARY EVENTS (KLB) IN HEALTH CARE FACILITIES Amellia, Elsa Andara Dita Amellia; Fita Rusdian Ikawati; Achmad Jaelani Rusdi
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 10 No. 2 (2025): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v10i2.677

Abstract

Health service facilities (Fasyankes) play an important role in recording and reporting extraordinary events (KLB) as part of the national health system. However, there are still various obstacles in the recording and reporting system, such as discrepancies in patient identity, data duplication, reporting delays due to manual recording, and lack of digital infrastructure and training of health workers. This study aims to analyze the recording and reporting system of outbreak cases in health facilities based on a literature review of various previous studies. The method used was a literature review by analyzing relevant research results from 2019 to 2024. The results showed that implementing a digital system can improve the accuracy and efficiency of recording and reporting outbreak cases, enable early detection, and accelerate health interventions. However, obstacles such as limited human resources, high workload, and suboptimal coordination between agencies are still a challenge in implementing the system. Therefore, strengthening digital infrastructure, increasing the capacity of health workers, and optimizing coordination between agencies are needed to improve the effectiveness of the outbreak recording and reporting system in health facilities.
Evaluation of Management of Medical Record Release at Panti Waluya Sawahan Hospital Malang Kusumaningrum, Tyas; Ikawati, Fita Rusdian; Ansyori, Anis
PROMOTOR Vol. 9 No. 1 (2026): FEBRUARI
Publisher : Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/pro.v9i1.1761

Abstract

This study aims to evaluate the management of the release of medical records at Panti Waluya Sawahan Hospital Malang based on the Standard Operating Procedure (SPO) document Number RM.32.2022. This type of research is a qualitative descriptive research that describes the results of the evaluation of the release of medical record information at Panti Waluya Sawahan Hospital Malang. The method used is qualitative descriptive with observation techniques through document study and content analysis. The results of the evaluation show that although SPO has established normative requirements and flows for the release of medical information, its implementation still faces various obstacles. Among them are non-compliance of third parties who often do not attach power of attorney, inconsistencies in verification of applicants' identities, lack of service time standards, and reliance on manual documentation. These findings indicate the need to revise SOPs with the addition of technical guidelines for third parties, determination of service times, and the implementation of a digital recording system through SIMRS. These improvements are important to improve data security, service efficiency, and compliance with applicable legal regulations.
Implementasi Rekam Medis Elektronik di Rumah Sakit Amelia Septi Ayuni; Fita Rusdian Ikawati; Anis Ansyori
Jurnal Kesehatan Amanah Vol. 8 No. 1 (2024): Jurnal Kesehatan Amanah
Publisher : Universitas Muhammadiyah Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57214/jka.v8i1.723

Abstract

Electronic Medical Records (EMRs) are a crucial element in advancing healthcare services, driven by technological and legal advancements, offering benefits such as efficiency, data accuracy, and enhanced patient safety. However, EMR implementation faces challenges, including differences in user perceptions and technical obstacles, necessitating effective strategies to optimize their use. This study aims to describe the challenges and benefits of implementing electronic medical records in hospitals. This study is a literature review using the PRISMA (Preferred Reporting Items for Systematic Review and Meta-Analyses) framework. It was found that the success of EMR implementation in hospitals is influenced by ease of use, benefits, human resource readiness, and infrastructure. However, challenges such as medical staff resistance, budget constraints, accessibility, and data security risks persist. Effective change management and cost management strategies are necessary to ensure system sustainability. The implementation of Electronic Medical Records (EMRs) enhances healthcare service efficiency, information access, and patient safety. However, it faces challenges such as low digital literacy, system limitations, and inadequate medical staff commitment. Effective strategies are required for optimal EMR implementation..
Analisis Beban Kerja Petugas Rekam Medis RSUD DR. R. Soedarsono Pasuruan Tatsbita Sabrina; Lilik Afifah; Fita Rusdian Ikawati
Jurnal Kesehatan Amanah Vol. 8 No. 1 (2024): Jurnal Kesehatan Amanah
Publisher : Universitas Muhammadiyah Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57214/jka.v8i1.729

Abstract

Medical records are a hospital service that stores patient identity data and plays a role in making medical decisions. Analysis of the workload of medical records officers is needed to ensure efficiency and effectiveness in implementation. This study aims to identify and evaluate the workload of medical records officers at RSUD dr. R. Soedarsono Pasuruan using the Health Workload Analysis (ABK-KES) method. This study is quantitative descriptive in nature with data collection methods in the form of observation, interviews, questionnaires, and document review. Research findings reveal that there is inequality in the distribution of workload in various medical records units, which can impact the quality of hospital services. Therefore, researchers suggest that the workforce with D3 and D4 qualifications still needs to be increased to support higher quality services and it is necessary to optimize the number of workers and make the workload distribution more balanced. Hospital management is also advised to recruit D3 and D4 staff to be more competent in medical record management and training to increase the effectiveness of services at the hospital. Optimizing the workforce by ABK-KES, medical services are expected to operate more effectively so a strategy for optimizing the number and distribution of the workforce is needed to increase service efficiency.
Co-Authors Abdur Rauf, Abdur ACHMAD JAELANI RUSDI Akbar Novando Putra Wahandika Alsadiana, Bella Chalista Amelia Septi Ayuni Ameliya Maudi Putri Amellia, Elsa Andara Dita Amellia, Elsa Andara Dita Amellia Ana Fitriani Ananda, Aurelia Rizky Anis Ansyori Anis Ansyori Annastasia, Shinta Arief Efendi Arief Effendi Arnoldus Anugerah Agung Bulgis, Malikal Daroin, Himmatul Faroha dewi anggih surya permatasari Duana, Farma Evira Afrida Farma Duana Farma Duana Fendi Kurniawan Ferrari, Raynald Fitriyani, Endang HAMID ABDULLAH Harahap, Riska Mutiara Nova Hikmah Maulia Ilmawati, Sindi Adita Ivana Kusum Widyawati Jannah, Syahfira Nur Jazilatul Maghfiroh Kusuma Rahayu, Adinda Aulia Kusumaningrum, Tyas Kusumawati, Atik Leby, Maria Faustina Lestari, Zalsabila Cika Lilik Afifah Lilik Afifah M. Syauqi Haris M. Yogi Riyantama Isjoni Mahmudah, Erva Mar’atul Maisaroh, Fitri Sari Margareta, Ananda Agustin Ma’ruf, Agus Syukron Mirda, Yudita Vera Mochamad Anshori Muhammad Afif Nabor, Wihelmina Tista Ningsih, Dovi Dwi Mardiyah Nisak, Hoyrun Nugraheni, Shevia Dwi Nur Hamid Abdullah Nur Hidayati Nuril Khabibatul Jamilah Oktoriani, Ervita Nindy Permatasari, Dewi Anggih Surya Prabawati, Lintang Putri, Alya Nurryta Putri, Fenanda Berliana Putri Putri, Meuthia Berliana R. A. Rengganis Ularan R.A Rengganis Ularan Ramadhan, Hakam Fahmi Rengganis Ularan Retno Dewi Prisusanti Rofida, Widya Lailatur Rusdi, Achmad Jaelani Rusdi Rusfadir, Agustina Ryan Dwi Saputra Saepul Muslim Salsabila, Unik Hanifah Santy Irene Putri Sepdiantara Putri May Fantri Sheyla Nur Afni Silfina Choirun Nisa Silvia Intan Wardani Suhairi, Ariski Yantika Suhariyono, Untung Slamet Sunaryo, Hadi SUWITO SUWITO Syawalina Syukron Ma'ruf, Agus Tatsbita Sabrina Tirta Hadi Santoso Untung Slamet Suhariyono Widasari, Immaculata Vettha Sarasvati Yunifa, Nayada Ilfania Arokhta Zalsabila Cika Lestari