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Pengaruh Product Quality, Price, Location Dan Service Quality Terhadap Customer Satisfaction CFC (California Fried Chicken) Malang (Studi Kasus Mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Islam Malang Angkatan 2019) Achmad Hasnin Wildani; Ronny Malavia Mardani; Mohamad Bastomi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract In Indonesia the development of the fast food industry is increasing. Indonesia is one of the fast food enthusiasts, although not as high as in other countries. One of the benchmarks for fast food restaurants to grow rapidly is because of opportunities from consumers. One of these fast food restaurants is CFC (California Fried Chicken). The purpose of research with this type of explanatory research and quantitative approach is to find out and analyze product quality, price, location and service quality on customer satisfaction, either simultaneously or partially. Sampling using purposive sampling to determine the number of samples using the Malhotra formula and then found a total of 105 respondents. This research method uses multiple linear regression analysis with SPSS analysis tool. Based on the results of this study product quality, price, location and service quality simultaneously and partially have an influence on customer satisfaction. Keywords: Product Quality, Price, Location, Service Quality, Customer Satisfaction
Pengaruh Kepercayaan, Gaya Kepemimpinan Transaksional, Dan Kompetensi Sumber Daya Manusia Terhadap Kinerja Karyawan (Studi Pada Koperasi Se-Kecamatan Sape Kabupaten Bima Nusa Tenggara Barat) Nurwasilah Nurwasilah; Budi Wahono; Mohamad Bastomi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the effect of trust, transactional leadership style, and human resource competence on the performance of cooperative employees in Sape District, Bima Regency. This research method uses quantitative research methods with explanatory research types. The primary data source was obtained from questionnaire data which was measured using a Likert scale. The population used is all cooperative employees in Sape District, Bima Regency, where the number of cooperative in Sape District is 21 units. The research sample was all cooperative employees whose number was determined using the Slovin formula so that a total of 76 people were obtained. The results of this study indicate that 1) Trust, transactional leadership style, and human resource competence simultaneously affect the performance of cooperative employees in Sape District, Bima Regency. 2) Trust does not have a significant negative effect on the performance of cooperative employees in Sape District, Bima Regency. 3) Transactional leadership style has a positive and significant effect on the performance of cooperative employees in Sape District, Bima Regency. 4) Competence of human resources has a positive and significant effect on the performance of cooperative employees in Sape District, Bima Regency. Keywords : Trust, Transactional Leadership Style, Human Resource Competence, Employee Performance.
Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Promosi Terhadap Kepuasan Konsumen Pada Soto Seger Rempah Warung Sahabat Muda Malang Khairun Anisah; Eka Farida; Mohamad Bastomi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to examine and explain the effect of product quality, service quality and promotion on consumer satisfaction at the Soto Seger Spice Warung Sahabat Muda Malang. The sample used in this study was 75 respondents using the Malhotra method of porposive sampling technique. The data analysis method used in this study is quantitative data analysis using multiple linear regression analysis. Testing the data used is a partial hypothesis testing (t test). The results of this study indicate that partially (t test) the variables of product quality and service quality have a significant positive effect on customer satisfaction at the soto seger spice stalls Sahabat Muda Malang, the promotion variable has no significant effect on customer satisfaction at the Soto Seger Spices stalls Sahabat Muda Malang. Keywords: Product & Service Quality, Promotion, Satisfaction.
Pengaruh Inovasi Produk, Label Halal Dan Label Bpom Terhadap Minat Beli Kosmetik Maybelline (Studi Kasus Mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Islam Malang) Khusnul Khotimah; Budi Wahono; Mohamad Bastomi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to examine and explain the effect of product innovation, halal labels and BPOM labels on the interest in buying Maybelline Cosmetics for FEB Students at the Islamic University of Malang. The sample used in this study was 90 respondents using a purposive sampling technique. The data analysis method used in this study is quantitative data analysis using multiple linear regression analysis. Testing the data used is testing the simultaneous hypothesis (Test F) and partial hypothesis (Test t). The results of this study indicate that the variable product innovation, the halal label and the BPOM label have a significant effect on the intention to buy Maybelline cosmetics simultaneously or partially. Keywords: Product Innovation, Halal Label, BPOM Label, Buying Interest
Stock Investment Analysis Skills And Understanding Efficient Portfolio Muhammad Habibullah Nur Ihsan; Muhammad Silmy Amjad; Bima Andhika Fernanda; Mohamad Bastomi
International Journal of Economic Research and Financial Accounting Vol 1 No 2 (2023): IJERFA - January 2023
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijerfa.v1i2.29

Abstract

Investment is the placement of some funds at this time with the hope of obtaining future profits. The fundamental thing in the investment decision process is to understand the relationship between the expected rate of return and the risk of an investment. The uncertainty of risk makes investors take a strategy to form a portfolio. Portfolio is a combination or combination or a set of assets, both in the form of real assets and financial assets owned by investors. Investors always want to maximise the expected return with a certain level of risk that they are willing to bear, or look for a portfolio that offers the lowest risk with a certain level of return in forming a portfolio. The characteristics of such a portfolio are referred to as an efficient portfolio. An investor needs to understand the meaning of investment, investment objectives, investment risk, and investment return. This study aims to introduce the Markowitz model in analysing the expected rate of return and its risks. The research method used in writing this article uses qualitative research with literature studies. From the discussion, it can be concluded that an investment portfolio can consist of several classes of the same asset or the same asset but consists of several different names. Investors can find out what stocks can be included in the optimal portfolio and the proportion of funds for each of these stocks formed by the Markowitz model
The effect of digital literacy, e-commerce business trend, mobile payment, income expectations on intention in digital-based entrepreneurship Mohamad Bastomi; Junaidi; Agus Hermawan; Puji Handayati
International Journal of Applied Finance and Business Studies Vol. 11 No. 3 (2023): December: Applied Finance and Business Studies
Publisher : Trigin Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijafibs.v11i3.196

Abstract

This study aims to analyze the effect of digital literacy, e-commerce business trends, mobile payments, and income expectations on intention in digital-based entrepreneurship. The population used in this study were students of the Faculty of Economics and Business, Islamic University of Malang. There were 190 respondents in this study. Data were collected through an online survey of respondents who have an intention in digital entrepreneurship. Partial Least Square (PLS) analysis method was used to test the relationship between independent variables and dependent variables. The results showed that digital literacy and income expectation have a significant positive influence on intention in digital-based entrepreneurship. In contrast, there is no significant effect of e-commerce business trend and mobile payment on entrepreneurial intention. The findings indicate the need to improve digital literacy and understanding of income expectations as an effort to encourage entrepreneurial intention, while strategies related to e- commerce and mobile payment need to be further evaluated. This research provides important insights for stakeholders in understanding the factors that influence intention in digital-based entrepreneurship. The practical implication of this study is the need to improve digital literacy and provide a better understanding of the income potential in entrepreneurship to encourage the creation of new digital-based entrepreneurs.
Eco-Friendly: Pelatihan Pengelolaan Limbah Organik Menjadi Eco- Enzyme Nurhidayah Nurhidayah; Mohamad Bastomi; Abu Sofyan; Difla Nur Maulida; Syanggie Faizal Putra
Jurnal Karya untuk Masyarakat (JKuM) Vol 4, No 1 (2023): Jurnal Karya untuk Masyarakat
Publisher : STARKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36914/jkum.v4i1.874

Abstract

Masalah sampah organik yang dihadapi ibu rumah tangga adalah banyaknya sampah yang terbuang percuma dan tidak dikelola dengan baik. Sampah organik biasanya dibuang di tempat terbuka, saluran air atau dibakar. Namun, mengurai sampah melalui proses alami membutuhkan waktu lama dan mahal. Untuk mengatasi masalah tersebut juga dijelaskan kegiatan pengabdian kepada masyarakat yang bertujuan untuk memberikan cara pengelolaan sampah organik sebagai enzim ekologis. Eco-enzyme adalah cairan multifungsi yang dihasilkan dari proses fermentasi limbah organik. Metode yang digunakan dalam kampanye ini adalah melalui sosialisasi, pelatihan dan pendampingan. Acara tersebut berhasil membekali masyarakat dengan keterampilan mengolah sampah menjadi enzim ekologis. Enzim ekologis ini membantu orang menanam sayuran organik karena berasal dari limbah sayuran dan buah yang tidak terpakai. Pembuatan eco-enzyme cocok untuk skala rumahan karena proses pembuatannya sederhana dan tidak berasa, serta limbahnya cepat terurai. Keberhasilan kegiatan ini sangat bermanfaat baik bagi warga maupun lingkungan. ABSTRACT Organic waste is one of the problems many housewives face. There is a lot of organic waste that goes to waste. The management of organic waste is ineffective, and dumping in open spaces, rivers, and incineration are still the main forms. On the other hand, breaking down waste through natural processes requires a long time and costly treatment. This non-profit effort aims to create a way to turn organic household waste into ecological enzymes. Organic waste can be used as raw material for the production of ecological enzymes and can be used as liquid fertilizer for plants. Eco-Enzyme is a multifunctional liquid made from a fermentation process. The delivery method for this training is preparation, training and support. The event successfully promoted community capacity to process waste into ecological enzymes. Considering that Ecozyme itself comes from vegetables and fruits that are no longer used, Ecozyme can help communities grow organic vegetable crops. The production of ecological enzymes is very suitable for the family scale because it is not difficult to produce, simple, does not emit bad smell, and the waste decomposes quickly, so this activity is very beneficial to the community and the environment.
Cost Volume Profit (CVP) Analysis As A Profit Planning Tool At Lay Cang MSMEs Mohamad Bastomi; Sudarmiatin Sudarmiatin; Agus Hermawan
Asian Journal of Management, Entrepreneurship and Social Science Vol. 3 No. 02 (2023): May, Asian Journal of Management, Entrepreneurship and Social Science
Publisher : Cita Konsultindo Research Center

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Having a strategic role in aspects of economic growth does not guarantee that MSMEs are able to manage their businesses well. Financial management in a business is an important factor that must be studied and improved in order to improve the quality of business management. In order to obtain optimal profits, business actors need to carry out profit planning related to components that can affect profits, such as costs, sales volume and production. One of the analytical tools used is using cost, volume and profit analysis or commonly referred to as Cost Volume Profit (CVP) analysis. The purpose of this study is to analyse financial management related to cost volume profit at Lay Cang MSMEs. In general, MSMEs do not understand the level of sales that must be maintained so as not to experience losses by taking into account the costs incurred for production. The method used is a descriptive qualitative method with a literature review approach complemented by direct interviews with the managers of Lay Cang MSMEs. Based on the results of research using Cost Volume Profit analysis, information was obtained that the revenue obtained by Lay Cang MSMEs was able to cover variable costs and fixed costs. The application of cost volume profit (CVP) analysis helps Lay Cang MSMEs in estimating the maximum profit and knowing how many units of total sales and revenue must be obtained in order to reach the Break Event Point.
Interaction between Perceived Usefulness and Self-Efficacy towards Sustainability of Sharia P2PL investment Nurhidayah Nurhidayah; Mohamad Bastomi
Asian Journal of Management, Entrepreneurship and Social Science Vol. 3 No. 04 (2023): November, Asian Journal of Management, Entrepreneurship and Social Science
Publisher : Cita Konsultindo Research Center

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This study aims to analyze whether there is influence of financial and technological self-efficacy in determining investment sustainability. To add complexity, perceived usefulness moderating variables are used to sharpen the influence on investment sustainability. Respondents are investors who invest through the sharia P2PL application with a total of 171 investors. The collected data were then analyzed using the Moderation Regression Analysis Technique or MRA. - The results of the study prove that financial and technological self-efficacy have an effect on investment sustainability, as well as perceived usefulness having a mediating role that strengthens the interaction of financial and technological self-efficacy on investment sustainability. - Islamic Commercial Banks in Indonesia suggest to improve the financial performance in accordance with sharia principles.
Pengaruh Perceived Organizational Support, Kepuasan Kerja dan Organizational Citizenship Behavior terhadap Kinerja Pegawai Inspektorat Daerah Kabupaten Malang Suhari, Didik; Mustapita, Arini Fitria; Bastomi, Mohamad
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 13 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract  This research aims to determine the influence of Perceived Organizational Support, Job Satisfaction and Organizational Citizenship Behavior on the performance of Malang Regency Regional Inspectorate employees. This research method uses quantitative methods. The population used was ASN employees of the Malang Regency Regional Inspectorate and 52 respondents were obtained using a saturated sampling technique. The data collection method uses an online questionnaire. The data analysis technique used is multiple linear regression analysis with the IBM SPSS Statistics 27 program. The research results show that Perceived Organizational Support, Job Satisfaction and Organizational Citizenship Behavior simultaneously have a positive and significant effect on employee performance. Partially Perceived Organizational Support has a positive and significant effect on employee performance, partial job satisfaction has a positive and significant effect on employee performance, and partial Organizational Citizenship Behavior has no significant effect on employee performance. Keywords: Employee Performance, Perceived Organizational Support, Job Satisfaction And Organizational Citizenship Behavior
Co-Authors Abdillah Abdillah, Muhammad Zacky Abu Sofyan Abu Yajid Al Hamidi Achmad Agus Priyono Achmad Hasnin Wildani Adam Adam Adinda Nadillah Salsabila Afiani, Maulina Nur Agesta, Rifqi Naufal Agung Suprianto Agus Hermawan Ahmad Abiyu Tsani Ahmad Azim Shiraj Ahmad Naufal Ahmad Naufal, Ahmad Ahmad Nur Huda Ahmad Syukron Aisya, Adinda Alifia Akhmad Sa`ad Ainur Robbany Al Majdi, Raihan Zaki Alfi Hamidah Ansori Alif Anurul Hikmah Alycia Rahma Oktaviani Amali, Yunila Amalya, Rifky Aminudin, Khoirul Amir Faisol Andriansah, Elvin Andyka Rendy Indra Prasetya Anik Malikah Antika, Meggy Tri Aprilia, Rochimatul Ammar Ardianti, Farah Wahyu Arini Fitria Mustapita Ary Nasrun Asrikamongga, Aliva Erhan Sefira Asrori, Mukhammad Sobih Ayunani, Sabrina Azizah, Nur Rosyda Dhiya’ul Azizah, Wahyu Nur Azizatuz Zahro Bachrul Naba Basalamah, Muhammad Ridwan Bima Andhika Fernanda Budi Wahono Chamila, Mulida Noer Devana Sulistiowati Difla Nur Maulida Dinda Intan Pratiwi Dwi Mutmainah Dwiyani Sudaryanti Eka Farida Era Perdana Erika Diah Safitri Ermawati Ermawati Fadila, Inayatul Faiza Nur Afiyah Faizatul Mursyadah Fajar Bayhaqi Fajar Dini Harianto Fajriyah, Laili Fanani, Mohamad Zainal Farah Fatimatus Zahro Farah Wirdatul Baidla Fauziah, Nanik Fauziyah, Nia Asmaul Febriani, Rezki Febi Febriansyah, Aldhi Febrianti, Risma Ayu Febryansyah, Dani Fiqrianto, Mohamad Iqbal Fitria, Erni Wijiatul Fitriani, Nur Afika Gita Rahmy Gunawan, Fany Hakim, Taufiiqul Halimah, Faridatul Haliza, Siti Nur Haq, M Agung Izul Haq, Moh. Izzul Harun Alrasyid Hesti Saras Wati Hikmah, Kholis Mufaidatul Hilaria Wahon Idris, Ahmad Ifani, Dwi Iksan Hikmatullah Intan Nirwana A Irpan Musodikin Ismi Istihanah Hermawan Isyanuar, Nada Defina Jaffan, Jacky Jeni Susyanti Junaidi Karisma Monteha Khairun Anisah Khoirun Nisak Khusnul Khotimah Laksono, Felicia Averina Laurensia Lathifa Nur Khalila Latifatul Hamida Aziz Lestari, Siswi Muji M, Tiara Nur M. Agus Salim Al Fathoni M. Bujairromi Al-Khotib M. Mahruz Ali. Hs Mahardani, Ronny Malavia Mardliyah, Mahnunatul Marselino Eka Maulida, Rizki Sofa Mega Pramesti Priyanti Meldona Misriyatun, Misriyatun Moch. Farid Khafidz Khafili Mochammad Okta Dwika Surya Mochammad Syarifudin Mochammad Taufik Moh Nur Khumaini Khuluq Moh. Fikri Alghifari Moh. Isra Benasmi Moh. Istiaji Tasrik Mohammad Iqbal Kusuma Adrian Mohammad Rifki Abdillah Mohammad Rizal, Mohammad Muchammad Maslikhan Muh. Mushoffa Nufail Muhammad Dandy Ibrahim Muhammad Habibullah Nur Ihsan Muhammad Riyanto Gufron Muhammad Silmy Amjad Muhammad Yasir Ridha Mujahid Ansori Mukhammad Sobih Asrori Mursalina Mursalina Musodikin, Irpan Mu’arifah Cahya Winanti Nabila Nafisah Rahmawati Nadia Surya Safitri Nadziroh, Umi Aimmatun Nahdlia, Hikmatul Amalia Ni'mah, Nur Af'idatun Nikmatul Hidayah Nisa’i, Chayrun Niswah Itsna R Nizam, Muhammad Sahrun Noer Chofifah Indahwati Novianur Wahyuningtyas Nur Diana Nur Hidayati Nurfaindah Lestari Nurhayati, Susi Alistina Nurhidayah Nurhidayah Nurhidayah Nurhidayah Nurhidayah Nurlailah Nurlailah Nurwasilah Nurwasilah Nuswantara, Setiaji Priyagung Nutkhofifah, Risma Aliatun Nu’man, M. Syauqy Ocvitasari, Dini Oktrivan Bramantya Ilham Pratista, Ilham Pratiwi, Cantika Puspa Priyatno, Rizaldi Bugi Puji Handayati Putri, Handini Eka Rachman, Fahmia Nur Fitria Rahmat Hidayat Raisya A Yasmin Rana, Dhifah Tsabitah Ray Aldi Ludiansyah Revita Widya P Ridah Anjar Sari Rio Fadilah Rizkiani, Iftitah Rofiqul Jari Rois Arifin Ronny Malavia Mardani Ronny Malavia Mardani Sabilla, Rizki Safira, Mela Gita Salim, Vincencia Carolina Salsabillah, Via Amelya Sari, Ridah Anjar Sembiring, Rinawati Septa Slamet Dwiono Setyowati, Nia Ardhana Shinta Aulya Cahya Mukti Siti Aisjah Siti Asiyah Siti Fatimah Siti Humairoh, Siti Siti Ni’matul Umah Sitinjak, Veriananda Sudarmiatin Sugiarto, Syahwa Ladysta Suhari, Didik Suhartatik, Diah Putri Sulton Sholehuddin, Sulton Surya Aditya Syahputra, Arya Septya Syamsudin, M. Nur Syanggie Faizal Putra Syifaullima Fissudur Tami Erliani Tasrik, Moh. Istiaji Ubud Salim Ulfa Khoirun Nisa Ulhaq, Jihan Talidah Ulyah, Nadiratul Umi Aimmatun Nadziroh Umi Nandiroh Vanesa, Bibit Vieira, Abia Do Carmo Wahyudi, Rochman Widarko, Agus Widianisiskiwati Widianisiskiwati Widiawati, Maulina Widyaningrum, Sisca Wijaya, Hengki Vicky Yayang Enjelita Zakaria Zakaria Zakia Bahama Putri Hawa Zulaikah, June