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All Journal SPHOTA: Jurnal Linguistik dan Sastra Jurnal Bisnis dan Kewirausahaan Jurnal Manajemen Pelayanan Hotel Journal of Applied Management and Accounting Science (JAMAS) Jurnal Bisnis Hospitaliti Synergy and Society Service Journal of Tourism and Interdiciplinary Studies Journal of Business on Hospitality and Tourism SPHOTA: Jurnal Linguistik dan Sastra Fakultas Bahasa Asing Universitas Mahasaraswati Denpasar BJHTCR Jurnal Mosaik Hospitaliti SENEMA Jurnal Daya Tarik Wisata Harmony Hospitality
Putu Agus Prayogi
Universitas Triatma Mulya
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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PENGARUH DISIPLIN KERJA DAN MOTIVASI TERHADAP KINERJA KARYAWAN PADA MASA PANDEMI COVID-19 DI HOTEL EASTIN ASHTA RESORT CANGGU BALI Gilbert Efadri Utusan; A.A.Ratih Wijayanti; Putu Agus Prayogi; Isa Wahjoedi Dwi Poetranto
Journal of Tourism and Interdiciplinary Studies Vol. 3 No. 1 (2023): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v3i1.100

Abstract

This research aims to determine the effect of work discipline and motivation on employee performance during the Covid-19 pandemic at the Eastin Ashta Resort Canggu Hotel. The research data was collected through questionnaires, the number of samples used was 46 people from the total population. The data obtained were tested first with validity test, reliability test and classical assumption test. After that the data were analyzed by multiple linear regression, T test and F test using the SPSS (Statistical Package for Sosial Science) version 25 for Windows program. Based on the results of the analysis, it is known that: (1) Workforce Discipline (X1) partially has a positive and significant effect on Employee Performance during the Covid-19 pandemic at the Eastin Ashta Resort Hotel Canggu Bali. This is evidenced by the value of t-count = 4.514 > t-table = 2.017 and the value of Sig. = 0.000 < 0.05 (α). (2) Motivation (X2) partially has a positive and significant effect on employee performance during the covid-19 pandemic at the Eastin Ashta Resort Canggu Bali. This is evidenced by the value of t-count = 2.505 > t-table = 2.017 and the value of Sig. 0.016 < 0.05 (α). (3) Work Discipline (X1) and Motivation (X2) simultaneously affect employee performance during the covid-19 pandemic at the Eastin Ashta Resort Canggu Bali. This is evidenced by the value of f-count = 20.916 > f-table = 3.23 and the value of Sig. 0.000 < 0.05 (α).
STRATEGI PENGEMBANGAN DAYA TARIK WISATA SUNGAI TELAGA WAJA SEBAGAI DESTINASI WISATA KELUARGA DI KABUPATEN KARANGASEM Putu Agus Prayogi; Ni Putu Putri Widyaningsih
Journal of Tourism and Interdiciplinary Studies Vol. 3 No. 2 (2023): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v3i2.126

Abstract

Telaga Waja River is one of natural attractions located in Karangasem, Bali. This tourist destination has interesting potential based on the natural resources that could be developed into family attractions. This study aimed to analyze how the Telaga Waja River in Tangkup Village can develop into an alternative family tourism in Bali. In addition, the purpose of this research was to identify the tourist attractions in Telaga Waja River as well as the alternative for its development for families. Data collected by observation and interview and then analize with descriptive qualitative approach while data sources are primer and secondary source. The research found out that Telaga Waja River has sufficient 4A tourism components (attraction, amenities, accessibility, ancillary) but needs to be developed to optimize the attraction or tourist activities for tourists, especially families. The attraction that could be added such as camping site, gathering area, fishing spot, play ground for children. Those alternative attractions need serious support from the village leader, training for local people (human recources), strong planning as well as community involvement and support to implement the community-based tourism in Tangkup Village Karangasem.
PENERAPAN GREEN ACTION DALAM PENGELOLAAN AKOMODASI DI DESA WISATA BAKAS, KECAMATAN BANJARANGKAN KABUPATEN KLUNGKUNG Susila, I Made Gede Darma; Prayogi, Putu Agus; Sari, Ni Luh Komang Julianthi Paramita
JURNAL BISNIS HOSPITALITI Vol 13 No 1 (2024): Jurnal Bisnis Hospitaliti
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v13i1.1407

Abstract

In the development of tourism today, the development of accommodation facilities must pay attention to environmental aspects, various environmentally friendly actions are carried out, one of which is green action. Green action is an activity that aims to protect the environment and surrounding communities. The purpose of this study is to analyze the application of green action in accommodation management in Bakas Tourism Village. Descriptive methods with a qualitative approach are used in this study to obtain an overview of the phenomena that occur. The results of this study show that there are several green actions that have been carried out, namely electrical energy efficiency, water use efficiency, and the use of green products. Overall, there has been a good synergy between accommodation managers and tourists who visit, although there are still some obstacles that need to be considered. It is in our common interest to direct tourism development towards quality tourism. It is hoped that in the future the implementation of this green concept can be carried out well considering the benefits provided both in the future.
OPTIMALISASI PERAN SERTA KARANG TARUNA DIDALAM MENGEMBANGKAN POTENSI WISATA DI ALIRAN SUNGAI TELAGA WAJA KABUPATEN KARANGASEM Putu Agus Prayogi; Komang Krishna Yogaantara; Made Hedy Wartana
Synergy and Society Service Vol. 3 No. 2 (2023): Synergy and Society Service
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/save.v3i2.80

Abstract

The socialization and training activities carried out in the implementation of Community Service at the Faculty of Business and Tourism, Triatma Mulya University in Tangkup village, Sidemen District, Karangasem are a continuation of the KKN program in the previous period. This activity involves lecturers who have competence in the field of training provided. During the activity, all participants were present for the 2 days of the activity. The participants, in this case members of the Tangkup village youth organization, were very enthusiastic in participating in the training activities. This is certainly very encouraging considering that the participants will be prepared to manage tourism potential in their own villages. It is hoped that in the future, through this training, Karang Taruna members will be able to optimally develop their tourism potential so that Tangkup Village can develop as one of the tourist villages in Bali.
PENINGKATAN LITERASI KEUANGAN KRAMA ISTRI MELALUI PELATIHAN DAN PENDAMPINGAN PEMBUKUAN SEDERHANA Yogantara, Komang Krishna; Prayogi, Putu Agus
Synergy and Society Service Vol. 4 No. 1 (2024): Synergy and Society Service
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/save.v4i1.88

Abstract

Krama Istri, the term for mothers in a village in Bali, is expected to be the vanguard to strengthen the pillars of the village economy in achieving sustainable development goals or Sustainable Development Goals (SDGs). Therefore, krama istri must have good financial management so that the family economy can be run sustainably. One of them is by having correct financial records and what is needed to make decisions in planning the next family economic strategy. Krama istri who are members of the Family Empowerment and Welfare (PKK) in Cepaka Village, Tabanan-Bali do not yet have good records. The results of the training and mentoring made this simple bookkeeping increase the krama istri's awareness of the importance of the information produced as a basis for decision making and strategy development to achieve a sustainable family economy.
The Influence of Personal Selling and Promotion Through Social Media on Tourists' Decisions in Buying Fishing Tour Packages in the Coastal Areas of Bali Prayogi, Putu Agus; Paramita Sari, Ni Komang Julyanti
Jurnal Manajemen Pelayanan Hotel Vol 7 No 1 (2023): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.070115

Abstract

The purpose of this study was to analyze the effect of promotion on social media and personal selling on guests' decisions in buying fishing tour packages in the coastal areas of Bali. This study used the purposive sampling method to analyze it, samples from guests who had used fishing tour packages in the coastal areas of Bali. Data was taken from 60 customers. It is analyzed with Regression Analysis Technic, it has been validated, reliability, and classical assumptions. Research shows that 1) Promotion on social media has a positive and significant effect on purchasing fishing tour packages in Bali's coastal areas; 2) Personal selling has a positive and significant effect on the decision to buy fishing tour packages in the coastal areas of Bali;3) Promotions on social media and personal selling have a positive and significant effect on the decision to buy fishing tour packages in the coastal areas of Bali; 4) The variable effect of promoting through social and personal media becomes the guest's decision to purchase a fishing package in the coastal area; and 5) The personal selling variable is more dominant in influencing the purchasing decision of fishing tour packages in the coastal areas of Bali. The implication of this study is the management of Bali's coastal areas to increase promotion through social media and personal selling to get customer intentions and they make the decision to buy fishing tour packages in the coastal areas of Bali Keywords: Promotion trough social media, Personal selling, Buying decision.
STUDENTS' ENGLISH VOWEL PRONUNCIATION IN HANDLING PHONE CALLS Paramita Sari, Ni Luh Komang Julyanti; Saharjo, Sulistyo Joko; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 6 No 2 (2022): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.060209

Abstract

Language is an important aspect of communication, and is a tool for expressing ourself, thoughts and ideas. Currently, people are required to master a foreign language, one of the most widely used languages is English. In mastering English, as well as learning languages in general, it has been divided into five skills, namely speaking, listening, writing, reading, and structure/ grammar. One of the skills discussed in this study is speaking (pronunciation of vowels) in the practice of handling telephone calls. In this study, data collection was collected by using the observation method and the data analyzed in this study were qualitative data. The data was obtained from 20 students of Triatma Mulya University who were taking English course in Post Intermediate Level. Then the data was processed using qualitative descriptive analysis techniques. During the learning process, students experience problems in pronouncing English. This can be seen in the pronunciation of vowel sounds that are not in accordance with the pronunciation standards in English especially vowel pronunciation such as /É”/ which becomes /a/, vowel /É’/ which becomes /o/, /i:/ which becomes /e/, and vowel /u:/ which becomes /o/. In addition to students' English pronunciation, during the learning process several obstacles were also found, such as barriers from linguistic factors, barriers to mastery of content components including topics, content structure, content quality, and content quantity. Keywords: speaking, pronunciation, vowel sounds.
STRATEGI GUEST RELATION OFFICER GRAND CLUB DALAM PELAYANAN TAMU VIP DAN VVIP DI CLUB LOUNGE HOTEL GRAND HYATT BALI Suwitra Wirya, I Made; Prayogi, Putu Agus; Widiantara, I Gusti Agung Bagus
Jurnal Manajemen Pelayanan Hotel Vol 6 No 1 (2022): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.060112

Abstract

Perkembangan industri pariwisata yang semakin meningkat di dunia, membuat para investor dan pelaku usaha pariwisata memperkuat usahanya, seperti bisnis restoran dan perhotelan. Hotel adalah salah satu akomodasi yang dibutuhkan wisatawan sebagai tempat tinggal sementara selama perjalanan. Menghadapi persaingan yang semakin ketat, berbagai upaya dilakukan oleh masing-masing hotel, seperti menambah fasilitas yang lebih lengkap, memperbaiki gedung, menambah daftar menu makanan dan meningkatkan standar pelayanan, mulai dari departemen front office, departemen housekeeping dan departemen food and beverage. Guest Relation Officer Grand Club merupakan salah satu bagian dalam departemen front office yang memiliki tugas dan bertanggung jawab untuk memberikan kenyamanan kepada tamu dan menyediakan informasi yang diinginkan tamu, Guest Relation Officer Grand Club dituntut untuk selalu bertindak efektif dalam melayani tamu hotel. Metode yang digunakan adalah deskriptif kualitatif yaitu metode penelitian yang bertujuan untuk mengetahui hal yang dialami oleh objek penelitian seperti perilaku, persepsi, motivasi, tindakan dan lain-lain secara holistik dengan cara deskriptif dalam bentuk kata-kata dan bahasa, pada suatu konteks yang alamiah dan dengan memanfaatkan berbagai metode ilmiah. Teknik pengumpulan data selama penelitian ini menggunakan teknik wawancara, observasi dan dokumentasi. Penelitian dilakukan di Hotel Grand Hyatt Bali selama 6 bulan. Hasil analisis dari penelitian ini adalah Guest Relation Officer Grand Club memiliki peran yang sangat penting dalam sebuah hotel untuk menghasilkan kenyamanan, keamanan dan pelayanan yang baik bagi para tamu. Bahkan Guest Relation Officer Grand Club harus menjalin kerjasama dengan travel agent, agar ketika Guest Relation Officer Grand Club berinteraksi, mereka akan menawarkan paket wisata dan membuat tamu merasa diperhatikan. Kata kunci : Guest Relation Officer Grand Club, Hotel, Pelayanan
PELAFALAN BAHASA INGGRIS MAHASISWA JURUSAN KANTOR DEPAN PPLP MAPINDO Paramita Sari, Ni Luh Komang Julyanti; Jokosaharjo, Sulistyoadi; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 4 No 2 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040203

Abstract

Bali selalu berupaya untuk berbenah diri dalam aspek kepariwisataan khususnya pada fasilitas akomodasi dan pelayanan kepada wisatawan. Komunikasi adalah salah satu faktor paling menentukan di dalam penentuan kualitas pelayanan. Fenomena tersebut menuntut para lulusan di lembaga pendidikan dan pelatihan perhotelan dan pariwisata untuk memiliki kemampuan berkomunikasi yang baik dalam bahasa Inggris. Pada penelitian ini, peneliti mengangkat peserta didik Jurusan Kantor Depan PPLP MAPINDO sebagai objek penelitian. Terdapat dua hal yang dikaji dalam penelitian ini, yaitu; permasalahan yang dihadapi mahasiswa dalam berbicara bahasa Inggris dari segi pelafalan(pronounciation), dan faktor-faktor yang menghambat mahasiswa dalam pembelajaran berbicara. Dalam penelitian ini diperoleh bahwa mahasiswa mengalami permasalahan selama proses pembelajaran dalam hal pelafalan bahasa Inggris, yaitu masih besarnya unsur bahasa pertama atau bahasa ibu yang memengaruhi pembelajaran bahasa kedua atau asing. Di samping itu, terdapat beberapa faktor penghambat mahasiswa dalam pembelajaran berbicara. Faktor-faktor tersebut adalah penguasaan komponen kebahasaan, dan penguasaan komponen isi, serta kondisi lingkungan yang kurang efektif selama proses belajar mengajar berlangsung. Kata kunci: berbicara, pelafalan, fonologi, hambatan, bahasa asing (Inggris)
TUTURAN LANGSUNG DAN TIDAK LANGSUNG MAHASISWA DALAM PRAKTEK MEMANDU WISATA Paramita Sari, Ni Luh Komang Julyanti; Saharjo, Sulistyo Joko; Prayogi, Putu Agus
Jurnal Manajemen Pelayanan Hotel Vol 5 No 2 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050205

Abstract

Berwisata menjadi salah satu kebutuhan sekunder yang tidak bisa lepas dari kehidupan masyarakat pada umumnya, dan Bali menjadi salah satu tujuan wisata yang diminati masyarakat lokal dan global. Pemandu wisata merupakan salah satu pekerjaan yang bergerak dibibidang pariwisat a, seorang pemandu wisata dituntut untuk memiliki keahlian komunikasi yang baik. Salah satu untur penting dalam komunikasi adalah bahasa yang berperan penting sebagai sarana untuk menyampaikan informasi kepada orang lain. Penerapan tuturan yang baik menjadi dasar untuk memberikan informasi serta pelayanan dalam hal komunikasi. Dalam Penelitian ini penulis melibatkan 9 orang siswa jurusan Usaha Perjalanan Wisata sebagai sampel. Dimana peneliti berfokus kepada tuturan yang dituturkan serta faktor-faktor yang menjadi penghambat komunikasi selama praktek memandu wisata. Selama praktek siswa memakai beberapa tuturan seperti tuturan langsung literal deskriptif, langsung literal imperative, langsung literal introgatif, dan tuturan tidak langsung literal. Adapun beberapa faktor penghambat selama proses praktek memandu wisata adalah faktor kebahasaan, faktor kompenen isi serta lingkungan sekitar selama praktek memandu wisata. Kata Kunci: Tuturan, hambatan, komunikasi
Co-Authors A.A.Ratih Wijayanti Bing, Angelina Agnes Dewi, Ni Komang Ayu Trisna Dwiyanti, Ni Kadek Ganur, Yusta Gayatri, I Gusti Agung Sasih Gilbert Efadri Utusan I Gede Rihayana I Gusti Agung Bagus Widiantara I Gusti Agung Sasih Gayatri I Gusti Made Dwi Candra Anggara I Ketut Eli Sumerta I Ketut Sutapa I Ketut Sutapa I Made Bayu Wisnawa I Made Gede Darma Susila I Made Suwitra Wirya I Nengah Aristana I Nengah Suardhika I Putu Bagus Suthanaya I Wayan Kartimin Isa Wahjoedi Dwi Poetranto Januri, Yohanes Kelfin Julyanti Paramita Sari, Ni Luh Komang Komang Krishna Yogaantara Komang Krishna Yogantara Komang Sudarsana Luh Putu Pusparini Made Hedy Wartana Mita, Lusia Ni Kadek Dwiyanti Ni Kadek Sri Mirayani Ni Komang Sonia Ni Luh Komang Julyanti Paramita Sari Ni Luh Komang Julyanti Paramita Sari Ni Luh Komang Julyanti Paramita Sari, Ni Luh Komang Julyanti Ni Luh Putu Sri Widhiastuty Ni Nyoman Nidya Trianingrum Ni Putu Putri Widyaningsih Ni Wayan Mekarini Paramita Sari, Ni Komang Julyanti Polikarpus.N, Pondang Pramana Putra, Putu Guntur Putri , Komang Shintya Nita Kristiana R. Sapto Hendri Boedi Soesatyo Rero, Stefania Saharjo, Sulistyo Joko Saharjo, Sulistyoadi Joko Sarastiawan, I Kadek Sari, Ni Luh Komang Julianthi Paramita Sari, Ni Luh Komang Julyanti Paramita Sudarsana, Komang Sulistyoadi Joko Saharjo Suwitra Wirya, I Made System, Administrator Utami, Ni Ketut Chanra Yogi Widyaningsih, Ni Putu Putri Wijaya, I Gusti Agung Rendra Yusta Ganur