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All Journal JURNAL GOVERNANSI Jurnal Sosial Humaniora Indonesian Journal of Social Research (IJSR) Public Policy Journal Karimah Tauhid ASEAN Journal for Science and Engineering in Materials Administratie: Jurnal Administrasi Publik
Euis Salbiah
Djuanda University
Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Neuroscience Social Sciences

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KUALITAS PELAYANAN PEMBUATAN KARTU AK-1 BERBASIS ONLINE Nur Fauziah, Giani; Afrianti, Nia; Agung, Wahyu; Wahyudin, Cecep; Salbiah, Euis
Administratie: Jurnal Administrasi Publik Vol. 3 No. 1 (2021): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

Digital transformation brings significant changes where previously all activity processes used manual methods, now using digital methods. This transformation process must not only be applied to the private sector but to the government sector as well. One of the government sectors engaged in services is the Office of Manpower and Transmigration. This office has one of the programs, which is serving the making of AK-1 cards or job seeker cards. Knowing the Office of Manpower and Transmigration in Kab. Cianjur has carried out a digital transformation in the form of implementing online-based services which has attracted the attention of researchers to examine the quality of implementing this new service system. In this study, researchers used descriptive qualitative methods and data collection techniques for literature studies and observation. The results of this study indicate the quality of online-based AK-1 card-making services at the District Manpower and Transmigration Office. Cianjur is still not good in terms of the tangible dimension, which still lacks facilities in the process of making AK-1 cards. Even on the responsiveness dimension, there is still frequent miscommunication/clarity given by officers to the community. The assurance dimension has also not been implemented optimally, and there are still frequent problems/obstacles in the card-making registration process due to miscommunication and an inadequate online-based registration service system.
Collaborative Governance in the Management of the Bogor Halimun Salak Geopark Assayuti, Muhammad Jalaludin; Rahmawati, Rita; Salbiah, Euis; Pratidina, Ginung; Lydon, Novel Anak; Wahyudin, Cecep
Administratie: Jurnal Administrasi Publik Vol. 7 No. 2 (2025): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.3997/ajap.v7i2.20780

Abstract

The Bogor Halimun Salak Geopark is a conservation area that integrates geological richness, biodiversity, and local cultural heritage. Located in Bogor Regency, it serves as a hub for environmental education and preserving Kasepuhan traditions. Despite its potential, the geopark's management encounters complex challenges, particularly in actor collaboration. This study explores the implementation of collaborative governance in geopark management and identifies factors influencing its effectiveness. A descriptive quantitative method was used with a saturated sampling of 58 respondents, consisting of government officials and local community members. Data collection involved interviews, observations, literature review, documentation, and Likert-scale questionnaires. Findings indicate that collaborative governance falls within the "good" category, with an average score of 3.81 from government employees and 3.48 from the community. The leadership dimension received the highest score, highlighting the critical role of leaders in fostering cooperation. However, initial collaborative conditions, particularly at the community level, remain weak. Identified barriers include poor cross-sector coordination, conflicting interests between tourism and mining, limited budgets, and low community participation. To address these issues, the study recommends enhancing stakeholder synergy, forming a dedicated management unit, and establishing structured collaborative frameworks. Strengthening these aspects is essential to achieve inclusive and sustainable geopark management.
Co-Authors Abdul Rifan Abraham Yazdi Martin Afrianti, Nia Agung, Wahyu Agustini Anggraeni, Mega Rizky Aniek Faradillah Annisa Zahra Sholehah Anugrah Dwi Cahyo Prabowo Aprianto, Hendro Apriliani, Afmi Apriliani, Neng Virly Apriliyani, Neng Virly Aryati, Siti Assayuti, Muhammad Jalaludin Bambang Eka Saputra Beddy Iriawan Maksudi Bhakti, Muhammad Tegar Purna Bunyamin, Ijang Chaerunnisa Zoe Susanto Chatarina Umbul Wahyuni Dadan Wahyudi Dea Hilmiah Halawi Dede Citrawati Dede Syahrudin Denny Hernawan Denny Hernawan Denny Hernawan, Denny Dermawan, Raihan Salman Desi Fitriyana, Desi E Syahrudin Faradillah, Aniek Farhati, Muthia Zahra Fitria Saefatu Amanah Ginung Pratidina Ginung Pratidina Gotfridus Goris Seran Gustina, Reza Hakim, Ikhwanul Halawi, Dea Hilmiah Ijang Bunyamin Indra Rukmana Irma Purnamasari Irma Purnamasari Irvan Maulana Kismytiadara Kristina, Lulu Kusmiati, Isma Laia, Heri Wansyah Lulu Kristina Lydon, Novel Anak M. Renaldi M.YGG seran Marezka Maria Fitriah Marinda. W, Vuvud Maulana, Irvan Maulinda, Winda Mirna Pratami Muafa, Muhammad Adli Muhamad Tengku Muhamad YGG. Seran Muhammad Ramadhan Muhtar, Saepudin Mulyawati, Lani Mustofa, Iid Zaenal Nabilah, Siti Nancy Purnamasari Setiawan Ningrum, Elis Salsiah Nouval, Muhammad Nur Fauziah, Giani Nurmas Hasanah Tanjung Nusantara, Aqsho Bintang Oktavinia, Kikin Prabowo, Anugrah Dwi Cahyo Pranowo, Hendro Pratidina , Ginung Purnamasari, Irma R. Akhmad Munjin R. Oetje Subagdja R. Siti Pupu Fauziah Rafa Ahdiya Nasyita Ramadanti, Nisrina Putri Ramdani, Faisal Tri Rasya Qotrunada Ratnasari, Tri Retno Wulandari Retno Wulandari Rio Ranbilal Rita Rahmawati Rita Rahmawati Roestamy, Martin Rusliandy, Rusliandy Sa'diah, Halimatu Sabila, Zahra Yeza Saepudin Sahila, Alifa Nasywa Salsabila, Vidya Zahra Samsi, Adrianus saraswati, angeli Sari, Melinda Laela Sastrawan, Berry Sastyaviani, Intan Alifa Rias Seftiansyah, Ryan septiana, Muhammad Prayoga Seran, M. Yusuf GG Seran, M.YGG Seran, YGG Setiawan, Koesworo Setiawan, Nancy Purnamasari Setiyani, Melia Dewi Nur Siti Wulandari Solly Aryza Subandi, Naufal Imam Sukarelawati . Surya, Gerdian Hadi suryaningsih Syafitri, Riska Adita Therasari, Anita Utami Dewi Sartika Utami Tuarita, Tridita Yuniar Vuvud Marinda. W Waahyudin, Cecep Wahyudin, Cecep YGG Seran Zakiah, Ratu Ulfah Zulfa, Agra Alfin