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All Journal Katalogis Journal of Public Administration and Government (JPAG) Jurnal Syntax Imperatif : Jurnal Ilmu Sosial dan Pendidikan Journal La Edusci Berajah Journal Jurnal Administrasi Pemerintahan Desa Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan International Journal of Social Science, Education, Communication and Economics SIGn Journal of Social Science Jurnal Administrasi Publik QISTINA: Jurnal Multidisiplin Indonesia Jurnal Ilmiah Research Student JURNAL ILMIAH PENELITIAN MAHASISWA JURNAL MULTIDISIPLIN ILMU AKADEMIK JURNAL RUMPUN MANAJEMEN DAN EKONOMI Journal of Publicness Studies Socious Journal
Mohammad Irfan Mufti
Universitas Tadulako, Indonesia
Religion Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Social Sciences Other

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The Effectiveness of Public Policy in the Management of Sustainable Marine Culinary Tourism Syahrial, Syahrial; Mufti, Mohamad Irfan; Hakim, Abd.; Wijaya, Andry; Anjarsari, Hilda
SIGn Journal of Social Science Vol 6 No 1: Juni - November 2025
Publisher : CV. Social Politic Genius (SIGn)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37276/sjss.v6i1.528

Abstract

The management of marine culinary tourism in Bulukumba Regency faces a fundamental paradox between the imperative of ecological conservation and the demands of tourism-based economic growth. The failure to balance these two aspects indicates a deeper problem than mere policy implementation. This research aims to critically analyze the effectiveness of public policy in managing sustainable marine culinary tourism. The analysis focuses on the root cause of this failure, identified as a governance deficit. Using a qualitative case study approach, data were collected through in-depth interviews with key stakeholders. These stakeholders included government elements, Micro, Small, and Medium Enterprise (MSME) actors, fishing communities, and environmental activists, supplemented by policy document analysis. The research findings reveal that the policy failure is rooted in a systemic governance deficit. It manifests in three forms: (1) a policy paradox that creates normative conflicts at the regulatory level; (2) an implementation gap where economic empowerment programs are partial, charitable in nature, and ecologically blind; and (3) the marginalization of local actors due to the dominance of an exclusive, top-down approach. It is concluded that the solution lies not in adding new regulations, but instead in a fundamental reconfiguration of the governance model. Therefore, a paradigm shift is recommended from hierarchical government to collaborative governance. This model places substantive public participation and community-based oversight at the center of achieving just, inclusive, and sustainable marine tourism.
Performance Analysis of Millennial Generation Civil Apparatus in The National Unity and Regional Political Agency of Central Sulawesi Province Putri Syifarani, Athiyah; Irfan Mufti, Moh.; Chaeriah Ahsan, Sitti; Nuraisyah, Nuraisyah; Haryono, Dandan
International Journal of Social Science, Education, Communication and Economics Vol. 3 No. 2 (2024): June
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sj.v3i2.318

Abstract

Performance can be explained as the level of evaluation or achievement of individual work results in the context of the work relationship between the individual and the organization. The millennial generation as a group was born between 1982 and 2000. They are a generation that grew up with technology and tend to prioritize balance between work and personal life. The organizational performance of the National Unity and Political Agency of Central Sulawesi Province in 2020 to 2022 received a weight below that determined by the Regional Inspectorate of Central Sulawesi Province with a value in 2020 of 9.25%, in 2021 of 9.25% and in 2022 of 22. 5%. The aim of this research is to determine the performance of the Millennial Generation ASN in the National Unity and Political Agency of Central Sulawesi Province. The research method used is a descriptive qualitative method, by emphasizing performance indicators according to Robbins, namely, Work Quality, Quantity, Timeliness, Effectiveness, Independence, and Commitment. The data used are primary and secondary data through interviews, observation, and documentation studies. The data analysis techniques that researchers carry out are data condensation, data presentation and describing and drawing conclusions. The results of the research show that the performance of the Millennial Generation ASN in the National Unity and Political Agency of Central Sulawesi Province based on the indicator assessment from Robbins can be said to be good with the target being implemented optimally. However, what makes organizational performance low is because there are several obstacles, one of which is that the number of ASNs is not commensurate with the organization's workload.
EVALUATION OF INTEGRATED COUNSELING POST SERVICES FOR NON-COMMUNICABLE DISEASES AT SINGGANI COMMUNITY HEALTH CENTER Hinelo, Evi; Irfan Mufti, Mohammad; Asrifai, Asrifai
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 3 No. 10 (2024): September
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v3i10.2351

Abstract

Non-communicable diseases (NCDs) remain a significant health issue that requires proper management. Data from the Central Sulawesi Provincial Health Office indicates a continued rise in NCD cases, with 39,961 cases reported in 2021, increasing to 51,805 in 2022. This study aimed to evaluate the integrated NCD development post services at the Singgani Health Center in Palu City. Using a qualitative research method and a descriptive analytical approach, three informants were interviewed: a program holder, a cadre of the Integrated Service Post (Posbindu), and a participant. Data were collected through in-depth interviews, observations, and document reviews. The findings revealed that the implementation of human resources, facilities, recording, and reporting is still suboptimal. Cadres’ skills are not yet fully developed, and there are gaps in essential facilities, such as missing height measuring instruments and waist circumference tools. The Integrated Service Post has also not adopted the 5-table system as per standard procedures. However, budget allocation and planning have been satisfactory, including transportation arrangements for cadres and staff. The study concludes that the lack of adequate training for cadres and insufficient facilities are disrupting the effectiveness of the service process. To improve, it is suggested that certified training be provided, technical guidelines for the Integrated Service Post be clearly communicated to all cadres, and the 5-table service system be fully implemented to optimize the service process.
Manajemen Sarana dan Prasarana di Sekolah Dasar Inpres Bumi Sagu Kelurahan Besusu Kota Palu Masuari, Nur Alfiqah; Mufti, Muhammad Irfan; Mayusa, Askar
JPS: Journal of Publicness Studies Vol 2 No 04 (2025): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/x5newf98

Abstract

Poorly systematic planning, budget constraints, low human resources, and lack of managerial initiative serve as obstacles in managing facilities and infrastructure. Consequently, this results in poorly maintained, damaged, and unusable facilities and infrastructure. The purpose of this research is to understand how facilities and infrastructure are managed at SD Inpres Bumi Sagu. The research foundation used in this study is a qualitative approach with a descriptive type. The data sources used are primary and secondary data. The informants involved in this research number 5 people, with informant selection using purposive sampling technique. Data collection techniques used include observation, interviews, and documentation. Data analysis steps include data collection, data condensation, data presentation, drawing conclusions, and verification. The research results show that planning for facilities and infrastructure at SD Inpres Bumi Sagu does not yet meet needs, with frequent procurement of goods without going through a mature needs planning process; SD Inpres Bumi Sagu does not yet have a digital-based reporting system; the existing facilities and infrastructure are still suboptimal; and recording and documentation of disposed goods are not well organized. The conclusion is that the management of school facilities and infrastructure has generally met basic educational needs, but there are deficiencies in routine maintenance, such as building damage due to extreme weather in Palu, as well as budget constraints that hinder the procurement of modern technological facilities like computers or projectors. Therefore, improvements in maintenance and innovation are needed to enhance educational quality. Suggestions include improving the maintenance system for facilities and infrastructure, allocating special budgets for early repairs, and collaborating with the local education office to obtain technical assistance or additional funds.
Kualitas Pelayanan Pasien Badan Penyelenggara Jaminan Sosial Rawat Jalan di Poliklinik Rumah Sakit Umum Madani Provinsi Sulawesi Tengah Yusnitha; Mufti, Mohamad Irfan; Nasrullah
Jurnal Administrasi Pemerintahan Desa Vol. 7 No. 1 (2026): Maret
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/villages.v7i1.370

Abstract

The research method used was qualitative with a descriptive type. Data collection techniques consisted of observation, interviews, and documentation. Data analysis used an interactive model and SWOT analysis. The results of the study, namely the Madani Regional General Hospital (RSUD) according to the five SERVQUAL Aspects namely tangibles, reliability, responsiveness, assurance, and empathy, have been implemented in the services of Madani Regional General Hospital with varying levels. The reliability and assurance aspects are the most prominent aspects, because medical personnel have provided services in accordance with SOPs, upholding professionalism, and creating a sense of security and trust for patients. The empathy aspect is also seen strongly through the friendly attitude, patience, and willingness of medical personnel to listen to patient complaints. Meanwhile, tangibles and responsiveness still need improvement, especially in the completeness of facilities and efficiency of service time. showing quite good performance, although there are still some aspects that need to be improved. In addition, the Madani Regional General Hospital (RSUD) has been able to balance between technical aspects and humanistic aspects in services, by maintaining the competence of medical personnel while paying attention to the emotional needs of patients.
Implementation of Counter-Radicalization Policy Through Online Media at the Security Intelligence Directorate of the Central Sulawesi Regional Police Iwan; Irfan Mufti, Mohamad; Mustainah
Journal of Public Administration and Government Vol. 7 No. 3 (2025)
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/4x4fpw40

Abstract

This study aims to analyze the implementation of counter-radicalization policies through online media by the Directorate of Security Intelligence, Central Sulawesi Regional Police. The research is motivated by the increasing spread of radical ideologies through digital platforms utilized by extremist groups such as Mujahidin Indonesia Timur (MIT). Using a qualitative approach and a case study method, the research explores the effectiveness, challenges, and strategies of implementing counter-radicalization policies within Ditintelkam Polda Central Sulawesi. The analysis is based on George C. Edwards III’s policy implementation theory, which emphasizes four key variables: communication, resources, disposition, and bureaucratic structure. Supporting frameworks include the Policy Network, Change Management, and Evidence-Based Policy theories. The findings reveal that the implementation of counter-radicalization policies through online media remains suboptimal due to limited inter-agency coordination, insufficient digital human resources, and low community engagement. Nevertheless, ongoing efforts to strengthen cross-sector collaboration and enhance the digital capacity of security officers indicate positive progress toward more effective policy outcomes. This research contributes both academically and practically to the development of digital-based counter-radicalization strategies in Indonesia.
Quality of Academic Services: A Phenomenological Study at the Bureau of Academic and Student Affairs Munari, Munari; Mufti, Mohamad Irfan; Hakim, Abd.; Badollahi, Muh. Zainuddin; Kondoj, Telly Hetty Isje
Journal La Edusci Vol. 6 No. 6 (2025): Journal La Edusci
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallaedusci.v6i6.2858

Abstract

This study investigates the quality of academic services at the Bureau of Academic, Student Affairs, and Planning (BAKP) of Tadulako University in Palu. The research uses a qualitative phenomenological approach to explore how academic services are delivered and perceived by students, focusing on five key dimensions: reliability, assurance, physical evidence (tangibles), empathy, and responsiveness. Data were collected through interviews, observations, and documentation from both students and administrative staff. The findings reveal a range of issues that hinder optimal service delivery, including long waiting times, lack of punctuality, inadequate infrastructure, insufficient responsiveness, and undertrained personnel. Students often face delays and miscommunications due to bureaucratic inefficiencies and limited access to information. Moreover, the physical environment, such as cramped waiting areas and poor air conditioning, contributes to user dissatisfaction. Although Standard Operating Procedures (SOPs) are in place, they are not consistently implemented or publicly displayed, further complicating the service process. Officers acknowledge constraints such as understaffing and technical challenges, including frequent network disruptions. Despite efforts to improve services via online platforms, many processes still require manual handling, reducing efficiency and service satisfaction. The study concludes that academic service quality at BAKP requires strategic improvements in human resources, infrastructure, and digital integration to meet students’ expectations and support the university’s academic reputation.
Policy Evaluation Of Minimum Service Standards For Hypertension Health Services At Mabelopura Health Center Halida, Halida; Mufti, Mohammad Irfan; Asrifai, Asrifai
Socious Journal Vol. 1 No. 3 (2024): Socious Journal - June
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/v4m9he76

Abstract

Hypertension is a chronic medical condition in which arterial blood pressure increases, causing the heart to work harder. At Puskesmas Mabelopura, hypertension has not yet reached the Minimum Service Standard (MSS) target with an achievement of only 68.61% of the 95% target. This study evaluated the SPM policy on hypertension services at the Mabelopura Health Center using a descriptive qualitative method with informants from Key Informants and Triangulated Informants. The results showed that the implementation of SPM Hypertension only reached 68.61% of the 95% target, indicating that the target has not been achieved. Health services are in accordance with SPM standards but not optimal, due to differences in central target data with Puskesmas data and limited human resources. The low number of community visits for hypertension screening, due to the community's lack of perceived importance of routine control, was also a major factor. This study concluded that to achieve SPM targets, intensive efforts are needed from Puskesmas Mabelopura and the Health Office of Palu City to establish better communication with Pusdasten and increase community awareness of the importance of routine check-ups. Thus, it is expected that Puskesmas Mabelopura can be more effective in achieving SPM targets and improving the quality of life of people with hypertension in the area.
Co-Authors Abd. Hakim Abu Tjaya Afdal alfiah alfiah Andi Belgratia Bubun Bandaso Asrifai Bahar, Anisa Bajrei, Nurfadila Mahfud K. Dandan Haryono Dg. Masiga, Muhammad Anshar Erdiansyah ERDIYANSYAH, ERDIYANSYAH Fiki Ferianto Halida Halida Hasan Muhamad Hasbullah Hasbullah Hasbullah Hilda Anjarsari Hinelo, Evi Intam Kurnia Isbon Pageno Iwan Kemala Novriyanti Kondoj, Telly Hetty Isje Lanande, Idrus S. Laosi, Nurhasna M Nur Alamsyah Masuari, Nur Alfiqah Mayusa, Askar Moh Irsyad Pratama Mohammad Hatta A. Rumi Muh. Nawawi Muhammad Afandi Munari Munari Mustainah Mustainah M Muzakir Nasrullah Nasrullah Nasrullah Nofitri, Nofitri Nuraisyah Nuraisyah Putri Syifarani, Athiyah Rudi Salam Samad, Muhammad Ahsan Seniwati Seniwati, Seniwati Setiady, Muammar Fahmi Setiawati, Tuti Shadiq Sitti Chaeriah Ahsan Slamet Riadi Suasa Suasa SYAHRIAL SYAHRIAL Tenggelina, Magfirah Septiani Tofan, Tofan Wijaya, Andry Wiwinarsih, Wiwinarsih Yusnitha