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All Journal Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Briliant: Jurnal Riset dan Konseptual Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Jurnal Ilmiah Universitas Batanghari Jambi JBMP (Jurnal Bisnis, Manajemen dan Perbankan) JURNAL MANAJEMEN MOTIVASI Jurnal Riset Pendidikan Ekonomi Journal of Economic, Bussines and Accounting (COSTING) Bisma: Jurnal Bisnis dan Manajemen Majalah Ekonomi Journal of Humanities and Social Studies JISIP: Jurnal Ilmu Sosial dan Pendidikan Majalah Ilmiah Bijak SULTANIST: Jurnal Manajemen dan Keuangan MANAJEMEN DEWANTARA JURNAL LENTERA BISNIS Jurnal GeoEkonomi Journal of Economics, Business, and Government Challenges Revitalisasi : Jurnal Ilmu Manajemen Management Studies and Entrepreneurship Journal (MSEJ) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Journal of Community Service and Empowerment Journal of Management and Bussines (JOMB) Ilomata International Journal of Social Science International Journal of Multidisciplinary: Applied Business and Education Research Jurnal Pengabdian Masyarakat (ABDIRA) International Journal of Social Service and Research Kontigensi: Jurnal Ilmiah Manajemen KARYA: Jurnal Pengabdian Kepada Masyarakat Batara Wisnu : Indonesian Journal of Community Services East Asian Journal of Multidisciplinary Research (EAJMR) Indonesian Journal of Business Analytics (IJBA) EDUCATOR : Jurnal Inovasi Tenaga Pendidik dan Kependidikan Bhakti Nagori (Jurnal Pengabdian kepada Masyarakat) Management Science Research Journal Journal of Social Studies, Arts and Humanities (JSSAH) Asian Journal of Management Analytics Jurnal Pengabdian Masyarakat Bhinneka Padma: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) International Journal of Economics (IJEC) Return : Study of Management, Economic and Bussines Mestaka: Jurnal Pengabdian Kepada Masyarakat PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi INTERNATIONAL JOURNAL OF ECONOMICS AND MANAGEMENT REVIEW Journal of Economics and Management Scienties Abdimas Terapan: Jurnal Pengabdian Kepada Masyarakat Terapan Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah RESLAJ: Religion Education Social Laa Roiba Journal Jurnal Pengabdian Masyarakat Indonesia (JPMI) Digital Innovation : International Journal Of Management Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) POTENSI: Jurnal Pengabdian Masyarakat Ekonomi dan Bisnis Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
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Work Engagement and Work Experience as Determinants of Bus Driver Performance at PO Menggala Garuda Lokatara on the Surabaya–Malang Route Ardiyansyah, Rangga; Rini, Hesty Prima
Management Science Research Journal Vol. 4 No. 3 (2025): August 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i3.166

Abstract

The objective of this study is to assess how work engagement and past work experience affect the performance of bus drivers at PO Menggala Garuda Lokatara on the Surabaya–Malang route. The research applied a quantitative design with a total of 44 bus drivers as respondents, all of whom operate along the Surabaya–Malang line. The responses collected via questionnaires were analysed using the PLS-SEM approach with the aid of SmartPLS software. A total sampling method was applied, encompassing all 44 participants in the study. It was found that driver performance is positively affected by work engagement as well as by work experience, with both effects being significant. These outcomes emphasize the critical role of employee engagement and accumulated experience in enhancing both the efficiency and overall performance of bus drivers.
The Influence of Workload, Burnout, and Interpersonal Communication on Employee Performance in the Terminal Operations Division of PT Berlian Jasa Terminal Indonesia Zukmarini, Shabila Dhania; Rini, Hesty Prima
Management Science Research Journal Vol. 4 No. 3 (2025): August 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i3.167

Abstract

The growth of the service industry is highly dependent on the quality of human resources, as they serve as strategic assets in achieving effective and optimal performance. To support organizational goals, service companies must foster a conducive work environment. This study examines the effects of workload, burnout, and interpersonal communication on employee performance in the Operations Division of PT Berlian Jasa Terminal Indonesia. Using a quantitative approach with saturated sampling of 50 employees, data were collected through questionnaires and analyzed with Partial Least Square Structural Equation Modeling (PLS-SEM) via SmartPLS 4. The results show that workload and burnout have negative and significant effects on performance, while interpersonal communication has a positive and significant effect. This indicates that effective workload management, prevention of burnout, and the enhancement of interpersonal communication play a significant role in optimizing employee performance within the operational environment of Berlian Terminal, which requires intensive coordination and consistent port service delivery.
The The Role of Job Satisfaction Mediation in the Relationship between Compensation and Organizational Commitment in Security Outsourcing PT XYZ Tiara Wigunastika; Hesty Prima Rini; Ayundha Evanthi
Management Science Research Journal Vol. 4 No. 3 (2025): August 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i3.169

Abstract

This study aims to examine the effect of compensation on organizational commitment with job satisfaction as a mediating variable. A quantitative method was used to obtain objective empirical data, with respondents as many as 51 outsourced employees (security) at PT XYZ. Data collection was carried out through a questionnaire, then analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results showed that compensation has a positive and significant influence on organizational commitment. In addition, job satisfaction was shown to significantly mediate the relationship between compensation and organizational commitment. This suggests that adequate compensation can increase job satisfaction, which in turn strengthens commitment to the organization. These findings emphasize that companies need to pay attention to the quality of compensation and working conditions to maintain loyal and productive employees.
The Influence of Leadership and the Implementation of Occupational Safety and Health (OSH) on the Performance of Construction Employees Putri Az Zahra, Ghefi Amellia; Rini, Hesty Prima
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i4.177

Abstract

The intensifying nature of business competition compels organizations to enhance employee performance through effective leadership and the systematic implementation of occupational safety and health (OSH) practices. This research aims to examine the impact of leadership and OSH implementation on the performance of field construction employees at CV. XYZ. A quantitative research design was adopted, with data collected using a five-point Likert-scale questionnaire. The study involved a population and sample comprising all 42 field construction employees of CV. XYZ, selected through a saturated sampling technique. Data were analyzed using (PLS-SEM) technique, supported by the SmartPLS software. The study reveal that both leadership and OSH implementation exert a positive and significant influence on employee performance. These results underscore that effective leadership and consistent adherence to OSH practices are crucial in enhancing the performance of field construction employees.
The Effect of Workload and Work Stress on Turnover Intention Among Production Employees Maretha Pingkan Ardana; Hesty Prima Rini
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i4.179

Abstract

Human resources are crucial to a company's success and smooth operation. In order to retain quality employees, create a conducive work environment, and improve employee welfare, companies must implement effective resource management strategies that reduce turnover intentions. This study aims to analyze the effect of workload and work stress on turnover intentions at PT. XYZ. A quantitative approach involving 63 production employees was used, obtained through saturated sampling techniques. Data were collected by distributing questionnaires and analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS software. The results reveal that workload has a positive and significant effect on turnover intention. Additionally, work stress positively and significantly affects turnover intention. These findings suggest that the greater the workload, the greater the likelihood that employees will leave the company. Similarly, work stress, or pressure due to role demands, is the dominant factor in experiencing work stress and increasing turnover intention.
Peran Kepuasan Kerja Sebagai Variabel Mediasi Pada Bank X di Kota Surabaya Surya Andini, Widya; Prima Rini, Hesty; Evanthi, Ayundha
Jurnal Riset Pendidikan Ekonomi Vol. 10 No. 2 (2025): OKTOBER 2025
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Kanjuruhan Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/jrpe.v10i2.12123

Abstract

Employees are an aspect that has a role in the sustainability of an organization caused by many factors. This study aims to examine the effect of work overload, work life balance on employee performance with the mediation variable of Bank X employee satisfaction in the city of Surabaya. Quantitative methods were used for 40 respondents obtained from saturated sampling techniques as well as data analysis and hypothesis tests using the SEM-PLS method. The results of the analysis indicate that work overload does not contribute to employee performance but can be the cause of increased job satisfaction, work life balance can contribute to increased employee performance and job satisfaction, and job satisfaction can play a role as a mediator of work overload and work life balance in employee performance.
Peran Kepuasan Kerja Sebagai Mediator Pengaruh Kompensasi dan Beban Kerja Terhadap Kinerja Yogi Noviansyah, Kafita; Prima Rini, Hesty; Evanthi, Ayundha
Jurnal Riset Pendidikan Ekonomi Vol. 10 No. 2 (2025): OKTOBER 2025
Publisher : Fakultas Ekonomika dan Bisnis, Universitas Kanjuruhan Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/jrpe.v10i2.12194

Abstract

This study aims to analyze the influence of compensation and workload on employee performance through job satisfaction at PO Bus PT. X. The research employs a quantitative method involving 40 employees working as Drivers and Co-Drivers, with data analyzed using SEM-PLS version 4.0. The results indicate that compensation has a positive and significant effect on performance, both directly and indirectly through job satisfaction. Conversely, workload has a negative and significant impact on performance, also both directly and indirectly through job satisfaction. These findings are expected to help the company address employee-related issues in order to optimize performance.
Pengaruh Perceived Organizational Support dan Komunikasi Interpersonal Terhadap Kinerja Karyawan Travel PT. X Tiara Kusumadewi; Hesty Prima Rini
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1056

Abstract

Manajemen sumber daya manusia berperan penting dalan memperkuat orgnisasi dan tim agar siap menghadapi berbagai tantangan yang muncul. Menghadapi tantangan tersebut, perusahaan dituntut untuk memiliki sumber daya manusia yang kompeten guna mendukung tujuan organisasi. Studi ini bertujuan untuk mengkaji pengaruh perceived organizatinal support dan komunikasi interpersonal, terhadap kinerja karyawan. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik sampling jenuh, sehingga seluruh karyawan yang berjumlah 40 orang menjadi responden. Motode analisis data dilakukan dengan memanfaatkan aplikasi SmartPLS. Hasil penelitian menjukkan bahwa adanya perceived organizational support memiliki pengaruh terhadap kinerja karyawan,  serta komunikasi interpersonal berkontribusi dan meningkatkan kinerja karyawan.
Peran Mediasi Kepuasan Kerja Pada Pengaruh Kompetensi Terhadap Kinerja Karyawan Ferdino Putra Pratama; Hesty Prima Rini
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1058

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi terhadap kinerja karyawan serta peran kepuasan kerja sebagai variabel mediasi dalam hubungan tersebut. Pendekatan yang digunakan adalah kuantitatif dengan melibatkan 72 karyawan produksi PT Aerofood Indonesia Unit Surabaya sebagai responden. Pengumpulan data dilakukan melalui penyebaran kuesioner, kemudian dianalisis menggunakan metode partial least square-structural equation modeling (PLS-SEM) dengan bantuan software SmartPLS. Hasil penelitian mengungkapkan bahwa kompetensi memiliki pengaruh positif dan signifikan terhadap kinerja karyawan. Selain itu, kepuasan kerja terbukti mampu memediasi secara signifikan hubungan antara kompetensi dan kinerja. Temuan ini menunjukkan bahwa upaya peningkatan kompetensi karyawan sebaiknya tidak hanya berfokus pada pengembangan pengetahuan dan keterampilan semata, tetapi juga mempertimbangkan aspek kepuasan kerja. Salah satu caranya adalah dengan memastikan kesesuaian antara kompetensi yang dimiliki karyawan, minat pribadi, dan jenis pekerjaan yang dijalankan, sehingga kinerja mereka dapat tercapai secara optimal dan berkelanjutan.
Peran Mediasi Kepuasan Kerja Pada Disiplin Kerja Terhadap Kinerja Karyawan di PT Astra International Isuzu Cabang HR Muhammad Surabaya Aisyah Putri Ramadhanti; Hesty Prima Rini
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 3 (2025): Special Issue
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i3.1060

Abstract

Tujuan penelitian ini adalah untuk menganalisis pengaruh disiplin kerja dan pengembangan karir terhadap kinerja karyawan melalui kepuasan kerja di PT Astra International Isuzu Cabang HR Muhammad Surabaya. Penelitian ini menggunakan pendekatan kuantitatif yang diperoleh melalui kuisioner. Teknik pengambilan sampel yang digunakan adalah teknik sampling jenuh, dimana semua anggota populasi menjadi sampel. Responden dalam penelitian sejumlah 40 responden karyawan divisi servis PT Astra International Isuzu Cabang HR Muhammad Surabaya. Hasil penelitian menunjukkan tidak adanya pengaruh disiplin kerja terhadap kinerja karyawan. Pengembangan karir berpengaruh positif dan signifikan terhadap kinerja karyawan. Disiplin kerja berpengaruh positif dan signifikan terhadap kinerja karyawan melalui kepuasan kerja. Pengembangan karir berpengaruh positif dan signifikan terhadap kinerja karyawan melalui kepuasan kerja.
Co-Authors Adillya Meidyliana, Nanda Adinda Rahmawati Syarifuddin Afifuddin Abror Riza Ainur Eka Fauzia Aisyah Putri Ramadhanti Akhmad Fauzi Al Hisyam, Muhammad Dihya Angelina, Noris Anisa Kartika Sari, Anisa Kartika Ardhiansyah, Rahmad Ardiyansyah, Rangga Arief Budiman Arum Pratiwi, Sekar Aryani, Diah Ayu Ashari, M. Irfan Robby Athallah Refi Ayundha Evanthi Beni Samprastyo Bintang Nur Machmuda Danurwenda Permana Erlushandy Dary Sagi Deananda, Ersa Defanny, Fiola Devita Deviana Nur Sholihah Dewi Khrisna Sawitri Dhani Ichsanuddin Nur Dzaka Zaki Syahansyah Dzaka Zaki Syahansyah Ferdino Putra Pratama Fitri Cahyaningrum Gendut Sukarno Gendut Sukarno Indira Takhta Marsyada Viardhillah Iqbal Maulana Ihsani Izaak, Wilma Cordelia Jasmine Salwa Ramadhani Karula Yuan Maharani Khotimah, Annisa Aprilia Husnul Kusnayanti, Fitri Kustini Kustini Kusumawardani, Samitha Tariz Lala Dinda Pratiwi Lena Saidatul Muawanah Lidia Angelina M. Irfan Robby Ashari Maharani, Karula Yuan Maliki, Dwiki Osa Maretha Pingkan Ardana Marpudianto, Kharis Meylani Muhadjir Anwar Muhammad Akbar Kusuma Muhammad Fikri Fachrudin Muhammad Yogie Fitriyanto Nabila Fitri Salsabila Nadiyya, Ahsana Nanik Hariyana Naurah Salfa Nur Anisah Ni Putu Krisna Purnama Sari Nila Fatihatur Rohmah Nurdiansyah, Mochammad Irsad Nurhadi Nurhadi Nurul Hidayah Pasaribu, Reynaldi Krisvinus Perdana, Thirafi Putra Perwira Negara, Muhammad Handito Pramesty, Gadis Dyah Pratama, Reyhan Aditya Putra, Acmad Danis Harjuna Putri Az Zahra, Ghefi Amellia Retno, Mei Rizky Keyla Agatha Rizna Ramadhani Winanda Rochim, Achmad Saadatul Khoiriyah Sakti, Ramalio Fahridho Samitha Tariz Kusumawardani Sholihah, Siti Nurika Qori'atun Sihite, Grace Thereskova Da Silvi Sugeng Purwanto Sugeng Purwanto SUGITO Sulastri Irbayuni Surya Andini, Widya Swasti, Ika Korika Syair De Alam Mantra Syakira Rusyida Salma Tiara Kusumadewi Tiara Kusumadewi Tiara Wigunastika Timotius Juniko Kriskito Tri Kartika Pertiwi Trisnawati, Devi Wilma Cordelia Izaak Yogi Noviansyah, Kafita Yolanda Irfania Yuniningsih Yuniningsih Zukmarini, Shabila Dhania