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The Role of Organizational Citizenship Behaviour (OCB) , Intrinsic Motivation and Job Satisfaction on Employee Performance of Online Shop Moh. Sutoro; Hamsinah Hamsinah; Denok Sunarsi
Jurnal Manajemen Industri dan Logistik Vol. 7 No. 2 (2023): 10 original research articles were authored/co-authored by 35 authors from 1 co
Publisher : Politeknik APP Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30988/jmil.v7i2.1149

Abstract

The purpose of this study was to analyze the relationship of OCB to employee performance, intrinsic motivation to employee performance and job satisfaction to employee performance.Online questionnaire given to respondents who are online shop employees. Through the Whatsapp network, questionnaires were distributed. While literature, books, and websites used as a secondary data source. The population used consisted of 2013 permanent employees from all online shops . This research uses probability sampling method by using simple random sampling as the sampling method. Due to the large number of respondents, the number of samples in this study was calculated using the Slovin equation and the number of respondents who became the sample was 103 people. In this study, the analysis uses structural equation modeling (SEM) with data processing tools using smartPLS 3.0 software. The results of this study are OCB has a positive impact on employee performance, intrinsic motivation has a positive impact on employee performance and job satisfaction has a positive effect on employee performance.
DIGITAL LITERACY TRAINING FOR MSMES IN SERANG CITY TO IMPROVE SOCIAL MEDIA-BASED MARKETING Khaeruman Khaeruman; Moh. Sutoro; Yopi Rahamdani; Salapudin Salapudin; Ihwan Satria Lesmana
International Journal of Engagement and Empowerment (IJE2) Vol. 6 No. 1 (2026): International Journal of Engagement and Empowerment
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije2.v6i1.272

Abstract

This community service activity aims to improve the digital literacy skills of Micro, Small, and Medium Enterprises (MSMEs) in Serang City through social media-based marketing training. The activity was carried out in December 2025 using participatory training methods and direct mentoring. The activity stages included preparation, training, practice, mentoring, monitoring, and evaluation. The training materials covered digital literacy, digital marketing strategies, social media management, promotional content creation, and the use of business features on digital platforms such as Instagram, Facebook, and WhatsApp Business. The results of the activity showed an increase in participants' understanding and skills in utilizing social media as a marketing tool. Participants were able to create business accounts, create promotional content, and implement digital marketing strategies according to the characteristics of their respective businesses. In addition, the mentoring process helped participants implement digital marketing effectively and sustainably. This activity also increased participants' motivation and confidence in developing digital technology-based businesses. Thus, digital literacy training is an effective solution in helping MSMEs adapt to technological developments and increase business competitiveness in the digital era.
The Influence of Self Efficacy, Work Discipline and Organizational Culture On Job Satisfaction With An Impact On Employee Performance At PT. Unibles Indo Multi in South Jakarta Moh. Sutoro
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (177.048 KB) | DOI: 10.29099/ijair.v6i1.302

Abstract

This study aims to determine the effect of self-efficacy, work discipline and organizational culture on job satisfaction which has an impact on employee performance at PT. Unables Indo Multi in South Jakarta. The method used is quantitative. The sampling technique used saturated sampling, amounting to 125 respondents. Data analysis used validity test, reliability test, classical assumption test, regression analysis, coefficient of determination analysis and hypothesis testing. The results of this study are self-efficacy has a significant effect on job satisfaction with a determination of 27.3%. Hypothesis test obtained t arithmetic > t table or (6.797 > 1.979) this is reinforced with a significance of 0.000 <0.05. Work discipline has a significant effect on job satisfaction with a determination value of 41.9%. Hypothesis testing obtained t arithmetic > t table or (9.412 > 1.979) this is reinforced with a significance of 0.000 <0.05. Organizational culture has a significant effect on job satisfaction with a determination value of 28.5%. Hypothesis test obtained t count > t table or (7.009 > 1.979) this is reinforced with a significance of 0.000 <0.05. Self-efficacy, work discipline and organizational culture simultaneously have a significant effect on job satisfaction with the regression equation Y = 6.428 + 0.221X1 + 0.416X2 + 0.218X3, the determination value is 51.7% while the remaining 48.3% is influenced by other factors. Hypothesis testing using statistical test F count > F table or (43.237 > 2.450), it is also reinforced with a significance of 0.000 <0.05. Job satisfaction has a significant effect on employee performance with a determination value of 38.96%. Hypothesis test obtained t arithmetic > t table or (8.846 > 1.979) this is reinforced with a significance of 0.000 <0.05
ANALYSIS OF THE EFFECT OF SITUATIONAL LEADERSHIP AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS A MEDIATION VARIABLE Yayu Humairoh; Moh. Sutoro; Basrowi Basrowi
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 5 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22006571

Abstract

Civil Servant Performance at the Population and Civil Registration Office of Serang Regency is an important aspect in supporting the effectiveness of public services. Improving the quality of service, discipline, and employee job satisfaction requires leadership support that is able to adapt to organizational conditions and needs. This study aims to analyze the influence of situational leadership and work discipline on employee performance, both directly and through job satisfaction as a mediating variable. The method used is a quantitative approach with an associative research type. The population and sample in this study amounted to 91 Civil Servants at the Population and Civil Registration Office of Serang Regency with a saturated sampling technique. Data collection was carried out through a questionnaire using a five-point Likert scale. Data analysis was carried out using the Structural Equation Modeling-Partial Least Square (SEM-PLS) method with the help of the SmartPLS 4.0 application. The results of the study indicate that situational leadership has a positive and significant effect on employee performance and job satisfaction. Work discipline has a positive and significant effect on job satisfaction, but does not significantly affect employee performance. Job satisfaction does not significantly affect employee performance and is unable to mediate the relationship between situational leadership and work discipline on employee performance. These findings indicate that improvements in employee performance are predominantly influenced by the implementation of effective situational leadership.
ORGANIZATIONAL COMMITMENT IN MEDIATING THE INFLUENCE OF WORK ENVIRONMENT AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE Egi Ginanjar; Moh. Sutoro; Dadang Amiruddin
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 5 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.22024074

Abstract

This study aims to analyze the influence of the work environment and job satisfaction on employee performance with organizational commitment as a mediating variable at the Banten Province Energy and Mineral Resources Office. The study used a quantitative approach with a survey method. The study population was all employees of the Banten Province Energy and Mineral Resources Office, with a sample of 113 respondents determined using probability sampling techniques. Data collection was carried out by distributing questionnaires using a five-point Likert scale. Data analysis was carried out using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the help of the SmartPLS 4.0 application. The results showed that the work environment had a positive and significant effect on employee performance and organizational commitment. Job satisfaction had a positive and significant effect on organizational commitment, but did not have a significant direct effect on employee performance. Organizational commitment was proven to have a positive and significant effect on employee performance. In addition, organizational commitment was able to significantly mediate the effect of the work environment on employee performance and the effect of job satisfaction on employee performance. The research findings confirm that organizational commitment is a strategic variable in improving employee performance by strengthening the influence of the work environment and job satisfaction. Therefore, improving the quality of the work environment, job satisfaction, and strengthening organizational commitment need to be a priority in human resource management to support improving employee performance and organizational effectiveness at the Banten Province Energy and Mineral Resources Service.
PRAKTIK KEPEMIMPINAN TRANSFORMASIONAL DALAM MENGELOLA PRODUKTIVITAS TIM PADA START-UP DIGITAL DI INDONESIA Moh. Sutoro
Bhinneka Multidisiplin Journal Vol. 3 No. 1 (2026): Bhinneka Multidisiplin Journal
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/bmj.v3i1.90

Abstract

This study aims to explore the practice of transformational leadership in managing team productivity in digital start-ups in Indonesia. A qualitative approach was employed, using semi-structured interviews, participatory observation, and organizational documentation for data collection. Data analysis was conducted using NVivo to identify themes, patterns, and meanings of team interactions and the influence of transformational leadership dimensions on productivity. The results indicate that the four dimensions of transformational leadership Inspirational Motivation, Idealized Influence, Intellectual Stimulation, and Individualized Consideration synergistically enhance motivation, creativity, collaboration, and team performance. Inspirational Motivation fosters shared vision understanding, Idealized Influence builds professional role modeling, Intellectual Stimulation promotes innovation, and Individualized Consideration addresses individual needs. These findings confirm that transformational leadership is an effective strategy for maintaining productivity and innovation in the dynamic environment of digital start-ups. This study provides both theoretical and practical contributions to leadership development and team management in digital organizations in Indonesia.
Eksplorasi Dinamika Motivasi dan Kepuasan Kerja Dosen dalam Meningkatkan Perilaku Organisasi di Perguruan Tinggi Kota Serang Moh. Sutoro; Khaeruman
Jurnal Manajemen Dan Akuntansi Medan Vol. 8 No. 1 (2026): Jurnal Manajemen Dan Akuntansi Medan Januari 2026
Publisher : Yayasan Cita Cendikiawan Al Kharizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/jumansi.v8i1.7923

Abstract

Latar belakang: Kinerja dosen dipengaruhi oleh berbagai faktor, termasuk budaya organisasi, motivasi kerja, dan kepuasan kerja. Pemahaman terhadap hubungan antarvariabel ini penting untuk meningkatkan efektivitas manajemen pendidikan dan kualitas layanan akademik di perguruan tinggi. Penelitian ini bertujuan untuk menganalisis pengaruh budaya organisasi dan motivasi terhadap kinerja dosen dengan kepuasan kerja sebagai variabel mediasi. Metode penelitian: Penelitian menggunakan pendekatan kuantitatif dengan desain survei. Data dikumpulkan melalui kuesioner yang disebarkan kepada dosen di beberapa perguruan tinggi. Analisis data dilakukan menggunakan metode statistik deskriptif dan inferensial, termasuk pengujian hubungan antarvariabel serta pengaruh mediasi kepuasan kerja. Hasil penelitian: Temuan menunjukkan bahwa budaya organisasi dan motivasi kerja memiliki pengaruh signifikan terhadap kinerja dosen. Kepuasan kerja terbukti berperan sebagai mediator yang memperkuat pengaruh kedua variabel tersebut terhadap kinerja. Hal ini menegaskan pentingnya menciptakan lingkungan kerja yang mendukung dan meningkatkan motivasi dosen agar kinerja akademik optimal. Kesimpulan: Penelitian menyimpulkan bahwa peningkatan kinerja dosen tidak hanya bergantung pada motivasi individu, tetapi juga pada budaya organisasi dan kepuasan kerja. Perguruan tinggi disarankan untuk merancang strategi pengelolaan SDM yang holistik, dengan fokus pada penguatan budaya positif, pemberian insentif motivasional, dan peningkatan kepuasan kerja.
Pengaruh Komitmen Organisasi, Remunerasi Dan Pengembangan Karir Terhadap Kinerja Melalui Motivasi Pegawai Pada Badan Urusan Administrasi Mahkamah Agung RI Rizqi Widi Feirdani; Moh. Sutoro; N. Lilis Suryani
Jurnal Ekonomi dan Bisnis Digital Vol. 3 No. 1 (2025): Juli - September
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to identify, analyze, and empirically test the influence of organizational commitment, remuneration, and career development on employee performance through employee motivation. The research was conducted using quantitative descriptive methods. The sampling technique used the Slovin method which amounted to 205 respondents. The data used in this study are primary data collected through questionnaires. Data analysis using structural equation modeling (SEM) with partial least square (PLS) method with the help of SmartPLS 3.2.9 program. The results of the study can be concluded as follows: Organizational commitment has a positive and significant effect on employee motivation. Remuneration has a positive and significant effect on employee motivation. Career development has a positive and significant effect on employee motivation. Organizational commitment has a positive and significant effect on employee performance. Remuneration has a positive and significant effect on employee performance. Career development has a positive and significant effect on employee performance. Employee motivation has a positive and significant effect on employee performance. Organizational commitment has a positive and significant effect on employee performance through work motivation. Remuneration has a positive and significant effect on employee performance through work motivation. Career development has a positive and significant effect on employee performance through work motivation.
THE INFLUENCE OF ORGANIZATIONAL CULTURE AND WORK ENVIRONMENT ON EMPLOYEE WORK PRODUCTIVITY IN THE ADIDAS DIVISION AT PT XYZ Deva Silviana; Moh. Sutoro; Suflani Suflani
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 6 No. 2 (2026): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v6i2.498

Abstract

Employee productivity is an important factor for manufacturing companies in achieving production targets. In the Adidas Division of PT XYZ, production achievement still fluctuates, indicating that organizational culture and work environment need to be examined as factors affecting employee productivity. This study aims to determine the effect of organizational culture and work environment, both partially and simultaneously, on employee productivity in the Adidas Division of PT XYZ. This research uses a quantitative approach with a survey method. The population consisted of 200 employees in the Adidas Division, while the sample consisted of 146 respondents determined using the Slovin formula with a simple random sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS version 27. The results show that organizational culture has a positive and significant effect on employee productivity with a t-value of 6.978 and a significance level of 0.000. The work environment also has a positive and significant effect with a t-value of 2.694 and a significance level of 0.008. Simultaneously, organizational culture and work environment have a significant effect on employee productivity with an F value of 175.318 and a coefficient of determination of 71.0%. The conclusion of this study shows that organizational culture and work environment play an important role in improving employee productivity. Therefore, companies need to strengthen organizational culture and create a conducive work environment to support increased employee productivity.
Lecturer Performance as Reflected by the Quality of Scientific Publications Wahyudi Wahyudi; Mukrodi Mukrodi; Moh Sutoro
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 6 No. 3 (2026): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v6i3.2406

Abstract

The improvement of higher education quality is highly dependent on lecturers’ performance, particularly their contribution to scientific publications. In the era of global competition, scientific publications are not only an academic requirement but also a crucial indicator for measuring lecturers’ performance. The Master of Management Study Program at Universitas Pamulang faces challenges in enhancing both the quality and quantity of its lecturers’ scientific publications. This research is motivated by the importance of identifying the extent to which the quality of scientific publications can serve as a reliable parameter of lecturers’ performance. The objective of this study is to analyze the quality of scientific publications as an instrument for assessing lecturers’ performance, specifically in the aspects of research and community service. This study employs a quantitative method with a descriptive approach. Data are collected through documentation obtained from the SINTA (Science and Technology Index) database of the Ministry of Education, Culture, Research, and Technology of Indonesia. The expected results provide an empirical overview of how the quality of scientific publications reflects overall lecturers’ performance. The outcomes of this study include the publication of scientific articles in reputable international journals and nationally accredited journals, as well as strategic recommendations for developing policies aimed at improving the quality of scientific publications within the study program.
Co-Authors -, Wahyudi - ., Mukrodi Abdul Syafii Adela Winda Iryana Putri Agustina, Prisma Rahayu Ahmad Subur Aji Nurharyanto Ali Huzaifi Ali Mubarok Amelia Putri Tri Utami Andriansyah Andriansyah Andy Nugroho Anisa Khoiriah Apriansyah, Muger Ardiansah, Riyan Arsid Arsid Arsid, Arsid Asep Candra Barsah, Akhmar Barsah, Akmar Basrowi Basrowi Betty Rosalina Catio, Mukhlis Christina, Vita Stefanya Dadang Amiruddin Dadang Amiruddin Dadang Amirudin Dede Solihin Denok Sunarsi Deva Silviana Edy Krisyanto Egi Ginanjar Eka Rosilawati Ely Mustofiyah ENDANG SUGIARTI Endang Sugiarti Eva Sofianty Fadhilah Hanifah Fahriantika, Tannus Fajar Fatari, Fatari Gandung, Muhammad Gatot Kusjono Gusti Nugraha Prakoso Hadi Supratikta Hamsinah Hamsinah Hamsinah Hamsinah, Hamsinah Hanifah, Fadhilah Harkart, Mentari Aldini Haryoko, Ugeng Budi Huzaifi, Ali Ihwan Satria Lesmana Imbron, Imbron Isdihar, Zavira Jamaludin, Pusporini Palupi Kadarusman, Yuyus Khaeruman Komarudin Komarudin Krisyanto, Edy Kusjono, Gatot Ma'arif, Minhatul Maharani, Aditya Mentari Aldini Harkart Muchlis Catio Muhamad Iqbal Muhamad Iqbal Iqbal Mukhlis Catio Mukrodi, Mukrodi Mustakim, Masran N. Lilis Suryani Nadia Puji Lestari Neng Nurhaemah Nur Haliza Nurhaemah, Neng Nurwijayanti Prisma Rahayu Agustina Raden Mohamad Herdian Bhakti Raden Puguh Asto Purwantoro Rahman Rahim Ratna Sari Raya Yulia Saputri Reisky Noverdiansyah Riyan Ardiansah Rizki Wulandari Rizqi Widi Feirdani Rosyanti Yosi Rudi Setiawan Sahroni Sahroni Sahroni, Mr Sairin, Sairin Salami, Muhammad Musyfiq Salapudin, Salapudin Samsul Anwar Sarwani Sarwani Sarwani Sarwani, Sarwani Solihin, Dede Subarto Subarto Subarto, Subarto Subarto, Subarto Sudaryana, Yayan Suflani Sugeng Widodo Sugeng Widodo Sugiarti, Endang Sugiyanto - Sugiyanto Sugiyanto Sukirman Sukirman Sunarsi, Denok Supatmin, Supatmin Susanto Susanto Susanto Susanto Suwarsi Suwarsi Syafii, Abdul Syamsi Mawardi Tannus Fajar Fahriantika Tarwijo Tarwijo Tilova, Nurdinni Ugeng Budi Haryoko Vita Stefanya Christina Vive Kananda Yani Kusliani Yayan Sudaryana Yayu Humairoh Yogi Sugiana Yopi Rahamdani Yopi Suganda Yuli Rahayu Yunita Fatulani Zainal Abidin Zulfitra Zulfitra