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Journal : Jurnal Perilaku Kesehatan Terpadu

Factors Affecting Waiting Time for Completion of BPJS Patient Administration Meliala, Sri Agustina; Nur, Fauziah; Marliani Lase, Ester
Jurnal Perilaku Kesehatan Terpadu Vol. 2 No. 1 (2023): Jurnal Perilaku Kesehatan Terpadu (Jupiter)
Publisher : Hasanuddin Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61963/jpkt.v1i2.27

Abstract

Waiting time is the grace period when the patient is allowed to go home by the doctor in charge of the patient until they leave the hospital. Based on the Regulation of the Minister of Health of the Republic of Indonesia Number 129 of 2008 concerning Minimum Service Standards for Hospitals, it is stated that the standard waiting time for repatriation patients is not more than 2 hours. This study aimed to determine the factors that affect the waiting time in completing the administration of repatriation of BPJS inpatients at Mitra Medika Hospital Tanjung Mulia in 2022. This is quantitative research with a cross sectional approach. The population in this study was all inpatient nurses’ amount 93 people. The sample in this study was the entire population of inpatient nurses. The data analysis technique was done by using univariate and bivariate analysis. The results showed that there was an influence of human resources with waiting time for discharge of patients with p-value 0.009 < 0.05, Administration with waiting time for discharge of patients with p-value 0.005 < 0.05, Facilities and Infrastructure with waiting time for discharge of patients with p -value 0.007 < 0.05. The conclusion shows that there is an effect of waiting time for discharge of patients with human resources, administration, and facilities and infrastructure at Mitra Medika Hospital Tanjung Mulia. It is expected that the hospital provides routine programs to improve the skills and abilities of nurses in completing the repatriation administration of patient, standardize waiting times, as well as add facilities at the nurse station and improve the quality of the information system to make it better.
Co-Authors Agung Pramono, Agung Agustina, Elly Ahmad Rifqy Ash-Shiddiqy Aisiah Aisiah, Aisiah Akbar, Muhammad Caesar Akmal, Fitria Amren S, Hairul Anjeli, Najwa Antika, Tiara Ashal, Taufik Ayub Wimatra Batubara, Rizki Wulanita Catra Indra Cahyadi Chairul Muchlisin, Maulana Dabutar, Roni R. Dahniar Dahniar Diriyanti, Susi Ester Ester Fahmi, Hendra Alsa Fathiyyatul Khaira, Fathiyyatul Fitrianto, Bambang Fitriany Fitriany, Fitriany Gardenia Akhyar Gusriani, Amelia Gusti Revilla Hakim, Alimul Harinawati Hasibuan, Ahmad Rifai Hastuti, Dini Dwi Jul, Irwansyah Ketaren, Abednego Khairullah, Fikri KN, Jamiati Liber Tommy Hutabarat Marliani Lase, Ester Marzia, Ennyl Matthew, Jason Juan Meliala, Sri Agustina Muhammad Fakhriza, Muhammad Nadeak, Suryani Nurjannah, Sri Ofianto, Ofianto Pasa*, Inda Tri Pasa, Inda Tri Purba, Byodilie Kerinci Purba, Rakhmawati Putra, Angga Amanda Putri, Elipa Arifani Ramadhana, Taufiqur Rasmawati, Rasmawati Roni, Shofyan Salminawati Samosir, Ronaldo sapri sapri Saragih, Elida Sarrah Kurnia Fadhillah Sarwoto Sarwoto, Sarwoto Satya Wydya Yenny Sembiring, Kevin Nuansa Aghita Sembiring, Tamaulina Siahaan, Rumiris Simbolon, Mario Kristian Sinaga, Ali Imran Siregar, Muhammad Amril Sukarwoto Sukarwoto , Sukarwoto Sukarwoto, Sukarwoto Sulisna, Aida Sutarto, Bambang Suwirmen Syairi Anwar Syaukani Syaukani Sylvia, Tiara Tampubolon, Clarissa Eldora Tarigan, Andini Mentari Taufiqqurahman, Muhammad Tiurmaya, Tiurmaya Tri Pasa, Inda Ulfa, Sylvia Usman Usman Warassari, Betia Wardani, Ivana Yuli Santri Isma Zozy Aneloi Noli