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Integrating Total Quality Management with Strategic, Operational, and Human Resource Management: A Qualitative Exploration of Synergies for Enhanced Organizational Performance Alam, Syamsul; Jumady, Edy; Fajriah, Yana; Halim, Ardiansyah; Hatta, Sukarno
Golden Ratio of Marketing and Applied Psychology of Business Vol. 4 No. 2 (2024): February - June
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmapb.v4i2.439

Abstract

This research explores the integration of Total Quality Management (TQM) with strategic, operational, and human resource management practices. Employing a qualitative approach, it conducts a systematic review and synthesis of existing literature to understand this integration and its implications for organizational performance comprehensively. The research design thoroughly examines scholarly literature using academic databases and inclusion criteria to select relevant studies. Data analysis employs thematic analysis to identify recurring themes, patterns, and relationships across the literature. Findings reveal the significance of strategic alignment in maximizing the effectiveness of TQM initiatives, driving operational efficiency, and fostering employee engagement. Challenges such as resistance to change, cultural barriers, and resource constraints are also identified, underscoring the complexity of TQM integration. The research highlights the need for theoretical advancements and managerial practices to overcome challenges and leverage opportunities for achieving sustainable competitive advantage. The integration of TQM with strategic, operational, and human resource management practices offers organizations a holistic approach to enhance organizational performance and achieve excellence in quality management.
Strategic Marketing Management: Unveiling Consumer Psychology through Qualitative Analysis and Literature Review Bungatang, B.; Jumady, Edy; Ali, Firman; Natsir, Ramlan
Golden Ratio of Marketing and Applied Psychology of Business Vol. 4 No. 2 (2024): February - June
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmapb.v4i2.482

Abstract

The purpose of this qualitative research study is to explore consumer psychology and its implications for strategic marketing management. Grounded in the grounded theory methodology, the study aims to delve into the multifaceted nature of consumer decision-making processes, the influence of emotions on brand perception, the role of social media in shaping consumer behavior, and the significance of brand identity and differentiation in the competitive marketplace. The research methodology involves a comprehensive review of existing literature related to consumer psychology and strategic marketing management, encompassing scholarly articles, books, and reports. Data analysis procedures include systematic coding, categorization, and interpretation of qualitative data extracted from the literature. The key findings of the study underscore the intricate interplay of factors influencing consumer behavior, including attitudes, emotions, social norms, and perceived behavioral control. Emotions emerge as a crucial determinant of brand perception, with positive emotional experiences fostering brand loyalty and negative emotions undermining consumer trust. Social media platforms play a pivotal role in shaping brand perceptions and purchase decisions, while brand identity serves as a strategic asset for differentiation and market positioning. The study contributes to a deeper understanding of consumer psychology and provides insights for marketers to develop targeted and effective marketing strategies that resonate with consumers' motivations and preferences.
The Effect of Financial Planning on Consumer Debt Management: The Role of Financial Literacy, Self-Efficacy, and Financial Motivation Jumady, Edy; Alam, Syamsul; Hasbiyadi, Hasbiyadi; Fajriah, Yana; Anggraini, Yaisa
Atestasi : Jurnal Ilmiah Akuntansi Vol. 7 No. 1 (2024): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/atestasi.v7i1.793

Abstract

This qualitative study investigates the complex interplay between financial literacy, financial behavior, self-control, debt management, and financial well-being. Utilizing in-depth interviews with a purposively selected group of individuals engaged in financial planning to manage personal or household debt, the research aims to explore how financial literacy, self-efficacy, and financial motivation mediate the relationship between financial planning and consumer debt management. The methodology encompasses a thematic analysis of participants' narratives to identify and interpret the underlying themes related to financial management practices. Findings reveal a multifaceted relationship where financial literacy emerges as a foundational element, enhancing participants' ability to manage debt effectively. High financial self-efficacy, influenced by literacy, motivates proactive financial behaviors, leading to improved financial well-being. Conversely, low self-control and procrastination were identified as significant barriers to effective debt management. The study also highlights the pivotal role of quantitative literacy and material values in shaping financial behavior, with strong quantitative skills and lower materialism associated with forward-looking financial decisions. These insights underscore the need for comprehensive financial education that addresses not only the cognitive aspects of financial decision-making but also the psychological factors influencing financial behaviors. Tailoring financial education to individual needs and contexts is critical for enhancing financial literacy, self-efficacy, and motivation, ultimately leading to better debt management and financial health.
Dampak Pengetahuan Dan Sikap Membentuk Keuangan Keperilakuan Serta Kapabilitas Keuangan Ilham, Muhammad; Jumady, Edy; Yusuf, Marwah
Patria Artha Journal of Accounting dan Financial Reporting Vol 9, No 2 (2025): Patria Artha Journal of Accounting& Financial Reporting
Publisher : Universitas Patria Artha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33857/jafr.v9i2.969

Abstract

MSME actors in traditional markets in Makassar City are faced with a lack or limitation of financial knowledge and attitudes towards finance are not optimal so that they have an impact on behavioral finance and financial capability. Thus, the purpose of this study is to examine the role of financial knowledge and attitudes towards finance with behavioral finance and financial capability. The MSME population of the two traditional markets, namely the Pannampu market and the Terong market, totaled 530. The sampling technique uses purposive sampling with the consideration that at least two years of operation and has a turnover that tends to be low and employees from households which are divided into 56 people in the Pannampu market and 44 people in the Terong market so that the total sample is 100 respondents. Data analysis using SmartPLS. The results showed that financial knowledge has a positive and significant effect on behavioral finance. Furthermore, financial attitudes towards behavioral finance have a positive and significant effect. Finally, behavioral finance has a positive and significant effect on financial capability. This study extends the validity of the results of previous studies, as well as providing practical implications that the better the financial knowledge and financial attitudes, the better the behavioral finance and the better the financial capability by traditional market MSME players. 
Peningkatan Pemahaman Digital Marketing para Pelaku UMKM Kecamatan Sanrobone Kabupaten Takalar Hasbiyadi Hasbiyadi; Andi Sulfati; Edy Jumadi; Ruslan Ahmad; Marwah Yusuf; Erniwaty Madya; Muhammad Tafsir
Jurnal Nusantara Berbakti Vol. 1 No. 4 (2023): Oktober : Jurnal Nusantara Berbakti
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jnb.v1i4.261

Abstract

The aim of this training activity is to increase the knowledge and abilities of MSME business actors in the field of digital marketing. This digital marketing socialization activity was carried out in Sanrobone village, Takalar district, which was the result of collaboration between the Sanroboe village government and STIEM Bongaya Makassar. This community service uses a participatory approach. Method of delivering material in the form of lectures. The speaker uses the lecture form to deliver the activity material, then continues with a discussion. This activity was attended by 15 MSME players. The observation results are that most MSME entrepreneurs have not done digital marketing well. There are several obstacles in managing MSMEs, namely human resource capabilities are still low, the market share of goods/services produced by MSMEs is still limited, lack of capital, and not having a good bookkeeping system. as well as a lack of understanding by the perpetrators. Follow-up activities are expected to be more technical in the form of training and technical guidance related to Digital Marketing for MSME development, both manually and application-based.
The Role Of BOPO In Moderating The Effect Of NIM On Profit Growth In State-Owned Banks Rahmayani Rahmayani; Edy Jumady; Ruddin
International Journal of Education Management and Religion Vol. 3 No. 2 (2026): July 2026
Publisher : Pondok pesantren As-salafiyah As-Safi'iyyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71305/ijemr.v3i2.1091

Abstract

This study examines the role of the Operating Expenses to Operating Income ratio (BOPO) in moderating the effect of Net Interest Margin (NIM) on profit growth in state-owned banks in Indonesia. Banking profitability is not only determined by interest margin performance but also by operational efficiency, making BOPO a critical contextual factor in explaining profit growth dynamics. The population consists of four state-owned banks listed on the Indonesia Stock Exchange, observed over the period 2013–2023. Using a saturated sampling technique, the study analyzes 44 annual financial report observations. The research applies a quantitative approach with panel data regression and Moderated Regression Analysis (MRA). The results indicate that NIM has a positive and significant effect on profit growth, showing that higher interest margin management contributes directly to increased profitability. Furthermore, the interaction term between NIM and BOPO is statistically significant, confirming that BOPO acts as a moderating variable that strengthens the relationship between NIM and profit growth. This finding implies that the positive impact of NIM on profit growth becomes stronger when banks operate more efficiently in controlling operating costs relative to operating income. The study highlights the importance of integrating margin management and operational efficiency strategies to enhance sustainable profit growth in state-owned banking institutions.
Co-Authors A. Dahrul Abdul Halik Abdul Mansyur Abdul Rajab Abdullah, Salma Adharry, Muhammad Agung Muslim, Muhammad Ahmad Anto Akob, Muh Ali, Firman Ampauleng Ampauleng Ampauleng, A. Ampauleng, Ampauleng Andi Sulfati Anggraini, Yaisa Anita Idris Ardiansyah Halim Arief, Faisal Arief, Muhammad Faisal Baharuddin Baharuddin Bungatang Bungatang Bungatang, B. Chalid Imran Musa Chalid Imran Musa Dewi Manja Dharmawati Djaharuddin Djaharuddin, Dharmawati Djaharuddin, Dharnawaty Djamila Saleh Erniwaty Madya Fardiansyah, Ibnu Eka Firdayanti, Erfani Firman Ali Halim, Ardiansyah Hardi, Muhammad Wahyuddin Hasbiyadi Hasbiyadi Hasbiyadi Hasbiyadi Hasbiyadi, Hasbiyadi Hasyim Mucktar Hatta, Sukarno Heslina, Heslina Hidayat Hidayat Hidayat, Yusran Hijriah, Nurul Ilmah Heri Utari Indri Septiani Intan Intan Irwan Muin Ishak, Rahmawati Kadir, Moh. Akob Kusdiningsih M. Torano Lilla, L. Marwah Yusuf Marwan Marwan Masrum, Muhammad Muh. Ma’ruf Idris Muhammad Faisal Arief Muhammad Ilham Muhammad Irwan Nur Hamiddin Muhammad Tafsir Muklis Kanto Mustari, Muh. Fiqri Natsir, Ramlan NurAfni NurAfni Nuramaliadina, Nuramaliadina Nurlina Nurlina Nurlina Nurul Qaisah Amaliah Pattiware, Andi Putra Akbar, Ade Rahmayani Rahmayani Ramlan Natsir Ramlan, Muchsin Raodhatuljannah, Andi Sitti Ridjal, Syamsul Rosmayani Ruddin Ruslan Ahmad Rusni, Muh. S. Sahabuddin Sahidah Sahidah Sahidah, Sahidah Sigit Sugiarto Suhendra S Sukarno Hatta Sumartan Sumartan Syahruddin, Herman Syahrudin Syahrudin, Syahrudin SYAMSU ALAM Syamsul Alam, Syamsul Syamsul Ridjal Tangngisalu, Jannati Ukke, Andi Tenri Utami, Mita Utari, Ilmah Heri Yaisa Anggraini Yana Fajriah Yudhi Adhitya Yusuf, Marwah Zulkarnin Basir