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All Journal Jurnal Sains Peternakan Jurnal Solum Sosioreligius: Jurnal Ilmiah Sosiologi Agama Al-Wijdan : Journal of Islamic Education Studies Emerging Science Journal Journal of Accounting Science Al-Amwal : Journal of Islamic Economic Law JRB-Jurnal Riset Bisnis Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Jurnal Penelitian Fisika dan Terapannya (JUPITER) GANESHA CIVIC EDUCATION JOURNAL LIBRIA: Library of UIN Ar-Raniry Mosharafa: Jurnal Pendidikan Matematika Iqtishaduna : Jurnal Ilmiah Mahasiswa Hukum Ekonomi Syariah MADDIKA: Journal Of Islamic Family Law Edu Cendikia: Jurnal Ilmiah Kependidikan Visioner: Jurnal Pemerintahan Daerah di Indonesia Wadiah : Jurnal Perbankan Syariah Jurnal Maritim Malahayati Journal Publicuho Jurnal Ilmiah Mahasiswa Fakultas Tarbiyah dan Keguruan UIN Ar-Raniry Jurnal Panrita JLE: Journal of Literate of English Education Study Program Prosiding Seminar Nasional Fakultas Tarbiyah dan Ilmu Keguruan UIAD Jurnal Multidisiplin Riset Ilmiah (ATRIA) Datuk Sulaiman Law Review (DaLRev) Jurnal Sosial dan Bidang Pendidikan (SABIQ) Media Keperawatan: Politeknik Kesehatan Makassar Jurnal Transportasi dan Bahari (ALTAIR) PENDIMAS Journal Proxemics Environmental Insight Journal
Sabaruddin
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Journal : Journal Publicuho

 1 
PENGARUH INTEGRITAS IMPLEMENTASI KEBIJAKAN DAN KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DALAM PEMBUATAN KARTU TANDA PENDUDUK ELEKTRONIK Sabaruddin; Syamsul Alam; Tora Akadira
Journal Publicuho Vol. 7 No. 3 (2024): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i3.514

Abstract

The Civil Registration and Population Office of Central Buton Regency has implemented population policies and provided electronic identity card services based on directives from the central government. This study aims to analyze the impact of implementation integrity and service quality on public satisfaction in the process of obtaining electronic identity cards. The research uses a quantitative method, with primary data as the main source of information. The research strategy employed is a survey involving 248 randomly selected samples. The data analysis technique used is inferential statistical analysis with multiple linear regression procedures in IBM SPSS Statistics version 26.0. From the unstandardized coefficients of the constant (intercept), implementation integrity (X1), and service quality (X2), a multiple regression equation can be formulated as Y=3.267+0.219⋅X1+0.232⋅X2. Individually, both implementation integrity and service quality positively affect public satisfaction. Simultaneously, these two variables influence public satisfaction in the process of obtaining electronic identity cards by 27.2%, while the remaining 72.8% is influenced by other factors not included in the research model.
Co-Authors . Kholik Abdul Halim Talli Agus Suyanto Agustan Aini, Qurratun Amalia, Nurlaeli Amir, Rahma Melati Amiruddin, Idris Andi Batara Indra Andi Takdir Anisa, Andi Arifatus Solihah Arifin Atmaranie Dewi Purnama Badaruddin Bahrun, St. Rahmaniah Bunga Risa Cantika Yokalina Boka Cut Salsabila Amanda Dahlan, Harris R. Darwis, Rustan Dedi Kurniawan Devid Frastiawan Amir Sup Dina Oktaviana Dwi Saputra, Bunaken Efendi P Eva Herianti Fahira, Adinda Fajrin Noho Fajrul Ilmy Darussalam Firmansyah Gaus, Abdul Gian Anugerah Pratama Gian Hamdani Haris Kulle, Haris HARMILAWATI Hartati, Diah Vitaloka Harun, Amrullah Haryanto, Wawan Hazrina Hi. Hukum, Hairil Hidayat Batubara, Muizzul hikmahwaty Iksan Saifudin Imam Zarkasyi Mubhar Irmawati Irmayani Ishak, Nurkhasanah Jamaluddin Jamil, T. M. Jusmaniar Jusriani KAREBA, ANDI MUAMMAR Khaerunnisa Kurniati Laeli Qadrianti laman, ilham Leviana M. Firza Duana Mahyuzar, Ardiansyah mansur, waizah Maratun Jannah MARIA BINTANG Marlina Marzuki Masrizal Masrizal Mastur Melati, Rahma Misri A. Muchsin Mu'aidi Mu'minin, Nasrul Muda, Indra Muh. Saleh Ridwan Muhaini Muhammad Azis Mujahid, Ayinun Mustafa, Zulhas' ari Muzaroddin, Ihrof Mu’tamirudin Nabilah, Haya F Nurhayati Nurmala, Eka Pujiati, Shiva Purwandari, Wd. Vitha Qalbi, Dailla R., Sulastriani Radjali Amin Rahmah Fitriana Ratnawati TD, Ulpah Halim Reni Puspita Sari Restu Ramadhan, Andi Risa, Bunga Rismayani Rusli Yusuf samsul arifin Sari, Mardiana Sarwani Satriadi, Tedy Septemberizal Siregar, Muhammad Sapril St. Rahmaniah Bahrun Sulhendri sultan Syam, Iqbal Syamsul Alam Tora Akadira Triyono Umar bin Abd. Aziz Umar Laila Utari, Agni Wahyudi, Feri Eko Zaiyar, M.