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All Journal Journal Of Vocational Health Studies Sains Manajemen:Jurnal Manajemen UNSERA J-EBIS (Jurnal Ekonomi dan Bisnis Islam) al-Afkar, Journal For Islamic Studies Ta'dibuna: Jurnal Pendidikan Islam Pena Justisia: Media Komunikasi dan Kajian Hukum JURNAL SeMaRaK Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Al-Awqaf: Jurnal Wakaf dan Ekonomi Islam Tafkir: Interdisciplinary Journal of Islamic Education Ekosiana : Jurnal Ekonomi Syariah Informatics and Computer Engineering Journal Journal of Accounting and Digital Finance Journal of Management and Digital Business Jurnal Penjaminan Mutu IKHLAS: Jurnal Pengabdian Dosen dan Mahasiswa Jurnal Penelitian Jurnal Cendekia : Media Komunikasi Penelitian dan Pengembangan Pendidikan Islam Warta LPM el hisbah: Journal of Islamic Economic Law BERBAKTI: Jurnal Pengabdian Kepada Masyarakat RESLAJ: Religion Education Social Laa Roiba Journal Serat Acitya Ziswaf Asfa Journal Jurnal Sains Materi Indonesia Karya Nyata: Jurnal Pengabdian Kepada Masyarakat International Journal of Islamic Business and Economics (IJIBEC) Advance Sustainable Science, Engineering and Technology (ASSET) Dinamis: Jurnal Pengabdian Kepada Masyarakat Taawun: Jurnal Pengabdian kepada Masyarakat
Saifudin
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology Social Sciences Other

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Journal : el hisbah: Journal of Islamic Economic Law

 1 
Perlindungan terhadap Nasabah Akibat Serangan Ciber: Studi di Bank Syariah Indonesia KC Pekalongan Pemuda Utami, Ghifari Wulandari; Saifudin; Akhmad Nurasikin
el hisbah Journal of Islamic Economic Law Vol 4 No 1 (2024)
Publisher : Universitas Islam Negeri K.H. Abdurrahman Wahid Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28918/elhisbah.v4i1.7581

Abstract

Cyber ​​attacks have a significant impact on the banking sector. One of the cyber attack incidents occurred at Bank Syariah Indonesia (BSI), including at the BSI Pekalongan Pemuda Branch Office (KC). The attack was marked by disruption of digital services, such as BSI Mobile, ATM machines, and teller services that could not be accessed by customers. This incident reflects the potential for bank negligence in carrying out its obligations to protect customer systems and data. This study aims to analyze the implementation of legal protection for customers due to cyber attacks, as well as to examine the legal consequences arising from the negligence of BSI KC Pekalongan Pemuda in anticipating cyber threats. This study is a juridical-empirical study with a qualitative approach. Data were collected through field studies, including interviews with related parties at BSI KC Pekalongan Pemuda, as well as literature studies covering legal literature, laws and regulations, and legal doctrines. The conceptual and legislative approaches were used to analyze the legal basis for customer protection and the bank's legal responsibility for cyber attacks. The results of the study show that customers are given the right to file a complaint with the Financial Services Authority (OJK) if they experience losses due to cyber attacks. The cyber attack that occurred at BSI KC Pekalongan Pemuda resulted in various legal and non-legal consequences, namely violations of the Personal Data Protection Act, violations of contractual obligations between the bank and customers, potential sanctions from authorities, the possibility of claims for compensation from customers, and losses to the bank's reputation.
Co-Authors Abdul Wahid Jamin Abdurrohman Kasdi Achmad Saifulloh Fatah Adi Sunardi AGUS Ahmad Munif Ahmad Nouvel - AMIK BSI Purwokerto Ahmad Nouvel - AMIK BSI Purwokerto Ahmad Nurrohim Akhmad Nurasikin Alya Afi Malika Putri Andrey Nino Kurniawan, Andrey Nino Andri Nirwana AN Anindito, Dhimas Cahyo Apriani, Ayu Aprih Santoso Ardiani Ika Sulistyawati Arfiah Adawiyah Arfika Nur Aini Dalila Arifuddin, Qadriani Armas Fahmi Rizal Asarif Atika Indah Rahadyanti Prasetya Ayu Indah Lestari Bagiyo Condro Purnomo Budi Waluyo Budi Waluyo Darmini Deni Sunaryo, Deni Devi DYAH KUSUMAWATI Fariza Mukholifah Fathudin Fatimah Ferzi, M. Alta Tetra Fia Muna Ayu Anjana Fuadi fuadi, faiq Fungky Dyan Pertiwi Habibi Hartiningsih, Sepia Hendro Yunianto Ilham Habibi, Ilham Irawan Isabella, Amelia Jajang Akhamd Nasrullah Juariah Kesuma , Murtadho Khairul Fauzi Khasanah, Fitrohtul Kristiandi, Kiki Kurniasari, Megawati Kusumastuti Kusumawardani, Sagita Lailatul Mukaromah Lathifatul Azizah M. Choiroel Anwar M. Hamid Rohman M. Roikhan Ali Anwar Ma'rufi, Anwar Mentari Merdekawati, Dewi Mogi, Gabriela Mohammad Habibi Muamaroh Muamaroh MUHAJIR Muhammad Imam Tauhid Muhammad Rizal I Muhdar Mujazin Muji Setiyo Muji Setiyo Musabikha Muthoifin Nikitasari, Arini Nisa’, Khorun Noto Widodo Nurhafisa, Eysi Nurhidayat Nurhidayat Nuria Siswi Enggarani Nuzul Imam Fadlilah Paiman Paiman Paiman Paiman Pebrianti, Nurzalina Penti Susan Prasetya, Atika Indah Rahadyanti Pratiwi, Dian Kus Prifiharni Prima Selvia Megawati Priyotomo Purwantini, Sri Rahayu, Dwi Putri Rahmah, Regita Nur Fajar Regita Nur Fajar Rahmah REZA FAHLEVI Ria Hoiriyah Said Ria Puspita Riastuti Ridwan Rifqi Nugroho Rizki Amalia Rusdjijati, Retno Sadzali, Ahmad Saifudin Saifudin Salianda Sami Siti Afifah Siti Fatimah Sudiyono Sunanto Sunanto Sunanto Sunanto Suroto Munahar Susi Tri Isnoviasih Syufaat Titik Sadarwati Titis Setyabudi Utami, Ghifari Wulandari Widiyanto, Hari Widowati, Sri Yuni Yeni Merinatul hasanah Yeti Dahliana Yoebrilinti, Anggit Yun Arifatul Fatimah Zaim, Muchammad