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All Journal Professional : Jurnal Komunikasi dan Administrasi Publik JURNAL PENDIDIKAN GLASSER JURNAL EDUCATION AND DEVELOPMENT Jurnal Manajemen Jurnal Ilmiah Manajemen Kesatuan Jurnal Bisnisman : Riset Bisnis dan Manajemen Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Kolaboratif Sains Journal of Educational Management and Instruction (JEMIn) Journal of Economic, Business, and Administration JEBA Asean International Journal of Business Jurnal Ilmu Manajemen dan Bisnis Jurnal Ilmiah Dr. Aloei Saboe Eastasouth Journal of Effective Community Services The Es Economics and Entrepreneurship The Eastasouth Management and Business The Es Accounting and Finance Innovative: Journal Of Social Science Research West Science Business and Management West Science Journal Economic and Entrepreneurship West Science Interdisciplinary Studies West Science Accounting and Finance The Eastasouth Journal of Learning and Educations West Science Interdisciplinary Studies West Science Social and Humanities Studies Journal of Innovative and Creativity SILABUS: Jurnal Ilmu dan Inovasi Pendidikan JIPITI: Jurnal Pengabdian kepada Masyarakat Economic and Business Horizon Atestasi : Jurnal Ilmiah Akuntansi Journal of Governance and Global Studies
DARMAN
Universitas Bina Mandiri Gorontalo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : West Science Business and Management

 1 
Analysis of Determinants of Village Administrative Service Quality Sitti Husna Noviana Djou; Darman Darman; Agrista Tueno; Sri Apsin Gaib; Sri Nabila Dulupi; Miranda Darise
West Science Business and Management Vol. 1 No. 03 (2023): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v1i03.77

Abstract

By observing 99 samples of the Bunga Village Community, Bone Raya Subdistrict, Bone Bolango Regency, this study attempts to explain the influence of village administrative staff competence and environmental factors on the Quality of Village Administration Services. Data were analyzed using the PLS-SEM technique through SMARTPLS version 3 software. Samples were selected and collected through purposive sampling by setting criteria for people who had received administrative services and distributing them via online questionnaires via the Google form. The results show that the competence of village administration officers has a significant effect, with a T Statistical value of 2.846 and P Values of 0.005 while environmental factors have a significant effect, with a T Statistical value of 2.047 and P Values of 0.041 on the Quality of Village Administration Services.
The Effect of Administrative Service Quality and Officer Responsiveness on Service Satisfaction Sitti Husna Noviana Djou; Darman Darman; Celsi Kuku
West Science Business and Management Vol. 1 No. 05 (2023): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v1i05.527

Abstract

This research was conducted to determine the quality of administrative services and officer responsiveness to the service satisfaction of the Bakida Village Office in Gorontalo. The sampling technique used was Accidental Sampling by determining 76 respondents. The research method uses quantitative descriptive with the Statical program for socian science (SPSS). The results of this study show that the Quality of Administrative Services and Officer Responsiveness significantly affect Service Satisfaction at Village Offices with a calculated F value of 103,706, with the number of influences of 0.737 or 73.7%. The quality of administrative services has a significant effect on Service Satisfaction at the Village Office with a calculated value of 3,445, Officer Responsiveness has a significant effect on Service Satisfaction at the Village Office with a calculated value of 6.412.
The Role of Psychological Empowerment in Mediating the Effect of Transformational Leadership on Innovative Work Behavior Darman; Putrianti, Flora Grace; Yahya, Siskawaty; Djou, Sitti Husna Noviana; Musa, Maman
West Science Business and Management Vol. 3 No. 02 (2025): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v3i02.2000

Abstract

This study explores the mediating role of psychological empowerment in the relationship between transformational leadership and innovative work behavior (IWB) in Indonesia. Using a quantitative approach, data were collected from 165 employees across various sectors. Constructs were measured using a Likert scale (1–5) and analyzed through Structural Equation Modeling-Partial Least Squares (SEM-PLS 3). The results reveal that transformational leadership significantly influences both psychological empowerment and IWB. Furthermore, psychological empowerment mediates the relationship between transformational leadership and IWB, highlighting its critical role in fostering innovation. These findings emphasize the importance of leadership strategies that enhance psychological empowerment to drive innovation in the workplace. The study provides theoretical insights and practical recommendations for managers and policymakers aiming to cultivate innovative cultures within organizations.
Co-Authors A. Suharman AA Sudharmawan, AA Abdullah, Amnatia R Abdulrival Hartoyo Agrista Tueno Ainun Wanda Febrina Anali Akadji, Irfan Alfa Santoso Budiwidjojo Putra Anani, Siske Anggi Nur Andini Hilumalo Artit Dalangko Arzeti Ayu Anastasya Rachman Celsi Kuku Dama, Desi Putri Djamila Podungge Dunggio, Titin Ely Ibrahim Erwan Sastrawan Eva Yuniarti Utami Fatmah Ma'ruf Febrianto Hasan Ferilla Ahmad fitria husuna Flora Grace Putrianti ghoriqna fibahrilwahdah Hans Yohanes Elrix Doirebo Haras, Nunung Indrasari hasan djafar kani Hunowu, Abd. Hamid I Nengah Oka Smara Putra Idrus, Rini Angriani Imam Mashudi Imam Mashudi, Imam indi, Tri Liswinda Umar Irfan Akadji isfan y. igris Iwan Harsono Judijanto, Loso karim, asna Karim, Yuliana A karlina napu Karlina Napu Kohongia, Rinda Kusuma, Anton Landjani, Nur Afni latif, samin Loso Judijanto Lukman Setiawan Mahadi, Nur Rizky Putri Maman Musa Manggena, Ermin Mantulangi, Tirani Marno Suleman Mayulu, Wirna Meilan Matiti Meyskeh Yusuf Miranda Darise Munawarah Musa, Maman Napu, Iin Angraen Ni Kadek Adnyani Nita Amelia Noe, Ismiyati A NOVITASARI, DESI Nurhayati A. Ayuba Nuzmerini Rauf Panigoro, Warno Patamani, Flora Patuti, Zeinia Rachman, Ayu Anastasya Rachman, Azis Ramdan Zulkarnain S Dai Rian Risendy Sadam Yunus Samalua Waoma Siske Anani Siswanto Luawo sitti djou Sitti Husna Sitti Husna Noviana Djou Sri Apsin Gaib Sri Nabila Dulupi Sudarmanto, Eko Sudarsono . Sukrianto Sukrianto suminto limbotu Syarifah Syarifnur Usman Kumedi Wahyu Maulid Adha Windy Rasyid Yahya, Siskawaty Yenni Del Rosa Yulihardi Yunus, Sadam