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Analisis Aplikasi Mfin Terhadap Kepuasan Karyawan Pt.Mandala Multifinance, Tbk Dengan Framework Customer Satisfaction Index (Csi) Abdul Rahmadan Haeradi; Adi Hermawansyah; Nuorma Wahyuni
Jurnal Indonesia Sosial Teknologi Vol. 3 No. 01 (2022): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4307.821 KB) | DOI: 10.59141/jist.v3i01.333

Abstract

The MFIN application has an extensive impact in their day by day work to make it more straightforward for representatives, in view of the aftereffects of starting perceptions on the MFIN application, a sign of issues in the MFIN application is as yet encountering blunders, program refreshes don't have a manual, so mistakes regularly happen. So it is important to examine representative fulfillment with the MFIN application. This review means to investigate the MFIN application on worker fulfillment at PT. Mandala Multifinance, Tbk. This exploration was directed in a few branches and the example in this review were representatives of PT. Mandala Multifinance, Tbk. The strategy utilized in this review is the Consumer loyalty File (CSI). In light of the aftereffects of information handling and examination that has been done, it tends to be inferred that the reports or issues that exist in PT. Mandala Multifinance, Tbk to the MFIN application, not every one of them are right founded on the aftereffects of information handling that has been completed there is an interest or assumption with an exceptionally fulfilled classification, we can know from the CSI esteem got a figure of 86.76% dependent on the CSI File table is delegated generally excellent . This implies that most workers are extremely happy with the MFIN application.
SOSIALISASI  "MATA SEHAT TANPA HP" MELALUI PENGENALAN BUKU CERITA BERGAMBAR UNTUK ANAK USIA DINI Nuorma Wahyuni; Dila Seltika Canta; Erlin Setyaningsih; Adi Hermawansyah
MAJU : Indonesian Journal of Community Empowerment Vol. 3 No. 3 (2026): MAJU : Indonesian Journal of Community Empowerment, Mei 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/maju.v3i3.2574

Abstract

The Picture book is  an educational media that is able to  enhance the reading interest, imagination, and the ability of  language in the  early childhood. However, the development of digital technology has led the children to use their mobile phone more often than reading the  book. This condition is able to get impact children's eye healthy and the social interaction. This community service activity aims to introduce the picture book is  more educational and enjoyable alternative activity through the socialization of "Healthy Eyes Without Mobile Phones." The implementation method is carried out through socialization, retelling stories, and active interaction with children at one of the Early Childhood Education (PAUD) in Balikpapan City. This activity resulted in children who are enthusiastic about the reading picture book, imagining, and improving children's language literacy and awareness of the importance of maintaining eye health from an early age through  the using of mobile phone.
PENGARUH MEDIA SOSIAL, VARIASI PRODUK, DAN KUALITAS PRODUK TERHADAP MINAT BELI PADA UMKM WARUNG HELL MIE DI KOTA BALIKPAPAN Putri, Davila Zalianti; Hermawansyah, Adi; Sukimin, Sukimin
Jurnal Edueco Vol. 9 No. 01 (2026): Juni
Publisher : Prodi Pendidikan Ekonomi Universitas Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/edueco.v9i01.499

Abstract

Tujuan penelitian ini adalah untuk mengetahui pengaruh media sosial, variasi produk, dan kualitas produk terhadap minat beli pada UMKM Warung Hell Mie di kota Balikpapan. jenis penelitian yang digunakan adalah penelitian kuantitatif. Teknik pengambilan sampel dalam penelitian ini adalah purposive sampling dengan jumlah sampel 95 pelanggan pada UMKM Warung Hell Mie di Balikpapan . Metode pengumpulan data dilakukan dengan penyebaran kuesioner melalui google form. Penelitian ini menggunakan SmartPLS dalam mengolah data. Metode analisis data dalam penelitian ini menggunakan outer model, inner model, persamaan dasar dan pengujian bootstrapping. Hasil penelitian ini menunjukan bahwa variabel Media Sosial berpengaruh positif signifikan terhadap Minat Beli, variabel Variasi Produk berpengaruh positif signifikan terhadap Minat Beli, dan variabel Kualitas Produk tidak berpengaruh signifikan terhadap Minat Beli pada UMKM Warung Hell Mie di Balikpapan
The Integration of AI Technology in Implementation Inde-pendent Curriculum Nuorma Wahyuni; Erlin Setyaningsih; Dila Seltika Canta; Adi Hermawansyah; Sudarman Sudarman
International Journal of Educational Technology and Society Vol. 3 No. 2 (2026): June: International Journal of Educational Technology and Society
Publisher : Asosiasi Periset Bahasa Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijets.v3i2.480

Abstract

Artificial Intelligence (AI) or commonly known as intelligence artificial is something that allows the machine to can do working that can done by humans . In the development of digital technology, AI brings major influence on the sector education . Where AI makes the learning process take place more adaptively , individually, and efficiently so that support transformation education in the digital era. This research aims For study AI concepts in context education , analyzing its suitability with the characteristics of the Independent Curriculum, as well as identify various Benefits and challenges in applying AI to the learning process . The method used was library research , which examined several scientific articles relevant to the research topic . The data was analyzed . For get description about AI integration in the implementation of the Independent Curriculum. Study results shows that AI has important role in supporting personal learning , technology-based assessment , development of teaching materials, and improvement effectiveness of the teaching and learning process. In addition, AI contributes to improving competence teacher pedagogy , digital literacy , creativity , and critical thinking skills student. However , the implementation of AI is still face various challenges , including limited technological infrastructure, digital access gap, low educator technology literacy , as well as issue ethics and data privacy . Therefore , it is necessary improvement digital competency , infra-structure support, and clear regulations so that the integration of AI in the Independent Curriculum can run optimally and sustainably in improving quality education in Indonesia.
PENGARUH BAURAN PEMASARAN TERHADAP KEPUTUSAN PEMBELIAN ES KRIM WALL’S DI BALIKPAPAN Irditya Mutiara Brilianti, Putri; Sukimin, Sukimin; Hermawansyah, Adi
MEDIA RISET EKONOMI [MR.EKO] Vol 4 No 2 (2025): MEDIA RISET EKONOMI [MR.EKO]
Publisher : Fakultas Ekonomi Universitas Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/mreko.v4i2.590

Abstract

This research aims to analyze the partial and simultaneous influence of Product, Price, Place and Promotion variables on Wall's Ice Cream Purchase Decisions in Balikpapan. The type of research used is quantitative research. The number of samples in this study was 236 consumers who purchased Wall's ice cream in all stores in Balikpapan. The sampling technique used in this research is probability sampling. The data analysis used is descriptive analysis and multiple linear regression analysis. The test equipment used is instrument testing, classical assumption testing and hypothesis testing. The results of multiple linear regression analysis show that the Product, Price, Place and Promotion variables have a positive influence on the Purchasing Decision variable, either partially or simultaneously. Product variables have the most dominant influence on satisfaction with purchasing Wall's Ice Cream in Balikpapan
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA RUMAH CANTIK SABINA BALIKPAPAN Rosalina Mariska Putri, Dina; Prihandoyo, C.; Hermawansyah, Adi; Tangke Rante, Nely
Jurnal GeoEkonomi Vol. 15 No. 1.2024 (2024): EDISI KHUSUS SEMNAS FEB-UNIBA 2024
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/geoekonomi.v15i1.2024.467

Abstract

The Objective of the research to determine the effect of Service Quality on Customer satisfaction of Rumah Cantik Sabina Balikpapan which is motivated by the phenomenon of the  showing beauty clinics that offer a variety of beauty products and services, therefore in choosing a beauty clinic as a place for health care and skin beauty, good service quality will affect customer satisfaction.  One of this place is Rumah Cantik Sabina clinic in Balikpapan which complements healthy and beauty care and with the dynamic market condition, market players work extra to be able to win is very tight competitive market. This study was conducted on people who had finished doing of the  facial beauty treatment and had done facial beauty treatment at least twice.  The Sampling technique by non probability sampling. The analysis method used in this study was multiple linear regression and questionnaires as a tool for collecting respondent data and then processed with  the SPSS Statistic program with a sample number total of 238 respondents. The data analysis techniques used in this study are validity test, reliability test, partial test, r square determination coefficient test and simple linear regression analysis. The partial test is used to test the hypothesis, and the coefficient of determination test R square to see how much the independent variable affects the dependent variable. Based on the result of this research obtained from this study, service quality has a positive and significant influence on customer satisfaction at Rumah Cantik Sabina Balikpapan.  Service quality has an influence of 69.9% on customer satisfaction, while the remaining 30.1% is influenced by other variables that were not studied in this study.
The Influence of Digital Marketing, Service Quality and Product Variety on Customer Loyalty of Kopi Daeng Cafe in Balikpapan Maya Dwi Rahmawati; Sukimin Sukimin; Adi Hermawansyah
International Journal of Economics and Management Research Vol. 5 No. 1 (2026): April: International Journal of Economics and Management Research
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v5i1.818

Abstract

This study aims to determine and analyse the influence of digital marketing, service quality and product variety partially on customer loyalty of Kopi Daeng Gunung Bakaran Balikpapan Branch. This study uses a quantitative approach with a survey method. The sampling technique in this study is Non-   Probability Sampling with Incidental Sampling technique. Based on this technique, the number of samples in this study was 180 respondents who that be customers. The Data collection was carried out by distributing online questionnaires via Google Form to respondents who had made the purchasing at this place. The data analysis technique in this study used validity test, reliability test, classical assumption test, t test, f test, linear regression test and coefficient of determination test using the Statistical Package for the Social Sciences (SPSS) version 15.0 program. The results showed of the digital marketing    variable did not have a significant effect on customer loyalty, the service quality variable did not have a significant effect on customer loyalty, while the product variety variable had a positive and significant effect on customer loyalty.
Co-Authors Abdul Rahmadan Haeradi Aden Zakaria Aditya Pratama Agus Hermawan Akmal, Muhammad Firja Anggraini, Chaessy Yori Ardiana, Ira Maya Artikasari, Devi Ayu Nuriyana Ayu Sulistiawati Azizah, Bilqis Rahil Azzam Marwan Bruce Anzward Budi Eko Soetjipto Bunga, Ardiyanto Fernando Bunga, Cut Dewi C. Prihandoyo Chlara Novita Chuarajab Ms., Tawakkal Cipto, Rahajeng Cahyaning Putri Darmah Tullah Darmawan Darmawan Dedy Deomedes, Stepanus Dila Seltika Canta Dila Seltika Canta Dila Seltika Canta Dila Seltika Canta Dila Seltika Canta Dilla Putri Kinanti Dina Evitria Dina Rosalina Mariska Putri Dinda Selfiawati Erlimisnawati, Erlimisnawati Erlin Setyaningsih Erlin Setyaningsih Erlin Setyaningsih ERLIN SETYANINGSIH Ferdinand, Gregorius Ergi Ferry, Christian Fikri Rahmanda Zidane Parapat Hasrullah Hasrullah Hasrullah, Hasrullah Imelba, Wianda Faza Indra Rahayu Irditya Mutiara Brilianti, Putri Ivan Widjaja Jelina, Sherly Joy Nashar Utama Jaya Joy Nashar Utamajaya Juniananda, Melisa Kusumaningtyas, Triana Arum Ludi Wishnu Wardana Malik, Syahrul Maya Dwi Rahmawati Meta Ermila Sari Nely Tangke Rante Nico Gerry Ningrum, Dhecella Winy Cintya Norhidayah, Siti Nuorma Wahyuni Nuorma Wahyuni Nuorma Wahyuni Nur Bintang Ayu May Riska Putri Nurkhayati, Nurkhayati Nurul Saqa Aqmarina Perdana Priya Haresmita, Perdana Priya Prastistha, Erica Agni Prihandoyo, C. Prisca Cisca Pongtiko Putri Melinda Putri wahyu Kholifah Putri, Davila Zalianti Rianawati, Luluc Rifka, Rosmida Rifki Febriansah Riska Amelia Rosalina Mariska Putri, Dina Saiful Malik Saputri, Maulidya Fathimah Sari, Junita Dewi Indah Sasih Kirani, Amanda Retno Seltika Canta, Dila Setyaningsih, Erlin Sri Wahyuni Sudarman Sudarman Sudarman Sudarman Sudarman Sudarmiatin Sukimin Sukimin Sukimin Surmiati Surmiati Sutri Deriyanti Syifa Nirmala Tangke Rante, Nely Triana, Alvina Alda Wahyuni, Nourma Wahyuni, Nuorma Yanzil Azizil Yudaruddin Zamzam, Muhammad Zuhra, Faza Muraya