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Suhermin, Suhermin
Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya
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Organizational Support Mediation in Employee Performance among Educational Staff: Mediasi Dukungan Organisasi dalam Kinerja Pegawai Kependidikan Karunia, Ignatius Tri Putra; Djawoto, Djawoto; Suhermin, Suhermin
Academia Open Vol. 11 No. 1 (2026): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.11.2026.14241

Abstract

General Background Educational staff are central to higher education quality and academic service sustainability. Specific Background Low compliance with working hours, reflected in an average absence rate of 6.68% among 90 educational staff, indicates challenges in discipline, responsibility, and employee performance. Knowledge Gap Prior findings on self-esteem and self-efficacy in employee performance remain varied, while organizational support as a mediating mechanism requires empirical clarification. Aims This study examined self-esteem and self-efficacy in relation to employee performance, with organizational support positioned as a mediating variable. Results SEM PLS analysis showed that self-esteem was significantly related to organizational support (p = 0.003) but not directly related to employee performance (p = 0.169). Self-efficacy was significantly related to organizational support (p = 0.000) and employee performance (p = 0.029). Organizational support was significantly related to employee performance (p = 0.000) and mediated the relationships between self-esteem, self-efficacy, and employee performance. The model explained 60.9% of employee performance variance, and all constructs met validity and reliability criteria. Novelty This study positions organizational support as a central mechanism connecting internal self-beliefs with work outcomes among educational staff. Implications Higher education management should align psychological capacity development with supportive organizational systems, including appreciation, feedback, fair procedures, and adequate work resources, to strengthen employee performance and academic service quality. Highlights• Self Esteem showed a significant pathway to institutional backing but not to work outcomes.• Self Efficacy showed significant direct pathways to institutional backing and work outcomes.• SEM PLS explained 60.9% of variance with valid and reliable constructs. KeywordsSelf Esteem; Self Efficacy; Organizational Support; Employee Performance; Educational Staff
Co-Authors Abdul Talib Bon Abdul Talib Bon Adya Hermawati Agus Purbo Widodo Agus Sukoco Alfina Damayanti Anang Subardjo Anang Subardjo Andi Mappatompo Anita Kartika Sari Anizzibda Chahya Khildani Ardi, Nadia Khaira ariyati, Yannik Astri Ayu Purwati Astri Ayu Purwati Astuti Setiyani, Astuti Azizah, Muftiyatul Basuki Rachmat Basuki, Aiyi Apresia Bayu Fajar Susanto Bon, Abdul Talib Budianto Budiyanto Budiyanto Budiyanto Budiyanto Budiyanto Budiyanto Budiyanto Budiyanto Candraningrat, Candraningrat Choirul Anam Dewi Urip Wahyuni Dharmasetiawan Diah Primasari Dian Palupi Djawoto Djawoto Djawoto Djawoto Djawoto, Djawoto Donanda, Pronica Imel Endang Fatmawati Erina Febianti Trianjani Fitri Rohkmalia Fitria Ariyani Gandhi Sutjahjo Hakim, Buyung Nul Hening Widi Oetomo Irdiana, Sukma Irma Yanti Isti Soleharti Jatmiko, Udik Joko Suyono Juni Gultom Juni Gultom Juni Gultom, Juni Gultom Kalvin Kristanto Kartika Dewi S. S. Karunia, Ignatius Tri Putra Karyanto, Budi Khuzaini Khuzaini Khuzaini Khuzaini Kurniawan, Gogi Layla Hafni Lering, Leonardus Frediyanto Moat Lestariningsih, Marsudi Lilis Ardini Lutfiyah Lutfiyah M. Ikhsan Setiawan Maria Lintang Vanesa Mariyana Mariyana Marsudi Lestariningsih Martaleni - Mar’atus Zahro Mentari, Mulyananda Dwi Mia Ika Rahmawati Mohammad Faisal Mokhammad Fatikhul Ikhsan Muhammad Rafli Azlam Azzuhri Muhammad Sofyan Do Musa Okto Aditya Suryawirawan Pangesti Nurmardiah Pinayungan, Doni Pompong Budi Setiadi Pribadiyono Pribadiyono Purba, Moden Putra Budi Ansori Rafelino Sutan Aghe Rahayu Puji Suci Ramadhani Salsabila, Rima Ramadhani, Yesa Cahayaning Ramli, Rimayang Ramon Zamora, Ramon Ratna Wardani Rika Rahayu Rika Rahayu Riza Bahtiar Sulistyan Rizkiyanti, Meilany Roby Sambung S, Ana Sopanah Saputri, Yulita Sartika Rahma Sembhodo, Abimanyu Tuwuh Shabrie, Wiwiek Srikandi Simanjuntak, Edita Yolanda Malika Singgih Adhi Prasetyo, Singgih Siregar, Hanafi Sri Mulyati Sugiono Sugiono Sumasto, Hery Sunaryadi Sundari, Riris Setyo Suprapto, Yetty Fitria Surya Safari SD Suwitho Suwitho Suwitho, Suwitho Swastika, Nurhayati tanjung, rona Teddy Chandra Tri Wahjoedi Triyonowati Triyonowati Vikrimus Seris Melki Balpar Widyawati Wijaya, Evelyn Wisnu, Nurwening Tyas Wiwiek Srikandi Shabrie Wiwiek Srikandi Shabrie Wulandari Harjanti Yesa Cahayaning Yesa Cahayaning Rarnadhani Yuliati, Eka Zahro, Maratus Zessicha Belliana Putri