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Management Success Factors In Managing Restaurant Businesses Ian Nurpatria Suryawan
Jurnal Ekonomi Vol. 25 No. 3 (2020): November 2020
Publisher : Fakultas Ekonom dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/je.v25i3.684

Abstract

Restaurant business owners seek to improve their management by analyzing restaurant business management in Jakarta, Surabaya, Semarang, Bandung, Tangerang and Bekasi. The problem of this research is to find out what factors influence organizational performance. The population of this study were all restaurant business owners (both local and international cuisine) in Jakarta, Surabaya, Semarang, Bandung, Tangerang and Bekasi. The research method used is using non-probability sampling techniques with the purposive sampling method. The number of samples was 421 respondents. The results or findings of this study show that there are 4 research hypotheses, namely the positive influence of dynamic capabilities on organization innovation with an alpha of 10%, the positive influence of organization slack on organization performance with an alpha of 5%, the positive influence of organization performance on organizaton performance with an alpha of 5%, Positive influence of dynamic capabilities on organizational performance mediated by organization innovation with alpha 10%. For the other 9 hypothesis testing resulted in unproven conclusions.
STUDI LITERASI PENGEMBANGAN MANAJEMEN KLUB SEPAKBOLA DI INDONESIA Richard Andrew; Ian Nurpatria Suryawan
Modus Vol. 27 No. 2 (2015): MODUS
Publisher : Faculty of Business and Economics Universitas Atma Jaya Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24002/modus.v27i2.555

Abstract

Abstract Football is the most popular sport in the World and in Indonesia. However, it seems that at the moment many difculties and challenges occur in Indonesian sport industry that impede the development. Another problem that become serious issue is the dispute between Indonesian Football Association with the Indonesian Ministry of Youth and Sports. The issue grows since there was an organizational problem within Indonesian League clubs from Surabaya and Malang East Java Indonesia. Based on some similar event abroad, those kinds of issues should be resolved with an integrated management system within Indonesian Football Club. The main purpose of this literacy study is to improve the quality of football club management in Indonesian Football Clubs as an alternative to the development of tourism in Indonesia.Keywords: Football, Management, PSSI, Tourism.
WANPRESTASI VERSUS PERBUATAN MELANGGAR HUKUM MENURUT BURGERLIJK WETBOEK NURTI WIDAYATI; IAN NURPATRIA SURYAWAN
Media Bisnis Vol 8 No 1 (2016): MEDIA BISNIS
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Sekolah Tinggi Ilmu Ekonomi Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34208/mb.v8i1.347

Abstract

Every engagement comes from the agreement and the law. According to article 1243 of the Civil Code any reimbursement of expenses, losses, and interest on the non-fulfillment of an engagement, then shall be obligated, if the debtor, having been declared inattentive to his engagement, remained negligent, or if something to be given or made, within the time limit that has been passed. According to article 1365 of the Civil Code that any act of unlawful conduct, which carries harm to another party, shall be for that person who is guilty of damages. There is a clear distinction between default and unlawful acts.
Pelatihan Kepemimpinan Bagi Karyawan Level Manajerial LAI Ian Nurpatria Suryawan; Klemens Wedanaji Prasastyo
Dikmas: Jurnal Pendidikan Masyarakat dan Pengabdian Vol 2, No 2 (2022): June
Publisher : Magister Pendidikan Nonformal Pascasarjana Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/dikmas.2.2.309-312.2022

Abstract

A good leader can bring the organization in accordance with the mission and vision that has been set by management. Without good leadership, the organization will run without a clear direction. LAI with P3M Trisakti School of Economics held leadership training for LAI managerial level employees. The method of conducting lectures, learning from leadership case studies in various organizations, simulations and evaluations was then closed with a question and answer session from the participants. The two instructors provided a lot of material in the form of actual cases, interspersed with interesting videos and presented in a straightforward and two-way manner, making the participants not only interested and not bored. In the future, LAI and P3M Trisakti School of Economics will make further training and evaluate so that the training provided can be good so that various organizational plans can run well.Pemimpin yang baik dapat membawa organisasi ke arah sesuai dengan misi dan visi yang telah ditetapkan oleh manajemen. Tanpa kepemimpinan yang baik, maka organisasi akan berjalan tanpa arah yang jelas. LAI dengan P3M Sekolah Tinggi Ilmu Ekonomi Trisakti mengadakan pelatihan kepemimpinan bagi karyawan level manajerial LAI. Metode pelaksanaan pelatihan meliputi ceramah, belajar dari studi kasus kepemimpinan di berbagai organisasi, simulasi dan evaluasi kemudian ditutup dengan tanya jawab peserta. Kedua instruktur banyak memberikan materi dalam bentuk kasus aktual yang diselingi dengan video yang menarik dan disajikan secara lugas dan dua arah membuat para peserta tidak hanya tertarik dan tidak merasa bosan. Untuk di masa yang akan datang hendaknya LAI dengan P3M Sekolah Tinggi Ilmu Ekonomi Trisakti membuat materi pelatihan kepemimpinan lanjutan dan melakukan evaluasi agar pelatihan yang diberikan dapat berjalan baik sehingga berbagai perencanaan organisasi dapat berjalan dengan baik.
PENGARUH KUALITAS PELAYANAN DAN KEPUASAN KONSUMEN TERHADAP LOYALITAS KONSUMEN “XL” Muhammad Yudha Gozali; Ian Nurpatria Suryawan
Jurnal Ekonomi Perusahaan Vol. 23 No. 2 (2016): Jurnal Ekonomi Perusahaan Edisi September 2016 Vol.23 No.2
Publisher : Business and Entrepreneurship Department, Kwik Kian Gie School of Business and Information Technology, Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46806/jep.v23i2.282

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Mobile phone is a very important need this day, many operators who offer different promos, resulting in a price war.  Loyalty is very important because the search for new customers will provide a cost more expensive than maintaining existing ones.  The objective of this research is to analyze the impact of service quality as independent variable (X1) and satisfaction as independent variable (X2) to customer loyalty as dependent variable (Y) on customer that used XL service provider  in the faculty of economics, Tarumanagara University.  This study is race from the research conducted by Satouridis and Trivellas, (2010).  The sample of this research is 50 respondents, after processing the data, is known that service quality (X1) and satisfaction (X2) have a significant effect on customer loyalty. Keyword : service quality, satisfaction, loyalty
Fisheries Processing Strategy In Jakarta In Improving Employee Performance Ian Nurpatria Suryawan
Jurnal Manajemen Vol. 26 No. 2 (2022): June 2022
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v26i2.929

Abstract

The owner of a fishery processing business in Jakarta seeks to improve employee performance by providing career development, good compensation, carrying out a recruitment strategy, and conducting a selection process. The population in this study was 6 (six) fishery processing businesses in Jakarta with a sample of 119 employees who were taken at random and only employees of the fishery processing department so that the sample taken did not include employees who had positions. Data collection was carried out in February 2022. The data processing used accidental sampling method. Results by research prove that career development can increase compensation and employee performance, recruitment strategy can increase compensation, selection can increase compensation, and employee performance and compensation can increase employee performance. Compensation does not significantly mediate career development, recruitment strategy, and selection of employee performance.
The Effect Of Motivation And Leadership Styles Of Lecturer Professions On Organizational Commitment Ian Nurpatria Suryawan; Ronnie Resdianto Masman; Innocentius Bernarto
Jurnal Manajemen Vol. 22 No. 2 (2018): June 2018
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v22i2.360

Abstract

This research is intended to test influence Motivation and Leadership Style against Organizational Commitment work lecturer at Universities in Jakarta. The Universities is a private university located in Jakarta, Indonesia. The sample used purposive sampling technique, who works as a lecturer at the Universities. Instrument analysis of data used is multiple regression analysis by the aid Partial Least Square (PLS) program. Based on the results of the study found that there is a positive relationship. The result is Motivation and Leadership Style against Job Satisfaction, Motivation and Leadership Style against Job Performance, Motivation and Leadership Style against Organizational Commitment.
Effect of Utilitarian Benefit on Green Brand Equity with Green Brand Image Ian Nurpatria Suryawan
Jurnal Manajemen Vol. 23 No. 2 (2019): June 2019
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v23i2.480

Abstract

The concept of Green Brand Equity (GBE) is a benchmark in determining the degree of value accumulated by green brands based on the function of green products. Many people use mineral water that is taken directly from the packaging and realize to use environmentally friendly mineral water packaging. The packaging must be easily recycled. Results shows Utilitarian Benefit (UB) has a positive effect on Green Brand Equity (GBE) mediated by Green Brand Image (GBI) based on Gender, which men and women have almost concerning for environment friendly packaging. The reason is the environment damage such as environmental pollution includes water pollution, air pollution, environmental damage eg.forest damage, erosion that causes flooding, damage to coral reefs to global warming. The effectiveness of Green Brand Equity (GBE) enhance Green Brand Image (GBI) and brand loyalty including insight environmentally friendly packaging is important to keep the safe environment
The Influence Of Brand Awareness, Brand Image, And Brand Trust On Brand Loyalty Innocentius Bernarto; Margaretha Pink Berlianto; Yohana F. Cahya Palupi Meilani; Ronnie Resdianto Masman; Ian Nurpatria Suryawan
Jurnal Manajemen Vol. 24 No. 3 (2020): October 2020
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v24i3.676

Abstract

The aim of this research is to examine the positive influence of brand awareness, brand image, and brand trust on brand loyalty. The coffee shop business in big cities in Indonesia is growing rapidly. Each coffee shop strives to show its uniqueness. This competition has resulted in them competing to increase competitiveness by using logos, symbols, unique names –or what is usually called a brand to become a differentiator among the competitors. This study was done in a quantitative manner. The data was collected by using a questionnaire distributed using a survey method. Using a snowball sampling, a total of 436 samples were used and analyzed statistically using the partial least square –structural equation modeling (PLS-SEM) approach using SmartPls 3.0 program. The results show that brand awareness and brand trust had a positive effect on brand loyalty. However, the brand image did not have apositive effect on brand loyalty. This study is expected to provide input to the coffee shop management on how to increase their brand loyalty which can be done by increasing their brand awareness, brand image, and brand trust.
Effect Of Performance Expectancy And Social Influence On Continuance Intention In OVO Zoel Hutabarat; Ian Nurpatria Suryawan; Richard Andrew; Februarga Padua Akwila
Jurnal Manajemen Vol. 25 No. 1 (2021): February 2021
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jm.v25i1.707

Abstract

The development of online transactions is driving the development of technology in payment systems. One of the most popular electronic money services in Indonesia is OVO. Behind OVO's rapid market share growth, system maintenance problems often arise that often occur without notice and are of long duration. This phenomenon is a doubt of consumers to continue to use OVO in the long term going forward because it does not match expectations and consequently consumers will look for alternative payments. This experience makes consumers unable to feel the price saving program offered and consequently consumers become dissatisfied. This study used a sample of 200 respondents, with a purposive sampling method, and with a questionnaire of 24 indicators. The result found that there is the influence of performance expectancy, social influence on continuance intention. Meanwhile, there is no relation to variable effort expectancy, price saving orientation and facilitating conditions to continuance intention.