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All Journal Jurnal Ilmu Manajemen ProBank: Jurnal Ekonomi dan Perbankan Excellent Jurnal Manajemen Bisnis JDM (Jurnal Dinamika Manajemen) ADDIN IQTISHADIA Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal Jurnal Manajemen Dayasaing MIX : Jurnal Ilmiah Manajemen Benefit: Jurnal Manajemen dan Bisnis Management Analysis Journal EBSJ Amwaluna Jurnal Ekonomi dan Keuangan Syariah Jurnal Ilmiah Manajemen Kesatuan AKMENIKA ADDIN Iqtishadia: Jurnal Kajian Ekonomi dan Bisnis Islam Solusi: Jurnal Kajian Ekonomi dan Bisnis Jurnal Manajemen Bisnis dan Keuangan PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat Jurnal Ilmu Manajemen Jurnal Ilmiah Ilmu Terapan Universitas Jambi
Mugi Harsono
Jl. A Yani Tromol Pos 1 Pabelan Surakarta 57102
Religion Aerospace Engineering Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Veterinary Other

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Measuring Perceived e-Services Quality on Satisfaction of Islamic Saving and Credit Cooperatives Ningsih, Ekawati Rahayu; Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi
ADDIN Vol 13, No 1 (2019): ADDIN
Publisher : LPPM IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/addin.v13i2.5793

Abstract

The purpose of this study was to measure the effect of banking e-services quality on satisfaction of Islamic Saving and Credit Cooperatives. At present the banking sector is in a global business that prioritizes electronic services based on advances in information technology. The type of research methodology is field research and uses quantitative analysis based on primary data from 229 respondents total in Central Java Province. The results of testing the data using PLS Version 3.0, show that banking e-services quality has an effect on satisfaction of Islamic Saving and Credit Cooperatives. This is indicated by the magnitude of the e-services quality path coefficient on satisfaction and its significant is 0.461 to alpha 0.05, and t-value of the statistic is 7.754 * greater more than the t table is 1.65. this is indicates that e-services quality has a positive effect to satisfaction.
PENGARUH KUALITAS PELAYANAN B2B PERBANKAN SYARI’AH DAN CULTURAL FIT PADA KEPUASAN, LOYALITAS, DAN REKOMENDASI POSITIF Haryono, Tulus; Sawitri, Hunik Sri Runing; Harsono, Mugi; Ningsih, Ekawati Rahayu
IQTISHADIA Vol 9, No 1 (2016): IQTISHADIA
Publisher : Ekonomi Syariah IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/iqtishadia.v9i1.949

Abstract

Artikel ini bertujuan untuk mengatasi kesenjangan tentang teori dasar tentang kualitas layanan dalam hubungan pemasaran. Artikel ini hendak menguji pengaruh strategi peningkatan kualitas pelayanan B@B perbankan syariah dan culture fit terhadap kepuasan konsumen, loyalitas dan rekomendasi positif. Kajian ini juga berusaha mendemonstrasikan keterkaitan antara variabel-variabel. Sampel yang diambil secara praktis terdiri atas 200 responden: pemilik usaha, pemimpin organisasi/perusahaan dan manajer keuangan yang memanfaatkan transaksi elektronik dari BSM Kudus dan Pati, baik sebagai kreditur, debitur maupun pengguna layanan BSM lainnya. Hasil analisis koefisien path menunjukkan bahwa dimensi empati, tangible, keandalan, kepatuhan, dan culture fit berpengaruh secara langsung maupun tidak lengsung terhadap kesetiaan nasabah. Kata Kunci: Hubungan Pemasaran, Kualitas Layanan, Culture Fit  THE INFLUENCE OF SERVICE QUALITY OF B2B SHARIA BANKING AND CULTURE FIT TOWARD CUSTOMER SATISFACTION, LOYALTY AND POSITIVE RECOMMENDATIONS Abstract This goal of this article is to overcome the research gap by developing the basic theory of the service quality in relationship marketing. This article examines effect of strategy of improving service qaulity of B2B sharia banking and culture fit toward customer satisfaction, loyalty and positive recommendation. The study also seeks to demonstrate the interdependence between variables. Convenience samples are 200 respondents: business owners, heads of organizations/companies and financial managers who make use of electronic transactions of BSM Kudus and Pati, whether as a creditor, debitor or other services of BSM. Result of path coefficient analysis shows that the dimensions of empathy, tangibles, reliability, compliance and cultural fit directly or indirectly have effect on loyalty.  Keywords: Marketing Relationship, Service Quality, Cultural Fit
Manajemen Sumber Daya Manusia Berbasis Kearifan Lokal; Study Etnografi Tradisi Cembengan Di Pabrik Gula Madukismo, Yogyakarta Zuhri, Saifudin; Harsono, Mugi; Wening, Nur
Kajian Ekonomi dan Bisnis Vol. 13 No. 1 (2018)
Publisher : Jurnal Solusi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51277/keb.v13i1.24

Abstract

This study aims to understand the meaning of the Cembengan tradition as the local wisdom of the Yogyakarta community in maintaining human resource management at the Madukismo sugar factory in Yogyakarta. This study uses a qualitative approach to ethnographic study with data collection techniques through indepth interviews, participatory observation, documentation, and triangulation. This study produces findings that traditions based on local wisdom have a positive contribution to the maintenance of human resources in the Madukismo sugar factory. By the workers and the community around the sugar factory Cembengan is interpreted not only as a mystical ritual but has a meaningful function (meaning) in articulating the ritual values into the concepts of safety, tranquility, motivation, teamwork, cohesiveness and harmony with the community around the factory and natural environment. The results of this study also explain that the meaning contained in local traditions can be operationally transformed in HR management practices, especially for the maintenance of human resources involved in corporate policy making and the production process so that common goals can be achieved.
KETERKAITAN ANTARA PERSEPSI PENTINGNYA AKREDITASI RUMAH SAKIT DENGAN PARTISIPASI, KOMITMEN, KEPUASAN KERJA, DAN KINERJA KARYAWAN Hendroyogi, Safil; Harsono, Mugi
Jurnal Manajemen Dayasaing Vol 18, No 2 (2016): Jurnal Manajemen Daya Saing
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/dayasaing.v18i2.4509

Abstract

Accreditation of hospitals is very important to do as an effort to improve quality and patient safety. Many of the standards that must be implemented in hospitals, requiring an optimal role for all stakeholders (stakeholders), especially the participation of employees. This condition greatly be affected by employees’ perception of the benefits of hospital accreditation. The purpose of the study is to examine employee perceptions about the benefits of accreditation associated with participation, satisfaction, commitment and employee performance. The benefits of this research are expected to be input for the hospital management, to encourage all employees to learn about the hospital accreditation standards. Data from the study was obtained by means of a survey of hospital employees, using a Likert scale. Furthermore, the data do tests of validity and reliability and path analysis (path analysis), to see the correlation between variables. Research conducted on 259 randomly selected respondents, composed of physicians, nurses, medical support, as well as administrative personnel. The results of this studyindicate that there is significant influence between the perception of the benefits ofaccreditation to the participation of accreditation with a significance level of 0.000, the perception of the benefits of accreditation with the organizational commitment amounting to 0,016, the perception of the benefits of accreditation and job satisfaction amounting to 0,000, participation accreditation with organizational commitment amounting to 0,039, accreditation participation with satisfaction employment amounting to 0,000, accreditation participation with performance amounting to 0,000, job satisfaction with organizational commitment amounting to 0,039, organizational commitment with performance amounting to 0,018, job satisfaction with performance amounting to 0.000.
Gender Diversity on the Board of Director and Firm Performance: Agency Theory Perspective Hindasah, Lela; Harsono, Mugi
Jurnal Manajemen Bisnis Vol 12, No 2: September 2021
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v12i2.10804

Abstract

Research aims: This paper provides a literature review on the influence of board of directors' gender diversity on financial and non-financial performance.Design/Methodology/Approach: This research used the content analysis identified from previous studies based on the proxies employed. The article selection process was carried out from reputable international journals published in 2017-2020, resulting in 50 articles discussing board gender diversity and performance.Research findings: This study's results are a conceptual model and future research developments. Research related to female directors and performance has been much carried out. Hence, future research suggests correlating female directors based on monitoring characteristics, human capital board, and demographics. The influence of gender diversity on non-financial performance is also rarely studied.Theoretical contribution/Originality: Identification of gender diversity attributes associated with financial and non-financial performancePractitioner/Policy implication: This study provides valuable information for policymakers or regulators to refine future corporate governance policies and increase understanding of the relationship between corporate governance practices and company performance as measured by financial and non-financial performance.Research limitation/Implication: This study is based on only 50 articles in the last four years.
Gender Diversity on the Board of Director and Firm Performance: Agency Theory Perspective Hindasah, Lela; Harsono, Mugi
Jurnal Manajemen Bisnis Vol 12, No 2: September 2021
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v12i2.10804

Abstract

Research aims: This paper provides a literature review on the influence of board of directors' gender diversity on financial and non-financial performance.Design/Methodology/Approach: This research used the content analysis identified from previous studies based on the proxies employed. The article selection process was carried out from reputable international journals published in 2017-2020, resulting in 50 articles discussing board gender diversity and performance.Research findings: This study's results are a conceptual model and future research developments. Research related to female directors and performance has been much carried out. Hence, future research suggests correlating female directors based on monitoring characteristics, human capital board, and demographics. The influence of gender diversity on non-financial performance is also rarely studied.Theoretical contribution/Originality: Identification of gender diversity attributes associated with financial and non-financial performancePractitioner/Policy implication: This study provides valuable information for policymakers or regulators to refine future corporate governance policies and increase understanding of the relationship between corporate governance practices and company performance as measured by financial and non-financial performance.Research limitation/Implication: This study is based on only 50 articles in the last four years.
ENTREPRENEURIAL INTENTIONS OF UNDERGRADUATE STUDENTS: MEDIATING ROLE OF PERCEIVED FEASIBILITY Swandaru, Andono; Harsono, Mugi
JDM (Jurnal Dinamika Manajemen) Vol 12, No 2 (2021): September 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v12i2.29582

Abstract

This study aims to test several Krueger models that have not been carried out by Esfandiar. In this model, the variable perceived feasibility is a mediator but Esfandiar did not test the variable so that the feasibility variable was used as a mediator in this research update. Data was collected using an online questionnaire (Google Form) which was given directly to undergraduate students at Sebelas Maret University. The research method used is PLS with questionnaire analysis using WarpPLS version 7.0. The results show that the mediation of feasibility perception plays a partial role in entrepreneurial intentions, meaning that students' perceptions of eligibility will directly influence entrepreneurial desires to become entrepreneurs. When students feel that the entrepreneurial profession is worthy of student perceptions, it will arouse students' entrepreneurial desires. In addition, when students see the entrepreneurial profession as feasible, it will increase students' self-efficacy and collective-efficacy which in turn can generate entrepreneurial desires.
Unethical Pro-Organizational Behavior: The Role of Moral Courage Sawitri, Hunik Sri Runing; Mayasari, Desy; Ayuninggar, Lintang; Novela Q A, Intan; Harsono, Mugi
Management Analysis Journal Vol 10 No 4 (2021): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v10i4.50759

Abstract

Unethical pro-organizational behavior is defined as conduct that is deemed to contravene ethical standards as defined by widely held values, laws, and social conventions rather than by group or organizational norms. However, the behavior is intended to benefit the organization, members of the organization, or both. Employees who intend to help the organization, its members, or both often engage in unethical pro-organizational behavior. This research aimed to identify, test, and develop a model of the factors that encourage people to engage in unethical pro-organizational behavior. These factors include identification with supervisors (IS), taking responsibility (TR), transformational leadership (TL), identification with the organization (IO), and moral courage (MC). The study employed a survey method, and the main respondents comprised the heads of the study programs at Universitas Sebelas Maret (UNS) Surakarta. The results of the analysis employing the Smart-PLS demonstrated that identification with the organization and taking responsibility had significant effects on unethical pro-organizational behavior, while identification with supervisors did not significantly affect unethical pro-organizational behavior. Moral courage did not moderate (neither strengthen nor weaken) the effects of taking responsibility and identification with supervisor on unethical behavior. Then, transformational leadership had a significant effect on identification with the organization. Finally, identification with the organization mediated the effect of transformational leadership on unethical pro-organizational behavior.
Entrepreneurial Intentions of Undergraduate Students: Mediating Role of Perceived Feasibility Swandaru, Andono; Harsono, Mugi
JDM (Jurnal Dinamika Manajemen) Vol 12, No 2 (2021): September 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v12i2.29582

Abstract

This study aims to test several Krueger models that have not been carried out by Esfandiar. In this model, the variable perceived feasibility is a mediator but Esfandiar did not test the variable so that the feasibility variable was used as a mediator in this research update. Data was collected using an online questionnaire (Google Form) which was given directly to undergraduate students at Sebelas Maret University. The research method used is PLS with questionnaire analysis using WarpPLS version 7.0. The results show that the mediation of feasibility perception plays a partial role in entrepreneurial intentions, meaning that students' perceptions of eligibility will directly influence entrepreneurial desires to become entrepreneurs. When students feel that the entrepreneurial profession is worthy of student perceptions, it will arouse students' entrepreneurial desires. In addition, when students see the entrepreneurial profession as feasible, it will increase students' self-efficacy and collective-efficacy which in turn can generate entrepreneurial desires.
Work-Life Balance: Conceptualization, Antecedents and Consequences Wulansari, Nury Ariani; Harsono, Mugi
Management Analysis Journal Vol 11 No 4 (2022): Management Analysis Journal
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/maj.v11i4.64061

Abstract

The notion of work-life balance (WLB), which integrates two primary dimensions, engagement in work and non-work life, and minimum conflict between social role in one’s work and in one’s life has evolved from a review of much of the literature in previous research. Beside that, the identification of antecedent variables from both individual and organizational levels that could affect WLB and explained their influence on WLB are also examined in this study. To fully comprehend the differences in the factors that are able to influence WLB and are affected on WLB, identification of the consequent variables from the influence of WLB is also collected. From this identification process, future study path will be identified, and these directions will have consequences of leaving gaps for in-depth investigations and implications managerial policies related to WLB.
Co-Authors Aini, Intan Novela Qurrotul Amin Wahyudi Anafih, Erwinda Sam Anis Okta Cahyaningrum Arum Darmawati Aryani, Novita As Sidiq, Isa Ali Ghufron Asri Laksmi Riani Asri Laksmi Riyani, Asri Laksmi Atina, Vivin Zulfa Ayuninggar, Lintang Barida Rakhma Nuranti Cyntia, Ade Ilham Desy Mayasari, Desy Dwanita Widodo, Zandra Ekawati Rahayu Ningsih Eni Maryanti, Istinganah Fitri Susilowati, Fitri Haryanto, Totok Hendroyogi, Safil Hunik Sri Runing Sawitri Intan Novela Qurrotul Aini Isach, Sativa ISTIQOMAH, Suryandari Jati Waskito Jati, Audita Karisma Khoiruman, Muh. Kurniawati Darmaningrum Lela Hindasah Lina Nur Hidayati Muniya Alteza Novela Q A, Intan Nur Wening, Nur Nuria Universari, Nuria Nury Ariani Wulansari Pamudji, Gunawan Prabowo, Anto Razak, Abd Respati, Yudit Ayu RINI ADIYANI Rosyad, Sabilar Runing Sawitri, Hunik Sri Saifudin Zuhri Sedera, Rakotoarisoa Maminiaina Heritiana SRI WIJIASTUTI Suprapti, Anastasia Riani Susanto, Afif Swandaru, Andono Tulus Haryono, Tulus Widyaswati, Rahmatya