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All Journal Sosiohumaniora CommIT (Communication & Information Technology) JPW (Jurnal Politik Walisongo) Masyarakat, Kebudayaan dan Politik JIPAGS (Journal of Indonesian Public Administration and Governance Studies) Policy & Governance Review Journal of Governance The Indonesian Journal of Public Administration (IJPA) Otoritas : Jurnal Ilmu Pemerintahan Wikrama Parahita : Jurnal Pengabdian Masyarakat Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Journal Sampurasun : Interdisciplinary Studies for Cultural Heritage JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Jurnal Ilmiah Wahana Bhakti Praja Dinamika Governance : Jurnal Ilmu Administrasi Negara Transparansi Jurnal Ilmiah Ilmu Administrasi Journal of Local Government Issues Jurnal Review Pendidikan dan Pengajaran (JRPP) JPSI (Journal of Public Sector Innovations) Musamus Journal of Public Administration Publica: Jurnal Pemikiran Administrasi Negara Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Open Access Indonesia Journal of Social Sciences Community Development Journal: Jurnal Pengabdian Masyarakat Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Jurnal Ilmu Sosial, Politik dan Pemerintahan Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Journal of Economics and Business UBS International Journal of Social and Management Studies (IJOSMAS) Jurnal Litbang Provinsi Jawa Tengah Jurnal Manajemen Publik dan Kebijakan Publik (JMPKP) Open Access Indonesia Journal of Social Sciences Bina Ekonomi: Majalah Ilmiah Fakultas Ekonomi Universitas Katolik Parahyangan Jurnal Iso ProBisnis : Jurnal Manajemen Bestuurskunde: Journal of Governmental Studies Majalah Ilmiah Dinamika Administrasi (MIDA) Journal of Social And Economics Research Jurnal Indonesia Sosial Sains MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Innovative: Journal Of Social Science Research Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Public Policy and Management Inquiry International Assulta of Research and Engagement Mimbar Administrasi journal of social and economic research
Denok Kurniasih
Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Jenderal Soedirman
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Journal : CommIT (Communication

 1 
Insights into Mobile Government Adoption Factors: A Comprehensive Analysis of Peduli Lindungi Application in Indonesia Kurniasih, Denok; Setyoko, Paulus Israwan; Huda, Mohammad Nurul
CommIT (Communication and Information Technology) Journal Vol. 18 No. 1 (2024): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v18i1.9024

Abstract

Information and Communication Technology (ICT) progression has notably impacted the shift from traditional public services to digital alternatives. Among the various digital services, m-government services, provided by smartphone technology, have gained widespread popularity. Unfortunately, the broader adoption of digital technology encounters several challenges, including insufficient user interest and acceptance, as well as concerns regarding security and user privacy. The primary goal of the research is to address the existing gap in the literature by examining the factors that contribute to the effective implementation of m-government services. A mix of key components is employed, incorporating the Information Systems (IS) Success model and Technology Acceptance Model (TAM) as research variables. The research applies a quantitative approach in the form of an online survey. Furthermore, a Partial Least Square- Structure Equational Modeling (PLS-SEM) analytic approach is performed to evaluate 230 data points. The research findings support five hypotheses while rejecting three hypotheses. Significantly, the findings suggest that perceived usefulness and ease of use influence behavioral intention considerably. Additionally, constructions related to service quality significantly impact behavioral intention. Meanwhile, both system quality and information quality do not contribute to affecting behavioral intention. Furthermore, information quality exerts a substantial impact on perceived usefulness, but it does not influence perceived ease of use. Finally, it is observed that system quality significantly affects the perceived ease of use.
Co-Authors Abdillah, Sulaiman Adhi Iman Sulaiman Agus Ganjar Runtiko Ahmad Sabiq Akhmad Edi Susanto Ali Rokhman Ali Rokhman, Ali Alizar Isna Amyati, Amyati Andi Zaelani Andri Sulistyo, Andri Anggara Setya Saputra Aribah, Denisa Arif Darmawan Atika, Zaula Rizqi Bakhrur Rokhman Bambang Tri Harsanto Bayu Setiawan Chamid Sutikno Chamid Sutikno Diah Aryanti Dimas Bayu Setiawan Dwiyanto Indiahono Dwiyanto Indiahono Dyah Retna Puspita Dyah Retna Puspita Eri Wahyuningsih Fachry Abda El Rahman Fafako P, Prilla Gilang Fanti, Luna Almira Fauziya, Farah Fitrianingrum, Tyas Hidayat, Mohamad Taufiq Hikmah Nuraini Hikmah Nuraini Imam Maulana Yusuf Indranika, Devit Bagus Ipoeng Martha Marsikun Ipoeng Martha Marsikun Kalbuadi, S. Agung Karsono ,, Karsono Khuswatun Chasanah Kriswibowo, Arimurti Kusuma, Ayusia Sabhita Laras Saketi M Imron M Imron Maab, Muhammad Husnul Machmud, Fikri Eka Aji Marfuah, Sri Rotul Marsikun, Ipoeng Martha martha marsikun, ipoeng Midhol, Ahmad Baihaqi Mohammad Nurul Huda Muhamad Yusuf, SE., M.Si. Muhammad Husnul Maab Muhammad Yamin Mujib Mujib Muslih Faozanudin Muslih Faozanudin Muslih Faozanudin Muslih Faozanudin, Muslih Naufal, Irfan Ngalimun Ngalimun Nurlaili Restiana Oktari, Tepy Olaniran, Saheed Paulus Israwan Setyoko Paulus Israwan Setyoko Ranjani Ranjani Ranjani, Ranjani Rosyadi Slamet Satyawan, Darmanto Sahat Shadu S. Wijaya Shadu S. Wijaya Shadu S. Wijaya Siti Zulaihah Slamet Rosyadi Slamet Rosyadi Slamet Rosyadi Slamet Rosyadi Slamet, Rosyadi Sofiyan, Ofan Sri Huning Triastiningsih Sudaryadi, Sudaryadi Suryoto, Suryoto Sutikno, Chamid Sutikno, Chamid Suwanto, Suwanto. Suwanto. Suwanto Teddy Rusmawan Tobirin Tobirin Ulfa, Nera Lutfyani Wahid Hidayatulloh Wahyuningrat Wahyuningrat Wahyuningrat Wahyuningrat Wahyuningrat Wahyuningtyas, Nuki Lestari Waluyo Handoko Wijaya, Shadu S. Wijaya, Shadu Satwika Wijaya, Shadu Satwika Wita Ramadhanti Wita Ramadhanti Wiwik Novianti Yonatan Adam Zahro, Aula Fatania Zaula Rizky Atika Zaula Rizqi Atika