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All Journal Lembaran Ilmu Kependidikan Academica JURNAL ILMU PEMERINTAHAN Journal of Governance International Journal of Artificial Intelligence Research Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Pendidikan Terbuka Dan Jarak Jauh Warta Pengabdian Ganaya: Jurnal Ilmu Sosial dan Humaniora Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora (KAGANGA) Jurnal Good Governance Socius (Jurnal Pendidikan dan Pembelajaran Ilmu Pengetahuan Sosial) (Edisi Elektronik) Community Engagement and Emergence Journal (CEEJ) Accounting Profession Journal (APAJI) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah PINISI Discretion Review Kebijakan: Jurnal Ilmu Administrasi Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes International Journal of Community Service & Engagement Jurnal Pengabdian Kepada Masyarakat JIAPI: Jurnal Ilmu Administrasi dan Pemerintahan Indonesia Golden Ratio of Human Resource Management Golden Ratio of Social Science and Education Jurnal Ilmu Hukum, Humaniora dan Politik (JIHHP) Journal of Accounting and Finance Management (JAFM) Jurnal Indonesia Sosial Teknologi Ranah Research : Journal of Multidisciplinary Research and Development Pancasila International Journal of Applied Social Science Multidisiplin Pengabdian Kepada Masyarakat (M-PKM) Jurnal Penelitian Pendidikan Indonesia
Sofjan Aripin
Universitas Terbuka
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Journal : Syntax Literate: Jurnal Ilmiah Indonesia

 1 
Pengaruh Kompetensi Pegawai, Disiplin Kerja, dan Kinerja Pegawai Terhadap Kualitas Pelayanan Publik Pada Bea Cukai Madiun Huda Adi Pradana; Kismartini Kismartini; Sofjan Aripin
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (297.521 KB) | DOI: 10.36418/syntax-literate.v7i2.6196

Abstract

Paradigma New Public Service (NPS) dan reformasi menekankan peran pemerintah dalam memberikan pelayanan kepada masyarakat/publik. Tingkat kepuasan pengguna jasa terhadap pelayanan di Kantor Pengawasan dan Pelayanan Bea dan Cukai Tipe Madya Pabean C Madiun (KPPBC TMP C Madiun) mengalami penurunan, padahal KPPBC TMP C Madiun sedang berusaha melakukan penataan pelayanan publik melalui pencanangan Wilayah Birokrasi Yang Bersih dan Melayani (WBBM). Tujuan penelitian ini adalah untuk mengetahui apakah kompetensi pegawai, disiplin kerja, dan kinerja pegawai mempengaruhi kualitas pelayanan publik. Metode penelitian yang digunakan adalah metode kuantitatif. Hasil pengujian membuktikan bahwa terdapat pengaruh yang signifikan antara kompetensi pegawai terhadap kualitas pelayanan publik di KPPBC TMP C Madiun, terdapat pengaruh yang signifikan antara disiplin kerja terhadap kualitas pelayanan publik di KPPBC TMP C Madiun, terdapat pengaruh yang signifikan antara kinerja pegawai terhadap kualitas pelayanan publik di KPPBC TMP C Madiun, terdapat pengaruh yang signifikan kompetensi pegawai, disiplin kerja dan kinerja pegawai secara bersama-sama terhadap kualitas pelayanan publik di KPPBC TMP C Madiun. Secara simultan/bersama-sama variabel bebas kompetensi pegawai (X1), disiplin kerja (X2) dan kinerja pegawai (X3) terhadap kualitas pelayanan (Y) memberikan sumbangan pengaruh terhadap variabel terikat dengan nilai sebesar 77,9% serta sisanya sebesar 22,1% disebabkan oleh aspek-aspek lain yang tidak dibahas dalam penelitian ini
Implementasi Kebijakan Pencegahan Perkawinan pada Usia Anak oleh Dinas Pengendalian Penduduk, Keluarga Berencana, Pemberdayaan Perempuan dan Perlindungan Anak Kabupaten Buleleng Madyni, Manik; Aripin, Sofjan; Widnyani, Ida Ayu Putu Sri
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i2.57672

Abstract

child marriage is one of the social problems in Buleleng Regency. The results showed that programs and activities in policy implementation have been pursued since the policy was issued in 2015, but policy implementation has not been optimal. Each implementing agent in policy implementation understands the idea of preventing child marriage and is committed to contributing to policy implementation. However, suboptimal communication and coordination hinder the optimal implementation of activities. A unique finding in this study is the existence of awig-awig or traditional village regulations that contain prohibitions on early marriage, so there are additional rules besides formal regulations. The lack of involvement of actors outside the government, especially traditional leaders and NGOs, is one of the main obstacles to policy effectiveness. In addition, budget limitations lead to a lack of sustainable activities, especially in remote areas. Therefore, a better collaborative strategy is needed as well as an increase in the role of the community to support child marriage prevention policies.
Co-Authors A. Rahmatdin Rahmatdin Adi Cilik Pierewan Adris, Mohammad Ahmad Septianto Ajat Sudrajat Alton, Latifah Andi Wijaya Arifin Arifin Budiman, Rahmat Bustomi, Thomas Cherly Kemala Ulfa Daniel Sonatha Sinaga Darmanto Darmanto Darmanto Darmanto Dewi Maharani Rachmaningsih Djoko Raharjo Dwi Putranto Riau Dwi Putranto Riau Eko Kurniawan Enceng Enceng Entang Adhy Muhtar Entang Adhy Muhtar Eva Yulinda Fadila, Sarah Faizal Madya Faizal Maulana Fitri Yunianto Hapsari Fitri Yunianto Hapsari Florentina Ratih Wulandari FR. Wulandari Hapsari, Fitri Yunianto Hedi Heryadi HERI WAHYUDI Heri Wahyudi Heriyanto Heriyanto Huda Adi Pradana Ida Ayu Putu Sri Widnyani INDRA PRATAMA PUTRA SALMON Indriasari, Ady Islamy, Hishnul Isnaeni Yuliani Ivan Budi Susetyo Jayawarsa, A.A. Ketut Juliana, Ari Kadir Johnson Rajagukguk Kismartini Kismartini Latifah Alton Lely Konda Leo, Donatus Lukman Samboteng Lukman Samboteng Lukman Samboteng & Rulinawaty Kasmad M. Rachmat Kasmad Madyni, Manik Maesarini, Indah Wahyu Mariyani Mariyani Mikdar, Syaeful Mirayanthi, Dewi Muhammad Daud Muhtar, Entang Adhy Muljaya Samari Mutmainnah Basit Nasrin, Mochamad Ojat Darojat Ojat Darojat Pratama, Adia Rizki Purwanto, Agus Joko Rahmatdin, A. Rahmatdin Riau, Dwi Putranto Ruky Yurizal Rulinawaty Rulinawaty Rullinawati, Rullinawati Sani, Agus Siahaan, Asima Yanty Suardiyanti, Ni Luh Putu Susanti Susanti Susanti Syaeful Mikdar Waskito, Rizky Davela Bagas Widnyani , Ida Ayu Putu Sri Wihatmoko Waskitoaji Yaya Mulyana A Azis Yohanis Sallolo