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The Effect of Organizational Trust and Job Satisfaction on Job Performance with Employee Engagement as a Mediating Variable Nabilla, Maulidya; Budiono, Budiono; Witjaksono, Andre Dwijanto; Wardoyo, Dewie Tri Wijayati
International Journal of Multidisciplinary: Applied Business and Education Research Vol. 4 No. 9 (2023): International Journal of Multidisciplinary: Applied Business and Education Rese
Publisher : Future Science / FSH-PH Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijmaber.04.09.26

Abstract

The purpose of this study was to examine and analyze the effect of organizational trust and job satisfaction on job performance through employee engagement at PT. Adikara Jaya Sentosa. This research is a causality study with a quantitative approach. The sampling technique uses a saturated sample with a total of 75 respondents. The statistical analysis used in this study is the partial least squares (PLS) with the help of smartPLS 3.0 software. The results of this study prove that organizational trust has a positive and significant effect on job performance. Organizational trust has a positive and significant effect on employee engagement. Job satisfaction has a positive and significant effect on job performance. Job satisfaction has a positive and significant effect on employee engagement. In the indirect effect analysis, employee engagement is able to mediate the influence between organizational trust and job satisfaction on job performance.
The Effect of Digital Transformation and Workplace Effectiveness on Organizational Citizenship Behavior: A Case Study at Surabaya Personnel and Human Development Agency Suparmi, Mamik; Witjaksono, Andre Dwijanto; Kistyanto, Anang
Quantitative Economics and Management Studies Vol. 5 No. 4 (2024)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2789

Abstract

This study aimed to examine the effect of digital transformation and workplace effectiveness on organizational citizenship behavior. This study used cross-sectional survey research design with quantitative research approach to address the objectives. There were sixty-two employees of Surabaya personnel and human development agency (BKPSDM Surabaya) involved as the respondents. They were chosen using voluntary sampling technique. Data were collected using a questionnaire with six-point Likert’s scaling method comprising of measuring the three variables. Data were then analyzed using descriptive statistics and multiple linear regression to portray the depiction of employees perceived digital transformation, workplace effectiveness, and organizational citizenship behavior and to reveal the correlational nexus between variables. Results showed that employees perceived digital transformation, workplace effectiveness, and organizational citizenship behavior were in a very high category (Swanson’s Q = Q4). Another finding showed that digital transformation and workplace effectiveness affected the formation of organizational citizenship behavior.
Pengaruh Lingkungan Kerja, Kompetensi, Dan Pengembangan Karir Terhadap Kinerja Pegawai Pada Bank BTN KC Denpasar Cahyani, Ariesta Gige Setia; Wijayanti, Dewie Tri; Witjaksono, Andre Dwijanto
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 3 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i4.8891

Abstract

This study aims to analyze the influence of career development, work environment, and competence on employee performance at Bank BTN Denpasar Branch Office. The phenomenon of lower performance and the increasing demand for competencies in the banking sector underscore the importance of this research, particularly in the context of regional banking. A quantitative method with a survey approach was employed. The respondents consisted of 115 permanent employees of Bank BTN Denpasar Branch, selected using a saturated sampling technique. Data were collected through questionnaires using a Likert scale. The data were then analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS) to examine both the simultaneous and partial effects of the independent variables on the dependent variable. The results indicate that career development has a strong and significant direct influence on employee performance. In contrast, the direct effects of work environment and competence on performance were not statistically significant; however, both variables contribute indirectly through their positive influence on career development. These findings suggest that to foster optimal employee performance, organizations need to focus not only on improving the work environment and building employee competencies but also on ensuring clear and structured career development pathways.
Pengaruh Perceived Organizational Support Dan Pengembangan Karir Terhadap Komitmen Organisasional Dengan Keterikatan Kerja Sebagai Variabel Mediasi Fatimah, Yanie; Witjaksono, Andre Dwijanto; Surjanti, Jun
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 3 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i4.8893

Abstract

Komitmen organisasional yang dimiliki karyawan dapat menentukan keberhasilan suatu organisasi. Penelitian ini dilakukan dengan tujuan menguji pengaruh dari dukungan organisasional persepsian dan pengembangan karir terhadap komitmen organisasional di perguruan tinggi baik secara langsung maupun tidak langsung melalui keterikatan kerja. Penelitian ini dilakukan pada tenaga kependidikan Universitas Negeri Surabaya, dengan jumlah sampel sebanyak 150 responden yang dipilih dengan teknik purposive sampling. Pengumpulan data dilaksanakan dengan menyebarkan kuesioner pada responden secara online, dan data yang didapatkan dianalisis menggunakan Structural Equation Modeling dengan Partial Least Square (SEM-PLS). Hasil penelitian ini menunjukkan jika komitmen organisasional yang dimiliki oleh tenaga kependidikan dapat dipengaruhi oleh dukungan organisasional persepsian dan pengembangan karir secara langsung. Pengaruhnya juga dapat terjadi secara tidak langsung melalui peran mediasi dari keterikatan kerja karyawan.
Analysis of the Influence of Health Information Systems and Work Motivation on Employee Performance through Job Satisfaction as a Mediation Variable Fikdawati, Ria; Wardoyo, Dewie Tri Wijayati; Witjaksono, Andre Dwijanto
Jurnal Ad'ministrare: Jurnal Pemikirian Ilmiah dan Pendidikan Administrasi Perkantoran Volume 11, Issue 1, 2024
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71309/administrare.v11i1.3146

Abstract

This research aims to identify the influence of the health information system (SIK) and work motivation on employee satisfaction and performance at the Surabaya City Health Service Community Health Center, with job satisfaction as a mediating variable. This research uses a quantitative approach with a survey method. Data was collected through questionnaires distributed to 317 respondents selected using cluster techniques random sampling. Data analysis was carried out using a Structural Equation Model (SEM) based on Partial Least Square (PLS) to test the research hypothesis. The research results show that GIC has no effect on satisfaction. Work motivation was found to have a significant influence on job satisfaction. Motivated employees tend to have higher job satisfaction, driven by factors such as recognition, responsibility, and advancement opportunities. Apart from that, this research found that SIK did not have a significant effect on employee performance but work motivation had a positive effect on employee performance. Job satisfaction was also found to have a significant effect on employee performance, indicating that satisfied employees tend to have better performance. Job satisfaction is not proven to mediate the influence of SIK on employee performance, but it does mediate the influence of work motivation on employee performance. This research provides practical implications for Puskesmas management and policy makers in the health sector to focus on developing effective SIK and programs to increase work motivation to increase employee satisfaction and performance. The results of this research also provide theoretical contributions by enriching the literature on the influence of SIK and work motivation on individual performance in the context of health service organizations.
Fostering Innovative Work Behavior Through Ethical Leadership and Organizational Culture: The Mediating Role of Job Satisfaction Kusumawati, Dian; Wardoyo, Dewie Tri Wijayati; Witjaksono, Andre Dwijanto
International Journal of Economics Development Research (IJEDR) Vol. 6 No. 6 (2025): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v6i6.8837

Abstract

This study aims to examine the effect of ethical leadership style and organizational culture on employees’ innovative work behavior, with job satisfaction as a mediating variable. The research is grounded in the growing need for moral leadership and a supportive work culture to enhance organizational competitiveness amid rapid environmental changes. A quantitative approach with a survey method was employed, involving 76 employees of the UPTD Jagir Community Health Center in Surabaya City. Data were analyzed using the Structural Equation Modeling (SEM) technique with the assistance of SmartPLS software. The findings reveal that both ethical leadership style and organizational culture have a significant positive effect on employees’ innovative work behavior. Furthermore, job satisfaction plays a significant mediating role in the relationship between ethical leadership style, organizational culture, and innovative work behavior. These results indicate that employees’ innovative behavior is not only shaped by ethical leadership and organizational culture but is also strongly influenced by their level of job satisfaction. The study provides practical implications for organizational management, emphasizing the importance of strengthening ethical values in leadership and cultivating a work culture that fosters creativity and job satisfaction.
Pelatihan Pelayanan Jasa Karyawan Di Wisata Lontar Sewu Desa Hendrosari Kec Menganti Kab Gresik Rozaq, Khoirur; Nugrohoseno, Dwiarko; Witjaksono, Andre Dwijanto; Budiono, Budiono
Abimanyu : Jornal of Community Engagement Vol 3 No 1 (2022): February 2022
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/abi.v3n1.p71-79

Abstract

Desa wisata merupakan salah satu sarana untuk pemberdayaan ekonomi lokal. Hal inilah yang dilakukan oleh pemerintah Desa Hendrosari, Kecamatan Menganti, Kabupaten Gresik melalui BUMDes Lontar Sewu yang sedang meningkatkan pembangunan desa wisata sejak tahun 2020. Permasalahan yang masih menjadi perhatian pihak pengelola adalah SDM yang masih perlu terus ditingkatkan kemampuannya terutama dalam hal kualitas pelayanan. Kegiatan pengabdian ini dilaksanakan dalam bentuk pelatihan tentang kualitas pelayanan yang diberikan kepada karyawan Wisata Lontar Sewu. Pelatihan dilaksanakan selama dua hari pada tanggal 6-7 Oktober 2021 kepada 25 karyawan bagian frontline yang berhubungan langsung dengan para pelanggan. Hasil evaluasi pelaksanaan kegiatan yang terdiri dari: pre test, post test dan evaluasi tingkat keberhasilan dalam kegiatan pelatihan menunjukkan bahwa secara keseluruhan kegiatan PKM ini telah memberikan kemanfaatan bagi peningkatan pengetahuan dan pemahaman para karyawan Wisata Lontar Sewu terkait dengan upaya perbaikan dalam pelayanan jasa di Wisata Lontar Sewu. Hal ini diindikasikan dari peningkatan yang signifikan skor nilai post test dibandingkan pre test, serta semua peserta pelatihan merasa puas dengan kegiatan PKM secara keseluruhan. Kata Kunci: pelatihan, pelayanan, desa wisata
Peningkatan Kualitas Guru SMK Kabupaten Nganjuk Melalui Pelatihan Penulisan Karya Ilmiah Witjaksono, Andre Dwijanto; Wijayati, Dewie Tri; Iriani, Sri Setyo; Hartono, Ulil; Rozaq, Khoirur
Abimanyu : Jornal of Community Engagement Vol 3 No 2 (2022): August 2022
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/abi.v3n2.p1-15

Abstract

Abstract Teachers' writing skills are needed to support the demands of professionalism, especially related to career development and scientific needs. The lack of scientific work produced by teachers such as articles, books and modules is a challenge that is a challenge in the world of education. Because many opportunities support the development of writing skills: the service team organizes scientific article writing training activities for teachers of creative products and entrepreneurship subjects to improve motivation and scientific writing skills. (1) The entrepreneurship teacher has a field practicum program that can be used as writing material. (2) In developing innovative products, teachers and students make a lot of observations that can be downstream into scientific works. (3) The academic climate where teachers constantly interact with the world of science. The training implementation uses a hybrid offline and online learning system. The training materials were delivered using lecture, discussion, case studies and direct simulation methods. The results of the comparison of the participants' pretest and posttest showed that there was an increase in participants' understanding and skills in writing scientific papers. The results of the evaluation of the training implementation activities also showed that the participants were delighted with the services provided by the community service team. The results of this scientific work will undoubtedly support teachers' professional careers, namely promotion and class. Keywords; Article writing, scientific journals, management, entrepreneurship
Pengaruh Kompetensi Sumber Daya Manusia dan Kualitas SIM E-Payment & E-Revenue Terhadap Penatausahaan Keuangan Dengan Variable Moderasi Komitmen Pimpinan Setyawati, Titah; Dewie Tri Wijayati Wardoyo; Andre Dwijanto Witjaksono
Jurnal Administrasi Pendidikan Islam Vol. 6 No. 2 (2024): September
Publisher : Program Studi Manajemen Pendidikan Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/japi.2024.6.2.114-128

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kompetensi pegawai dan kualitas sistem informasi e-payment dan e-revenue terhadap efektivitas penatausahaan keuangan daerah dengan komitmen pimpinan sebagai variabel moderasi. Lokasi penelitian ini dilaksanakan di Badan Pengelola Keuangan Daerah (BPKAD) Pemerintah Kota Surabaya sebagai subjek penelitian. Teknik pengumpulan data menggunakan kuisioner penelitian dengan ketentuan jumlah populasi 140 orang pegawai bendahara PPK SKPD dan pengambilan sample menggunakan random sampling sejumlah 92 responden. Pengujian data penelitian menggunakan aplikasi SPSS versi 26. Berdasarkan hasil uji regresi hierarki pada penelitian ini didapatkan bahwa; (a) kompetensi SDM tidak memiliki pengaruh signifikan terhadap efektivitas penatausahaan keuangan, (b) kualitas SIM e-payment& e-revenue tidak memiliki pengaruh signifikan terhadap efektivitas penatausahaan keuangan, (c) kombinasi kompetensi pegawai dan kualitas SIM e-payment & e-revenue tidak memiliki pengaruh signifikan terhadap efektivitas penatausahaan keuangan daerah, (d) setelah adanya variable moderasi komitmen pimpinan terhadap kompetensi pegawai dan kualitas SIM e-payment & e-revenue terdapat pengaruh signfikan terhadap efektivitas penatausahaan keuangan daerah.
The Influence of Transformational Leadership and Organizational Culture on Employee Performance Rojak, Jeje Abdul; Sanaji, Sanaji; Witjaksono, Andre Dwijanto; Kistyanto, Anang
EDUKASIA Jurnal Pendidikan dan Pembelajaran Vol. 5 No. 1 (2024): Edukasia: Jurnal Pendidikan dan Pembelajaran
Publisher : LP. Ma'arif Janggan Magetan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62775/edukasia.v5i1.926

Abstract

Leadership and organizational culture include elements that shape and support individuals in achieving set goals, which in turn affect the overall success of the organization. This study intends to identify the impact of transformational leadership and organizational culture on employee performance. For this study, the sample was 120 staff from three universities and the results were obtained through SPSS (26). The research instrument uses quantitative methods, while data analysis techniques include validity, reliability, classical assumption tests, normality, heteroscedasticity, autocorrelation, multicollinearity, t test and multiple regression. The results showed that with the acceptance of the first hypothesis results, it means that transformational leadership (X1) has an effect on staff performance (Y), indicating that this leadership style has a positive impact on the ability of staff to achieve organizational goals. Acceptance of the second hypothesis shows that organizational culture (X2) significantly affects staff performance (Y) positively. This indicates that the values, norms, and practices contained in the organizational culture have an important role in shaping the performance of the staff.
Co-Authors A Nuzul, A Abdul Kodir Achmad Andi Wahyudi Achmad Kautsar Agustina, Ema Ahmad Ajib Ridlwan Ahmad Diya’ Ulhaq Al Harisi Anamg Kistyanto Anang Kistyanto Anang Kistyanto Anang Krisyanto Andhini Kusumawardani Anggun Dyan Kartika Rini Anidya Rahma Arda Gusema Susilowati Ariesta Gige Setia Cahyani Ayu Nabila Azhariyah, Anjumul Budiono Budiono Budiono Budiono Cahyani, Ariesta Gige Setia Devie Rusiana Dewie Tri Wijayanti Dewie Tri Wijayanti Dewie Tri Wijayanti Wardoyo Dewie Tri Wijayati Dewie Trie Wijayati Dhita Ayu Permata Sari Dian Kusumawati Djoko Suwito dwiarko nugrohoseno Dwiarko Nugrohoseno Elia Nur Azizah Ema Agustina Faiz Bahalwan Fatimah, Yanie Fauziyana, Evi Febrianti, Nur Ismi Fikdawati, Ria Fithrotul Aulia Harlina Meidiaswati Hendra Wahyudi Hopid Hopid Hutomo, Wahyu Ibrahim Zaky Idha Rinata Soemartono Ike Diyah Pravitasari Isdiantoni Isdiantoni Jahroni Jahroni Jahroni, Jahroni Jannah, Siti Miftachul Jeje Abdul Rojak Joshi Maharani Wibowo Jun Surjanti Khoirur Rozaq Livia Milenia Djani Lumatul Faizah Martianto, Ishma Alfisa Medya Sari Rachma Atika Meirina Hapsah Musdholifah Musdholifah Musdholifah Musdholifah Musyafak Musyafak musyafak Musyafak Nabilla, Maulidya Nadia Asandimitra Haryono Nadya Tiara Santi Widodo Nhuke Selvia Christanti Nur Azizah, Elia Nurul Badriyah Nurul Huda Pradika Rahayu Prameswari, Anggraini Dian Pratiwi Fitri Wijayanti Pravitasari, Ike Diyah Pudji Astuti Rahmawati Rahmawati Reny Elvira Septyandini Retno Budiarti Rika Damayanti Rika Damayanti Rojak, Jeje Abdul Rosa Prafitri Juniarti Rozaq, Khoirur Sanaji SANAJI Sanaji, Sanaji Setyawati, Titah Siska Sindi Fitriana Siti Julaikah Sri Ernawati Sri Setyo Iriani Suparmi, Mamik Syahrur Romadhona Tintin Sri Puspitasari Tony Seno Aji Tri Wahyudi Trias Madanika Kusumaningrum Tyas, Citra Widastining Ulian Burju Siadari* Ulil Hartono Wahdini, Ratnaika Wahyu Hutomo Warih Anggraini Warmi, Warmi Wartono, Sigit Wasis Sutikno Wijayanti Wardoyo, Dewie Tri Wijayanti, Anies Wijayanti, Dewie Tri Wijayati Wardoyo, Dewie Tri Yanie Fatimah Yessy Artanti Yuyun Isbanah