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All Journal Indonesian Journal of Geography Interaksi : Jurnal Ilmu Komunikasi INTERNATIONAL JOURNAL ON LANGUAGE, RESEARCH AND EDUCATION STUDIES Edukasi Islami: Jurnal Pendidikan Islam JCRS (Journal of Community Research and Service) JURNAL LENSA MUTIARA KOMUNIKASI Jurnal Pemberdayaan Masyarakat Journal of Oral Traditions PERSPEKTIF Jurnal Ilmiah Ilmu Komunikasi Communique Jurnal Koridor Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal Of Science, Technology & Management (IJSTM) Britain International of Humanities and Social Sciences (BIoHS) Journal International Journal of Educational Review, Law And Social Sciences (IJERLAS) JURNAL ILMIAH GLOBAL EDUCATION KomunikA Seminar Nasional Hasil Riset dan Pengabdian (SNHRP) Indonesian Journal of Multidisciplinary Science East Asian Journal of Multidisciplinary Research (EAJMR) Journal of Social Interactions and Humanities (JSIH) Jurnal Prointegrita International Conference on Health Science, Green Economics, Educational Review and Technology (IHERT) International Journal of Scientific Multidisciplinary Research (IJSMR) JURNAL SOCIAL OPINION: Jurnal Ilmiah Ilmu Komunikasi Bashirah Journal of Social Science Utilizing Technology Journal of Environmental and Development Studies Journal of Social Science Utilizing Technology
Suwardi Lubis
Department Of Communication Science, Faculty Of Social And Political Sciences, Universitas Sumatera Utara, Medan, 20155, Indonesia
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Journal : JURNAL ILMIAH GLOBAL EDUCATION

 1 
ANALYSIS OF THE EFFECTIVENESS OF SERVICES ON MOTOR VEHICLE TAX COLLECTION IN THE REGIONAL REVENUE MANAGEMENT UNIT OF THE SOUTH MEDAN ONE-STOP INTEGRATED ADMINISTRATION SYSTEM (SAMSAT) Laila Jamilah Lubis; Suwardi Lubis; Erlina Erlina
Jurnal Ilmiah Global Education Vol. 4 No. 3 (2023): JURNAL ILMIAH GLOBAL EDUCATION, Volume 4 Nomor 3, September 2023
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v4i3.1296

Abstract

This study discusses the service of motor vehicle tax collection and its relation to public services in the Regional Revenue Management Unit (UPPD) of the South Medan One-Stop Integrated Administration System (SAMSAT). Public service is a form of service provided by the bureaucracy or the government to the community. Implementation of public services is intended to meet the needs in accordance with the wishes and expectations of the community. The objectives of this study were: (1) to analyze the effectiveness of the service for collecting PKB at UPPD SAMSAT South Medan, and (2) to analyze the inhibiting factors for PKB services at UPPD SAMSAT South Medan. The research method used is a quantitative approach. As for the results in this study, the output of the Chi square test analysis is known to be the Asymp value. Sig. (2-sided) on the pearson chi square test is 0.000 that H0 is rejected and Ha is accepted. Thus it can be interpreted that there is a relationship between Service Effectiveness and Motor Vehicle Tax Collection in the South Medan SAMSAT UUPD. And the relationship between service effectiveness and motor vehicle tax collection at UPPD SAMSAT South Medan through Spearman's analysis. Where the results obtained are that there is a relationship between variables as much as 0.242, 0.086, and -0.68. Where these three results show that there is a fairly strong relationship between X and Y variables.
Co-Authors A Rahim Matondang AA Sudharmawan, AA Abdul Gafur Abdul Khalik Abdul Rasyid Agus Purwoko Ahmad Pasaribu Amir Wahyu Amran Manurung Anjani, Violita Asfriyanti Asfriyanti Bachtiar Ahmad Fani Rangkuti Badaruddin Badaruddin Batubara, Abdul Karim Berestina Megawati Berkat Buulolo Binsar Panjaitan BR. Sitepu, Septa Devhy Cerianta Dalimunthe, Ritha F. Dwi Lindarto Dwi Novia Sirait Erika Revida Erika Revida ERLINA Erlina Erlina Erlina Erlina Erlina Erlina Faris Yusuf Lubis Febby Christie Br. Ginting Feni Khairifa Hasyimsyah Nasution Heni Pujiastuti Husniati, Ade Muana Hutahaean, Ricky Nelson Ideyanivita, Nadra Iskandar Zulkarnain Kariaman Sinaga Katimin, Katimin Khairuddin Lubis Kholil, Syukur Laila Jamilah Lubis Larosa, Lutherman Lastri Lolyta Sihombing Liasta Ras Menda Sebayang Lubis, Yusuf Aulia Lusiana Andriani Lubis Maas, Linda Trimurni Marlina Marlina Marlon Sihombing Matondang, Andi Timbang Megawati Moh. Hatta Mucklis Mucklis Muhammad Hafiz Pulungan Muhammad Ridha Ramadhan Mulyana, Afriani Eka Nenny Rosalinda Siburian Nirfalini Aulia4, Dwira NISA, JANNATUN Nurhawati Simamora Pohan, Riko Andika Rahmat Pratiwi, Amy Pulungan, Muhammad Hafiz Purba, Mhd Hafizal Ashari R A matondang Raflis Raja Syahputra Rano Karno Sihombing Ratna Sari Reini A Br Silalahi Riza Buana Riza Buana Robert Sibarani Robert Sibarani, Robert Rubino Rubino Rujiman Rujiman Rujiman Rujiman Sabrin Tinambunan Sakhira Zandi Sakhyan Asmara Saputra, Herry Siagian, Nalom Silviani, Irene Sinar Indra Kesuma Sinulingga, Samerdanta Sirojuzilam Hasyim Sirojuzilam Sirojuzilam Sismudjito . Sofia Sofia, Sofia Suhendri Supriyanto Sutarto Sutarto Syafruddin Pohan Syafrudin Pohan Syahputra, Helmi Syahrani Devi Syukur Kholil Syukur Kholil Tinambunan, Sabrin Tirta Utama Sinuhaji Tirta Utama Sinuhaji Trisuyadi, Andri Tua, Raja Maruli Waliono, Waliono Wesli Wesli Yusnadi, Yusnadi