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All Journal Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi) Transmisi: Jurnal Ilmiah Teknik Elektro Jurnal Masyarakat Informatika Jurnal Simetris JAIS (Journal of Applied Intelligent System) Journal of Information System Sinkron : Jurnal dan Penelitian Teknik Informatika JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING JURNAL MEDIA INFORMATIKA BUDIDARMA Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control JOURNAL OF APPLIED INFORMATICS AND COMPUTING Dinamisia: Jurnal Pengabdian Kepada Masyarakat ILKOM Jurnal Ilmiah CARADDE: Jurnal Pengabdian Kepada Masyarakat IJISTECH (International Journal Of Information System & Technology) Building of Informatics, Technology and Science Infotekmesin International Journal of Engineering, Technology and Natural Sciences (IJETS) Abdimasku : Jurnal Pengabdian Masyarakat Jurnal TIKOMSIN (Teknologi Informasi dan Komunikasi Sinar Nusantara) Jurnal Teknik Informatika (JUTIF) IJISTECH Moneter : Jurnal Keuangan dan Perbankan Jurnal Informatika: Jurnal Pengembangan IT
Alzami, Farrikh
Faculty Of Computer Science, Universitas Dian Nuswantoro
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences Other

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Journal : JOURNAL OF APPLIED INFORMATICS AND COMPUTING

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Aspect-Based Sentiment Analysis for Enhanced Understanding of 'Kemenkeu' Tweets Sejati, Priska Trisna; Alzami, Farrikh; Marjuni, Aris; Indrayani, Heni; Puspitarini, Ika Dewi
Journal of Applied Informatics and Computing Vol. 8 No. 2 (2024): December 2024
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v8i2.8558

Abstract

The perceptions and expressions shared by the public on social media play a crucial role in shaping the reputation of government institutions, such as the Ministry of Finance MOF (Kemenkeu) in Indonesia which also has faced increased scrutiny, particularly on Twitter. This study analyzes public sentiment towards the Indonesian Ministry of Finance (MoF) through Aspect-Based Sentiment Analysis (ABSA) on Twitter data. Using a dataset of 10,099 tweets from January to July 2024, this study combines IndoBERT for sentiment classification and Latent Dirichlet Allocation (LDA) for topic modeling. Here, LDA was tested across four scenarios that considered various combinations of stopwords removal and stemming techniques, resulting in coherence scores of 0.314256, 0.369636, 0.350285, and 0.541752. The most optimal results were achieved in the scenario of stopwords removal without stemming (with 0.314256 coherence score). The main results show: 1) Identification of four main topics related to MoF: Economy, Budget, Employees, and Tax; 2) The dominance of negative sentiment (6,837 tweets) compared to positive sentiment (198 tweets) across all topics; 3) The effectiveness of IndoBERT in handling the complexity of the Indonesian language, especially in interpreting context and language nuances; 4) The importance of proper preprocessing, with a scenario of removing stopwords without stemming resulting in the most relevant topics. This study provides valuable insights for MoF to understand public perception and identify areas that require special attention in public communication and policy.
Co-Authors Abu Salam Aditya Rahman Adriani, Mira Riezky Ahmad Akrom Ahmad Akrom Ahmad Khotibul Umam, Ahmad Khotibul Ahmad Zainul Fanani Ahmad Zaniul Fanani Akrom, Ahmad Al-Azies, Harun Alpiana, Vika Alvin Steven Arifin, Zaenal Aris Nurhindarto Ashari, Ayu Asih Rohmani, Asih Azzami, Salman Yuris Adila Budi, Setyo Candra Irawan Candra Irawan Caturkusuma, Resha Meiranadi Chaerul Umam Chaerul Umam Chaerul Umam Chaerul Umam Choirinnisa, Dina Dewi Agustini Santoso Diana Aqmala Dwi Puji Prabowo Dwi Puji Prabowo Dwi Puji Prabowo, Dwi Puji Enrico Irawan Erika Devi Udayanti Esa Wahyu Andriansyah Fahmi Amiq Farah Syadza Mufidah Fikri Diva Sambasri Fikri Diva Sambasri Fikri Firdaus Tananto Fikri Firdaus Tananto Filmada Ocky Saputra Filmada Ocky Saputra Firman Wahyudi Firman Wahyudi Firman Wahyudi, Firman Fitri Susanti Ghina Anggun Hadi, Heru Pramono Hartono, Andhika Rhaifahrizal Harun Al Azies Hasan Aminda Syafrudin Ifan Rizqa Ika Novita Dewi Ika Novita Dewi Indra Gamayanto Indra Gamayanto Indrayani, Heni ISWAHYUDI ISWAHYUDI Jumanto Karin, Tan Regina Khariroh, Shofiyatul Khoirunnisa, Emila Krisnawati, Dyah Ika Kukuh Biyantama Kukuh Biyantama Kusmiyati Kusmiyati Kusmiyati Kusmiyati* Kusumawati, Yupie L. Budi Handoko Lalang Erawan Lesmarna, Salsabila Putri Mahmud Mahmud Marjuni, Aris Megantara, Rama Aria Mila Sartika Mila Sartika, Mila Mira Nabila Mira Nabila Moch Arief Soeleman Moh Hadi Subowo Moh. Yusuf, Moh. Muhammad Naufal, Muhammad Muhammad Noufal Baihaqi Muhammad Ridho Abdillah Muhammad Riza Noor Saputra Muhammad Rizal Nurcahyo Muslich Muslich, Muslich Muslih Muslih MY. Teguh Sulistyono Nuanza Purinsyira Nugraini, Siti Hadiati Nurhindarto, Aris Nurhindarto, Aris Pergiwati, Dewi Pratiwi, Yunita Ayu Pulung Nurtantio Andono Pulung Nurtantyo Andono Puri Sulistiyawati Puri Sulistiyawati Puri Sulistiyawati Purwanto Purwanto Purwanto Purwanto Puspitarini, Ika Dewi Rama Aria Megantara Rama Aria Megantara Ramadhan Rakhmat Sani Ricardus Anggi Pramunendar Rifqi Mulya Kiswanto Rini Anggraeni Risky Yuniar Rahmadieni Ritzkal, Ritzkal Rohman, M. Hilma Minanur Ruri Suko Basuki Saputra, Filmada Ocky Saputra, Resha Mahardhika Saputri, Pungky Nabella Sasono Wibowo Sejati, Priska Trisna Sendi Novianto Sendi Novianto sigit muryanto Sinaga, Daurat Soeleman, Arief Sri Handayani Sri Winarno Sri Winarno Steven, Alvin Subowo, Moh Hadi Sukamto, Titien Suhartini Sulistiyono, MY Teguh Sulistyowati, Tinuk Sutriawan Sutriawan Tamamy, Aries Jehan Thifaal, Nisrina Salwa Viry Puspaning Ramadhan Wellia Shinta Sari Wibowo, Isro' Rizky Widodo Yusianto Rindra Yuventius Tyas Catur Pramudi Zaenal Arifin Zahro, Azzula Cerliana Zulfiningrumi, Rahmawati