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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi) Transmisi: Jurnal Ilmiah Teknik Elektro Jurnal Masyarakat Informatika Jurnal Simetris JAIS (Journal of Applied Intelligent System) Journal of Information System Sinkron : Jurnal dan Penelitian Teknik Informatika JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING JURNAL MEDIA INFORMATIKA BUDIDARMA Kinetik: Game Technology, Information System, Computer Network, Computing, Electronics, and Control JOURNAL OF APPLIED INFORMATICS AND COMPUTING Dinamisia: Jurnal Pengabdian Kepada Masyarakat ILKOM Jurnal Ilmiah CARADDE: Jurnal Pengabdian Kepada Masyarakat MATRIK : Jurnal Manajemen, Teknik Informatika, dan Rekayasa Komputer IJISTECH (International Journal Of Information System & Technology) JURIKOM (Jurnal Riset Komputer) Building of Informatics, Technology and Science Infotekmesin International Journal of Engineering, Technology and Natural Sciences (IJETS) Abdimasku : Jurnal Pengabdian Masyarakat Jurnal Ilmiah Intech : Information Technology Journal of UMUS Jurnal TIKOMSIN (Teknologi Informasi dan Komunikasi Sinar Nusantara) Jurnal Teknik Informatika (JUTIF) IJISTECH JAMU : Jurnal Abdi Masyarakat UMUS Moneter : Jurnal Keuangan dan Perbankan Journal of Computing Theories and Applications Jurnal Informatika: Jurnal Pengembangan IT
Alzami, Farrikh
Faculty Of Computer Science, Universitas Dian Nuswantoro
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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Journal : journal of applied informatics and computing

 1 
Aspect-Based Sentiment Analysis for Enhanced Understanding of 'Kemenkeu' Tweets Sejati, Priska Trisna; Alzami, Farrikh; Marjuni, Aris; Indrayani, Heni; Puspitarini, Ika Dewi
Journal of Applied Informatics and Computing Vol. 8 No. 2 (2024): December 2024
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v8i2.8558

Abstract

The perceptions and expressions shared by the public on social media play a crucial role in shaping the reputation of government institutions, such as the Ministry of Finance MOF (Kemenkeu) in Indonesia which also has faced increased scrutiny, particularly on Twitter. This study analyzes public sentiment towards the Indonesian Ministry of Finance (MoF) through Aspect-Based Sentiment Analysis (ABSA) on Twitter data. Using a dataset of 10,099 tweets from January to July 2024, this study combines IndoBERT for sentiment classification and Latent Dirichlet Allocation (LDA) for topic modeling. Here, LDA was tested across four scenarios that considered various combinations of stopwords removal and stemming techniques, resulting in coherence scores of 0.314256, 0.369636, 0.350285, and 0.541752. The most optimal results were achieved in the scenario of stopwords removal without stemming (with 0.314256 coherence score). The main results show: 1) Identification of four main topics related to MoF: Economy, Budget, Employees, and Tax; 2) The dominance of negative sentiment (6,837 tweets) compared to positive sentiment (198 tweets) across all topics; 3) The effectiveness of IndoBERT in handling the complexity of the Indonesian language, especially in interpreting context and language nuances; 4) The importance of proper preprocessing, with a scenario of removing stopwords without stemming resulting in the most relevant topics. This study provides valuable insights for MoF to understand public perception and identify areas that require special attention in public communication and policy.
Addressing Extreme Class Imbalance in Multilingual Complaint Classification Using XLM-RoBERTa Ariyanto, Muhammad; Alzami, Farrikh; Sani, Ramadhan Rakhmat; Gamayanto, Indra; Naufal, Muhammad; Winarno, Sri; Iswahyudi
Journal of Applied Informatics and Computing Vol. 10 No. 1 (2026): February 2026
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v10i1.11606

Abstract

Government complaint management systems often suffer from extreme class imbalance, where a few public service categories accumulate most reports while many others remain under-represented. This research examines whether simple class weighting can improve fairness in multilingual transformer models for automatic routing of Indonesian citizen complaints on the LaporGub Central Java e-governance platform. The dataset comprises 53,877 Indonesian-language complaints spanning 18 service categories with an imbalance ratio of about 227:1 between the largest and smallest classes. After cleaning and deduplication, we stratify the data into training, validation, and test sets. We compare three approaches: (i) a linear support vector machine (SVM) with term frequency inverse document frequency (TF-IDF) unigram and bigram and class-balanced weights, (ii) a cross-lingual RoBERTa (XLM-RoBERTa-base) model without class weighting, and (iii) an XLM-RoBERTa-base model with a class-weighted cross-entropy loss. Fairness is operationalised as equal importance for categories and quantified primarily using the macro-averaged F1-score (Macro-F1), complemented by per-class F1, weighted F1, and accuracy. The unweighted XLM-RoBERTa model outperforms the SVM baseline in Macro-F1 (0.610 vs 0.561). The class-weighted variant attains similar Macro-F1 (0.608) while redistributing performance towards minority categories. Analysis shows that class weighting is most beneficial for categories with a few hundred to several thousand samples, whereas extremely rare categories with fewer than 200 complaints remain difficult for all models and require additional data-centric interventions. These findings demonstrate that multilingual transformer architectures combined with simple class weighting can provide a more balanced backbone for automated complaint routing in Indonesian e-government, particularly for low- and medium-frequency service categories.
Evaluation of Histogram-Based Image Enhancement Methods for Facial Images in Drowsy Driver Using No-Reference Metrics Naufal, Muhammad; Al Azies, Harun; Alzami, Farrikh; Brilianto, Rivaldo Mersis
Journal of Applied Informatics and Computing Vol. 10 No. 1 (2026): February 2026
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v10i1.12055

Abstract

Low-light facial images suffer significant quality degradation, leading to performance degradation in surveillance and face recognition systems, where conventional enhancement methods often produce over-enhancement or unnatural noise artifacts. This study compares three histogram equalization methods, namely HE, AHE, and CLAHE, for low-light facial image enhancement, with evaluation using no-reference quality assessment metrics, including NIQE, LOE, and Entropy, as well as visual analysis and histogram distribution. The results showed that AHE produced the lowest NIQE (4.96 ± 1.38) and the highest entropy (7.86 ± 0.11) but had significant noise artifacts, HE produced an overly even distribution with NIQE of 6.34 ± 1.41, while CLAHE showed the most balanced performance with the lowest LOE (0.07 ± 0.02) and the best visual quality when using the optimal clip limit in the range of 1.2-2.0, providing an optimal trade-off between contrast enhancement, naturalness preservation, and artifact minimization with computational efficiency below 1 ms.
Co-Authors Abda Abda Abdul Syukur Abu Salam Aditya Rahman Adriani, Mira Riezky Ahmad Akrom Ahmad Khotibul Umam, Ahmad Khotibul Ahmad Zainul Fanani Ahmad Zaniul Fanani Akrom, Ahmad Al-Azies, Harun Alpiana, Vika Alvin Steven Anggi Pramunendar, Ricardus Arifin, Zaenal Aris Marjuni Aris Nurhindarto ARIYANTO, MUHAMMAD Ashari, Ayu Asih Rohmani, Asih Atha Rohmatullah, Fawwaz Azzami, Salman Yuris Adila Brilianto, Rivaldo Mersis Budi, Setyo Candra Irawan Candra Irawan Caturkusuma, Resha Meiranadi Chaerul Umam Chaerul Umam Chaerul Umam Chaerul Umam Choirinnisa, Dina Dewi Agustini Santoso Diana Aqmala Dwi Puji Prabowo Dwi Puji Prabowo Dwi Puji Prabowo, Dwi Puji Enrico Irawan Erika Devi Udayanti Esa Wahyu Andriansyah Fahmi Amiq Farah Syadza Mufidah Fikri Diva Sambasri Fikri Firdaus Tananto Fikri Firdaus Tananto Filmada Ocky Saputra Filmada Ocky Saputra Firman Wahyudi Firman Wahyudi Firman Wahyudi, Firman Fitri Susanti Ghina Anggun Go, Agnestia Agustine Djoenaidi Guruh Fajar Shidik Hadi, Heru Pramono Hartono, Andhika Rhaifahrizal Harun Al Azies Hasan Aminda Syafrudin Heni Indrayani Herfiani, Kheisya Talitha Ifan Rizqa Ika Novita Dewi Ika Novita Dewi Indra Gamayanto Indra Gamayanto Indrayani, Heni Iswahyudi ISWAHYUDI ISWAHYUDI Jumanto Karin, Tan Regina Khariroh, Shofiyatul Khoirunnisa, Emila Krisnawati, Dyah Ika Kukuh Biyantama Kukuh Biyantama Kurniawan Aji Saputra Kurniawan, Defri Kusmiyati Kusmiyati Kusmiyati*, Kusmiyati Kusumawati, Yupie L. Budi Handoko Lalang Erawan Lesmarna, Salsabila Putri Mahmud Mahmud Malim, Nurul Hashimah Ahmad Hassain Marjuni, Aris Maulana, Isa Iant Megantara, Rama Aria Mila Sartika Mila Sartika, Mila Mira Nabila Mira Nabila Moch Arief Soeleman Moh Hadi Subowo Moh Yusuf, Moh Moh. Yusuf Mohammad Arif Muhammad Naufal Muhammad Noufal Baihaqi Muhammad Ridho Abdillah Muhammad Riza Noor Saputra Muhammad Rizal Nurcahyo Muslich Muslich, Muslich Muslih Muslih MY. Teguh Sulistyono Nabila, Mira Nuanza Purinsyira Nugraini, Siti Hadiati Nurhindarto, Aris Nurhindarto, Aris Nurwijayanti Pergiwati, Dewi Puji Prabowo, Dwi Pulung Nurtantio Andono Pulung Nurtantyo Andono Puri Sulistiyawati Puri Sulistiyawati Puri Sulistiyawati Purwanto Purwanto Purwanto Purwanto Puspitarini, Ika Dewi R. Daniel Hartanto Rafi Jonathan Siger Rama Aria Megantara Rama Aria Megantara Ramadhan Rakhmat Sani Riadi, Muhammad Fatah Abiyyu Ricardus Anggi Pramunendar Rifqi Mulya Kiswanto Rini Anggraeni Risky Yuniar Rahmadieni Ritzkal, Ritzkal Rofiani, Rofiani Rohman, M. Hilma Minanur Ruri Suko Basuki Sambasri, Fikri Diva Saputra, Filmada Ocky Saputra, Resha Mahardhika Saputri, Pungky Nabella Sasono Wibowo Sejati, Priska Trisna Sendi Novianto Sendi Novianto SIGIT MURYANTO Sigit Muryanto, Sigit Sinaga, Daurat Soeleman, Arief Soeleman, M Arief Sofiani, Hilda Ayu Sri Handayani Sri Winarno Sri Winarno Steven, Alvin Subowo, Moh Hadi Sukamto, Titien Suhartini Sulistiyono, MY Teguh Sulistyono, Teguh Sulistyowati, Tinuk Sutriawan Tamamy, Aries Jehan Thifaal, Nisrina Salwa Viry Puspaning Ramadhan Wellia Shinta Sari Wibowo, Isro' Rizky Widodo Widyatmoko Karis Yosep Teguh Sulistyono, Marcelinus Yuniar Rahmadieni, Risky Yunita Ayu Pratiwi Yusianto Rindra Yuventius Tyas Catur Pramudi Zaenal Arifin Zahro, Azzula Cerliana Zulfiningrumi, Rahmawati